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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7055 Views

0 replies

7 likes

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Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

Roadie

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

NJMike

Roadie

1478 Views

5 replies

0 likes

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Headphone/bluetooth controls not working with screen off

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off. I can do this fine with other music apps. I've tried clearing thre cache and re-installing Spotify. I'm using a Samsun...

Newbie

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off.  I can do this fine with other music apps.  I've tried cl...

622 Views

0 replies

3 likes

  • 622 Views
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App uses a LOT of space on internal storage

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete the cache, all my offline songs gone too, the app ha...

Regular

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete t...

u-64_2ydzxg38

Newbie

68907 Views

81 replies

29 likes

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  • 81 replies
  • 29 likes

automatisch von premium auf free

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Newbie

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Nico

Community Legend

273 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Samsung issues

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird. 1. If I do not have it already running, when I try to load the app, it restarts my phone (annoying)2. When playing either straight playlists, or on random, about 20 s...

Newbie

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird.    1.  If I do not have it already running, when I try to load the app, it restarts my phone (anno...

Nico

Community Legend

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

Crash on playlist searching... Help please

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

Newbie

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

user-removed

Not applicable

353 Views

1 replies

0 likes

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  • 1 replies
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music download

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

Newbie

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

296 Views

0 replies

1 likes

  • 296 Views
  • 0 replies
  • 1 likes

Following no one

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

Regular

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

354 Views

0 replies

0 likes

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spotify discontinued support to upload and streaming of local files with newst version

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music. Here is the email I got from support:"Hello, Thanks for getting b...

Visitor

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music.   Here ...

user-removed

Not applicable

942 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Terms & Conditions

Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charged so how can accept the new terms & conditions?

Newbie

Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charg...

chevkat

Newbie

782 Views

3 replies

0 likes

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Logging in issues

Hi Spotify Community, Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login. The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600. I have cleared caches, unistalled & reinstalled, changed passwords and now pu...

Newbie

Hi Spotify Community,   Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login.   The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600.   ...

365 Views

0 replies

0 likes

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Changing country killed my Spotify settings

Hello, I'm Italian and work in the Netherlands.I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands).I used to have my Spotify Premium since like 2 years working always correctly.I was regis...

Casual Listener

Hello, I'm Italian and work in the Netherlands. I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands). I used to have my Spotify Premium ...

dacasanovat

Newbie

1297 Views

4 replies

0 likes

country
Premium
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storing music on sdcard

Hi i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itself. with limited memory on the tablet itself this makes it...

Newbie

Hi  i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itse...

343 Views

0 replies

0 likes

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Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

760 Views

3 replies

0 likes

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  • 3 replies
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Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

484 Views

0 replies

0 likes

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Unable to login through facebook.

Hi all,I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and Spotify and cleared the data for both through the app s...

Newbie

Hi all, I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and ...

369 Views

0 replies

0 likes

  • 369 Views
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Cannot sync my local files to my mobile

I cannot download any local files on my phone, can someone please help? I restarted everthing twice, and I also tried to log out and in, but none of these things worked...

Newbie

I cannot download any local files on my phone, can someone please help? I restarted everthing twice, and I also tried to log out and in, but none of these things worked...

Minonos

Casual Listener

407 Views

1 replies

0 likes

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Android Wear support status

Hi, there is a lot of confusion on Internet about how spotify supports android wear. I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but only pops up controls when running on the phone. Therefore:* No smar...

Casual Listener

Hi,  there is a lot of confusion on Internet about how spotify supports android wear.   I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but o...

user-removed

Not applicable

640 Views

3 replies

0 likes

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Possible to easily remove song while listening on an android mobile?

Hi Is it possible to remove a song from a playlist while listening to it? Cant see that it is.The only possibillity is to view the playlist as a list and there search for that patricular song and remove.That is however very annoying while you have to...

Regular

Hi Is it possible to remove a song from a playlist while listening to it? Cant see that it is. The only possibillity is to view the playlist as a list and there search for that patricular ...

Jason

Spotify Legend

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Random songs aren't available offline on Android and have to be re-downloaded

Hy there, i'm premium user and use the Spotify-App for android (version 3.4.0.762 on a Samsung Galaxy S3 LTE with Cyanogenmod, Android 4.4.4). Now i've got the following problem for a while:Sometimes, (from my point of view) random songs from random ...

Casual Listener

Hy there,   i'm premium user and use the Spotify-App for android (version 3.4.0.762 on a Samsung Galaxy S3 LTE with Cyanogenmod, Android 4.4.4).   Now i've got the following problem for...

Jason

Spotify Legend

710 Views

4 replies

0 likes

  • 710 Views
  • 4 replies
  • 0 likes