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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846959 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846959 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16148 Views
  • 3 replies
  • 0 likes
  • 16148 Views
  • 3 replies
  • 0 likes

That "Connect" feature again, leaving Spotify unless it's possible to "disconnect" connect, help!

Hi Seems like this is still an issue and I can't disconnect my droid from my PC etc. I simply hate this feature, my phone is not my PC and vice versa. This is so irritating that I can't use spotify atm, any solution? Thank you.

  • Casual Listener
  • Hi   Seems like this is still an issue and I can't disconnect my droid from my PC etc. I simply hate this feature, my phone is not my PC and vice versa.   This is so irritating that...
  • Taylor
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Spotify doesn't load synced playlists.

Spotify won't load a playlist for me even though it's synced offline. All other playlists works but not my main with about 1050 songs in it. I got a lot of space to go on the phone so that shouldn't be a problem and the other playlists I got are most...

  • Regular
  • Spotify won't load a playlist for me even though it's synced offline. All other playlists works but not my main with about 1050 songs in it. I got a lot of space to go on the phone so that shouldn't ...
  • FoXz
  • Regular
  • 536 Views
  • 6 replies
  • 0 likes
  • 536 Views
  • 6 replies
  • 0 likes

Spotify Connect on my android stops playback on other platforms

I love the idea behind spotify connect, but the implementation fails for me. Every couple of minutes my playback just stops and switches to something random in that same playlist. forcing me to hit play again and listen to a different song. At that s...

  • Casual Listener
  • I love the idea behind spotify connect, but the implementation fails for me.   Every couple of minutes my playback just stops and switches to something random in that same playlist. forcing ...
  • oolafson
  • Newbie
  • 1371 Views
  • 6 replies
  • 6 likes
  • Android
    Connect
    iOS
    osx
    PC
  • 1371 Views
  • 6 replies
  • 6 likes

Solved!! Android App stops playing offline music when starting to connect to WiFi

I couldn't find a similar thread and this bug makes me so upset because it almost always happens. EDIT: whoaaaaa this editor sucks, I couldn't enter your full template because it just cuts the text. Besides I had to login again when I was finished an...

  • Gig Goer
  • I couldn't find a similar thread and this bug makes me so upset because it almost always happens. EDIT: whoaaaaa this editor sucks, I couldn't enter your full template because it just cuts the text...
  • matzel
  • Gig Goer
  • 1552 Views
  • 2 replies
  • 0 likes
  • 1552 Views
  • 2 replies
  • 0 likes

Solved!! 'Saved' albums not available offline but download to my device anyway

Hi, Each time I save an album, it immediately downloads to my Android Galaxy S3. If I look at any of these albums, the 'available offline' switch is off. In fact, if I go to the options for the album, one of them is to download it. They are all downl...

  • Casual Listener
  • Hi, Each time I save an album, it immediately downloads to my Android Galaxy S3. If I look at any of these albums, the 'available offline' switch is off. In fact, if I go to the options for the alb...
  • fathead05
  • Casual Listener
  • 2475 Views
  • 4 replies
  • 0 likes
  • 2475 Views
  • 4 replies
  • 0 likes

Constantly Offline

Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It will just cut off a song half way through and go de...

  • Casual Listener
  • Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It ...
  • Daniel
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Shuffle playing same grouping of songs.

I have located multiple topics related to shuffle, but not quite about what I am experiencing. This also has just started happening to me over the past week. What is happening is when I have the shuffle function on while listening to a playlist, the ...

  • Casual Listener
  • I have located multiple topics related to shuffle, but not quite about what I am experiencing. This also has just started happening to me over the past week.   What is happening is when I ha...
  • Chernoblyi
  • Newbie
  • 534 Views
  • 6 replies
  • 0 likes
  • 534 Views
  • 6 replies
  • 0 likes

spotify premium

Ayer compre el spotify premium por 0,99 y ya no me funciona alguna solución??

  • Casual Listener
  • Ayer compre el spotify premium por 0,99 y ya no me funciona alguna solución??
  • MattSuda
  • Spotify Star
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

Solved!! Freaky sound when phone is locked

When i listen tot music there is nothing wrong, but when i lock my phone it makes really weird noises now and then. I tried following:- Deinstalled spotify- Changed gapless off- reset phone- both offline and onlineI don't have this issues with the na...

  • Casual Listener
  • When i listen tot music there is nothing wrong, but when i lock my phone it makes really weird noises now and then. I tried following: - Deinstalled spotify - Changed gapless off - reset phone ...
  • MrArrow
  • Casual Listener
  • 6972 Views
  • 6 replies
  • 0 likes
  • 6972 Views
  • 6 replies
  • 0 likes

htc one m8 update

seems like new update made spotify work now yay!!!

