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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211728 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562696 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

464212 Views

575 replies

39 likes

Account
Free
  • 464212 Views
  • 575 replies
  • 39 likes

App crashes every time I open it, have uninstalled and reinstalled multiple times - help!

Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what went wrong. Any help would be appreciated!

Casual Listener

Hi! I've got a galaxy s4 mini and for the last two weeks or so spotify crashes every single time I open it. I've uninstalled and reinstalled, turned my phone on and off, and can't figure out what wen...

steviaxx1

Regular

1751 Views

4 replies

3 likes

crashing
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Playlist on PC not Syncing New Songs from Phone

I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they will not show up on the same playlist on my PC. I ...

Casual Listener

I just ran into the issue yesterday where I used my phone app to add a bunch of songs to my large playlist. The songs show up on the playlist on my phone, but no matter how many attempts I make, they...

113188090

Newbie

1034 Views

2 replies

0 likes

  • 1034 Views
  • 2 replies
  • 0 likes

downloads dissapear and must redownload daily

Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.

Casual Listener

Hey every song ive downloaded has gone back to gray and have had to re download the entire content 3 days in a row. Im still signed in but cant play offline. I am a premium subscriber.

jean3601

Community Legend

628 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify downloads everything again...

Hello!So, I have a huge playlist I keep available for offline at all times, it's 600 songs +.Over the time, I've downloaded all of the songs. However, today I accidentely pressed "pause download" (or similar, I don't know what it is called in English...

Casual Listener

Hello! So, I have a huge playlist I keep available for offline at all times, it's 600 songs +. Over the time, I've downloaded all of the songs.   However, today I accidentely pressed "pause ...

jean3601

Community Legend

2788 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify uses too much mobile data.

So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don't even use Spotify that much. The only solution i ...

Casual Listener

So, here's the deal; i use Spotify (premium) mostly on my Squeezebox touch, rarley on my phone. But still, Spotify used 1GB of mobile data in november. I don't have any downloaded playlists and I don...

captainbikke

Casual Listener

523 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

LIsten to different music on different devices

Hey, Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I want to (continue to) listen to a different one on my phone.

Casual Listener

Hey,   Is there an EASY way to listen to different albums on different devices (not at the same time)? On my work computer I want to listen to one album, but when I go home/ to lunch etc. I wa...

skow00

Casual Listener

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Installation location

Hello, Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the following: -Formatting the SD card-Clearing cache, erasing da...

Newbie

Hello,   Currently I am facing a very common issue: I've downloaded Spotify and cannot get it to install on my SD card. I have looked on several forums to try resolve this and I've tried the f...

612 Views

0 replies

0 likes

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Lost everything on my phone

Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help

Newbie

Lost everything on my phone, is there anyway to get my songs loaded back on my phone without doing them 1 at a time... Please Help

ElLucioVpe

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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Can't sync local music to my mobile

I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containing local songs a grey arrow appears next to the pla...

Newbie

I've done what all the guides say to be on the same network and then put the local song in a playlist and then set the playlist to "Available Offline" but when I do this with a playlist only containi...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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massive background data & stalling & false 'no internet connection'

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. therefore i am losing twice as much of my allotted d...

Regular

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. t...

moonh8sun

Regular

999 Views

3 replies

0 likes

background data
  • 999 Views
  • 3 replies
  • 0 likes

Android Spotify SD Card. Tried searching, please help :)

Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that mattersAnyways. Ive googled about this and i see that a lot of people have ha...

Regular

Hey guys. Im having a hard time with my new phone. Its a Huaweii, so i dont expect much of it xD haha, but im really hoping to get spotify to work with it. Its a Y8 if that matters Anyways. Ive go...

betterdayzzz

Regular

649 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify plays on loudspeaker immediately after a phone call

Hi all, I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud speaker. Pretty embarrassing in a Management Consulting office...

Newbie

Hi all,   I recently upgraded to an Xperia Z5. Whenever I play spotify on my PC, and I get a call on my phone... as soon as I hang up, Spotify then automatically plays via my mobile on loud sp...

TjPalm

Newbie

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

suggested songs

I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, with 25-30+ artists. I was wondering if the amount of ...

Casual Listener

I have been using Spotify for awhile, and know that a playlist with less than 12 songs, or one dominant with one artist will have suggested songs for variety. However I have an 80+ song playlist, wit...

Sencer199

Casual Listener

686 Views

3 replies

0 likes

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  • 3 replies
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Premium for 3 mouths, Unsubscribed, then re-subscribed later , Still 'Premium', not working

So! On the 01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still going to work, just perventing further payments from being taken out...

Newbie

So! On the  01/12/2015, I paid for Spotifys speical deal ' 3 Months for 99c' , Immediately afterwards, I unsubscribbed because i didn't want to be charged 10.99 when my sub was still g...

336 Views

0 replies

0 likes

  • 336 Views
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Solved!! Deleted saved songs, question about restoring them.

So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (350/400) saved on an old device that's offline. The o...

Regular

So I accidentally removed all my saved songs from Spotify and the undo feature didn't recover them. I've contacted spotify and I don't think they're able to restore them. I have most of the songs (35...

devmetal23

Regular

2380 Views

4 replies

0 likes

  • 2380 Views
  • 4 replies
  • 0 likes

LastFm issue with Samsung

Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an entire album I had planned on listening is not scro...

Music Fan

Hi everybody, sometimes when I scrobble a song through my Spotify app on my phone all songs are scrobbled ( although it takes them a few hours to appear on my profile as scrobbled), but sometimes an ...

ajaxStardust

Newbie

1044 Views

5 replies

0 likes

  • 1044 Views
  • 5 replies
  • 0 likes

Inserting my SD card into a new device

Hi. I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downloaded data or I need to download it all again?Thank you for your atten...

Casual Listener

Hi.   I bought a new cellphone and I have all my Spotify data saved on the SD card of my actual cellphone. If I insert the SD card into my new device, the app will reconize the downlo...

312 Views

0 replies

0 likes

  • 312 Views
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Spotify stopped streaming over T-Mobile 4G Sony Experia phone

I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, clearing the cached data etc. It is still showing as no i...

Casual Listener

I've called T-Mobile multiple times and they said to contact Spotify with this issue. Spotify is no longer streaming over 4G on my Sony experia. I've tried uninstalling and installing the app, cleari...

alina0805

Casual Listener

912 Views

3 replies

0 likes

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  • 3 replies
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[Android][Other] DANGEROUS visual commercials while using navigation/gps/google maps

Hi, I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are driving, but to have an ad force the user to watch it while the...

Casual Listener

Hi,   I just wanted to say how dangerous it is to be forcing the user to watch an ad while they are driving/navigating. Not only are you not suppose to watch an type of video while you are dri...

vkeschru

Casual Listener

734 Views

3 replies

1 likes

Android
Other
  • 734 Views
  • 3 replies
  • 1 likes

Backround Noises

Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern?Hello, since the last update all my tracks have backround noises that are not normal. Is anyone able to help me?

Newbie

Hallo, ich habe seit dem letzten Update ein ständiges Rauschen bei allen Liedern. wie kann ich das Umgehen oder kann man das ändern? Hello, since the last update all my tracks have backround noise...

Nico

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes