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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
  • 375451 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
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  • 7 likes

Spotify crashes a lot since Lollipop update

Hi, I'm hoping this is a wider issue and not just my specific Nexus 5's problem to bear, however I couldn't see another recent thread... My Spotify frequently just crashes. In addition to that, sometimes when I turn it on, the screen goes black (and ...

Casual Listener

Hi,   I'm hoping this is a wider issue and not just my specific Nexus 5's problem to bear, however I couldn't see another recent thread...   My Spotify frequently just crashes. In a...

Forrix

Casual Listener

5025 Views

16 replies

0 likes

  • 5025 Views
  • 16 replies
  • 0 likes

LG G3 Won't play music and randomly stops if it does

The past two weeks Spotify has slowly stopped working. It started by stopping playing music after sometime now it won't event play anything it just sits there like it's loading. I have tried reinstalling and clearing data. Seems to be a known problem...

Casual Listener

The past two weeks Spotify has slowly stopped working. It started by stopping playing music after sometime now it won't event play anything it just sits there like it's loading. I have tried reinstal...

ExQ

Casual Listener

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

No snowflakes!

Now we're getting closer to Christmas, let me be the first to say.... Don't you dare put those a.d.d snowflakes on my phone spotify haha. For the love of god please please keep the annoying white dots off the app this year. Who's with me? Anyone? Cri...

Roadie

Now we're getting closer to Christmas, let me be the first to say.... Don't you dare put those a.d.d snowflakes on my phone spotify haha. For the love of god please please keep the annoying white dot...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
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Can't log in?

I use Spotify pretty much every day. Today I opened the app and was logged out (I didn't do it, my fb was still logged in, idk what caused this) and since then if I try to log in it asks me to log into fb (even though its logged in on my browser), te...

Newbie

I use Spotify pretty much every day. Today I opened the app and was logged out (I didn't do it, my fb was still logged in, idk what caused this) and since then if I try to log in it asks me to log in...

483 Views

0 replies

0 likes

Android
facebok login
Mobile
  • 483 Views
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  • 0 likes

Premium gone

So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.

Newbie

So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.

sandervhuizen

Newbie

481 Views

1 replies

0 likes

premium doesnt work
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  • 1 replies
  • 0 likes

Note 5 spotify not working. help :(

I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn't but the music keeps playing and everything and i...

Newbie

I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn...

279 Views

0 replies

0 likes

  • 279 Views
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Log in to Droid

Going in circles trying to log in to droid - There is a problem logging in???? The very definiftion of insanity = doing the same thing expecting different results.... What is the fix for this?

Newbie

Going in circles trying to log in to droid - There is a problem logging in????   The very definiftion of insanity = doing the same thing expecting different results....   What is ...

211 Views

0 replies

0 likes

  • 211 Views
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premium

I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.

Newbie

I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.

Nico

Community Legend

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
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Problemas en Samsung s5

Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA????

Casual Listener

Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA...

Geonerd

Regular

435 Views

1 replies

0 likes

Spotify Samsung s5 close crash
  • 435 Views
  • 1 replies
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Bluetooth headphones do not work properly with built in android Eq

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify.I can get the EQ to work by switching to my mediaplayer, play local stored music on my phone, then return to spotify>menu>equ...

Newbie

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify. I can get the EQ to work by switching to my mediaplayer, play local stor...

1009 Views

0 replies

0 likes

Bluetooth problems
Equalizer
Help
samsung galaxy s6 edge
Troubleshooting
  • 1009 Views
  • 0 replies
  • 0 likes

Bluetooth disconnects using Spotify on Galaxy Note 5

I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee. Google Play Music works fine with the Jeep. Everytime I try to play music in Spotify via Bluetooth, the song ...

Newbie

I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee.  Google Play Music works fine with the Jeep.  Ev...

elmer07

Casual Listener

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Login issues

Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have this issue?

Newbie

Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have ...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
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Spotify continues playing when it shouldn't

Spotify seems to have stopped respecting android OS signals about when it should stop playing. It no longer pauses when you unplug your headphones, start playing music in another app, etc. This all used to work just fine, and all other apps on my pho...

Newbie

Spotify seems to have stopped respecting android OS signals about when it should stop playing.  It no longer pauses when you unplug your headphones, start playing music in another app, etc. &nbs...

437 Views

0 replies

0 likes

  • 437 Views
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Spotify doesn't stops when I have an incoming call on Samsung Note 5

Hi,I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have to keep them wait until I pause it manually.Is there a sett...

Casual Listener

Hi, I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have t...

TheSeeker

Gig Goer

4011 Views

2 replies

0 likes

andriod
call
Music
note 5
Samsung
Spotify
stop
  • 4011 Views
  • 2 replies
  • 0 likes

Spotify stopped

Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working'What can i do??

Regular

Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working' What can i do??

Montyrey

Regular

958 Views

5 replies

0 likes

  • 958 Views
  • 5 replies
  • 0 likes

Turning off Bluetooth speaker no longer pauses music

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This change of default behavior is very annoying. Can we c...

Casual Listener

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This ch...

awwherrroooo

Casual Listener

1601 Views

2 replies

0 likes

bluetooth
device
playback
Resume Playing
  • 1601 Views
  • 2 replies
  • 0 likes

Android 5.0.1 Probleme

Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android.Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt wird.Ich habe als letzte Instanz sogar schon mein Tabl...

Newbie

Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android. Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt w...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Music randomly stopping

If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?

Newbie

If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?

322 Views

0 replies

1 likes

  • 322 Views
  • 0 replies
  • 1 likes

Share song function doesnt allow me to select from my followers or people i follow - only on mobile

Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that letter as the first letter in their username. Allo...

Newbie

Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Music Stops

Hellu, When I listen to music, The music stopp from nowhere. Why is that?

Newbie

Hellu, When I listen to music, The music stopp from nowhere. Why is that?

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes