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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850413 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850413 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16858 Views
  • 3 replies
  • 0 likes
  • 16858 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for Android (2.3.0)

What's new in this version (2.3.0) New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.

ReleaseNotesAnd.jpg
  • Community Legend
  •   What's new in this version (2.3.0)   New: We've made it easier to view longer items in the menus. Fictitious: This app comes in fifty shades of green.
  • user-removed
  • Not applicable
  • 1742 Views
  • 7 replies
  • 0 likes
  • Android
    Release Notes
  • 1742 Views
  • 7 replies
  • 0 likes

PREMIUM PLAN

I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this and keep everything ...please help

  • Casual Listener
  • I updated my plan to premium...unfortunatly i had been the victum of a hacking ..or attempted.. hack !!...and i am having a problem with my log in.. and recovery.. of the account..how do i do this an...
  • Jordi
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Spotify things forever then freezes phone

DescriptionMy spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app. What are the steps you took to get to the error/issue?Sign on to Spotify, then sel...

  • Newbie
  • Description My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.   What are the steps...
  • Daniel
  • Community Legend
  • 1213 Views
  • 1 replies
  • 1 likes
  • 1213 Views
  • 1 replies
  • 1 likes

How to recover my playlist? (not deleted)

Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!!

  • Newbie
  • Hi everyone, I want to get my spotify playlists from my account but I can no longer access it since I move to spotify free how can i get that please help!!! 
  • Daniel
  • Community Legend
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Solved!! disappearing play lists

I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or response and i'm very dissatisfied and upset.

  • Casual Listener
  • I have tried what spotify suggested to make this situation right but it does not work. I am also paying for premium and not getting that either, I've previously asked for help but I've had no help or...
  • Daniel
  • Community Legend
  • 533 Views
  • 5 replies
  • 0 likes
  • 533 Views
  • 5 replies
  • 0 likes

no longer premiumuser since update

I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?

  • Newbie
  • I'm no longer a premiumuser since the latest spotify update although I pay for the premiumservice! I logged me out and im several times but it didn't worked! Anyone can help?
  • MattSuda
  • Spotify Star
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Need more idea for Android Wear app.

Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...

  • Newbie
  • Hi everyone,    We have developed Android Wear app, which supports playing/starting Spotify playlists.  We would love to have everyone's opinion on what other features to ...
  • Marco
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • Android
    android wear
    watch
    wear
  • 606 Views
  • 1 replies
  • 0 likes

Wrong song appearing in playlist on cell phone

I have a problem. I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell phone keeps adding is one that's available on Spotify and n...

  • Casual Listener
  • I have a problem.   I've added a song from my local files to a playlist so I can listen to it from my phone. The song gets added, but it's the wrong version of the song and the version my cell...
  • Daniel
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

new to spotify and I'm not happy

I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue. I have had premium for a few months and have built some playlists. for the most part, it's been great. what I've noticed though, is that when I remove a son...

  • Visitor
  • I am somehwat new to spotify (Canada) and see that a few years later, this is still an issue.  I have had premium for a few months and have built some playlists.  for the most part, it's be...
  • Taylor
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files to android anymore

Hi,I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?

  • Casual Listener
  • Hi, I can't sync my local files to my android phone on Spotify anymore. Before the update, there was that "Devices" thingy where you could sync songs, but not anymore. Any help?
  • Daniel
  • Community Legend
  • 4953 Views
  • 4 replies
  • 1 likes
  • 4953 Views
  • 4 replies
  • 1 likes

Spotify won't send media information when in background

When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the screen in my car when the Spotify app is in the backgrou...

  • Newbie
  • When I have my Sony Xperia Z2 connected to my car and play Spotify over the Bluetooth connection I noticed how Spotify won't send/update the media information (artist, album, title) seen on the scree...
  • Daniel
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps crashing on cyanogenmod 11.

I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?

  • Newbie
  • I've downloaded the newest verion of spotify and every time I open it and try to log in it crashes and the phone reboots. Any help?
  • marcobaudo
  • Casual Listener
  • 4879 Views
  • 8 replies
  • 0 likes
  • 4879 Views
  • 8 replies
  • 0 likes

Facebook activity

I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.

  • Newbie
  • I activated the Facebook in My configutation andar now I can'y deactivated. The application send flashing like if restart the Facebook connection.
  • Daniel
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

[Bug] Android shows title for topmost Next Tracks item instead of current playing song from Queue

When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from the Queue.

  • Newbie
  • When the Android client has connected to Spotify on OS X via Connect, the song that is being displayed on the Android client is the topmost of the Next Tracks list rather than the current song from t...
  • Daniel
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! spotify logs out

So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out, and has kept doing so. The only time it doesnt log...

  • Regular
  • So recently I had to change my password cause I had forgotten it, before then I had no issues with my account, after I changed my password i went to log into the app and it immediately logged me out,...
  • Daniel
  • Community Legend
  • 1206 Views
  • 13 replies
  • 0 likes
  • Linux
  • 1206 Views
  • 13 replies
  • 0 likes

Songs under "Your Music" Offline Availability on Android phone

How does one sync Songs under "Your Music" to your Android phone. Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline. Thanks!

  • Casual Listener
  • How does one sync Songs under "Your Music" to your Android phone.  Unlike "Starred" and other playlists there is not a button to move to indicate you want it avialble offline.    Tha...
  • Daniel
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! shuffle won't shut off

I can't get shuffle to shut off on android note 3. Please help. Thank you!

  • Casual Listener
  • I can't get shuffle to shut off on android note 3. Please help. Thank you! 🙂
  • Daniel
  • Community Legend
  • 361 Views
  • 3 replies
  • 0 likes
  • 361 Views
  • 3 replies
  • 0 likes

Solved!! deleted cached data now can't login

I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my account details.

  • Casual Listener
  • I deleted the chached data to make room on my phone, but now no matter how many times I reinstall the all or change my password I cannot login to the app, even though I am logged in on the web for my...
  • DannyFL
  • Roadie
  • 1159 Views
  • 3 replies
  • 0 likes
  • 1159 Views
  • 3 replies
  • 0 likes

Spotify streaming 320 kbps on 0.5 Mbps

Will it work without problems on 320 kbps on Android? I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €. This speed is 5,90 € Unlimited, so maybe I should get this instead? I never use my phone fo...

0.5M
  • Visitor
  • Will it work without problems on 320 kbps on Android?     I mean, because my main operator 21 Mbps, it is 250 kbps at peak time, max, 2,1 Mbps. And price is 15 €.   This...
  • user-removed
  • Not applicable
  • 1460 Views
  • 5 replies
  • 0 likes
  • 1460 Views
  • 5 replies
  • 0 likes

Question about spotify app...

Good afternoon!I have a mobile phone with android 2.2 froyo!I can not install the latest version of spotify app.I have an old application that works on my phone, but I can not listen to music for free, as is advertised on spotify site!What can I do t...

  • Visitor
  • Good afternoon! I have a mobile phone with android 2.2 froyo! I can not install the latest version of spotify app. I have an old application that works on my phone, but I can not listen to music f...
  • Daniel
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes