Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195969 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537630 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442854 Views
565 replies
37 likes
hi guys how can i download JAVA SCRIPT on my s3neo?because i want to be premium and spotify site say me download java scriptsorry for grammar incorrection im italian 15
hi guys how can i download JAVA SCRIPT on my s3neo? because i want to be premium and spotify site say me download java script sorry for grammar incorrection im italian 15
Casual Listener
402 Views
1 replies
0 likes
I filled out the page for a student discount and it kept saying it couldn't verify that I'm a student. I am a student. If no one knows exactly what to do please just post a number for customer support because I have yet to find one
I filled out the page for a student discount and it kept saying it couldn't verify that I'm a student. I am a student. If no one knows exactly what to do please just post a number for customer suppor...
Roadie
587 Views
1 replies
0 likes
Currently Spotify allows you to sort songs & albums by 'Artist', 'Album', 'Recently added' This is quite limited. I get that Spotify is trying to keep things simple...it's one of the great things about Spotify when compared to other services. However...
Currently Spotify allows you to sort songs & albums by 'Artist', 'Album', 'Recently added' This is quite limited. I get that Spotify is trying to keep things simple...it's one of th...
Roadie
616 Views
1 replies
0 likes
When I connect my phone to my car I not able to change the song but my friend he can... using the same phone and I can and then when I block the phone I can see the widget on the look screen can some one help me with this 2 issues?
When I connect my phone to my car I not able to change the song but my friend he can... using the same phone and I can and then when I block the phone I can see the widget on the look screen can some...
Roadie
415 Views
1 replies
0 likes
I log in with facebook but i lost my email password so i cant actived my spotify account can they send me a new email to my other email ?
I log in with facebook but i lost my email password so i cant actived my spotify account can they send me a new email to my other email ?
435 Views
0 replies
0 likes
Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what went wrong. Any help would be appreciated!
Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what wen...
Regular
1695 Views
4 replies
3 likes
I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they will not show up on the same playlist on my PC. I ...
I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they...
Newbie
995 Views
2 replies
0 likes
Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.
Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.
Community Legend
591 Views
3 replies
0 likes
Hello!So, I have a huge playlist I keep available for offline at all times, it's 600 songs +.Over the time, I've downloaded all of the songs. However, today I accidentely pressed "pause download" (or similar, I don't know what it is called in English...
Hello! So, I have a huge playlist I keep available for offline at all times, it's 600 songs +. Over the time, I've downloaded all of the songs. However, today I accidentely pressed "pause ...
Community Legend
2744 Views
3 replies
0 likes
So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don't even use Spotify that much. The only solution i ...
So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don...
Casual Listener
484 Views
2 replies
0 likes
Hey, Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I want to (continue to) listen to a different one on my phone.
Hey, Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I wa...
Casual Listener
436 Views
1 replies
0 likes
Hello, Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the following: -Formatting the SD card-Clearing cache, erasing da...
Hello, Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the f...
568 Views
0 replies
0 likes
Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help
Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help
Roadie
333 Views
1 replies
0 likes
I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containing local songs a grey arrow appears next to the pla...
I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containi...
353 Views
0 replies
0 likes
Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. therefore i am losing twice as much of my allotted d...
Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. t...
Regular
941 Views
3 replies
0 likes
Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that mattersAnyways. Ive googled about this and i see that a lot of people have ha...
Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that matters Anyways. Ive go...
Regular
616 Views
1 replies
0 likes
Hi all, I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud speaker. Pretty embarrassing in a Management Consulting office...
Hi all, I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud sp...
Newbie
676 Views
1 replies
0 likes
I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, with 25-30+ artists. I was wondering if the amount of ...
I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, wit...
Casual Listener
633 Views
3 replies
0 likes
So! On the 01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still going to work, just perventing further payments from being taken out...
So! On the 01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still g...
321 Views
0 replies
0 likes
So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (350/400) saved on an old device that's offline. The o...
So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (35...
Regular
2292 Views
4 replies
0 likes
