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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535240 Views

78 replies

3 likes

  • 535240 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Solved!! Last fm scroblbling not working

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the cross fade time. Version 0.6.0.20 - language Dutch

Regular

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the c...

willingspirit

Regular

4820 Views

25 replies

1 likes

  • 4820 Views
  • 25 replies
  • 1 likes

Running spotify on LG V10 (android 5.1.1)

Hi Spotify team. I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature. The version i am using is the latest one 4.0.0.800. However, the spotify does not support hifi dac feature. is not support When i activate the HIFI...

Casual Listener

Hi Spotify team.   I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature.  The version i am using is the latest one 4.0.0.800.  However, the spotify do...

galuponyc

Regular

1889 Views

1 replies

4 likes

  • 1889 Views
  • 1 replies
  • 4 likes

Albums keep undownloading

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happened with all the updates surely someone there must be ...

Newbie

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happ...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Får ikke bruke spotify..

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ikke for noe jeg ikke får bruke!

Newbie

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Unable to purchase Premium

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

Newbie

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

weirdtunguska

Newbie

805 Views

2 replies

0 likes

paypal
Premium
purchase
spotif
  • 805 Views
  • 2 replies
  • 0 likes

Devices not showing up for external play

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver and hangs on to my work computer. I can check the lis...

Casual Listener

Is anyone aware of a way of forcing a refresh on the "devices available" list. If I leave my house (Wi-Fi net 1) for the day and return after work(net 2) it refuses point blank to show my receiver an...

Coyoteboyuk

Casual Listener

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

App won't work when connected to wifi

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it closing and restarting by its self. It's very frust...

Visitor

Every time I am connected to wifi or 4g the app plays for a few seconds and closes. I've tried reinstalling and on off etc but the only way I can listen to music is when in airplane mode with out it ...

516 Views

0 replies

0 likes

close
Connection issues on app
Help me!
  • 516 Views
  • 0 replies
  • 0 likes

Beta for Moto X Pure Edition crushes for no reason and

I'm using a Moto X Pure Edition 2015, and have been using the beta Spotify for a while. In recent versions (now it's 4.1.0.860 Beta), the app always randomly crushes for no reason. Whenever I'm offline or online, the app just suddenly crushes and mus...

Casual Listener

I'm using a Moto X Pure Edition 2015, and have been using the beta Spotify for a while. In recent versions (now it's 4.1.0.860 Beta), the app always randomly crushes for no reason. Whenever I'm offli...

mcmickeyyue

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

involuntary shutdown

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

Visitor

I have Spotify on my note 5 and after a bit of continued listening, my app closes. It's a bit annoying especially if I'm in the middle of a great song and it shuts off. Please help me.

493 Views

0 replies

0 likes

Crash
shut down
  • 493 Views
  • 0 replies
  • 0 likes

Cant share...

I can't seem to share anything with other spotify users. My wife and I have a family account. I've followed her but when I try to share a playlist with her, the send button never activates. I'm typing in her username exactly as it appears on the scre...

Casual Listener

I can't seem to share anything with other spotify users. My wife and I have a family account. I've followed her but when I try to share a playlist with her, the send button never activates. I'm typin...

mybyproxy

Casual Listener

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

All my downloads disappeared

I have Spotify premium and had dozens of albums downloaded to my phone. I was in the middle of listening to one downloaded album on the subway -- possibly with an intermittent network connection -- when it stopped playing. When I looked at my phone, ...

Regular

I have Spotify premium and had dozens of albums downloaded to my phone. I was in the middle of listening to one downloaded album on the subway -- possibly with an intermittent network connection...

751 Views

0 replies

1 likes

  • 751 Views
  • 0 replies
  • 1 likes

Problem with the playback!?

I use Spotify Premium on my Sony Xperia E. Everytime when I play a song, the song starts and one second later, the song is loud and directly afterwards, its normal again and continues flawless. I don't know whether it's up to the bad performance of m...

Newbie

I use Spotify Premium on my Sony Xperia E. Everytime when I play a song, the song starts and one second later, the song is loud and directly afterwards, its normal again and continues flawless. I don...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Solved!! Playlists won't download to SD card for love nor money!

I've tried removing the app, deleting the cache folders manually, deleting it from within the app, I've tried creating space on both SD and internal memory. But no matter what, Spotify still wants to download to the phones memory? I have - 16gb inter...

Casual Listener

I've tried removing the app, deleting the cache folders manually, deleting it from within the app, I've tried creating space on both SD and internal memory. But no matter what, Spotify still wants to...

tryatt

Casual Listener

2336 Views

6 replies

0 likes

  • 2336 Views
  • 6 replies
  • 0 likes

Spotify deleting offline tracks

I was so upset Spoify have deleted most of my offline tracks. I just wonder why Spotify do this ? Consuquently, I have cancelled my Premium Membership after many years. I won't miss the constant nagging updates , the poor quality sound of the music a...

Music Fan

I was so upset Spoify have deleted most of  my offline tracks.  I just wonder why Spotify do this ? Consuquently, I have cancelled my  Premium Membership after many years. I won't miss...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Spotify parando de funcionar

Depois de 15 min ele para de funcionar sozinho

Newbie

Depois de 15 min ele para de funcionar sozinho

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Common Android Problem, Duplicate Android Devices as Offline Devices

Device Brand: SamsungDevice Model: Galaxy Note 4Device OS Version: 5.0.1Spotify App Version: 4.1.0.868 I've seen a bunch of posts with no resolution for this issue. Occasionally all of the playlists I mark as available offline get reset and turn gray...

Newbie

Device Brand: Samsung Device Model: Galaxy Note 4 Device OS Version: 5.0.1 Spotify App Version: 4.1.0.868   I've seen a bunch of posts with no resolution for this issue.   Occasional...

441 Views

0 replies

1 likes

  • 441 Views
  • 0 replies
  • 1 likes

cannot log on to spotify

After updating spotify on my Samsung Galaxy S6 i now cant log in, i get the error message that i am tryingto log into spotify from a different country. i have checked my account profile and it says my country is the UK which is correct, i then tried ...

Newbie

After updating spotify on my Samsung Galaxy S6 i now cant log in, i get the error message that i am tryingto log into spotify from a different country. i have checked my account profile and it says m...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Running option not available on version 4.1.0.868

I recently got the Nexus 6P. Just updated to version 4.1.0.868 and the running option is still not available. Is it the phone or the Marshmallow that is causing it?

Newbie

I recently got the Nexus 6P.  Just updated to version 4.1.0.868 and the running option is still not available.  Is it the phone or the Marshmallow that is causing it?      

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

all my music got undownloaded and now i cant download it again

so the other day i notced all my saved music that i had downloaded had suddenly become not available offline even though all the albums/playlists still had the available offline option turned on. i havent been able to fix this problem at all and all ...

Newbie

so the other day i notced all my saved music that i had downloaded had suddenly become not available offline even though all the albums/playlists still had the available offline option turned on. i h...

LancelotJ

Newbie

1249 Views

6 replies

2 likes

  • 1249 Views
  • 6 replies
  • 2 likes

REQUEST: Sort Playlist by Date Added

Please please developers add a sort function by recent to oldest and oldest to recent in the playlist of the Android App. Thanks

Casual Listener

Please please developers add a sort function by recent to oldest and oldest to recent in the playlist of the Android App. Thanks

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes