Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50754 Views
66 replies
25 likes

50754 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881456 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881456 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27269 Views
4 replies
0 likes

27269 Views
4 replies
0 likes

Can't find a song

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased in England but I'm now living in Australia, and my...

Tomhawkins
Newbie
I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased...
2015-10-16 5:24:51 AM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Having issues with playlists

Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, android, or whatever is out there anymore. It has been going on for a ...

tkazzy79
Casual Listener
Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, andr...
2015-10-15 8:36:33 PM
2015-10-15 12:04:52 AM
tkazzy79
Casual Listener
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

mitnavnerbo
Regular
Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...
2015-10-15 3:51:58 PM
2015-10-15 8:03:46 PM
jonasherdegen
Community Legend
383 Views
6 replies
0 likes

383 Views
6 replies
0 likes

Local files equalizer (Android)

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5).I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Spotify online music.Please help.

mrtonyamayaq
Newbie
The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5). I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Sp...
2015-10-15 6:36:22 PM
2015-10-15 7:13:07 PM
jean3601
Community Legend
916 Views
1 replies
0 likes

916 Views
1 replies
0 likes

Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

larix2810
Newbie
Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english,...
2015-10-15 3:58:03 PM
2015-10-15 6:48:47 PM
driveflanger
Community Legend
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Wrong version of the song being played

I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify plays the wrong version of the song I want to hear? I'll give ...

Progboy
Roadie
I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify pl...
2015-10-15 5:29:27 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Maddisunderland
Newbie
I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?
2015-10-15 12:27:22 PM
2015-10-15 4:02:07 PM
Chris_Cornell
Gig Goer
179 Views
1 replies
0 likes

179 Views
1 replies
0 likes

lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

brettjr88
Newbie
Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?
2015-10-15 3:05:03 PM
2015-10-15 3:50:09 PM
Chris_Cornell
Gig Goer
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

mrliam20
Newbie
The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...
2015-10-15 2:10:20 PM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

Latest update 14/10-2015

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't find Spotify helpdesk anywhere so I turn to this for...

FLIEZ86
Casual Listener
After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't f...
2015-10-14 9:41:12 PM
2015-10-15 12:31:35 PM
FLIEZ86
Casual Listener
425 Views
2 replies
1 likes
latest update
silent
songs don't play

425 Views
2 replies
1 likes

Playing music pauses often

.

gyongyosimate1
Casual Listener
.
2015-10-15 11:35:01 AM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Solved!! Spotify freezing/crashing at start-up ???????

Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spotify, as normal, and it opened a black screen with the menu s...

gazmickling
Casual Listener
Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spot...
2015-05-19 11:07:49 AM
2015-10-15 11:13:53 AM
Banshee24
Newbie
7900 Views
10 replies
0 likes

7900 Views
10 replies
0 likes

Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Jimz
Newbie
Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...
2015-10-15 10:51:46 AM
162 Views
0 replies
0 likes

162 Views
0 replies
0 likes

Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

bbb-e
Casual Listener
App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...
2015-10-15 1:35:53 AM
2015-10-15 10:27:42 AM
user-removed
Not applicable
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Galaxy Note 4 Syncing Issues

Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it, it unsyncs when I leave the house and then I have to sync it all...

Nealius22
Newbie
Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it...
2015-03-12 10:34:50 PM
2015-10-14 11:52:56 PM
billeady
Regular
1132 Views
2 replies
0 likes
Galaxy
Galaxy Note 4
Issues
syncing
unsyncing

1132 Views
2 replies
0 likes

Chromecast not visible when on wifi, but can connect via PIN

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas?Cheers

Xrchaosx
Newbie
Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas? Cheers
2015-10-02 4:30:24 PM
2015-10-14 11:45:14 PM
Swanny
Community Legend
4311 Views
8 replies
0 likes

4311 Views
8 replies
0 likes

How to keep spotify as online device

Hello, I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile.It always dissapear from the list once inactive for a short period of ...

vfacko
Casual Listener
Hello, I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile. It alway...
2015-10-13 3:19:39 PM
2015-10-14 11:28:16 PM
user-removed
Not applicable
454 Views
3 replies
0 likes

454 Views
3 replies
0 likes

Unplayable tracks!!!

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing normally but there is no sound

jumpen96
Newbie
Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing ...
2015-10-14 10:10:02 PM
424 Views
0 replies
1 likes
Spotify
unplayable tracks

424 Views
0 replies
1 likes

Moto X Pure only has a 3x1 widget

Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?

HunterSWolf
Casual Listener
Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?
2015-09-30 8:24:54 PM
2015-10-14 8:58:35 PM
HunterSWolf
Casual Listener
874 Views
6 replies
0 likes

874 Views
6 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts