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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118635 Views

27 replies

4 likes

  • 118635 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239211 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239211 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600080 Views

79 replies

3 likes

  • 600080 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

System crushing down after turn on

Hello,I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung galaxy s5 with the new android 5.0 system.

Newbie

Hello, I turn on my spotify and it crush down all the time. It's happen first time after the new upload version 4 months ago. I have the premium version and I would like use it. I have a Samsung...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Spotify Connect - Edit list of available devices

I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately. Now, every device (phones, computer) that uses Spotify has my clients devices listed in the list of "Available Devices". This is an issue for m...

Regular

I'm an AV installer, and have demonstrated Spotify on a few of the new AV Receivers I've installed lately.  Now, every device (phones, computer) that uses Spotify has my clients devices listed i...

564 Views

0 replies

2 likes

  • 564 Views
  • 0 replies
  • 2 likes

chromecast / wifi issues

hi im trialling both spotify and deezer premiums and will go with the one that works best for me. at present, its deezer. this is mainly because when i cast the app to my chromecast (to play through tv and thus my hifi), deezer opens itself up in a d...

Newbie

hi   im trialling both spotify and deezer premiums and will go with the one that works best for me.  at present, its deezer.  this is mainly because when i cast the app to my chromec...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

money.

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

Newbie

I pay the students offer. And I don't have premium. I want my money o premium. Thanks.

jonasherdegen

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Spotify connect not streaming to LG H5 Music Flow NP8540

Hi, I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a song, she presses play and selects the Music Flow speaker. The ...

Newbie

Hi,   I've purchased an LG Music Flow speaker for my mother in law, to make it easier for her to listen to music on demand. However Spotify Connect is not working, when she tries to play a son...

746 Views

0 replies

0 likes

  • 746 Views
  • 0 replies
  • 0 likes

Solved!! Android 5.0 Offline Mode when WiFi is enabled

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again. I have a Nexus 6 running Lollipop 5.1.1. Whenever I have WiFi enabled, Spotify immediately goes into Offline...

Music Fan

Before I explain the problem, I've already cleared the app cache, uninstalled Spotify, and reinstalled, so please don't recommend that again.   I have a Nexus 6 running Lollipop 5.1.1. &n...

bonzomatic

Music Fan

6327 Views

21 replies

0 likes

  • 6327 Views
  • 21 replies
  • 0 likes

Spotify Premium on OnePlus One is progressively removing synced music.

I have Spotify Premium on a OnePlus One running Android. Not rooted. I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gradually increasing. From beginning approximately one week ago...

Visitor

I have Spotify Premium on a OnePlus One running Android. Not rooted.   I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gra...

jean3601

Community Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Shut off

My android phone only runs Spotify for about 15 mins and then it spots playing. How can I fix this issue?

Newbie

My android phone only runs Spotify for about 15 mins and then it spots playing.  How can I fix this issue?

Jon_UK

Roadie

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Spotify Connect and Playlist sorting

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify app.

Casual Listener

Does Spotify Connect support Playlist sorting? I use Bose Soundtouch loudspeakers. When I choose them to play on from Spotify Android app songs play in Custom order despite the sorting set in Spotify...

Jon_UK

Roadie

1834 Views

7 replies

0 likes

  • 1834 Views
  • 7 replies
  • 0 likes

volume control on android tablet

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want finer volume control. or is there another way to solve my p...

Regular

hi, anybody knows if Spotify has it's own volume control on Android tablets ? my Android phone hasn't, so i have to use the android volume, of wich the volume steps are to big for me, i want fine...

cnick55

Newbie

4203 Views

3 replies

1 likes

  • 4203 Views
  • 3 replies
  • 1 likes

Offline Playlists are gone after SD Card disconnect

Hey folks, I am facing quite an annoying bug, but let me explain the situation first.My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to it immediately afterwards. It is a bit weird but it do...

Casual Listener

Hey folks, I am facing quite an annoying bug, but let me explain the situation first. My phone sadly doesn't like SD cards. This means that it sometimes randomly "ejects" my card and reconnects to i...

Shoeman

Music Fan

944 Views

3 replies

1 likes

  • 944 Views
  • 3 replies
  • 1 likes

Radio wont play

Hi there, I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system but for some strange reason, I can no longer do this? and don't understant why? Can anyone help?

Newbie

Hi there,  I'm a premium user and I use to enjoy listening to the "Rock" and "Metal" and "Pop" radio stations through my phone on the home sterio system  but for some strange reason, I can ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify won't load on Galaxy S5

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing the cache, uninstalling and re-installing the app ...

Casual Listener

Hello. I can't get Spotify to load anymore. I just keep getting a dialog box saying 'Spotify has had to close'. I'm a premium member and the service has been great up until now. I have tried clearing...

leagq

Casual Listener

12229 Views

36 replies

0 likes

galaxy s5
stop
  • 12229 Views
  • 36 replies
  • 0 likes

Suggested songs

Is there a way to get suggested songs, like when you shuffle play an artist or song on mobile with a free subcripton, with premium?

Casual Listener

Is there a way to get suggested songs, like when you shuffle play an artist or song on mobile with a free subcripton, with premium?

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!! Repeat 1 stuck after having premium

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I can't turn the repeat 1 off and it plays one song ove...

Casual Listener

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I ca...

brasspolemonkey

Casual Listener

8510 Views

8 replies

0 likes

Premium
Repeat stuck
  • 8510 Views
  • 8 replies
  • 0 likes

How to move a playlist to Albums

Hi, I recently uploaded an album to Spotify from the Downloads section of my computer. The only way I could figure out how to upload the album was to upload it into a playlist. I would prefer for the album to be with my other albums, instead of as a ...

Newbie

Hi,   I recently uploaded an album to Spotify from the Downloads section of my computer. The only way I could figure out how to upload the album was to upload it into a playlist. I would ...

1230 Views

0 replies

0 likes

  • 1230 Views
  • 0 replies
  • 0 likes

Spotify Constantly skipping songs!

Why does my Spotify, both on Mac Desktop and Android keep skipping songs? It will play about 5-10 seconds of certain songs then just change to the next song! Its really frustrating and has me contamplating leaving spotify!

Gig Goer

Why does my Spotify, both on Mac Desktop and Android keep skipping songs?   It will play about 5-10 seconds of certain songs then just change to the next song!   Its really frustrating ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Solved!! Playing local files on Android

Does anyone know if there is a plan to allow playing of local files on an Android device? When I created a playlist from my local files I was disappointed to find so many tracks that are not on Spotify. I have the CD's for the missing tracks so I'd l...

Casual Listener

Does anyone know if there is a plan to allow playing of local files on an Android device? When I created a playlist from my local files I was disappointed to find so many tracks that are not on Spoti...

goldhealer

Casual Listener

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

twitter

No puedo compartir mis canciones desde hace días, ya no esta activa esta accin

Newbie

No puedo compartir mis canciones desde hace días, ya no esta activa esta accin

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes