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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6969 Views

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Terms & Conditions infinite loop

There is an issue where answering to accept terms later will not respect selected button but insted insist on answering I guess OK. I actually "want" to read your terms and conditions, but not on mobile screen Samsung Galaxy S4+ (Android 4.4.2)

Casual Listener

There is an issue where answering to accept terms later will not respect selected button but insted insist on answering I guess OK.   I actually "want" to read your terms and conditions, but n...

399 Views

0 replies

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Guest network

I have two WiFi networks - home & guest - and some Spotify Connect devices.All the Spotify Connect devices have static IP addresses from my router.I use Android Spotify app.The guest network is configured in such way that the IP addresses can be reac...

Music Fan

I have two WiFi networks - home & guest - and some Spotify Connect devices. All the Spotify Connect devices have static IP addresses from my router. I use Android Spotify app. The guest networ...

user-removed

Not applicable

722 Views

1 replies

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Equilizer does not work

Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in google music. I think there is a problem with android 5.1 and sp...

Casual Listener

Hi,   I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in goog...

thegamerm

Casual Listener

445 Views

2 replies

0 likes

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Solved!! Android car stereo crashing

Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back to the android "desktop" does anyone have any idea...

Casual Listener

Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back...

Chrith

Casual Listener

4846 Views

3 replies

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Free Spotify playlist

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I saved 2 nights ago.

Music Fan

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I...

patdriessen

Music Fan

435 Views

2 replies

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No metadata to car stereo

I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone. Nothing works and the "Help" on spotify is useless...

Casual Listener

I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone....

izman8r

Casual Listener

1129 Views

2 replies

0 likes

bluetooth
metadata
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Need to find recently played songs (Android/Sonos)

Hi Spotify community,I had a party last weekend, and we played music from Spotify through my Sonos system. We had a funny love song contest, and I passed around my Android phone, and guests searched for and played songs. Is there any way that I can f...

Casual Listener

Hi Spotify community, I had a party last weekend, and we played music from Spotify through my Sonos system.  We had a funny love song contest, and I passed around my Android phone, and guests s...

driveflanger

Community Legend

1295 Views

3 replies

0 likes

Android
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Lost account with my credit card

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

Casual Listener

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

MichaelW

Community Legend

581 Views

3 replies

0 likes

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DNS troubles

I switched DNS servers 2 days ago, because my ISP was having troubles with their server. So I entered Googles DNS settings in my router. Internet has been running smooth, but I seem to be getting the 'No Internet Connection' error in the Spotify App ...

Newbie

I switched DNS servers 2 days ago, because my ISP was having troubles with their server. So I entered Googles DNS settings in my router. Internet has been running smooth, but I seem to be gettin...

Jordi

Community Legend

4938 Views

1 replies

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Shuffle repeats first song every 3 or 4 songs?

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist. Can this be fixed?

Casual Listener

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist.  Can this be fixed?

Jordi

Community Legend

621 Views

3 replies

0 likes

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Random List Option Problems

I can't turn off the random list. Why? Also, what is the ramdom logic? It selects same songs

Newbie

I can't turn off the random list. Why? Also, what is the ramdom logic? It selects same songs

329 Views

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I can't use my Spotify with WiFi

I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" but my Wifi Connection that's good. ¿What's the probl...

Newbie

I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" bu...

Ambivalence

Community Legend

411 Views

1 replies

0 likes

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Spotify doesn't recognize offline playlists

Hi, I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be synchronized with more than 3 devices" and my offline playl...

Casual Listener

Hi,   I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be...

264 Views

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[Android]: cannot find Connect devices

Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app.But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, only then the app sees the Spotify Connect Devices (Den...

Newbie

Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app. But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, on...

301 Views

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[BUG] Android Auto list length: playlist, artists, songs list are cropped.

Hi, i've just bought a car with Android auto and using Spotify while driving is really great! Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every list is cropped at more or less 10 elements. This is a very annoy...

Casual Listener

Hi,  i've just bought a car with Android auto and using Spotify while driving is really great!  Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every l...

pgclosie

Newbie

1115 Views

2 replies

0 likes

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Deleted premier

After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?

Newbie

After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?

320 Views

0 replies

0 likes

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I bought spotifiy Premium but...

I bought spotifiy premium and it ended before

Newbie

I bought spotifiy premium and it ended before

MattSuda

Spotify Star

388 Views

1 replies

0 likes

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Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

Roadie

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

NJMike

Roadie

1477 Views

5 replies

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