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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6828 Views

0 replies

7 likes

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No Recommended Stations Showing

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner). Logging out and in again doesn't help, nor does uninstalling and r...

Newbie

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner).  Logging ...

225 Views

0 replies

0 likes

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spotify app

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

Casual Listener

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

248 Views

0 replies

0 likes

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Can I use my account at the same time on multiple devices?

Hey, Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, then turn a third song or playlist on my tablet? Or run differe...

Casual Listener

Hey,   Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, the...

user-removed

Not applicable

1585 Views

3 replies

0 likes

Account
Android
Desktop
devices
laptop
tablet
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  • 3 replies
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Google voice commands for playing an album in order

Whenever I ask Google to play a certain album, it initially tries to play the top songs of the album. I think it would be better to play it in order based on this command, as I would assume this would be the intent of most people. Or maybe it's just ...

Casual Listener

Whenever I ask Google to play a certain album, it initially tries to play the top songs of the album. I think it would be better to play it in order based on this command, as I would assume this woul...

edwardsprague

Newbie

927 Views

1 replies

4 likes

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  • 1 replies
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Solved!! Spotify Connect song selecting issues

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect. Even if I move said songs into another playlist, the issue still occurs. But the thing is, it's only those songs, any...

Newbie

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect.     Even if I move said songs into another playlist, ...

Joe

Community Legend

2064 Views

4 replies

0 likes

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  • 4 replies
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Several downloaded playlists are now missing one to two songs each. Why?

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. How do I get back to keeping them downloaded? My Wi-F...

Casual Listener

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. Ho...

280 Views

0 replies

0 likes

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Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...

Newbie

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the r...

670 Views

0 replies

0 likes

Amazon
Connect
FireTV
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Solved!! Removing songs from a playlist (Android)

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Newbie

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Nico

Community Legend

716 Views

1 replies

0 likes

Playlist remove songs android
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Duplicate Scrobble through Connect when controlling Desktop app through Android app

Steps to reproduce. 1. Log into Spotify on a desktop.2. Ensure your settings are set up to scrobble to last.fm3. Play a track.4. With the same Spotify account, connect to the android app on a separate device.5. Ensure that the android settings are se...

Regular

Steps to reproduce.   1. Log into Spotify on a desktop. 2. Ensure your settings are set up to scrobble to last.fm 3. Play a track. 4. With the same Spotify account, connect to the android a...

haelio

Casual Listener

6575 Views

10 replies

9 likes

Connect
double
duplicate
last.fm
remote
repeat
scrobbles
scrobbling
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Solved!! Last.fm username/password error

I've seen other threads on this problem but none with a solution that works for me. I've only just started using last.fm and after scrobbling four songs, Spotify now gives me a username/password error for last.fm....I've turned scrobbling off and on,...

Casual Listener

I've seen other threads on this problem but none with a solution that works for me. I've only just started using last.fm and after scrobbling four songs, Spotify now gives me a username/password erro...

cbqrr

Newbie

806 Views

2 replies

0 likes

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Solved!! Spotify connect

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Spotify connect" and click on my phone. Although this...

Newbie

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Sp...

Jordi

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
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Can't download offline music anymore

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I have to redownload the album and it does the same t...

Visitor

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I ...

user-removed

Not applicable

487 Views

1 replies

1 likes

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  • 1 likes

Solved!! How to share with non-facebook friends?

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

Newbie

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

user-removed

Not applicable

952 Views

1 replies

0 likes

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  • 1 replies
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App says no internet connection but not so?

This happens very frequently, not sure why. Any ideas? Thanks paul

Casual Listener

This happens very frequently, not sure why. Any ideas? Thanks paul

Paul_halbert

Casual Listener

890 Views

4 replies

0 likes

Account
Free
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spotify pauses for no reason

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their own.

Casual Listener

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their o...

nep87

Casual Listener

663 Views

2 replies

0 likes

pause
pauses
Pausing playback
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Solved!! Spotify Connect does not work @denon avr-x2100w

Hi @all.Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu).Things i have done without a sollution:- starting every unit including disconn...

Music Fan

Hi @all. Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu). Things i have done with...

Thunder1984

Regular

8046 Views

32 replies

4 likes

Android 5.0.2
Denon
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  • 4 likes

Solved!! Marantz 1605 sudden disconnect after 2 sec song play

Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1.Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it crashes when try to load cover from Spotify.It tells " co...

Regular

Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1. Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it cras...

dsah

Roadie

6094 Views

55 replies

0 likes

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No premium account on my cellphone

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium. She has a samsung galaxy S3. I upgraded spotify to the latest vers...

Newbie

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium.   S...

user-removed

Not applicable

366 Views

1 replies

0 likes

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Spotify crashing immediately when loading

Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, sometimes it doesnt even get that far. I havent had any...

Newbie

Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, some...

LordRollin

Community Legend

577 Views

1 replies

0 likes

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Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

drabstinker

Casual Listener

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
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