  • Casual Listener
  • seems like new update made spotify work now yay!!!
  • Daniel
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Connect with Marantz

I have a Marantz 1605 a Denon Heos 5 and 3. controlled with a Samsung Galaxy 3s and Tablet. all software current. i cannot get spotify connect to play on the Marantz. it shows up as a device but when i choose it, the music plays for a second then rev...

  • Newbie
  • I have a Marantz 1605 a Denon Heos 5 and 3. controlled with a Samsung Galaxy 3s and Tablet. all software current. i cannot get spotify connect to play on the Marantz. it shows up as a device but wh...
  • Daniel
  • Community Legend
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

Followers and following jumping in and out

Why does these sections fall in and out? I dont seem to get streaming from the ones i follow either?

  • Newbie
  • Why does these sections fall in and out? I dont seem to get streaming from the ones i follow either?
  • Daniel
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Annoying deletion bug

Everything I add a.new song to play offline it deleted all the other ones to streaming and I have to re-download them when I get home on my wife and I have a Data cap of 350 Gb that may seem like alot, but I shouldn't have to keep downloading the sam...

  • Casual Listener
  • Everything I add a.new song to play offline it deleted all the other ones to streaming and I have to re-download them when I get home on my wife and I have a Data cap of 350 Gb that may seem like alo...
  • Daniel
  • Community Legend
  • 143 Views
  • 3 replies
  • 0 likes
  • 143 Views
  • 3 replies
  • 0 likes

Solved!! Playlist won't stay downloaded.

I always listen to my playlist offline, but 2 days ago I accidentally undownloaded (is that even a word?) it. I tried to download it again, and all the songs started getting that green symbol on them, but when it was at 100%, everything just suddenly...

  • Newbie
  • I always listen to my playlist offline, but 2 days ago I accidentally undownloaded (is that even a word?) it.  I tried to download it again, and all the songs started getting that green symbol...
  • OviiiOne
  • Community Legend
  • 1759 Views
  • 1 replies
  • 0 likes
  • 1759 Views
  • 1 replies
  • 0 likes

WTF!!! Again the language UI settings...

Yesterday in English... today after this update again in Brazuca. I'm Portuguese... Why Why why.... Can i revert back to the previous version... (Nasty 2.2.0.636) This is a joke.... Misters, if you do this it must be written in the update that the la...

  • Regular
  • Yesterday in English... today after this update again in Brazuca. I'm Portuguese...     Why Why why.... Can i revert back to the previous version... (Nasty 2.2.0.636)   This ...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Android will no longer Sync with spotify

I have a Samsung Galaxy S5 and only recently (2 days ago this started) have I been unable to sync my local files with my spotify phone app. I have both my phone and laptop hooked up to the same network, ive even tried this on multiple different netwo...

  • Newbie
  • I have a Samsung Galaxy S5 and only recently (2 days ago this started) have I been unable to sync my local files with my spotify phone app. I have both my phone and laptop hooked up to the same netwo...
  • Bustyjan
  • Regular
  • 460 Views
  • 6 replies
  • 1 likes
  • 460 Views
  • 6 replies
  • 1 likes

Solved!! Built in Equalizer for Android PLEASE?!?!!?

iOS Spotify just received an update with built in EQ, why has this not been implemented in Spotify for Android? What is the ETA on this? I am a paying user and would like to have the same option.

  • Regular
  • iOS Spotify just received an update with built in EQ, why has this not been implemented in Spotify for Android?   What is the ETA on this?  I am a paying user and would like to have the...
  • Gills
  • Newbie
  • 11656 Views
  • 11 replies
  • 2 likes
  • 11656 Views
  • 11 replies
  • 2 likes

Saving playlists on SD HTC m8

Hi, i want to know how to change the download folder for my playlists. I want to save it on the SD card because the phone memory are getting full very quick. Thank you

  • Newbie
  • Hi, i want to know how to change the download folder for my playlists. I want to save it on the SD card because the phone memory are getting full very quick. Thank you
  • Daniel
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Solved!! [UPDATED 13/02/15] [HTC M8 on T-Mobile] [HELP] Information request

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not yet received the update please manually check for upda...

  • Community Legend
  • UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not...
  • Daniel
  • Community Legend
  • 5727 Views
  • 33 replies
  • 0 likes
  • Connection issues
    HTC One_M8
    T-Mobile
  • 5727 Views
  • 33 replies
  • 0 likes

New version, new (and "scary") permissions

Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why? Spotify has of course my full trust, but I am of that belief that it is common practice to announce why there is a need to add new (a...

  • Casual Listener
  • Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why?    Spotify has of course my full trust, but I am of that belief th...
  • ferdinandishere
  • Casual Listener
  • 1817 Views
  • 4 replies
  • 0 likes
  • 1817 Views
  • 4 replies
  • 0 likes