Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119138 Views

27 replies

4 likes

  • 119138 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240306 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240306 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601378 Views

79 replies

3 likes

  • 601378 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493621 Views

581 replies

42 likes

Account
Free
  • 493621 Views
  • 581 replies
  • 42 likes

Spotify app crashes while playing on PC

Hello guys I start music on my pc and then I open spotify app on my note 3 android 5.0 to control music or volume but it crashes and it can't recover it self . I had to force close on task messenger and run it again and some times I do that for 3 tim...

Regular

Hello guys I start music on my pc and then I open spotify app on my note 3 android 5.0 to control music or volume but it crashes and it can't recover it self .   I had to force close on task m...

sereffgonultas

Regular

2011 Views

14 replies

0 likes

  • 2011 Views
  • 14 replies
  • 0 likes

Downloaded music deleting automatically and randomly

I had this issue about a month ago and then it stopped. Spotify seems to randomly delete the music I've downloaded onto my phone. I've done everything short of a full factory reset of my phone. I've cleared off the music and redownloaded it, reinstal...

Newbie

I had this issue about a month ago and then it stopped. Spotify seems to randomly delete the music I've downloaded onto my phone. I've done everything short of a full factory reset of my phone. I've ...

480 Views

0 replies

0 likes

Deleting
  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Unable to open spotify on my Samsung S5 since the last update.

The app loads into the new feature "running" window, then when I tap done or wait about 5 seconds the app crashes. I've tried downloading the newest beta and reinstalling the app multiple times with 2 different facebook accounts and nothing works, I ...

Visitor

The app loads into the new feature "running" window, then when I tap done or wait about 5 seconds the app crashes. I've tried downloading the newest beta and reinstalling the app multiple times with ...

pm83

Casual Listener

1058 Views

4 replies

0 likes

  • 1058 Views
  • 4 replies
  • 0 likes

Lost Android

Hello,How do I recover my playlists since I lost my cell phone and they were all loaded to the cell under my Spotify account, how do I recover them online?

Newbie

Hello, How do I recover my playlists since I lost my cell phone and they were all loaded to the cell under my Spotify account, how do I recover them online?

driveflanger

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Streaming separate play lists on family plan

I added my wife to my family plan but we cannot listen to different play lists at the same time on separate devices...she listens at work and I listen at home. I would like to resolve this. Please respond by e-mail or text. Thank you

Casual Listener

I added my wife to my family plan but we cannot listen to different play lists at the same time on separate devices...she listens at work and I listen at home. I would like to resolve this. Please re...

445 Views

0 replies

0 likes

Oldmanbarney
  • 445 Views
  • 0 replies
  • 0 likes

Can't log into my premium spotify account after i reformat my phone, i

I am a premium user of spotify have been for almost a year and i love spotify. This is just frustrating me. So i reformat my lg g3 then when i re install my spotify account via fb log.in it will says that. "You appear to log into spotify from a diffe...

Casual Listener

I am a premium user of spotify have been for almost a year and i love spotify. This is just frustrating me. So i reformat my lg g3 then when i re install my spotify account via fb log.in it will says...

aodhokeady

Gig Goer

966 Views

3 replies

0 likes

Can't log into spotify premium accoubt after reformating my phone
  • 966 Views
  • 3 replies
  • 0 likes

now feature, playlist radio.

is there a way to stop the app from opening to the NOW part, most of the time its nothing I want to hear. I want the music i have, if im in the mood to go there we should have the option. Also, the playlist or song radio used to just play. now you ha...

Casual Listener

  is there a way to stop the app from opening to the NOW part, most of the time its nothing I want to hear. I want the music i have, if im in the mood to go there we should have the option...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Can't Sign in on Android Device

I just installed spotify on my Sony Tablet S and it will not allow me to sign in. I already have a spotify account on my ps3, and sometimes I use it on my laptop. I signed up for the account with my email address, but the account is also connected to...

Newbie

I just installed spotify on my Sony Tablet S and it will not allow me to sign in. I already have a spotify account on my ps3, and sometimes I use it on my laptop. I signed up for the account with my ...

theotimecolin

Casual Listener

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

Login issue with new phone

I can't login with my new phone. I definitely clicked "login" and i typed in my user name and password and it says I've already created an account with that email?? I tried to change my password and restart my phone Any ideas?

Casual Listener

I can't login with my new phone. I definitely clicked "login" and i typed in my user name and password and it says I've already created an account with that email?? I tried to change my password and ...

theotimecolin

Casual Listener

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

signing in

While signing in Spotify tells me I have already created an account. Also tried this on other devices computers WiFi networks and just logging on through Facebook plz help.

Casual Listener

While signing in Spotify tells me I have already created an account. Also tried this on other devices computers WiFi networks and just logging on through Facebook plz help.

theotimecolin

Casual Listener

783 Views

4 replies

0 likes

  • 783 Views
  • 4 replies
  • 0 likes

spotify connect

How can i turn off spotify connect? I want to hear one song on my computer and another on my smartphone, how can do this?

Newbie

How can i turn off spotify connect? I want to hear one song on my computer and another on my smartphone, how can do this?  

user-removed

Not applicable

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Playlist loop - setting not persistent

Hello, I've noticed that the setting for looping of the playlist isnt persistent, which means that everytime i start spotify, i have to recheck the "loop" option in the playlist settings. If i do not, the playlist stops at the last song, and i have t...

Casual Listener

Hello,   I've noticed that the setting for looping of the playlist isnt persistent, which means that everytime i start spotify, i have to recheck the "loop" option in the playlist settings. If...

Neonit

Casual Listener

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Rickycastrom

Contrate Premium y me aparece modo gratis y la verdad ya desinstalé la app y la volví a descargar y nada

Newbie

Contrate Premium y me aparece modo gratis y la verdad ya desinstalé la app y la volví a descargar y nada

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

A Video pertaining the app glitches I have to deal with

I have made thread after thread after thread after thread, explaining my issues, telling you people, the problems I experience. But all you people do is treat me like "You are technologically illiterate and can't even operate a rotary phone if given ...

Roadie

  I have made thread after thread after thread after thread, explaining my issues, telling you people, the problems I experience. But all you people do is treat me like "You are technologically...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Javascrip

No puedo obtener el premium ya que me pide activar el javascrip. El cual ya esta activado en mis buscadores

Newbie

No puedo obtener el premium ya que me pide activar el javascrip. El cual ya esta activado en mis buscadores

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

finding a song

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straight away but my searches have come up empty! Please h...

Casual Listener

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straigh...

user-removed

Not applicable

764 Views

1 replies

0 likes

finding
finding new music
  • 764 Views
  • 1 replies
  • 0 likes

Spotify crashing after 3-5 seconds [OnePlus X]

Hey everyone, I have a big issue with my spotify app at the moment on my OnePlus X. Brief description of the issue: Spotify crashes after around 5 seconds every time.Steps to reproduce the issue:Launch spotifyWait 5 secondsSpotify returns to home-scr...

Casual Listener

Hey everyone,   I have a big issue with my spotify app at the moment on my OnePlus X.   Brief description of the issue: Spotify crashes after around 5 seconds every time. Steps to repr...

Jon_UK

Roadie

2900 Views

11 replies

0 likes

  • 2900 Views
  • 11 replies
  • 0 likes

Spotify music continues to play during calls .

This is driving me insane . Reinstalled several but still problem existing. As I work as an independant taxi driver I get 30/40 calls a day and music running while on calls is a definite No No . It's now totally unusable in car .

Regular

This is driving me insane . Reinstalled several but still problem existing. As I work as an independant taxi driver I get 30/40 calls a day and music running while on calls is a definite No No . It's...

saboteur_

Music Fan

558 Views

1 replies

2 likes

  • 558 Views
  • 1 replies
  • 2 likes

Connection Issues

Spotify was running ok yesterday, but when I try to use it with 3G, it just keep telling me no internet connection and 'you're offline' (it runs fine with Wifi) I already tried to clear data and cache, reinstall, restart my phone, and also re-log in ...

Newbie

Spotify was running ok yesterday, but when I try to use it with 3G, it just keep telling me no internet connection and 'you're offline' (it runs fine with Wifi)  I already tried to clear data a...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Pay for Spotify, still getting ads

Is anyone else getting push notifcations from Spotify even though they opted out? I've gotten a few lately with the latest stating I can get 3 free months for up to 4 family memebers. As a PAYING CUSTOMER stop with the freaking ads/notifications as s...

Regular

Is anyone else getting push notifcations from Spotify even though they opted out?  I've gotten a few lately with the latest stating I can get 3 free months for up to 4 family memebers. As a PAYI...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes