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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Kendi kendine kapanıyor

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat kapatıyo ve üst üste yapıyor.

Newbie

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat ka...

mercanyuksek

Casual Listener

88834 Views

10 replies

46 likes

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Why does my offline music download every time I start Spotify?

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

Newbie

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

408 Views

0 replies

0 likes

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Spotify Skipping/pausing on andriod 4.4.2

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not skip in the same place. I have uninstalled, deleted cache, ...

Newbie

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not ski...

LucyLuLuu

Roadie

383 Views

1 replies

0 likes

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Strange Spotify Connect behaviour

Hi there, i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playing a song on my receiver ... but i'm at my office, not at ho...

Casual Listener

Hi there,   i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playi...

393 Views

0 replies

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Latest update 3.5.0.963 doesn't show all albums

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I had saved before and it appears there now but the oth...

Newbie

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I ha...

351 Views

0 replies

0 likes

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[Android] Songs cutting out early and no button to watch video ad

Hi all,I'm running Spotify on a Sony Xperia Z3 Compact with Android Lollipop.For some reason, everytime an ad plays it comes on early, stopping my song early and sometimes halfway through.I also have an issue where with the "watch now for 30 minutes ...

Newbie

Hi all, I'm running Spotify on a Sony Xperia Z3 Compact with Android Lollipop. For some reason, everytime an ad plays it comes on early, stopping my song early and sometimes halfway through. ...

Deisou

Newbie

1148 Views

1 replies

0 likes

adverts
cutting
songs
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Solved!! No Running Tracks on Android but does have it in Iphone.

Hi there.Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in the apps????

Newbie

Hi there. Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in th...

kbrooksc

Community Legend

618 Views

1 replies

0 likes

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How Can I Access Albums From Various Artists

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one single artists rather than compilation albums.

Regular

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one sin...

Atif_

Regular

1386 Views

3 replies

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Spotify Keeps Restarting my phone

Hi,Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart.I tried deleting the cache and that didnt work, i also uninstalled and did a fresh install that didnt work...

Casual Listener

Hi, Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart. I tried deleting the cache and that didnt work, i a...

vik-sun01

Regular

1310 Views

3 replies

0 likes

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On the new update : Suggested songs :(

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a song from the playlist instead. This happend to me l...

Newbie

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a s...

574 Views

0 replies

0 likes

Glitch
Help
Suggesting Songs
Update
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[Android] Local files?

Hi everyone, I'm Premium on spotify and I have a lot of huge playlists classed by genre, available offline. But, some of my songs are local files that I can play on my PC but not on my mobile. So I tried to plug my Galaxy S5 on my PC to sync them by ...

Casual Listener

Hi everyone,   I'm Premium on spotify and I have a lot of huge playlists classed by genre, available offline. But, some of my songs are local files that I can play on my PC but not on my mobil...

1150045637

Casual Listener

425 Views

2 replies

0 likes

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Audio keeps pausing - LG G3

I have Spotify premium (v3.5.0.963) on my LG G3 Android device. Since upgrading my LG G3 device to Android 5.1.1, software VS98535A the audio has been poor. Every 30-40 seconds, the music pauses 1 sec, then continues. Same issue when using bluetooth ...

Newbie

I have Spotify premium (v3.5.0.963) on my LG G3 Android device. Since upgrading my LG G3 device to Android 5.1.1, software VS98535A the audio has been poor. Every 30-40 seconds, the music pauses 1 se...

994 Views

0 replies

0 likes

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Switching facebook profile between accounts

I have only recently started using spotify, created an account using my email address and activated a 60 day trial.Within the time I have been using it, I had a moment of "the world is against me" and created a second free profile with a second email...

Visitor

I have only recently started using spotify, created an account using my email address and activated a 60 day trial. Within the time I have been using it, I had a moment of "the world is against me...

Taylor

Community Legend

505 Views

1 replies

0 likes

Facebook
unsyncing
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music pause or mute with incomi g call

Music continue to play on be speakers using connect with my Note 5 when I have an incoming call. I have to run to another room to answer it. Is there not a setting?

Newbie

Music continue to play on be speakers using connect with my Note 5 when I have an incoming call. I have to run to another room to answer it. Is there not a setting?

386 Views

0 replies

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Forced update cleared my downloaded tracks

Bad enough that you force me to update a working piece of software. Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty crappy. I had a specific set of songs setup, now I need to s...

Newbie

Bad enough that you force me to update a working piece of software.   Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty ...

LucyLuLuu

Roadie

595 Views

3 replies

0 likes

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Clearing Playlist Filter/Search Playlist is Inverted

When you enter a playlist songs are typically displayed in reverse order of when they were added to the playlist (e.g. The most recent song added to the playlist is shown first). However after filter/search the playlist for a paritcular the playlist ...

Newbie

When you enter a playlist songs are typically displayed in reverse order of when they were added to the playlist (e.g. The most recent song added to the playlist is shown first). However after f...

253 Views

0 replies

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ads not working properly

I've been having this issue for the last week or so. I don't have premium so every once in a while Ill get an add to watch a video, except there's no ad to watch. It just sits there for 30 seconds. The same with random video ads. It'll say "the next ...

Newbie

I've been having this issue for the last week or so. I don't have premium so every once in a while Ill get an add to watch a video, except there's no ad to watch. It just sits there for 30 seconds. T...

441 Views

0 replies

1 likes

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Logged out of my other account can't log back in

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password.Tried to reset it through the email link they sent me, says "password link not valid".So I'm practically donating monthly to spotify without hear...

Casual Listener

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password. Tried to reset it through the email link they sent me, says "password link not valid". So I...

Greenmachine44

Casual Listener

731 Views

4 replies

0 likes

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Crashing

I have an s5 and ever since I installed the update to lollipop 5.0 that Android released Spotify doesn't work correctly in my car. It doesn't list the music anymore on my dash. And it crashes my phone a few times a day while it runs. I have done a co...

Newbie

I have an s5 and ever since I installed the update to lollipop 5.0 that Android released Spotify doesn't work correctly in my car. It doesn't list the music anymore on my dash. And it crashes my phon...

Jordi

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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