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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119148 Views

27 replies

4 likes

  • 119148 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240350 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240350 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601428 Views

79 replies

3 likes

  • 601428 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493668 Views

581 replies

42 likes

Account
Free
  • 493668 Views
  • 581 replies
  • 42 likes

No se activó Premium

Ayer hace 24 horas exactamente fui al oxxo a activar la suscripción para la promo de tres mese pero hasta ahorita sigo con la versión Free y no es problema del celular por que en la pc también me aparece así, alguien sabe que se puede hacer aquí? Ya ...

Newbie

Ayer hace 24 horas exactamente fui al oxxo a activar la suscripción para la promo de tres mese pero hasta ahorita sigo con la versión Free y no es problema del celular por que en la pc también me apa...

359 Views

0 replies

2 likes

Premium
  • 359 Views
  • 0 replies
  • 2 likes

Offline Music disappeard after Spotify upgrade

So I got a new update / version of Spotify Premium and now all albums which I downloaded for offline listening need to be downloaded again... ????? Why is that - this is so kicking-the-user-in-his-butt-and-spit-him-in-the-face kind of functionality

Newbie

So I got a new update / version of Spotify Premium and now all albums which I downloaded for offline listening need to be downloaded again... ????? Why is that - this is so kicking-the-user-in-his-bu...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Note 5 - Available offline sync kills WiFi connection

So I just got a Galaxy Note 5. I've noticed that if I'm on wifi and I try to sync any of my playlists to be available offline, it kills the wifi connection for the entire phone until I toggle wifi off and on. I can sync over mobile data, but that tak...

Newbie

So I just got a Galaxy Note 5. I've noticed that if I'm on wifi and I try to sync any of my playlists to be available offline, it kills the wifi connection for the entire phone until I toggle wifi of...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Crash and chaehed twice

I was signing up for student premuim when it crashed and charged me twice and I still am not on premium.

Newbie

I was signing up for student premuim when it crashed and charged me twice and I still am not on premium.

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Skipping a song on a playlist or album while shuffle is on shuffles all the songs again.

As the title says, when I'm listening to anything on shuffle, if I skip a song, the entire order of songs is shuffled again. This happens anytime I skip while shuffle is on. I want it to shuffle the playlist once, and then if I skip a song, just cont...

Newbie

As the title says, when I'm listening to anything on shuffle, if I skip a song, the entire order of songs is shuffled again. This happens anytime I skip while shuffle is on. I want it to shuffle the ...

djmikeystrange

Roadie

958 Views

1 replies

0 likes

  • 958 Views
  • 1 replies
  • 0 likes

app quits when playing with headphones

when I play the app with headphones it keeps quit playing after a few songs. android version 5.1.1 LG Volt 2

Newbie

when I play the app with headphones it keeps quit playing after a few songs.  android version 5.1.1  LG Volt 2

312 Views

0 replies

1 likes

  • 312 Views
  • 0 replies
  • 1 likes

Offline music gone but all still huge

1 - I forgot to pay for premium so all my offline music was unavailable2 - I immediately pay for premium again3 - all my offline music was gone but the app is still over 3gb like before.4 - now the app is re downloading again all the music.Is this no...

Regular

1 - I forgot to pay for premium so all my offline music was unavailable 2 - I immediately pay for premium again 3 - all my offline music was gone but the app is still over 3gb like before. 4 - now...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Charged twice for last couple months

I've been charged two separate charges of $10.75 for the last couple of months not just the first month.

Newbie

I've been charged two separate charges of $10.75 for the last couple of months not just the first month.

OviiiOne

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Android Spotify App.

Hello, with all the updates Android users still have not gotten the option to rearrange playlist? I am a yoga teacher and I use Spotify for my classes and it's necessary that I am able to rearrange my playlist when needed. Please help! Plus I am usin...

Casual Listener

Hello, with all the updates Android users still have not gotten the option to rearrange playlist?   I am a yoga teacher and I use Spotify for my classes and it's necessary that I am able to re...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

keep charging my card yet it doesnt work? please help

Spotify has charged me at least two months in a row. Strange thing is, it doesnt even show up in my receipts on my account. It works on my computer but I can only use shuffle on mobile. Can someone please help me fix this or at leadt get them to stop...

Newbie

Spotify has charged me at least two months in a row. Strange thing is, it doesnt even show up in my receipts on my account. It works on my computer but I can only use shuffle on mobile. Can someone p...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Spotify cannot see my Chromecast

Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago but suddenly it has stopped working.

Casual Listener

Spotify Connect cannot see my Chromecast device whilst other programmes (e.g. YouTube) are able to do it. It happens on my Samsung phone as well as on my computer. I was able to do it some time ago b...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Spotify won't recognize Chromecast V1

I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week.I've tried restarting everything and nothing works. Every time I search for the Chromecast device in Spotify, it's not there.What's up?I can stream ...

Regular

I was able to stream Spotify from my phone and Mac to my version 1 Chromecast for all of about a week. I've tried restarting everything and nothing works. Every time I search for the Chromecast de...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Spotify Offline issues while Connected to LTE/4G

To Preface this issue, I had the same problems on my Note2 Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue... So I have a Samsung Galaxy note 4 with android 5.1.1I have the mobile spotify App, Version: 4.2....

Casual Listener

To Preface this issue, I had the same problems on my Note2   Fast Foarward to now, I have a note 4, totally new hardware and still having the same issue...   So I have a Samsung Galaxy ...

mattcubus

Casual Listener

2878 Views

6 replies

1 likes

  • 2878 Views
  • 6 replies
  • 1 likes

Paid subscription

I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services

Visitor

I paid for this service and it still has not registered yet. I can't listen to my songs I saved and I keep getting pop ups for getting premium services

thejerwin

Regular

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

No internet connection using Mobile Data?

I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I always get the message "No Internet Connection". It...

Casual Listener

I am having the this problem for weeks now! I have tried all the suggested fixes like doing a clean reinstall and changing the APN for T-Mobile but whenever I try to use Spotify using Mobile Data, I ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Deleting downloads

How to delete downloads on a iPhone5 it's doing my head in

Newbie

How to delete downloads on a iPhone5 it's doing my head in

thejerwin

Regular

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Offline use won't work

I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defeating the purpose of premium because half my songs ...

Newbie

I download all my songs for offline use via the slider and it says they are all downloading, and after they finish I switch to offline and listen, but only half actually play... Please help, its defe...

thejerwin

Regular

652 Views

1 replies

0 likes

Offline listening
  • 652 Views
  • 1 replies
  • 0 likes

Will Spotify work with Discovery V10 (OS 3.4)?

Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I have Spotify premium, and would be using it offline ...

Newbie

Hi, I am new to this forum and not at all technical, so please go easy! I am after a small/cheap device which I can use for Spotify in the gym and to take abroad (I don't want to take my mobile). I h...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Solved!! Listening to local files from pc on mobile

Hello everyone, I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my phone however, only certain files are available (I guess the ones...

Regular

Hello everyone,    I use spotify on both my pc and Android phone. I've imported my iTunes playlists, made them available offline and all is well on the pc. When I try to listen through my...

Jon_UK

Roadie

3386 Views

19 replies

0 likes

  • 3386 Views
  • 19 replies
  • 0 likes

Removing recently played

How can I remove recently listened to list?

Newbie

How can I remove recently listened to list?

Wahlgrenwilson

Casual Listener

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes