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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376165 Views

541 replies

34 likes

Account
Free
  • 376165 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
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  • 7 likes

The phone version of Spotify for Kindle?

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version? I checked the reviews off the app, and i saw one ...

Casual Listener

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version...

sierrasaurus

Newbie

443 Views

1 replies

1 likes

  • 443 Views
  • 1 replies
  • 1 likes

logging on to android phone

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unable to login. Either username or password is incorrec...

Casual Listener

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unabl...

Nico

Community Legend

446 Views

3 replies

0 likes

  • 446 Views
  • 3 replies
  • 0 likes

All Filled Up Error message whe ntrying to download new album on mobile

Hi,My mobile: HTC One This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All Filled Up. Epic collection, friend, There's no more room in You...

Newbie

Hi, My mobile: HTC One   This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All F...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

How to pay through Google play store

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

Casual Listener

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

1174 Views

0 replies

1 likes

Premium payment
  • 1174 Views
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  • 1 likes

Shuttle Play does nothing when I press it

Hi there This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be able to stream random songs on a free account? Downloaded Sp...

Newbie

Hi there   This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be ...

408 Views

0 replies

0 likes

  • 408 Views
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Podcasts????

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

Newbie

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

jean3601

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
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Uninstalling

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

Newbie

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

jean3601

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

spotify?

I see all these questions AND answers from users. where's spotify?

Newbie

I see all these questions AND answers from users. where's spotify?

OviiiOne

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Android phone not showing up under Devices on spotify PC despite being connected to the same wifi

Hi! I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network. I'm able to control the music on my PC from my phone through Spotify connect(?), so something must be righ...

Regular

Hi!   I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network.    I'm able to control the music o...

DanielGD5

Regular

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
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app wont auto play over car BT :/

hi team,would be really cool if this worked the app just wont auto play a selected playlist when connecting to car BT have to do it manuallythanksdan btw - htc m8 4.4.2 and car is vw mk6 using rns 510 unit

Visitor

hi team, would be really cool if this worked 😕 the app just wont auto play a selected playlist when connecting to car BT 😞 have to do it manually thanks dan   btw - htc m8 4.4.2 and car...

229 Views

0 replies

0 likes

  • 229 Views
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Solved!! playlist 'liked from radio' missing :(

Hi,I've been missing the liked from radio playlist for quite some time now. I probably deleted it by accident. Is there any way I can get it back?Thanks

Casual Listener

Hi, I've been missing the liked from radio playlist for quite some time now. I probably deleted it by accident. Is there any way I can get it back? Thanks 🙂

Data-Cain

Newbie

2491 Views

8 replies

1 likes

Playlists deleted
Radio
  • 2491 Views
  • 8 replies
  • 1 likes

Spotify Android

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the car spotify keeps playing on the phone in my pocket. ...

Newbie

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the ca...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Music keeps playing after picking up a call on my phone

Hi, Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops while the ringtone is playing but after I pickup the call the Spotify Music resum...

Roadie

Hi,   Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops w...

SubzeroSC

Roadie

1766 Views

2 replies

0 likes

  • 1766 Views
  • 2 replies
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Solved!! Music doesn't stop playing when i make a phone call or remove headphones

Same as above, music won't stop playing when i make a phone call or remove headphones. This only started recently, I have version 4.1.0.868. Has been happening on two different devices.

Regular

Same as above, music won't stop playing when i make a phone call or remove headphones. This only started recently, I have version 4.1.0.868. Has been happening on two different devices.

TheSeeker

Gig Goer

3846 Views

3 replies

0 likes

  • 3846 Views
  • 3 replies
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Mobile App doesn't pause music on incoming call

I am using Spotify on my Nexus 5 (Android 4.4.2) When I have an incoming call, Spotify does not pause the music or lower the volume.... I thought this was a basic feature, as other media players do that Am I missing something?

Regular

I am using Spotify on my Nexus 5 (Android 4.4.2)   When I have an incoming call, Spotify does not pause the music or lower the volume....   I thought this was a basic feature, as ot...

TheSeeker

Gig Goer

4001 Views

8 replies

0 likes

  • 4001 Views
  • 8 replies
  • 0 likes

offline song/track glitch

I am using nexus 5, running Lollipop 5.1.1, running the latest Spotify app 3.3.0.982. I save albums and download the tracks for offline play when I have no internet connection. With the new release I have noticed gaps/glitch in play back. The play ba...

Newbie

I am using nexus 5, running Lollipop 5.1.1,  running the latest Spotify app 3.3.0.982.  I save albums and download the tracks for offline play when I have no internet connection. With the n...

78finn

Music Fan

1968 Views

4 replies

1 likes

  • 1968 Views
  • 4 replies
  • 1 likes

Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

Newbie

I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 

614 Views

0 replies

0 likes

background
Usage
  • 614 Views
  • 0 replies
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Spotify getting suddenly much louder on Samsung S5

I'm a Premium subscriber. When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I use many other sound applications, too, and none of them behav...

Newbie

I'm a Premium subscriber.   When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I us...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

App crashes on startup - Nexus 5 with Android 6.0

Hello,since some versions of the app (maybe a month or so) the app crashes right after startup on may Nexus 5 with Android 6.0.I also joined the beta program, but the beta versions did not solve the Problem.Thanks in advance.

Newbie

Hello, since some versions of the app (maybe a month or so) the app crashes right after startup on may Nexus 5 with Android 6.0. I also joined the beta program, but the beta versions did not solv...

diegolmv90

Newbie

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Spotify crashes a lot since Lollipop update

Hi, I'm hoping this is a wider issue and not just my specific Nexus 5's problem to bear, however I couldn't see another recent thread... My Spotify frequently just crashes. In addition to that, sometimes when I turn it on, the screen goes black (and ...

Casual Listener

Hi,   I'm hoping this is a wider issue and not just my specific Nexus 5's problem to bear, however I couldn't see another recent thread...   My Spotify frequently just crashes. In a...

Forrix

Casual Listener

5025 Views

16 replies

0 likes

  • 5025 Views
  • 16 replies
  • 0 likes