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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115068 Views

27 replies

4 likes

  • 115068 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231389 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231389 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590817 Views

79 replies

3 likes

  • 590817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485383 Views

580 replies

42 likes

Account
Free
  • 485383 Views
  • 580 replies
  • 42 likes

All these problems saving offline music to an SD card could be avoided...

If Spotify would just implement the option to point it's offline music to the SD card. There are hundreds of posts with complicated directions on getting this feature to work. Sometimes they work, sometimes they don't. In all instances you have to re...

Music Fan

If Spotify would just implement the option to point it's offline music to the SD card.    There are hundreds of posts with complicated directions on getting this feature to work. Sometime...

518 Views

0 replies

2 likes

  • 518 Views
  • 0 replies
  • 2 likes

Music Pauses While Screen Lock is Active (bug)

I'm using a Moto G with Android 5.1 and while the phone is locked (Black screen, immediate lock with power button) the music plays as expected. But when I press the power to reactivate the screen, the music pauses. And it stays paused until I complet...

Newbie

I'm using a Moto G with Android 5.1 and while the phone is locked (Black screen, immediate lock with power button) the music plays as expected. But when I press the power to ...

641 Views

0 replies

0 likes

lock
lockscreen
pause
  • 641 Views
  • 0 replies
  • 0 likes

Solved!! Can't using Spotify with mobile date

Good morning!If I use Spotify over mobile data i get the message that I'm offline and hadn't any internet connection. It doesn't matter if I had LTE, HSDPA or Edge.Sometimes I can hear a half of a song and than it shows "You are Offline.."I use the n...

Casual Listener

Good morning! If I use Spotify over mobile data i get the message that I'm offline and hadn't any internet connection. It doesn't matter if I had LTE, HSDPA or Edge. Sometimes I can hear a half o...

Jon_UK

Roadie

1302 Views

6 replies

0 likes

  • 1302 Views
  • 6 replies
  • 0 likes

Starred Playlist broken / wrong sorting?

Hi, the Starred playlist on my Xperia Z3 is kind of broken. Now the oldest songs are listed first and the newer ones last. Before it was the other way around. Can I change that? Thanks.

Regular

Hi,   the Starred playlist on my Xperia Z3 is kind of broken. Now the oldest songs are listed first and the newer ones last. Before it was the other way around. Can I change that?   Tha...

b1g1m0t

Newbie

658 Views

2 replies

1 likes

  • 658 Views
  • 2 replies
  • 1 likes

Playlists Not Saving Offline?

I have an LG G4 that I recently had to factory reset. Spotify worked fine before this. Now it will claim to download a playlist completely but it will not play it offline. The SD card has over 400 GB (Yes, four hundred) of space free. The card works ...

Newbie

I have an LG G4 that I recently had to factory reset. Spotify worked fine before this.    Now it will claim to download a playlist completely but it will not play it offline. The SD card ...

nsiak

Regular

1362 Views

3 replies

0 likes

Android
Offline Access
Playlists
  • 1362 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Radio not working

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station."Anyone know a way around this? Never had this problem before, and I e...

Casual Listener

Noticed this problem today. When I try to start a playlist radio from any of my playlists, an error appears "Sorry. This radio station can't be started. Please try another station." Anyone know a ...

jhstones2

Casual Listener

9807 Views

11 replies

3 likes

  • 9807 Views
  • 11 replies
  • 3 likes

Solved!! Radio for Classical and Jazz not working

I get a giant exclamation mark saying "Radio station error".Same on my wife's phone.Other radio stations seen okay

Regular

I get a giant exclamation mark saying "Radio station error". Same on my wife's phone. Other radio stations seen okay

marcusbabajews

Regular

1708 Views

4 replies

1 likes

classical music
Jazz
Radio Stations
  • 1708 Views
  • 4 replies
  • 1 likes

Android 4.4.2 Statusbar and invisible spotify buttons

Im using Android 4.4.2 Kitkat with Huawei 360Y, and when im trying to use miniplayer's controls (statusbar), this is all i see. Well, sure after few days i know what are those buttons, but it would be nice to have fix for this. And oh yes, i have nov...

Music Fan

Im using Android 4.4.2 Kitkat with Huawei 360Y, and when im trying to use miniplayer's controls (statusbar), this is all i see. Well, sure after few days i know what are those buttons, but it would b...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Locale music from my PC won't be downloaded to my phone.

Hi everybody,on my PC i have added some lokale mp3s to Spotify. After that i moved them into a playlist, then i connected my phone to the WLAN and started the Spotify App. After pressing the "download button" the download of the Spotify songs starts,...

Newbie

Hi everybody, on my PC i have added some lokale mp3s to Spotify. After that i moved them into a playlist, then i connected my phone to the WLAN and started the Spotify App. After pressing the "dow...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

all Spotify songs are locked

I woke up today wanting to listen to Drake, or A day to remember and I can't cause all the sings are locked.

Casual Listener

I woke up today wanting to listen to Drake, or A day to remember and I can't cause all the sings are locked.

Justinvb1996

Casual Listener

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Lost username

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

Newbie

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

jean3601

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

99 cents for 3 month

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cents all three times but did not give me premium, and ...

Newbie

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cent...

jean3601

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

recently played list!

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

Newbie

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

jonasherdegen

Community Legend

491 Views

1 replies

0 likes

Recently Played
  • 491 Views
  • 1 replies
  • 0 likes

Casting to Chromecast doesn't work

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

Casual Listener

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

barrymossel

Casual Listener

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Spotify randomly crashes - android (Samsung G6)

Hey,So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I also tried deleting the local files which was a solut...

Regular

Hey, So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I ...

devinj93

Regular

1262 Views

7 replies

5 likes

  • 1262 Views
  • 7 replies
  • 5 likes

Spotify stops playing (offline)

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It's random but happens almost every time I use it. I'...

Newbie

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It'...

Insane_explorer

Newbie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Pagamento

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

Newbie

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

On demand playback not working

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify is updated to the latest version (v4.1.0.868, as of 11/14.) A...

Casual Listener

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify ...

johndoe12

Casual Listener

1340 Views

4 replies

0 likes

  • 1340 Views
  • 4 replies
  • 0 likes

Zenfone 2 update 2.20.40

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

Newbie

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes