My phone appears as two devices and offline won't work

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downloaded music cuts out when im not connected to the internet des...

• jackm0ss
• Casual Listener
• My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downlo...
• 2015-10-05 12:57:05 AM
• 2015-10-12 4:38:08 AM
• kbrooksc
• Community Legend
• 821 Views
• 5 replies
• 0 likes

Bluetooth controls

all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify on other phones...so it's not the headset. Have rein...

• patdriessen
• Music Fan
• all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify o...
• 2015-10-04 2:26:31 AM
• 2015-10-12 2:14:21 AM
• patdriessen
• Music Fan
• 461 Views
• 4 replies
• 0 likes

Not working

My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?

• annalev6
• Newbie
• My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?
• 2015-10-11 8:14:48 PM
• 2015-10-11 12:42:05 AM
• Fenbain
• Newbie
• 316 Views
• 2 replies
• 0 likes

Android app downloading EVERYTHING!

Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable. I thought this would be easy to fix so I went into the app and deselected the 'available offlin...

• Swandog83
• Newbie
• Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable.  I thought this would be easy to fix so...
• 2015-10-11 3:59:01 PM
• 2015-10-11 9:28:03 PM
• kbrooksc
• Community Legend
• 315 Views
• 1 replies
• 0 likes

Saved music gone

My spotify app keeps removing all my saved music?This is currently happening on a weekly basis. It has been going on for over a month!I have a galaxy alpha with the newest version of spotify. I'm also a premium user.I have reinstalled the app over a ...

• rowancorkill
• Casual Listener
• My spotify app keeps removing all my saved music? This is currently happening on a weekly basis. It has been going on for over a month! I have a galaxy alpha with the newest version of spotify. I...
• 2015-10-11 5:15:39 PM
• 2015-10-11 9:21:05 PM
• kbrooksc
• Community Legend
• 222 Views
• 1 replies
• 0 likes

Device limit problem in offline mode

Hello all I've got a problem with Offline Mode since few weeks. I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session.So OK click on "Connection" and he asks for turn off the Offline mode. So OK again...

• choubidou7667
• Regular
• Hello all 🙂   I've got a problem with Offline Mode since few weeks.   I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session. So OK cl...
• 2015-08-02 12:38:48 PM
• 2015-10-11 7:51:59 PM
• choubidou7667
• Regular
• 811 Views
• 7 replies
• 1 likes

Streams over USB tether but won't download playlist

I have an in-dash car player that runs Android. For internet I use usb tethering. When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' until I activate wifi data instead. Please help! Thanks

• quixtonic
• Regular
• I have an in-dash car player that runs Android. For internet I use usb tethering.   When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' un...
• 2014-06-25 9:19:11 AM
• 2015-10-11 7:49:08 PM
• ptec5000
• Casual Listener
• 1192 Views
• 5 replies
• 1 likes

Spotify wont load

Hello, I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it fails and returns to the android homescreen. If I do a full...

• user-removed
• Visitor
• Hello,   I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it...
• 2015-10-11 4:52:04 PM
• 326 Views
• 0 replies
• 0 likes

Need help with twitter

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

• user-removed
• Visitor
• I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.
• 2015-10-11 12:34:28 PM
• 217 Views
• 0 replies
• 0 likes

offline music is only offline for certain time

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again?They are on my playlist but not offline? (premium) (I also use spotify on my denon AVR)

• new_r82
• Gig Goer
• my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again? They are on my playlist but not offline?   (premium) &n...
• 2015-10-03 5:44:17 PM
• 2015-10-11 11:54:28 AM
• new_r82
• Gig Goer
• 316 Views
• 3 replies
• 0 likes

How to keep Spotify?

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing?I'm using a Samsung s6 edge on android 5.1.1The app I've been having issues with is Kingdom rush f...

• meshenka
• Newbie
• When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing? I'm using a Samsung s6 edge on android 5.1....
• 2015-10-11 7:11:00 AM
• 685 Views
• 0 replies
• 1 likes

Will making a new playlist redownloads songs?

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download the songs and just move some things around? Update:...

• ChuckleDuck
• Music Fan
• If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download ...
• 2015-10-11 5:04:23 AM
• 188 Views
• 0 replies
• 0 likes

Spotify crashes after login in

Hi, Brief description of the issue: Spotify crashes after login inSteps to reproduce the issue:First I did this: Open spotifyThen I did that: loginI also did this: crashWhat steps you’ve tried already: Reinstall app, erase data, reinstall android to ...

• daianalove
• Newbie
• Hi,    Brief description of the issue: Spotify crashes after login in Steps to reproduce the issue: First I did this: Open spotify Then I did that: login I also did this: crash Wha...
• 2015-10-11 1:33:40 AM
• 351 Views
• 0 replies
• 1 likes

30 Day Limit for Offline Review

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offline again?

• Tqd5002
• Newbie
• Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offl...
• 2015-10-10 5:23:27 PM
• 2015-10-10 9:25:11 PM
• Skellingtor
• Community Legend
• 454 Views
• 1 replies
• 0 likes
• 30 Day Offline Usage

Offline mode wont work. Can i get my money back please?

• allyb2814
• Newbie
• 2015-10-10 8:39:08 PM
• 260 Views
• 0 replies
• 0 likes

Keeps crashing after last update on Samsung S5..

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

• pmcc777
• Casual Listener
• Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..
• 2015-10-07 8:18:32 AM
• 2015-10-10 7:42:33 PM
• Tibbity1
• Casual Listener
• 1047 Views
• 9 replies
• 2 likes

Can Spotify start with album screen automatically?

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Can this be done?

• patwadimot
• Newbie
• I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Ca...
• 2015-10-10 4:20:47 PM
• 153 Views
• 0 replies
• 0 likes

new password

Having trouble in logging inI know i got premium subcrition cannot play my selection. And lots of advertising.

• rami12
• Newbie
• Having trouble in logging in I know i got premium subcrition cannot play my selection. And lots of advertising.
• 2015-10-10 3:01:38 PM
• 159 Views
• 0 replies
• 0 likes