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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Expec

Visitor

408180 Views

553 replies

37 likes

Account
Free
  • 408180 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8872 Views

0 replies

7 likes

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Solved!! Can't download app on my phone

Hey folks, I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using the free premium trial currently but no matter what I do I ...

Casual Listener

Hey folks,   I recently movd to the USA and I've been trying to get spotify to download on my android phone but with no luck so far. I have the windows app installed on my lapotop an I'm using...

Gorazd

Casual Listener

2484 Views

4 replies

0 likes

Android
playstore
Spotify
won't download
  • 2484 Views
  • 4 replies
  • 0 likes

You know what Spotify should add? PODCASTS!!!

I just think it would be really neat if Spotify did music AND podcasts.I wonder if they've ever considered the idea.

Newbie

I just think it would be really neat if Spotify did music AND podcasts. I wonder if they've ever considered the idea.

421 Views

0 replies

0 likes

Android
podcast
Podcasts
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Spotify Playlist Problem

As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i scroll over them the app lags terribly. Id rather not...

Newbie

As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i sc...

518 Views

0 replies

0 likes

problems
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Shuffling a huge playlist: Android client only plays from within first 100 songs

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect. However, on the Android client, when I shuffle this playlist i...

Music Fan

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect.   Ho...

515 Views

0 replies

2 likes

  • 515 Views
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How to opt out of location, contacts.. settings

It says in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It should have been pretty straightforward since there was a hug...

Newbie

It says  in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It shou...

520 Views

0 replies

1 likes

opt out
Privacy
  • 520 Views
  • 0 replies
  • 1 likes

No se abre la app

Me la he descargado.. cargado... pero nadaIngreso mi clave y luego se queda y se cierra.Todo esto despues de la ultima actualizacion.Que hagooo????

Newbie

Me la he descargado.. cargado... pero nada Ingreso mi clave y luego se queda y se cierra. Todo esto despues de la ultima actualizacion. Que hagooo????

OviiiOne

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
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can't follow artists

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some solutions for me? Thx

Newbie

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some...

cristianget

Newbie

742 Views

1 replies

0 likes

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  • 1 replies
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Sound quality changes along with volume every few min.

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but possibly my phone. Any ideas on how to fix it.

Newbie

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but pos...

Jeanius87

Newbie

517 Views

2 replies

0 likes

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Gapless playback on Android

Hi,I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

Newbie

Hi, I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

356 Views

0 replies

0 likes

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Solved!! Crash on Galaxy S5 (Lollipop 5.0)

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked.Every time I try to open the app after performing the sign in, it crashes, just like that ... Already formatted the phone a...

Casual Listener

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked. Every time I try to open the app after performing the sign in, it cras...

henriquekraemer

Casual Listener

1095 Views

2 replies

0 likes

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  • 2 replies
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App will no longer play local files from playlist.

Hi, So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist and they would play. Now they just sit in my playlist grey'...

Newbie

Hi,   So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist...

287 Views

0 replies

0 likes

  • 287 Views
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luisviales

Como puedo desactivar la Premium

Newbie

Como puedo desactivar la Premium

350 Views

0 replies

0 likes

  • 350 Views
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Trying to link my Facebook to my Android

I got this error before. I try to login with my facebook credentials today and am getting the invalid key hash. I forget how I fix this. Thanks

Regular

I got this error before.  I try to login with my facebook credentials today and am getting the invalid key hash.  I forget how I fix this.   Thanks

682 Views

0 replies

0 likes

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Solved!! Android offline quality

Noticed just now that spotify has removed the function for choosing offline sync quality on android.How does it work now, what quality are my songs synced on?As one of the people who use decent high fidelity gear its nice to know that songs are beein...

Casual Listener

Noticed just now that spotify has removed the function for choosing offline sync quality on android. How does it work now, what quality are my songs synced on? As one of the people who use decent h...

kaikan

Casual Listener

738 Views

2 replies

0 likes

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Choppy playback of downloaded music

So, I was helping a friend stain his patio the other day, and I was in a city that I don't have great reception in. No problem, I'll just listen to the music that's on my device, I thought... Turns out I was very wrong. The entire day, songs native t...

Roadie

So, I was helping a friend stain his patio the other day, and I was in a city that I don't have great reception in. No problem, I'll just listen to the music that's on my device, I thought... Turns...

danielmsanchez

Newbie

3333 Views

9 replies

2 likes

  • 3333 Views
  • 9 replies
  • 2 likes

Uninstalling Spotify, downloaded music and playlists.

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again.Anyway I want to try uninstalling, but will this remov...

Visitor

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again. ...

Reflux_

Community Legend

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
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App unresponsive, buggy, uses massive amount of mobile data even when data disabled

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes forever to load. For example, when I list all my artists,...

Regular

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes foreve...

341 Views

0 replies

0 likes

  • 341 Views
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Device connected to WiFi but Spotify not working

HiI have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything else works) Spotify's search function just won't work ...

Newbie

Hi I have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything...

512 Views

0 replies

0 likes

  • 512 Views
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Android Auto plays sound through phone speakers

Hey everyone, I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connect it to the car and I do see the in-car GUI for Spotify at m...

Newbie

Hey everyone,   I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connec...

847 Views

0 replies

2 likes

Android 5.1.1
android auto
xperia z3 compact
  • 847 Views
  • 0 replies
  • 2 likes