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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Problemas en Samsung s5

Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA????

Casual Listener

Y el problema ya lleva más de un mes y nadie se digna en contestar oficialmente nada!!! En serio tengo que instalar un apk de una página x poniendo en riesgo mis datos para poder usar una app de PAGA...

Geonerd

Regular

514 Views

1 replies

0 likes

Spotify Samsung s5 close crash
  • 514 Views
  • 1 replies
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Bluetooth headphones do not work properly with built in android Eq

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify.I can get the EQ to work by switching to my mediaplayer, play local stored music on my phone, then return to spotify>menu>equ...

Newbie

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify. I can get the EQ to work by switching to my mediaplayer, play local stor...

1109 Views

0 replies

0 likes

Bluetooth problems
Equalizer
Help
samsung galaxy s6 edge
Troubleshooting
  • 1109 Views
  • 0 replies
  • 0 likes

Bluetooth disconnects using Spotify on Galaxy Note 5

I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee. Google Play Music works fine with the Jeep. Everytime I try to play music in Spotify via Bluetooth, the song ...

Newbie

I recently got a new phone (Galaxy Note 5 from T-Mobile). The phone works fine with my BT headset, and connects with my Jeep Grand Cherokee.  Google Play Music works fine with the Jeep.  Ev...

elmer07

Casual Listener

621 Views

1 replies

1 likes

  • 621 Views
  • 1 replies
  • 1 likes

Login issues

Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have this issue?

Newbie

Just got a new phone. When i try to log into Spotify, it keeps saying I have already signed up with my email and won't let me sign in. Im clearly in the log in section not sign up. Anybody else have ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Spotify continues playing when it shouldn't

Spotify seems to have stopped respecting android OS signals about when it should stop playing. It no longer pauses when you unplug your headphones, start playing music in another app, etc. This all used to work just fine, and all other apps on my pho...

Newbie

Spotify seems to have stopped respecting android OS signals about when it should stop playing.  It no longer pauses when you unplug your headphones, start playing music in another app, etc. &nbs...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Spotify doesn't stops when I have an incoming call on Samsung Note 5

Hi,I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have to keep them wait until I pause it manually.Is there a sett...

Casual Listener

Hi, I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have t...

TheSeeker

Gig Goer

4258 Views

2 replies

0 likes

andriod
call
Music
note 5
Samsung
Spotify
stop
  • 4258 Views
  • 2 replies
  • 0 likes

Spotify stopped

Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working'What can i do??

Regular

Two days ago when trying to open the app the phone just send me to main screen. The appears a message 'spotify sttoped working' What can i do??

Montyrey

Regular

1201 Views

5 replies

0 likes

  • 1201 Views
  • 5 replies
  • 0 likes

Turning off Bluetooth speaker no longer pauses music

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This change of default behavior is very annoying. Can we c...

Casual Listener

Until the last update, when I turned off my Bluetooth speaker Spotify would automatically pause. Since the last update, the app starts playing the music through the phone rather than pausing. This ch...

awwherrroooo

Casual Listener

1746 Views

2 replies

0 likes

bluetooth
device
playback
Resume Playing
  • 1746 Views
  • 2 replies
  • 0 likes

Android 5.0.1 Probleme

Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android.Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt wird.Ich habe als letzte Instanz sogar schon mein Tabl...

Newbie

Seit dem vorletzten Update von Spotify habe ich nur Probleme unter Android. Das Programm startet nicht vernünftig und hängt sich im Betrieb dauernd auf, wenn das Tablet aus dem Ruhezustand genutzt w...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Music randomly stopping

If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?

Newbie

If my Samsung Galaxy S5 is locked and in my pocket, it randomly stops playing, it says it's still playing but no music is playing. How can I fix this problem?

398 Views

0 replies

1 likes

  • 398 Views
  • 0 replies
  • 1 likes

Share song function doesnt allow me to select from my followers or people i follow - only on mobile

Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that letter as the first letter in their username. Allo...

Newbie

Previously when sharing a song with one of my followers via the direct message option it would let me type in a letter and it would immediately bring up all followers or people i follow who have that...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Music Stops

Hellu, When I listen to music, The music stopp from nowhere. Why is that?

Newbie

Hellu, When I listen to music, The music stopp from nowhere. