Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390637 Views

545 replies

35 likes

Account
Free
  • 390637 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8145 Views

0 replies

7 likes

  • 8145 Views
  • 0 replies
  • 7 likes

Need help

Hi. I am using spotify premium.And now i have a problem. Since 3 days ago.When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

Newbie

Hi. I am using spotify premium. And now i have a problem. Since 3 days ago. When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

jean3601

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge + After switching, Spotify frequently closes unexpectedly while using without prompting any error message. Is it a...

Casual Listener

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +   After switching, Spotify frequently closes unexpecte...

zahni

Music Fan

976 Views

3 replies

0 likes

  • 976 Views
  • 3 replies
  • 0 likes

Waiting to Download

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of spac...

Casual Listener

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know tha...

madmonkey23

Roadie

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Simple storage question can't find the answer

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the miscellaneous storage category(which no idea why it's ...

Casual Listener

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the mis...

jfischer7722

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

New phone

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen, can anyone tell me what I am doing wrong?

Newbie

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen...

Ohwowheyitslj

Newbie

1077 Views

7 replies

0 likes

  • 1077 Views
  • 7 replies
  • 0 likes

Androidgerät stürzt ab

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Newbie

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Nico

Community Legend

1344 Views

1 replies

0 likes

  • 1344 Views
  • 1 replies
  • 0 likes

Artist view - all saved albums are visible

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being shown. Looked around on the forum, but couldn't find...

Visitor

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being s...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Die Musik stoppt bei Anrufen nicht mehr

Hallo,Ich habe folgendes Problem.Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr.Gestern hat's noch funktioniert.Neuinstallation schon probiert.Danke schonmal !

Newbie

Hallo, Ich habe folgendes Problem. Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr. Gestern hat's noch funktioniert. Neuinstallation schon probiert. Danke...

11182158113

Newbie

3714 Views

1 replies

4 likes

  • 3714 Views
  • 1 replies
  • 4 likes

Lock screen

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

Newbie

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Spotify payment

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

Newbie

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Spotify tries to connect to every Google ChromeCast signal

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal. Example: When I listen to spotify on the street/near houses my music stops playing (offline mode) when I look at my phone it says it has found a Chrome C...

Newbie

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal.   Example: When I listen to spotify on the street/near houses my music stops playing (offline m...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

spotify continues to play

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music start back playing on the speaker of my phone, it us...

Newbie

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music s...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

spotify is unresponsive

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is using songs that aren't downloaded. i think this is to ...

Newbie

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is usin...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! Last fm scroblbling not working

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the cross fade time. Version 0.6.0.20 - language Dutch

Regular

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the c...

willingspirit

Regular

4280 Views

25 replies

1 likes

  • 4280 Views
  • 25 replies
  • 1 likes

Running spotify on LG V10 (android 5.1.1)

Hi Spotify team. I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature. The version i am using is the latest one 4.0.0.800. However, the spotify does not support hifi dac feature. is not support When i activate the HIFI...

Casual Listener

Hi Spotify team.   I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature.  The version i am using is the latest one 4.0.0.800.  However, the spotify do...

galuponyc

Regular

1741 Views

1 replies

4 likes

  • 1741 Views
  • 1 replies
  • 4 likes

Albums keep undownloading

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happened with all the updates surely someone there must be ...

Newbie

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happ...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Får ikke bruke spotify..

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ikke for noe jeg ikke får bruke!

Newbie

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Unable to purchase Premium

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

Newbie

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

weirdtunguska

Newbie

750 Views

2 replies

0 likes

paypal
Premium
purchase
spotif
  • 750 Views
  • 2 replies
  • 0 likes

Devices not showing up for external play

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver and hangs on to my work computer. I can check the lis...

Casual Listener

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver an...

Coyoteboyuk

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

App won't work when connected to wifi

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it closing and restarting by its self. It's very frust...

Visitor

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it ...

497 Views

0 replies

0 likes

close
Connection issues on app
Help me!
  • 497 Views
  • 0 replies
  • 0 likes