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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201732 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201732 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546038 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453905 Views

571 replies

38 likes

Account
Free
  • 453905 Views
  • 571 replies
  • 38 likes

sporify does not work anymore after Android update

I just updated the Android OS to ver. 5.0 and now spotify does not work anymore.It tries to start but after some second of nothing it crash.Does anyone had the same problem?How did you solve it?

Newbie

I just updated the Android OS to ver. 5.0 and now spotify does not work anymore. It tries to start but after some second of nothing it crash. Does anyone had the same problem? How did you solve it?

Nico

Community Legend

673 Views

1 replies

0 likes

Android update crashes
  • 673 Views
  • 1 replies
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Stuttering playback through bluetooth speaker.

Spotify plays fine through the internal speaker and through my lg bluetooth headphones. However when I try to play through a bluetooth speaker I get constantly stuttering music that is not at all pleasant.How can I fix this?

Newbie

Spotify plays fine through the internal speaker and through my lg bluetooth headphones. However when I try to play through a bluetooth speaker I get constantly stuttering music that is not at all ple...

549 Views

0 replies

1 likes

  • 549 Views
  • 0 replies
  • 1 likes

android auto not muting/pausing

Hello all,Is anyone else experiencing a problem using spotify on androidauto and playing messages? I'm using a pioneer 4100nex with Moto X Pure. Anytime I have spotify playing and I play a hangouts message or text the spotify doesn't pause or reduce ...

Newbie

Hello all, Is anyone else experiencing a problem using spotify on androidauto and playing messages? I'm using a pioneer 4100nex with Moto X Pure. Anytime I have spotify playing and I play a hangouts...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
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Long titles hard to read on mobile phones

On albums with classical music, the titles are often quite long and this becomes a problem on my mobile phone. For example, the titles of Bach's Christmas Oratorio all look like this on my Android: "Christmas Oratorio, BMW 248: Part X, X, Rezi... / A...

Casual Listener

On albums with classical music, the titles are often quite long and this becomes a problem on my mobile phone. For example, the titles of Bach's Christmas Oratorio all look like this on my Android: ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Connect facebook account

I am unable to connect my Facebook account in the Spotify Android App. I get a message saying that this account is already connected.In spotify web player I can connect and non application.What can be, how to solve?

Casual Listener

I am unable to connect my Facebook account in the Spotify Android App. I get a message saying that this account is already connected. In spotify web player I can connect and non application. What c...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
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I have to go online to continue playing offline playlist

Both on my previous phone (Samsung S3) and my current one (Sony Xperia Z3+) I have to bring the Spotify application to online mode before it remembers where to continue playing my offline playlist. This in spite of Spotify not having been online sinc...

Newbie

Both on my previous phone (Samsung S3) and my current one (Sony Xperia Z3+) I have to bring the Spotify application to online mode before it remembers where to continue playing my offline playlist. T...

388 Views

0 replies

0 likes

  • 388 Views
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Se realizo el pago pero mi cuenta no sirve

Quisiera saber cual es el problema y como puedo solucionarlo!! Hasta el día de antier lunes 16 de noviembre todo estaba a la perfección, pero el día de ayer me llego un correo de spotify que decía: como no pudimos tomar tu pago, hemos puesto tu suscr...

Newbie

Quisiera saber cual es el problema y como puedo solucionarlo!! Hasta el día de antier lunes 16 de noviembre todo estaba a la perfección, pero el día de ayer me llego un correo de spotify que decía: c...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Songs cut out in the middle and stop playing

When I have anything from my songs playing it stops playing in the middle and when I pull the app up the album art from 2-3 songs ago is displayed. When I minimize app and pull it back up the correct one is shown. The song that was playing is now bac...

Casual Listener

When I have anything from my songs playing it stops playing in the middle and when I pull the app up the album art from 2-3 songs ago is displayed. When I minimize app and pull it back up the correct...

Who_r_u_ppl

Casual Listener

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Problemas na Assinatura Premiun

olá, fiz backup no meu celular e agora nao consigo entrar mais na minha conta, porém eu tinha assinatura premium e todos os emails que tento entrar da como invalido inclusive o do facebook. Alguem sabe me dizer se a minha assinatura foi cancelada aut...

Newbie

olá, fiz backup no meu celular e agora nao consigo entrar mais na minha conta, porém eu tinha assinatura premium e todos os emails que tento entrar da como invalido inclusive o do facebook. Alguem sa...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Not closing after pressing the close button

I own a Samsung Note 5 device and i am a premium user.My problem is that when i open the bar with the notifications (while spotify running) and press the close button at spotify notification bar widget,it disappears fron the bar but the music continu...

Newbie

I own a Samsung Note 5 device and i am a premium user.My problem is that when i open the bar with the notifications (while spotify running) and press the close button at spotify notification bar widg...

Brandanweeks

Casual Listener

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
  • 0 likes

canciones sin reproducir

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

Newbie

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

help

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phone, any one know how this is done? thanks in advance

Newbie

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phon...

user-removed

Not applicable

582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

"Connecting to Spotify" keeps displaying on Dolphin Browser

Hi, On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried deleting cache and history but no improvement. It does not matter if I u...

Music Fan

Hi,   On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried de...

799 Views

0 replies

0 likes

  • 799 Views
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Solved!! Offline Sync Fail! Download Error

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track limit. When I try to add a song for offline mode it ...

Casual Listener

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track l...

xadiq

Newbie

2213 Views

2 replies

0 likes

  • 2213 Views
  • 2 replies
  • 0 likes

Spotify deletes offline music reguarly

Hey guys, Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. So ive set up my music to download via wifi so i can play it ...

Newbie

Hey guys,   Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. ...

enneking1996

Newbie

651 Views

1 replies

0 likes

Deleting
Premium
  • 651 Views
  • 1 replies
  • 0 likes

Cheomecasting skipping skips

Hi Sorry for the confusing title. I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge. 1. Select a song to play in the android app - music plays from phone2. Select the chro...

Newbie

Hi   Sorry for the confusing title.   I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge.   1. Selec...

552 Views

0 replies

0 likes

skip back
  • 552 Views
  • 0 replies
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Spotify stops playing music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

Casual Listener

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...

WarAngelos

Newbie

1206 Views

1 replies

1 likes

  • 1206 Views
  • 1 replies
  • 1 likes

How to add complete albums to playlists

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old version. Instead I have to use the desktop software to use this opt...

Newbie

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old v...

cvillefc

Newbie

3240 Views

4 replies

0 likes

  • 3240 Views
  • 4 replies
  • 0 likes

HTC M8 wont let me shuffle for free

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, acknowledging that I pressed it but doesn't do anything.

Newbie

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, ackno...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Songs not playing offline Samsung Galaxy S5

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or all of my songs will not play. Also, the album art...

Newbie

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes