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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119142 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240322 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240322 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601391 Views

79 replies

3 likes

  • 601391 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493629 Views

581 replies

42 likes

Account
Free
  • 493629 Views
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  • 42 likes

Delete

How do I delete someone who can use my account? I've logged out everywhere but they keep listening to it after I log back in. I changed my password. And there pic is on the top right I guess on facebook.

Newbie

How do I delete someone who can use my account? I've logged out everywhere but they keep listening to it after I log back in. I changed my password. And there pic is on the top right I guess on faceb...

328 Views

0 replies

0 likes

  • 328 Views
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Nexus 6P audio interruption

I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been able to find, and I want the ducking on notification...

Newbie

I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been a...

747 Views

0 replies

0 likes

Audio ducking
Nexus 6p
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Solved!! Login issues

Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. Tried logging in using my Facebook credentials and i...

Casual Listener

Just got a Galaxy S6 and downloaded the app for my phone. Tries logging in with my username and password and it says I have created an account already, which is obvious since I am trying to log in. T...

Ihavens86

Casual Listener

1542 Views

7 replies

0 likes

  • 1542 Views
  • 7 replies
  • 0 likes

spotify connect

Tengo spotify premium y no me aparece la opcion de CONNECT AVAILABLE para enlazar la musica desde mis dispositivo samsung galaxy s6 a mi samsung smart tv

Newbie

Tengo spotify premium y no me aparece la opcion de CONNECT AVAILABLE para enlazar la musica desde mis dispositivo samsung galaxy s6 a mi samsung smart tv

driveflanger

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Como cambiar el destino de las canciones descargadas

Buenas Tardes, escribo para ver si alguien me puede ayudar.Descargo las canciones de mi lista de reproduccion para poder escucharlas en modo offline, pero me las guarda en la memoria interna del android, que no es muy grande. Me gustaria saber como c...

Newbie

Buenas Tardes, escribo para ver si alguien me puede ayudar. Descargo las canciones de mi lista de reproduccion para poder escucharlas en modo offline, pero me las guarda en la memoria interna del an...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Spotify Connect and Bluesound Node

Hi, I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The Spotify app will not connect to the Bluesound or commands fro...

Newbie

Hi,   I am using a Bluesound Node network player, which supports Spotify Connect. Until recently the two were playing nicely together. But recently, I started having connection problems. The S...

JBr1

Casual Listener

1470 Views

2 replies

1 likes

  • 1470 Views
  • 2 replies
  • 1 likes

Can't search

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!!Thanks

Newbie

I just joined and became a Premium member. I want to get started and search for a song and can't find how. I hit the 3 bars and got a general menu, but no search. Please help!! Thanks

318 Views

0 replies

0 likes

  • 318 Views
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  • 0 likes

Marshmallow SD card issues

HiAm using Sony's Marshmallow (concept) on my Xperia Z3.Everything works well except spotify. As others have reported, it is not possible to download to the SD card, even using the usual tips and tricks like reinstalling and clearing cache.(would lov...

Casual Listener

    Hi Am using Sony's Marshmallow (concept) on my Xperia Z3. Everything works well except spotify.   As others have reported, it is not possible to download to the SD card, even...

rafaelc0sta

Casual Listener

2996 Views

3 replies

2 likes

  • 2996 Views
  • 3 replies
  • 2 likes

Spotify disconnects from Bluetooth

After 5 or 6 songs Spotify disconnects. My other music apps work fine. Is there a solution to this issue.

Casual Listener

After 5 or 6 songs Spotify disconnects.   My other music apps work fine.  Is there a solution to this issue. 

474 Views

0 replies

0 likes

  • 474 Views
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  • 0 likes

"Something went wrong"

OnePlus One, 5.1.1. Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. Is anyone else having this problem? Very frustrating, since I'...

Gig Goer

OnePlus One, 5.1.1.   Every time I try to use search, or browse to an artist or album from my Now Playing I'm given a "Sorry, something went wrong" or "Ooops, something went wrong" message. &...

641 Views

0 replies

0 likes

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Offline Mode - Spotify forgets what track I was up to in my shuffle, forces re-shuffle.

Hi, I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that about maybe twice a week max as they are large and I want varie...

Visitor

Hi,   I've been a Premium user for about 3 months now and I mainly use Spotify at work on my phone in Offline Mode. I like to shuffle all of my playlists and ideally I only want to do that abo...

371 Views

0 replies

0 likes

  • 371 Views
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Downloaded files are missing, or not?

Hi everyone, recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android. few days ago all of my downloaded playlists appeared to need to download all my songs again (the ✓ is grey) which means they ...

Newbie

Hi everyone,   recently I had a massive problem (we're talking about proper 1st world issues here) with my spotify on android.   few days ago all of my downloaded playlists appeared to ...

Rwjensn

Casual Listener

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Is there anyway to save music to the sd card without deleting all my playlists?

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save some music for the offline mode. I tried moving so...

Casual Listener

Hey i spent countless hours making playlists and saving albums (not on the phone, but stricktly for the online mode.) never tried the offline mode, but now im going on vacation and would like to save...

emrethesorcerer

Regular

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
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Paid full montly for 3 month promotion

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spotify cause wtf

Newbie

I was lead to a link where I could pay 99 cents for 3 months and I signed in and paid for it but when I checked the purchase it was the full 9 dollars for one month so did I just get scammed by spoti...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Three month premium offer

Why am I still getting ads when paid for three month premium offer?

Visitor

Why am I still getting ads when paid for three month premium offer?

Nico

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

30 Mins Ad Free My Backside

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I am getting more ads now than before your stupid vid...

Visitor

What the heck?!?!. I watch one of your flipping video ads and I am told 30 mins ad free. That is a load of flipping horse crap. I am lucky to get through two or three songs without three more ads. I ...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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Solved!! Upgraded to v2.4, car Bluetooth is auto-muting

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluetooth, Gmaps navigation, phone calls, etc. No issues whatsoeve...

Casual Listener

Have been using Spotify Premium in our 2014 Subaru Forester (non-nav, stock) since the day it left the dealer lot. I use a LG G2 android from Verizon. Haven't had an issue at all with Bluet...

warry86

Casual Listener

10981 Views

11 replies

1 likes

  • 10981 Views
  • 11 replies
  • 1 likes

How can I go back/pause/skip songs when I wake my phone up?

Spotify on my HTC One used to be controlled through the main screen when I would go on a jog. Now I have to unlock my phone and go into the app to skip or pause a song. I think it was the update, anyway to reverse the update to go back to the easy da...

Newbie

Spotify on my HTC One used to be controlled through the main screen when I would go on a jog.  Now I have to unlock my phone and go into the app to skip or pause a song.  I think it was the...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
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premium

was told by rogers that i cant have premium because cellphone is not with rogers sorry

Newbie

was told by rogers that i cant have premium because cellphone is not with rogers sorry

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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starred playlist disappeared

I went on my phone and noticed my over 1k starred playlist was gone, not showing up on my phone or my ps4, never had this problem before i updgraded oddly. Went on recover playlist but it wasn't there which makes sense because I didn't delete it... a...

Casual Listener

I went on my phone and noticed my over 1k starred playlist was gone, not showing up on my phone or my ps4, never had this problem  before i updgraded oddly. Went on recover playlist but it wasn'...

xenogamer21

Casual Listener

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes