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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397293 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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Running feature doesn't show up when signed in as particular user

Spotify Running does not show up when I sign in to Spotify. If I sign in as another user, on the same device, the feature is available. If I then sign back out and sign in again as my normal user, it is again missing. This has been true on a Moto X d...

Newbie

Spotify Running does not show up when I sign in to Spotify. If I sign in as another user, on the same device, the feature is available. If I then sign back out and sign in again as my normal use...

383 Views

0 replies

0 likes

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Spotify randomly stops playing.

Nexus 5. Android 4.4 Here's exactly what happens:- a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from my desk for a few minutes and when I came back I heard nothing (left it...

Regular

Nexus 5. Android 4.4   Here's exactly what happens: - a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from m...

rainbow6244

Newbie

3947 Views

2 replies

5 likes

playback
randomly
stops
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  • 5 likes

All "My Songs" Deleted

Hi All Songs I saved under "My Songs", online and offline, have vanished from my Samsung Galaxy Alpha in the night from Nov 6th to 7th. They are still there if I login on my laptop. Anyone having the same problem or a solution? Cheers!

Newbie

Hi   All Songs I saved under "My Songs", online and offline, have vanished from my Samsung Galaxy Alpha in the night from Nov 6th to 7th. They are still there if I login on my laptop. Anyone h...

369 Views

0 replies

0 likes

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Using Spotify premium in a country that spotify is not available in?

Hello all, I'm making a month-long trip to Sri Lanka and was wondering whether I'd be able to access my downloaded songs while I'm there. The last time I went to Sri Lanka I was not able to play any of my songs (but I was on a free account then) and ...

Newbie

Hello all,   I'm making a month-long trip to Sri Lanka and was wondering whether I'd be able to access my downloaded songs while I'm there. The last time I went to Sri Lanka I was not able to ...

TucPass

Casual Listener

926 Views

1 replies

0 likes

country
Premium
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Frequent crashing

I've a problem with the app on my Samsung Galaxy Tab 4 with Android 5.0.2. Suddenly when I'm browsing for artists or songs within the app it will crash. And every time the crash it also crash my launcher (in my case it's Nova launcher). I think it's ...

Music Fan

I've a problem with the app on my Samsung Galaxy Tab 4 with Android 5.0.2. Suddenly when I'm browsing for artists or songs within the app it will crash. And every time the crash it also crash my laun...

TucPass

Casual Listener

560 Views

1 replies

0 likes

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  • 1 replies
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Spotify does not sync to external SD Card

Hi All, I have bought a new SD-card so I can store all my Spotify music on it. I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing directly and stores all data on my phone instead of the external SD-c...

Casual Listener

Hi All,   I have bought a new SD-card so I can store all my Spotify music on it.   I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing ...

avdmeij

Newbie

986 Views

3 replies

0 likes

external
SD-card
syn
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Solved!! Offline sync to SD CARD

Could SPOTIFY make it possible to offline sync music to SD CARD its so freaking frustrating that all the offline music takes all the memory on the phone! When will the offline sync to SD CARD feature be a possible. FIX IT FAST SPOTIFY!

Casual Listener

Could SPOTIFY make it possible to offline sync music to SD CARD its so freaking frustrating that all the offline music takes all the memory on the phone!    When will the offline sync t...

danielryrvik

Newbie

37749 Views

27 replies

23 likes

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Android offline content goes away on its own

In the past month, I have had my online content dissappear twice all by itself. I only have the the data offline on this one device so I had no music until I could get home at the end of the day to re-download all of the tracks. I am not using my mob...

Newbie

In the past month, I have had my online content dissappear twice all by itself.   I only have the the data offline on this one device so I had no music until I could get home at the end of the...

496 Views

0 replies

0 likes

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[Android] Playlist keeps switching back to the top.

When I play a song from my playlist and my phone goes in lock mode, it returns to the top of the playlist when I unlock my phone. It will even do this when I switch to another app and return to Spotify after that. This is very annoying when I'm in a ...

Casual Listener

When I play a song from my playlist and my phone goes in lock mode, it returns to the top of the playlist when I unlock my phone. It will even do this when I switch to another app and return to Spoti...

791 Views

0 replies

0 likes

Android App
Playlist problem
playlist problems
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Specific aong stops and skips to the next song on the playlist.

I have the song Roses by The Chainsmokers in one of my playlists. So, when I first played it the song skipped to the next song on the playlist automatically. So I thought maybe I just accidentally pressed the "next" button. So I played it again with ...

Newbie

I have the song Roses by The Chainsmokers in one of my playlists. So, when I first played it the song skipped to the next song on the playlist automatically. So I thought maybe I just accidentally pr...

414 Views

0 replies

0 likes

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Android failure

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

Visitor

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

kayladay425

Casual Listener

469 Views

3 replies

0 likes

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  • 3 replies
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Galaxy S6 edge. Clear view cover

Could Spotify deploy widget with the use of clear view cover for Samsung Galaxy S6 Edge with controls for music selection and sound equalizer. Thanks

Newbie

Could Spotify deploy widget with the use of clear view cover for Samsung Galaxy S6 Edge with controls for music selection and sound equalizer. Thanks

673 Views

0 replies

2 likes

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Solved!! Can't download app on my phone

Hey folks, I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using the free premium trial currently but no matter what I do I ...

Casual Listener

Hey folks,   I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using...

Gorazd

Casual Listener

2417 Views

4 replies

0 likes

Android
playstore
Spotify
won't download
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  • 4 replies
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You know what Spotify should add? PODCASTS!!!

I just think it would be really neat if Spotify did music AND podcasts.I wonder if they've ever considered the idea.

Newbie

I just think it would be really neat if Spotify did music AND podcasts. I wonder if they've ever considered the idea.

414 Views

0 replies

0 likes

Android
podcast
Podcasts
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Spotify Playlist Problem

As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i scroll over them the app lags terribly. Id rather not...

Newbie

As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i sc...

499 Views

0 replies

0 likes

problems
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Shuffling a huge playlist: Android client only plays from within first 100 songs

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect. However, on the Android client, when I shuffle this playlist i...

Music Fan

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect.   Ho...

506 Views

0 replies

2 likes

  • 506 Views
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  • 2 likes

How to opt out of location, contacts.. settings

It says in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It should have been pretty straightforward since there was a hug...

Newbie

It says  in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It shou...

505 Views

0 replies

1 likes

opt out
Privacy
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  • 1 likes

No se abre la app

Me la he descargado.. cargado... pero nadaIngreso mi clave y luego se queda y se cierra.Todo esto despues de la ultima actualizacion.Que hagooo????

Newbie

Me la he descargado.. cargado... pero nada Ingreso mi clave y luego se queda y se cierra. Todo esto despues de la ultima actualizacion. Que hagooo????

OviiiOne

Community Legend

428 Views

1 replies

0 likes

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can't follow artists

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some solutions for me? Thx

Newbie

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some...

cristianget

Newbie

739 Views

1 replies

0 likes

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Sound quality changes along with volume every few min.

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but possibly my phone. Any ideas on how to fix it.

Newbie

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but pos...

Jeanius87

Newbie

510 Views

2 replies

0 likes

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