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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217191 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217191 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571205 Views

79 replies

3 likes

  • 571205 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

Update version not working at all on Android!

Hi, Updatet my Spotify Premiun on laptop and Android phone like requested about a week ago.Works out fine on laptop but different story with the phone.When I use my offline playlists Spotify automatically shuts down after maybe 3 to 6 songs and I hav...

Newbie

Hi,   Updatet my Spotify Premiun on laptop and Android phone like requested about a week ago. Works out fine on laptop but different story with the phone. When I use my offline playlists Spo...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Spotify doesn't pause/stop on incoming calls, Google Voice Search ,...(Ver: 4.1.0.868 / And. 5.1.1)

Device: Samsung Galaxy S6 Edge+ (LMY47X-G928FXXU1AOH3)Operating System Version: Android 5.1.1 (Kernel 3.10.61)Spotify Version: 4.1.0.868 DescriptionSpotify doesn't pause/stop on incoming calls, Google Voice Search or when other media are playing.When...

Casual Listener

Device: Samsung Galaxy S6 Edge+ (LMY47X-G928FXXU1AOH3) Operating System Version: Android 5.1.1 (Kernel 3.10.61) Spotify Version: 4.1.0.868   Description Spotify doesn't pause/stop on incom...

Sven

Regular

7450 Views

6 replies

3 likes

  • 7450 Views
  • 6 replies
  • 3 likes

Android app crashes frequently

Hi, since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashes. There is no hint about the crash and no possibility to re...

Casual Listener

Hi,   since a few days my android app (LG G4; premium account user) crashes frequently. It doesn't matter whether I'm online or offline. The app works for maybe 10 to 15 minutes till it crashe...

kettnic96

Casual Listener

1561 Views

7 replies

1 likes

  • 1561 Views
  • 7 replies
  • 1 likes

What did you do to this app?!

I bought Premium a couple weeks ago because I liked everything about it. I use it on my phone 95% of the time and now it's almost completely useless.The app crashes CONSTANTLY.The app continues to play music after I've exited my car. How fantastic th...

Music Fan

I bought Premium a couple weeks ago because I liked everything about it. I use it on my phone 95% of the time and now it's almost completely useless. The app crashes CONSTANTLY. The app continu...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Genre specific suggestions?

Hi. I'm on android free app, made a playlist of 20+ songs in death metal, yet the app is suggesting me to listen to bieber and cyrus. Seriously? What the hell?

Visitor

Hi. I'm on android free app, made a playlist of 20+ songs in death metal, yet the app is suggesting me to listen to bieber and cyrus. Seriously? What the hell?

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Automatically close

I am using Samsung Galaxy S5. Spotify app is close automatically. What's problem?

Newbie

I am using Samsung Galaxy S5. Spotify app is close automatically. What's problem?

646 Views

0 replies

4 likes

  • 646 Views
  • 0 replies
  • 4 likes

Samsung Galaxy Note 4 bluetooth connection problem when there is an incoming call

I have samsung galaxy Note 4 with latest update of Android 5.1.1.I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting the music sound when there is an coming call on my mob...

Newbie

I have samsung galaxy Note 4 with latest update of Android 5.1.1. I use Spotify with bluetooth connection on my Bolero media set in my car.After the latest update of Spotify it started not cutting t...

rebilith

Newbie

1158 Views

1 replies

2 likes

  • 1158 Views
  • 1 replies
  • 2 likes

Subscription

I cancelled my subscription last month, and for some reason it charged me again, over drawing an old bank account and now I have to pay a fee. I'm not paying for this and I want it fixed but there's no other way to contact Spotify people. What do I d...

Casual Listener

I cancelled my subscription last month, and for some reason it charged me again, over drawing an old bank account and now I have to pay a fee. I'm not paying for this and I want it fixed but there's ...

Dallybar21

Casual Listener

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

All Playlists stuck on repeat

All of playlists are stuck on repeat... I had premium version, bt my card expired and I didn't realize it before my subscription was cancelled. Now I can only listen to one song on repeat I can skip them, but it doesn't change automatically. How can ...

Newbie

All of playlists are stuck on repeat... I had premium version, bt my card expired and I didn't realize it before my subscription was cancelled. Now I can only listen to one song on repeat I can skip ...

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
  • 0 likes

Would Spotify be able to play on a 2G data plan?

Quick question guys. Right now I have an unlimited everything plan, and as such I have unlimited 4G LTE data. I stream a lot of music throughout the day through Spotify, but there's a good chance I'll have to change my plan to something that isn't un...

Newbie

Quick question guys. Right now I have an unlimited everything plan, and as such I have unlimited 4G LTE data. I stream a lot of music throughout the day through Spotify, but there's a good chance I'l...

TheSeeker

Gig Goer

10519 Views

1 replies

0 likes

  • 10519 Views
  • 1 replies
  • 0 likes

Spotify not working on samsung s5 for months

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Newbie

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Puckelito

Regular

795 Views

2 replies

0 likes

Crash
Samsung S5
  • 795 Views
  • 2 replies
  • 0 likes

The phone version of Spotify for Kindle?

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version? I checked the reviews off the app, and i saw one ...

Casual Listener

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version...

sierrasaurus

Newbie

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

logging on to android phone

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unable to login. Either username or password is incorrec...

Casual Listener

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unabl...

Nico

Community Legend

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

All Filled Up Error message whe ntrying to download new album on mobile

Hi,My mobile: HTC One This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All Filled Up. Epic collection, friend, There's no more room in You...

Newbie

Hi, My mobile: HTC One   This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All F...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

How to pay through Google play store

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

Casual Listener

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

1242 Views

0 replies

1 likes

Premium payment
  • 1242 Views
  • 0 replies
  • 1 likes

Shuttle Play does nothing when I press it

Hi there This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be able to stream random songs on a free account? Downloaded Sp...

Newbie

Hi there   This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be ...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Podcasts????

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

Newbie

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

jean3601

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Uninstalling

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

Newbie

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

jean3601

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

spotify?

I see all these questions AND answers from users. where's spotify?

Newbie

I see all these questions AND answers from users. where's spotify?

OviiiOne

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Android phone not showing up under Devices on spotify PC despite being connected to the same wifi

Hi! I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network. I'm able to control the music on my PC from my phone through Spotify connect(?), so something must be righ...

Regular

Hi!   I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network.    I'm able to control the music o...

DanielGD5

Regular

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes