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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387079 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8034 Views

0 replies

7 likes

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canciones sin reproducir

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

Newbie

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

338 Views

0 replies

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help

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phone, any one know how this is done? thanks in advance

Newbie

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phon...

user-removed

Not applicable

455 Views

2 replies

0 likes

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"Connecting to Spotify" keeps displaying on Dolphin Browser

Hi, On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried deleting cache and history but no improvement. It does not matter if I u...

Music Fan

Hi,   On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried de...

761 Views

0 replies

0 likes

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Solved!! Offline Sync Fail! Download Error

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track limit. When I try to add a song for offline mode it ...

Casual Listener

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track l...

xadiq

Newbie

1979 Views

2 replies

0 likes

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Spotify deletes offline music reguarly

Hey guys, Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. So ive set up my music to download via wifi so i can play it ...

Newbie

Hey guys,   Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. ...

enneking1996

Newbie

599 Views

1 replies

0 likes

Deleting
Premium
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Cheomecasting skipping skips

Hi Sorry for the confusing title. I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge. 1. Select a song to play in the android app - music plays from phone2. Select the chro...

Newbie

Hi   Sorry for the confusing title.   I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge.   1. Selec...

513 Views

0 replies

0 likes

skip back
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Spotify stops playing music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

Casual Listener

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...

WarAngelos

Newbie

1085 Views

1 replies

1 likes

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How to add complete albums to playlists

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old version. Instead I have to use the desktop software to use this opt...

Newbie

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old v...

cvillefc

Newbie

3079 Views

4 replies

0 likes

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HTC M8 wont let me shuffle for free

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, acknowledging that I pressed it but doesn't do anything.

Newbie

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, ackno...

301 Views

0 replies

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Songs not playing offline Samsung Galaxy S5

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or all of my songs will not play. Also, the album art...

Newbie

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or...

440 Views

0 replies

0 likes

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Spotify app is using an unusually large amount of battery

Hi All !I'm getting warnings in my samsung galaxy S6, Android version 5.1.1 that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the app to stop running. See attached screenshot. Any suggestions oth...

Newbie

Hi All ! I'm getting warnings in my samsung galaxy S6, Android version 5.1.1  that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the a...

606 Views

0 replies

0 likes

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Playing out of speakers after removing headphones

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull them out or take them out for some reason spotify no ...

Casual Listener

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull th...

zahni

Music Fan

668 Views

1 replies

0 likes

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Music stopping after a few minutes. "Battery Saving"

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track.Might be the 1st track or the 10th, no obvious pattern. A couple of times I have seen a message saying that Spotify is using excessive b...

Roadie

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track. Might be the 1st track or the 10th, no obvious pattern.   A couple of times ...

459 Views

0 replies

0 likes

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Solved!! Show complete albums only [ANDROID]

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this.The albums I saved are mixed with the albums with just one song saved. I know I could just save complete albums and put sing...

Casual Listener

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this. The albums I saved are mixed with the albums with just one song saved. ...

jonasherdegen

Community Legend

4971 Views

3 replies

2 likes

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Cant connect after ending trial

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

Newbie

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

290 Views

0 replies

0 likes

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Problem using Android phone app and Windows desktop app together

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback. I can keep listening on my phone and controlling the playback from my phone, but I would lik...

Newbie

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback.  I can keep listening on my phone an...

299 Views

0 replies

0 likes

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Julio Rodríguez

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, el portátil y 2 tablets. En una de las tablts he des...

Newbie

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, e...

330 Views

0 replies

0 likes

Desparecen las playlists
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Need help

Hi. I am using spotify premium.And now i have a problem. Since 3 days ago.When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

Newbie

Hi. I am using spotify premium. And now i have a problem. Since 3 days ago. When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

jean3601

Community Legend

383 Views

1 replies

0 likes

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  • 1 replies
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App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge + After switching, Spotify frequently closes unexpectedly while using without prompting any error message. Is it a...

Casual Listener

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +   After switching, Spotify frequently closes unexpecte...

zahni

Music Fan

960 Views

3 replies

0 likes

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Waiting to Download

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of spac...

Casual Listener

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know tha...

madmonkey23

Roadie

627 Views

3 replies

0 likes

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