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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194516 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194516 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535714 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439297 Views

565 replies

37 likes

Account
Free
  • 439297 Views
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  • 37 likes

Spotify app is using an unusually large amount of battery

Hi All !I'm getting warnings in my samsung galaxy S6, Android version 5.1.1 that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the app to stop running. See attached screenshot. Any suggestions oth...

Newbie

Hi All ! I'm getting warnings in my samsung galaxy S6, Android version 5.1.1  that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the a...

642 Views

0 replies

0 likes

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Playing out of speakers after removing headphones

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull them out or take them out for some reason spotify no ...

Casual Listener

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull th...

zahni

Music Fan

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Music stopping after a few minutes. "Battery Saving"

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track.Might be the 1st track or the 10th, no obvious pattern. A couple of times I have seen a message saying that Spotify is using excessive b...

Roadie

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track. Might be the 1st track or the 10th, no obvious pattern.   A couple of times ...

500 Views

0 replies

0 likes

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Solved!! Show complete albums only [ANDROID]

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this.The albums I saved are mixed with the albums with just one song saved. I know I could just save complete albums and put sing...

Casual Listener

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this. The albums I saved are mixed with the albums with just one song saved. ...

jonasherdegen

Community Legend

5075 Views

3 replies

2 likes

  • 5075 Views
  • 3 replies
  • 2 likes

Cant connect after ending trial

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

Newbie

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

320 Views

0 replies

0 likes

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Problem using Android phone app and Windows desktop app together

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback. I can keep listening on my phone and controlling the playback from my phone, but I would lik...

Newbie

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback.  I can keep listening on my phone an...

328 Views

0 replies

0 likes

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Julio Rodríguez

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, el portátil y 2 tablets. En una de las tablts he des...

Newbie

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, e...

360 Views

0 replies

0 likes

Desparecen las playlists
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Need help

Hi. I am using spotify premium.And now i have a problem. Since 3 days ago.When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

Newbie

Hi. I am using spotify premium. And now i have a problem. Since 3 days ago. When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

jean3601

Community Legend

410 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge + After switching, Spotify frequently closes unexpectedly while using without prompting any error message. Is it a...

Casual Listener

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +   After switching, Spotify frequently closes unexpecte...

zahni

Music Fan

1144 Views

3 replies

0 likes

  • 1144 Views
  • 3 replies
  • 0 likes

Waiting to Download

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of spac...

Casual Listener

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know tha...

madmonkey23

Roadie

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
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Simple storage question can't find the answer

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the miscellaneous storage category(which no idea why it's ...

Casual Listener

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the mis...

jfischer7722

Casual Listener

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

New phone

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen, can anyone tell me what I am doing wrong?

Newbie

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen...

Ohwowheyitslj

Newbie

1257 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Androidgerät stürzt ab

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Newbie

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Nico

Community Legend

1371 Views

1 replies

0 likes

  • 1371 Views
  • 1 replies
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Artist view - all saved albums are visible

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being shown. Looked around on the forum, but couldn't find...

Visitor

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being s...

309 Views

0 replies

0 likes

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Die Musik stoppt bei Anrufen nicht mehr

Hallo,Ich habe folgendes Problem.Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr.Gestern hat's noch funktioniert.Neuinstallation schon probiert.Danke schonmal !

Newbie

Hallo, Ich habe folgendes Problem. Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr. Gestern hat's noch funktioniert. Neuinstallation schon probiert. Danke...

11182158113

Newbie

3773 Views

1 replies

4 likes

  • 3773 Views
  • 1 replies
  • 4 likes

Lock screen

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

Newbie

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

285 Views

0 replies

0 likes

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Spotify payment

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

Newbie

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

268 Views

0 replies

0 likes

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Spotify tries to connect to every Google ChromeCast signal

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal. Example: When I listen to spotify on the street/near houses my music stops playing (offline mode) when I look at my phone it says it has found a Chrome C...

Newbie

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal.   Example: When I listen to spotify on the street/near houses my music stops playing (offline m...

314 Views

0 replies

0 likes

  • 314 Views
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spotify continues to play

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music start back playing on the speaker of my phone, it us...

Newbie

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music s...

439 Views

0 replies

0 likes

  • 439 Views
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  • 0 likes

spotify is unresponsive

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is using songs that aren't downloaded. i think this is to ...

Newbie

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is usin...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes