Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202296 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547051 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454897 Views
571 replies
38 likes
So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.
So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.
Newbie
577 Views
1 replies
0 likes
I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn't but the music keeps playing and everything and i...
I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn...
317 Views
0 replies
0 likes
Going in circles trying to log in to droid - There is a problem logging in???? The very definiftion of insanity = doing the same thing expecting different results.... What is the fix for this?
Going in circles trying to log in to droid - There is a problem logging in???? The very definiftion of insanity = doing the same thing expecting different results.... What is ...
250 Views
0 replies
0 likes
I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.
I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.
Community Legend
342 Views
1 replies
0 likes
Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA????
Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA...
Regular
497 Views
1 replies
0 likes
So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify.I can get the EQ to work by switching to my mediaplayer, play local stored music on my phone, then return to spotify>menu>equ...
So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify. I can get the EQ to work by switching to my mediaplayer, play local stor...
1079 Views
0 replies
0 likes
I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee. Google Play Music works fine with the Jeep. Everytime I try to play music in Spotify via Bluetooth, the song ...
I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee. Google Play Music works fine with the Jeep. Ev...
Casual Listener
598 Views
1 replies
1 likes
Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have this issue?
Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have ...
354 Views
0 replies
0 likes
Spotify seems to have stopped respecting android OS signals about when it should stop playing. It no longer pauses when you unplug your headphones, start playing music in another app, etc. This all used to work just fine, and all other apps on my pho...
Spotify seems to have stopped respecting android OS signals about when it should stop playing. It no longer pauses when you unplug your headphones, start playing music in another app, etc. &nbs...
476 Views
0 replies
0 likes
Hi,I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have to keep them wait until I pause it manually.Is there a sett...
Hi, I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have t...
Gig Goer
4224 Views
2 replies
0 likes
Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working'What can i do??
Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working' What can i do??
Regular
1136 Views
5 replies
0 likes
Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This change of default behavior is very annoying. Can we c...
Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This ch...
Casual Listener
1709 Views
2 replies
0 likes
Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android.Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt wird.Ich habe als letzte Instanz sogar schon mein Tabl...
Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android. Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt w...
458 Views
0 replies
0 likes
If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?
If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?
373 Views
0 replies
1 likes
Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that letter as the first letter in their username. Allo...
Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that...
312 Views
0 replies
0 likes
Hellu, When I listen to music, The music stopp from nowhere. Why is that?
Hellu, When I listen to music, The music stopp from nowhere. Why is that?
396 Views
0 replies
0 likes
I am new to these forums, so please excuse me if I am posting in tbe the wrong place. My Spotify is randomly closing. When I do click the X to close it keeps playing and I have to manually shut it down in the settings of my phone. The app keeps playi...
I am new to these forums, so please excuse me if I am posting in tbe the wrong place. My Spotify is randomly closing. When I do click the X to close it keeps playing and I have t...
Community Legend
531 Views
1 replies
0 likes
My spotify application irradically stops playing music whether I am playing offline music, listening to radio stations, or even just streaming music. I have already tried logging out and back in again, reinstalling the app and trying a different netw...
My spotify application irradically stops playing music whether I am playing offline music, listening to radio stations, or even just streaming music. I have already tried logging out and back in agai...
Casual Listener
589 Views
1 replies
1 likes
Descarge la promosion de spotify de 3 meses por 9 pero no me llega mi comprobante de pago y ya lo retiraron de mi cuenta 2 veces ayudenmeeeee que piedo hacer
Descarge la promosion de spotify de 3 meses por 9 pero no me llega mi comprobante de pago y ya lo retiraron de mi cuenta 2 veces ayudenmeeeee que piedo hacer
Community Legend
615 Views
1 replies
0 likes
I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2.I always stream my Spotify music (premium account) with my wifi at home which is very stable. After more than one year with no problems since a few weeks Spotify is f...
I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2. I always stream my Spotify music (premium account) with my wifi at home which is very stable. After more...
Newbie
1594 Views
2 replies
0 likes
