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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118636 Views

27 replies

4 likes

  • 118636 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239210 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239210 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600081 Views

79 replies

3 likes

  • 600081 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

Egregious negligence on behalf Spotify. Can't save to SD card.

There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal customer for years but this is complete bull. Please h...

Casual Listener

There is absolutely no way to save to SD card on my Zenfone 2. Your solutions are so roundabout and nonsensical that they're pushing me towards dropping my premium subscription. I've been a loyal cus...

nicolaconte310

Casual Listener

728 Views

2 replies

0 likes

Lack of customer service
  • 728 Views
  • 2 replies
  • 0 likes

Songs skip

What's the point in having spotify if songs skip just like CD'S?

Casual Listener

What's the point in having spotify if songs skip just like CD'S?

avamacbeth182

Casual Listener

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Premium, Spotify doesn't use SD card for storage

Hello, In one of the last updates, Spotify stopped using my external SD card (I specifically bought 64GB for Spotify).I followed the instructions (uninstalled app, restarted phone, installed app). But still the playlists are sync'ed to internal stora...

Newbie

Hello,   In one of the last updates, Spotify stopped using my external SD card (I specifically bought 64GB for Spotify). I followed the instructions (uninstalled app, restarted phone, install...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

MOTO G THIRD-GENERATION

I am considering upgrading to Spotify Premium, but I do not think it is feasible due to memory constraints on my Motorola Moto G (Third Generation). It has 8 GB of internal memory and 32 GB of SD memory. I am aware that in order to use Spotify in 'of...

Newbie

I am considering upgrading to Spotify Premium, but I do not think it is feasible due to memory constraints on my Motorola Moto G (Third Generation). It has 8 GB of internal memory and 32 GB of SD mem...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Spotify crashing upon opening

After updating my phone Spotify crashes after the login screen. It will get to the "running" screen and then close by itself rather than crashing. Was wondering if anyone could help

Newbie

After updating my phone Spotify crashes after the login screen. It will get to the "running" screen and then close by itself rather than crashing. Was wondering if anyone could help

Nico

Community Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

ChromeCast not Appearing in App

Hey, so my Chromecast (first gen) just updated as did my Spotify app on my Moto G (third gen) running Lollipop. From what I can see I should have the ability now to cast what's playing in Spotify but nothing is appearing in the device list within the...

Visitor

Hey, so my Chromecast (first gen) just updated as did my Spotify app on my Moto G (third gen) running Lollipop. From what I can see I should have the ability now to cast what's playing in Spotify but...

user-removed

Not applicable

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Cant Download Local Files in my Playlist. Andriod (Prem) (Waiting to download)

So pretty much I add local files to my spotify on my computer, and it just says waiting to download and it just wont even download any songs in those playlists. I just downloaded all my music over after I uninstalled the app and reinstalled it. So, I...

Visitor

So pretty much I add local files to my spotify on my computer, and it just says waiting to download and it just wont even download any songs in those playlists. I just downloaded all my music over af...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Can't login on androids but others ok?

Hi all, I can login fine on the webplayer. BUT the same login isn't working on:- the mac app- android app on Huawei phone- abdroid app on Samsung galaxyFor information, about 2 weeks ago, I could login on everything, havent changed anything. I live i...

Casual Listener

Hi all,   I can login fine on the webplayer. BUT the same login isn't working on: - the mac app - android app on Huawei phone - abdroid app on Samsung galaxy For information, about 2 wee...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Will there be an option to disable Spotify Connect?

I can't stand Spotify connect, I'll be listening to my music, then it connects to my pc, then I have to switch back to my phone. Then randomly it'll do it again. Its an annoying feature that needs to be changed, I bought the service, I still pay for ...

Newbie

I can't stand Spotify connect, I'll be listening to my music, then it connects to my pc, then I have to switch back to my phone. Then randomly it'll do it again. Its an annoying feature that needs to...

driveflanger

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Spotify account

I just want to know if i can please recive a refund because i signed up for premium but i cancled right away because it cost too much and it turns out i can not afford it right now

Newbie

I just want to know if i can please recive a refund because i signed up for premium but i cancled right away because it cost too much and it turns out i can not afford it right now

Taylor

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

New Shuffle Play Algorithm for Xmas

Dear Santa, I know what i want for Xmas.I have 170 or so songs downloaded into a playlist on my Android phone. Same songs play all the time.Santa, what would be REALLY REALLY good is that on shuffle play, it will play songs randomly, but not repeat a...

Casual Listener

Dear Santa, I know what i want for Xmas. I have 170 or so songs downloaded into a playlist on my Android phone. Same songs play all the time. Santa, what would be REALLY REALLY good is that on ...

735 Views

0 replies

0 likes

Android Shuffle
  • 735 Views
  • 0 replies
  • 0 likes

How ordenate the list in alphabetical order

https://support.spotify.com/es/learn-more/guides/#!/article/sorting-and-filtering/?in=searchIt doesn't work

Visitor

https://support.spotify.com/es/learn-more/guides/#!/article/sorting-and-filtering/?in=search It doesn't work 

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Playback is not resumed after a call ends

Since last updates I noticed that if I am listening to Spotify when someone calls me the playback stops as it should but after the call ends the playback is not resumed. Thisis soo annoying please fix the basic functionality.

Roadie

Since last updates I noticed that if I am listening to Spotify when someone calls me the playback stops as it should but after the call ends the playback is not resumed. Thisis soo annoying please fi...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

bought a new phone and can't log back in

I bought a new android phone and have Spotify premium and couldn't log in on my new phone TRY to change password several times but wasn't able to the change password screen in my email kept expiringWhat do I do ?

Newbie

I bought a new android phone and have Spotify premium and couldn't log in on my new phone TRY to change password several times but wasn't able to the change password screen in my email kept expiring ...

smichaelice

Newbie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify connect with Philips sw750m

When using either of my android devices (one tablet, one phone) and spotify connect to the Philips SW750M (bargain £40 via amazon btw), the app freezes and won't let me do anything. no touch functions work at all. I either have to wait until android ...

Casual Listener

When using either of my android devices (one tablet, one phone) and spotify connect to the Philips SW750M  (bargain £40 via amazon btw), the app freezes and won't let me do anything. no touch fu...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify premium trial

I was wondering how to get the 7 day free trial, but all that is popping up is the 30 day trial and I have to actually put in my info but that's not what I want. I want to see if I would actually want to pay for it so that's why I need to know how to...

Newbie

I was wondering how to get the 7 day free trial, but all that is popping up is the 30 day trial and I have to actually put in my info but that's not what I want. I want to see if I would actually wan...

Nico

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Tablet free mode doesnt select songs

Greetings, I own a Samsung Galaxy Tab Pro 8.4 (which has an 8.4" screen). My problem is that since the latest two upgrades I can't seem to select songs on my tablet and it only let's me play on shuffle mode. Is there any way to fix this?

Newbie

Greetings,  I own a Samsung Galaxy Tab Pro 8.4 (which has an 8.4" screen). My problem is that since the latest two upgrades I can't seem to select songs on my tablet and it only let's me play on...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Screen blanks while listening

Is there a way to stop the screen from going dark while driving? I would like the screen to stay on if I am charging phone and driving. Thank you!

Visitor

Is there a way to stop the screen from going dark while driving? I would like the screen to stay on if I am charging phone and driving. Thank you!

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

stops playing on premium

Samsung galaxy s5Upgraded to premium in the hope the issue of randomly stopping after 15mins would resolve but this hasn't been the case.Very disappointed. Please help.

Casual Listener

Samsung galaxy s5 Upgraded to premium in the hope the issue of randomly stopping after 15mins would resolve but this hasn't been the case. Very disappointed. Please help.

Nico

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes