Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111627 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224637 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
582005 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478995 Views
577 replies
40 likes
Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago but suddenly it has stopped working.
Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago b...
461 Views
0 replies
0 likes
I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week.I've tried restarting everything and nothing works. Every time I search for the Chromecast device in Spotify, it's not there.What's up?I can stream ...
I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week. I've tried restarting everything and nothing works. Every time I search for the Chromecast de...
485 Views
0 replies
0 likes
To Preface this issue, I had the same problems on my Note2 Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue... So I have a Samsung Galaxy note 4 with android 5.1.1I have the mobile spotify App, Version: 4.2....
To Preface this issue, I had the same problems on my Note2 Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue... So I have a Samsung Galaxy ...
Casual Listener
2795 Views
6 replies
1 likes
I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services
I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services
Regular
529 Views
1 replies
0 likes
I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I always get the message "No Internet Connection". It...
I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I ...
438 Views
0 replies
0 likes
How to delete downloads on a iPhone5 it's doing my head in
How to delete downloads on a iPhone5 it's doing my head in
Regular
493 Views
2 replies
0 likes
I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defeating the purpose of premium because half my songs ...
I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defe...
Regular
639 Views
1 replies
0 likes
Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I have Spotify premium, and would be using it offline ...
Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I h...
402 Views
0 replies
0 likes
Hello everyone, I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my phone however, only certain files are available (I guess the ones...
Hello everyone, I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my...
Roadie
3312 Views
19 replies
0 likes
How can I remove recently listened to list?
How can I remove recently listened to list?
Casual Listener
833 Views
2 replies
0 likes
Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the stereo just fine. If I try this with any Android de...
Spotify on my wife's iPhone connects to my '15 Subaru with no issue. Track information is sent across perfectly, and updates with every new track, and I can pause/resume/skip with the buttons on the ...
353 Views
0 replies
0 likes
The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spotify regularly, so the playlist is definitely not upd...
The songs in my Friends Top Tracks playlist haven't changed in at least a month. It often says the playlist was updated "today," but the songs never change. I follow a lot of people who all use Spoti...
Regular
3261 Views
13 replies
4 likes
So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you are not a playlist-teenager but actually want to l...
So am I right in my impression that the only way to start playing an album without Shuffle is to select the album, scroll down and start playing track 1.? There's no way to just tell Spotify that you...
342 Views
0 replies
0 likes
So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid for Spotify twice. This occasion it was paid on Satur...
So there isnt a phone number for Spotify but I want to know why I have been charged twice this month for my account? This has happened 2 months in a row that on my phone bill statement I have paid fo...
367 Views
0 replies
0 likes
Hello,I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung galaxy s5 with the new android 5.0 system.
Hello, I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung...
424 Views
0 replies
0 likes
I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately. Now, every device (phones, computer) that uses Spotify has my clients devices listed in the list of "Available Devices". This is an issue for m...
I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately. Now, every device (phones, computer) that uses Spotify has my clients devices listed i...
554 Views
0 replies
2 likes
hi im trialling both spotify and deezer premiums and will go with the one that works best for me. at present, its deezer. this is mainly because when i cast the app to my chromecast (to play through tv and thus my hifi), deezer opens itself up in a d...
hi im trialling both spotify and deezer premiums and will go with the one that works best for me. at present, its deezer. this is mainly because when i cast the app to my chromec...
411 Views
0 replies
0 likes
I pay the students offer. And I don't have premium. I want my money o premium. Thanks.
I pay the students offer. And I don't have premium. I want my money o premium. Thanks.
Community Legend
395 Views
1 replies
0 likes
Hi, I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a song, she presses play and selects the Music Flow speaker. The ...
Hi, I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a son...
741 Views
0 replies
0 likes
Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again. I have a Nexus 6 running Lollipop 5.1.1. Whenever I have WiFi enabled, Spotify immediately goes into Offline...
Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again. I have a Nexus 6 running Lollipop 5.1.1. &n...
Music Fan
6237 Views
21 replies
0 likes
