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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115601 Views

27 replies

4 likes

  • 115601 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232505 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232505 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592275 Views

79 replies

3 likes

  • 592275 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486262 Views

580 replies

42 likes

Account
Free
  • 486262 Views
  • 580 replies
  • 42 likes

Spotify Connect and Bluesound Node

Hi, I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The Spotify app will not connect to the Bluesound or commands fro...

Newbie

Hi,   I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The S...

JBr1

Casual Listener

1458 Views

2 replies

1 likes

  • 1458 Views
  • 2 replies
  • 1 likes

Can't search

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!!Thanks

Newbie

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!! Thanks

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Marshmallow SD card issues

HiAm using Sony's Marshmallow (concept) on my Xperia Z3.Everything works well except spotify. As others have reported, it is not possible to download to the SD card, even using the usual tips and tricks like reinstalling and clearing cache.(would lov...

Casual Listener

    Hi Am using Sony's Marshmallow (concept) on my Xperia Z3. Everything works well except spotify.   As others have reported, it is not possible to download to the SD card, even...

rafaelc0sta

Casual Listener

2969 Views

3 replies

2 likes

  • 2969 Views
  • 3 replies
  • 2 likes

Spotify disconnects from Bluetooth

After 5 or 6 songs Spotify disconnects. My other music apps work fine. Is there a solution to this issue.

Casual Listener

After 5 or 6 songs Spotify disconnects.   My other music apps work fine.  Is there a solution to this issue. 

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
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"Something went wrong"

OnePlus One, 5.1.1. Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. Is anyone else having this problem? Very frustrating, since I'...

Gig Goer

OnePlus One, 5.1.1.   Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. &...

628 Views

0 replies

0 likes

  • 628 Views
  • 0 replies
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Offline Mode - Spotify forgets what track I was up to in my shuffle, forces re-shuffle.

Hi, I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that about maybe twice a week max as they are large and I want varie...

Visitor

Hi,   I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that abo...

364 Views

0 replies

0 likes

  • 364 Views
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  • 0 likes

Downloaded files are missing, or not?

Hi everyone, recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android. few days ago all of my downloaded playlists appeared to need to download all my songs again (the ✓ is grey) which means they ...

Newbie

Hi everyone,   recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android.   few days ago all of my downloaded playlists appeared to ...

Rwjensn

Casual Listener

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
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Is there anyway to save music to the sd card without deleting all my playlists?

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save some music for the offline mode. I tried moving so...

Casual Listener

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save...

emrethesorcerer

Regular

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Paid full montly for 3 month promotion

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spotify cause wtf

Newbie

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spoti...

379 Views

0 replies

0 likes

  • 379 Views
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Three month premium offer

Why am I still getting ads when paid for three month premium offer?

Visitor

Why am I still getting ads when paid for three month premium offer?

Nico

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

30 Mins Ad Free My Backside

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I am getting more ads now than before your stupid vid...

Visitor

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I ...

323 Views

0 replies

0 likes

  • 323 Views
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Solved!! Upgraded to v2.4, car Bluetooth is auto-muting

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluetooth, Gmaps navigation, phone calls, etc. No issues whatsoeve...

Casual Listener

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluet...

warry86

Casual Listener

10961 Views

11 replies

1 likes

  • 10961 Views
  • 11 replies
  • 1 likes

How can I go back/pause/skip songs when I wake my phone up?

Spotify on my HTC One used to be controlled through the main screen when I would go on a jog. Now I have to unlock my phone and go into the app to skip or pause a song. I think it was the update, anyway to reverse the update to go back to the easy da...

Newbie

Spotify on my HTC One used to be controlled through the main screen when I would go on a jog.  Now I have to unlock my phone and go into the app to skip or pause a song.  I think it was the...

306 Views

0 replies

0 likes

  • 306 Views
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premium

was told by rogers that i cant have premium because cellphone is not with rogers sorry

Newbie

was told by rogers that i cant have premium because cellphone is not with rogers sorry

317 Views

0 replies

0 likes

  • 317 Views
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starred playlist disappeared

I went on my phone and noticed my over 1k starred playlist was gone, not showing up on my phone or my ps4, never had this problem before i updgraded oddly. Went on recover playlist but it wasn't there which makes sense because I didn't delete it... a...

Casual Listener

I went on my phone and noticed my over 1k starred playlist was gone, not showing up on my phone or my ps4, never had this problem  before i updgraded oddly. Went on recover playlist but it wasn'...

xenogamer21

Casual Listener

448 Views

1 replies

0 likes

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  • 1 replies
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Spotify equalizer inside the car not working.

My problem in a few steps.: I listen to music before leaving the house with headphone's. So good at all. When i connect my mobile through bluetooth with my car the equalizer is not working anymore. Then i have to restart my mobile and launch spotify ...

Gig Goer

My problem in a few steps.:      I listen to music before leaving the house with headphone's. So good at all.  When i connect my mobile through bluetooth with my car the equal...

BGRAGU

Casual Listener

1309 Views

4 replies

0 likes

  • 1309 Views
  • 4 replies
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Year in Music only tracking streamed music?

I thought the year in music was really cool, but the "Favorite artist and albums" seemed to be skewed. It said how many times each was streamed, and it seemed oddly low. Did it not track downloaded music?

Newbie

I thought the year in music was really cool, but the "Favorite artist and albums" seemed to be skewed. It said how many times each was streamed, and it seemed oddly low. Did it not track downloaded m...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Spotify is STILL broken...

http://imgur.com/rjGIHkV

Regular

http://imgur.com/rjGIHkV

Camranbant

Regular

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Songs ANDROID

Hello Is it possible to access to my personnal music with spotify ANDROID ? if yes how ?Many thanks for your help Best regards to all of you

Visitor

Hello    Is it possible to access to my personnal music with spotify ANDROID ? if yes how ? Many thanks for your help  Best regards to all of you

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
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Saved to sdcard, won't play offline. Says it has to be internal memory?

I have Spotify downloaded to my SD card(17+ GB). I moved it from my internal memory. After doing so, all my offline content (the max 3,333) was not available. Tried everything. Ultimately had to re-download all of it to my device, again. It takes up ...

Visitor

I have Spotify downloaded to my SD card(17+ GB). I moved it from my internal memory. After doing so, all my offline content (the max 3,333) was not available. Tried everything. Ultimately had to re-d...

827 Views

0 replies

0 likes

Android
device
download queue
memory
sdcard
storage
  • 827 Views
  • 0 replies
  • 0 likes