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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217189 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217189 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

Playlists Not Saving Offline?

I have an LG G4 that I recently had to factory reset. Spotify worked fine before this. Now it will claim to download a playlist completely but it will not play it offline. The SD card has over 400 GB (Yes, four hundred) of space free. The card works ...

Newbie

I have an LG G4 that I recently had to factory reset. Spotify worked fine before this.    Now it will claim to download a playlist completely but it will not play it offline. The SD card ...

nsiak

Regular

1334 Views

3 replies

0 likes

Android
Offline Access
Playlists
  • 1334 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Radio not working

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station."Anyone know a way around this? Never had this problem before, and I e...

Casual Listener

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station." Anyone know a ...

jhstones2

Casual Listener

9738 Views

11 replies

3 likes

  • 9738 Views
  • 11 replies
  • 3 likes

Solved!! Radio for Classical and Jazz not working

I get a giant exclamation mark saying "Radio station error".Same on my wife's phone.Other radio stations seen okay

Regular

I get a giant exclamation mark saying "Radio station error". Same on my wife's phone. Other radio stations seen okay

marcusbabajews

Regular

1671 Views

4 replies

1 likes

classical music
Jazz
Radio Stations
  • 1671 Views
  • 4 replies
  • 1 likes

Android 4.4.2 Statusbar and invisible spotify buttons

Im using Android 4.4.2 Kitkat with Huawei 360Y, and when im trying to use miniplayer's controls (statusbar), this is all i see. Well, sure after few days i know what are those buttons, but it would be nice to have fix for this. And oh yes, i have nov...

Music Fan

Im using Android 4.4.2 Kitkat with Huawei 360Y, and when im trying to use miniplayer's controls (statusbar), this is all i see. Well, sure after few days i know what are those buttons, but it would b...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Locale music from my PC won't be downloaded to my phone.

Hi everybody,on my PC i have added some lokale mp3s to Spotify. After that i moved them into a playlist, then i connected my phone to the WLAN and started the Spotify App. After pressing the "download button" the download of the Spotify songs starts,...

Newbie

Hi everybody, on my PC i have added some lokale mp3s to Spotify. After that i moved them into a playlist, then i connected my phone to the WLAN and started the Spotify App. After pressing the "dow...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

all Spotify songs are locked

I woke up today wanting to listen to Drake, or A day to remember and I can't cause all the sings are locked.

Casual Listener

I woke up today wanting to listen to Drake, or A day to remember and I can't cause all the sings are locked.

Justinvb1996

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Lost username

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

Newbie

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

jean3601

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

99 cents for 3 month

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cents all three times but did not give me premium, and ...

Newbie

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cent...

jean3601

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

recently played list!

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

Newbie

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

jonasherdegen

Community Legend

478 Views

1 replies

0 likes

Recently Played
  • 478 Views
  • 1 replies
  • 0 likes

Casting to Chromecast doesn't work

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

Casual Listener

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

barrymossel

Casual Listener

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Spotify randomly crashes - android (Samsung G6)

Hey,So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I also tried deleting the local files which was a solut...

Regular

Hey, So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I ...

devinj93

Regular

1250 Views

7 replies

5 likes

  • 1250 Views
  • 7 replies
  • 5 likes

Spotify stops playing (offline)

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It's random but happens almost every time I use it. I'...

Newbie

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It'...

Insane_explorer

Newbie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Pagamento

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

Newbie

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

On demand playback not working

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify is updated to the latest version (v4.1.0.868, as of 11/14.) A...

Casual Listener

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify ...

johndoe12

Casual Listener

1327 Views

4 replies

0 likes

  • 1327 Views
  • 4 replies
  • 0 likes

Zenfone 2 update 2.20.40

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

Newbie

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Boa tarde!

Como faço pra salvar as músicas do spotify no cartão SD? Pois qndo salvo as músicas para ouvir offline, elas vão para a memória do aparelho celular e ele fica mt lento, tenho 16GB de cartão SD, mas não consigo mover os arquivos! Obg pela ajuda

Visitor

Como faço pra salvar as músicas do spotify no cartão SD? Pois qndo salvo as músicas para ouvir offline, elas vão para a memória do aparelho celular e ele fica mt lento, tenho 16GB de cartão SD, mas n...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

"Starred"-map?

I just noticed a difference between a friends mobile app and mine... I don't have a "Starred" map, and I can't find it anywhere.I have the newest version (my friend don't), but shouldn't the map be there as before? Everything else is still there..

Newbie

I just noticed a difference between a friends mobile app and mine... I don't have a "Starred" map, and I can't find it anywhere. I have the newest version (my friend don't), but shouldn't the map be...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Spotify stops running - Battery drain warning on LG G3

Hi, With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that application uses to much of the battery and the app suddenly stops work...

Newbie

Hi,   With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that a...

xpo349

Newbie

1485 Views

3 replies

0 likes

Android
Android 5.1.1
LG
  • 1485 Views
  • 3 replies
  • 0 likes

Bluetooth issue + crash issue (still) + shuffle issue = recent update is utterly dreadful

Samsung galaxy s6android 5.1.1 All of this since the last update and no new one anywhere to be found. Spotify still randomly crashes (stops as most seem to think but actually it's a crash and the app gets restored by the phone since the song that was...

Visitor

Samsung galaxy s6 android 5.1.1   All of this since the last update and no new one anywhere to be found.   Spotify still randomly crashes (stops as most seem to think but actually it's...

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
  • 0 likes