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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202559 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202559 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547393 Views

78 replies

3 likes

  • 547393 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455247 Views

571 replies

38 likes

Account
Free
  • 455247 Views
  • 571 replies
  • 38 likes

only problems

My spotify closed himself... automatic.The music is running and after 10min the close it from self. I hate it.....!!

Newbie

My spotify closed himself... automatic. The music is running and after 10min the close it from self. I hate it.....!!

381 Views

0 replies

0 likes

lalala
  • 381 Views
  • 0 replies
  • 0 likes

Playlists not staying saved offline

A couple times a month all my saved or downloaded playlists unsave themselves and I have to download everything all over again. Really annoying. What is causing this? Is the cache being cleared regularly by updates?

Newbie

A couple times a month  all my saved or downloaded playlists unsave themselves and I have to download everything all over again. Really annoying. What is causing this? Is the cache being cleared...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Solved!! Local files won't sync

Hi, I have this problem for quite a while and I thought there will be a fix but nothing changed. I can't listen to my local files. On the dektop app it works fine but the songs don't get synced to my android...I can't klick on them. Edit: This is a c...

Casual Listener

Hi,   I have this problem for quite a while and I thought there will be a fix but nothing changed.   I can't listen to my local files. On the dektop app it works fine but the songs don'...

1128243634

Regular

1655 Views

7 replies

0 likes

  • 1655 Views
  • 7 replies
  • 0 likes

Spotify (Android) suddenly stops playing songs

Hi, I use Spotify for some time now, but since this morning it suddenly stops playing (playlist) after about 4 or 5 songs (in the middle of a song). I restarted my Galaxy Note several times. After this not intended "stopping" the app is still running...

Newbie

Hi, I use Spotify for some time now, but since this morning it suddenly stops playing (playlist) after about 4 or 5 songs (in the middle of a song). I restarted my Galaxy Note several times. After th...

scottsj

Newbie

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

How can I add whole album to existing playlist to V1.0.0.82 Andriod???

I am a premium user, how on earth can I add whole album to existing playlist to V1.0.0.82 Andriod??? It appears to be totally absent! Keps

Regular

I am a premium user, how on earth can I add whole album to existing playlist to V1.0.0.82 Andriod??? It appears to be totally absent!   Keps

whitevink

Newbie

8089 Views

13 replies

2 likes

Android
existing album
v1.0.0.82
  • 8089 Views
  • 13 replies
  • 2 likes

Music stops playing randomly mid-song when phone stationary.

Seems a strange one, this, but it's becoming more and more annoying. I often play music from my phone as I'm out and about, for hours and hours each day... I have no issues. That's true, except for one exception. When I lay my phone on the desk at wo...

Newbie

Seems a strange one, this, but it's becoming more and more annoying.   I often play music from my phone as I'm out and about, for hours and hours each day... I have no issues.   That's ...

lklamug

Newbie

803 Views

1 replies

5 likes

  • 803 Views
  • 1 replies
  • 5 likes

Update version not working at all on Android!

Hi, Updatet my Spotify Premiun on laptop and Android phone like requested about a week ago.Works out fine on laptop but different story with the phone.When I use my offline playlists Spotify automatically shuts down after maybe 3 to 6 songs and I hav...

Newbie

Hi,   Updatet my Spotify Premiun on laptop and Android phone like requested about a week ago. Works out fine on laptop but different story with the phone. When I use my offline playlists Spo...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Spotify doesn't pause/stop on incoming calls, Google Voice Search ,...(Ver: 4.1.0.868 / And. 5.1.1)

Device: Samsung Galaxy S6 Edge+ (LMY47X-G928FXXU1AOH3)Operating System Version: Android 5.1.1 (Kernel 3.10.61)Spotify Version: 4.1.0.868 DescriptionSpotify doesn't pause/stop on incoming calls, Google Voice Search or when other media are playing.When...

Casual Listener

Device: Samsung Galaxy S6 Edge+ (LMY47X-G928FXXU1AOH3) Operating System Version: Android 5.1.1 (Kernel 3.10.61) Spotify Version: 4.1.0.868   Description Spotify doesn't pause/stop on incom...

Sven

Regular

7399 Views

6 replies

3 likes

  • 7399 Views
  • 6 replies
  • 3 likes

Android app crashes frequently

Hi, since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashes. There is no hint about the crash and no possibility to re...

Casual Listener

Hi,   since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashe...

kettnic96

Casual Listener

1505 Views

7 replies

1 likes

  • 1505 Views
  • 7 replies
  • 1 likes

What did you do to this app?!

I bought Premium a couple weeks ago because I liked everything about it. I use it on my phone 95% of the time and now it's almost completely useless.The app crashes CONSTANTLY.The app continues to play music after I've exited my car. How fantastic th...

Music Fan

I bought Premium a couple weeks ago because I liked everything about it. I use it on my phone 95% of the time and now it's almost completely useless. The app crashes CONSTANTLY. The app continu...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

Genre specific suggestions?

Hi. I'm on android free app, made a playlist of 20+ songs in death metal, yet the app is suggesting me to listen to bieber and cyrus. Seriously? What the hell?

Visitor

Hi. I'm on android free app, made a playlist of 20+ songs in death metal, yet the app is suggesting me to listen to bieber and cyrus. Seriously? What the hell?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Automatically close

I am using Samsung Galaxy S5. Spotify app is close automatically. What's problem?

Newbie

I am using Samsung Galaxy S5. Spotify app is close automatically. What's problem?

629 Views

0 replies

4 likes

  • 629 Views
  • 0 replies
  • 4 likes

Samsung Galaxy Note 4 bluetooth connection problem when there is an incoming call

I have samsung galaxy Note 4 with latest update of Android 5.1.1.I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting the music sound when there is an coming call on my mob...

Newbie

I have samsung galaxy Note 4 with latest update of Android 5.1.1. I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting t...

rebilith

Newbie

1124 Views

1 replies

2 likes

  • 1124 Views
  • 1 replies
  • 2 likes

Subscription

I cancelled my subscription last month, and for some reason it charged me again, over drawing an old bank account and now I have to pay a fee. I'm not paying for this and I want it fixed but there's no other way to contact Spotify people. What do I d...

Casual Listener

I cancelled my subscription last month, and for some reason it charged me again, over drawing an old bank account and now I have to pay a fee. I'm not paying for this and I want it fixed but there's ...

Dallybar21

Casual Listener

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

All Playlists stuck on repeat

All of playlists are stuck on repeat... I had premium version, bt my card expired and I didn't realize it before my subscription was cancelled. Now I can only listen to one song on repeat I can skip them, but it doesn't change automatically. How can ...

Newbie

All of playlists are stuck on repeat... I had premium version, bt my card expired and I didn't realize it before my subscription was cancelled. Now I can only listen to one song on repeat I can skip ...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Would Spotify be able to play on a 2G data plan?

Quick question guys. Right now I have an unlimited everything plan, and as such I have unlimited 4G LTE data. I stream a lot of music throughout the day through Spotify, but there's a good chance I'll have to change my plan to something that isn't un...

Newbie

Quick question guys. Right now I have an unlimited everything plan, and as such I have unlimited 4G LTE data. I stream a lot of music throughout the day through Spotify, but there's a good chance I'l...

TheSeeker

Gig Goer

10487 Views

1 replies

0 likes

  • 10487 Views
  • 1 replies
  • 0 likes

Spotify not working on samsung s5 for months

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Newbie

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Puckelito

Regular

777 Views

2 replies

0 likes

Crash
Samsung S5
  • 777 Views
  • 2 replies
  • 0 likes

The phone version of Spotify for Kindle?

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version? I checked the reviews off the app, and i saw one ...

Casual Listener

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version...

sierrasaurus

Newbie

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

logging on to android phone

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unable to login. Either username or password is incorrec...

Casual Listener

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unabl...

Nico

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

All Filled Up Error message whe ntrying to download new album on mobile

Hi,My mobile: HTC One This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All Filled Up. Epic collection, friend, There's no more room in You...

Newbie

Hi, My mobile: HTC One   This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All F...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes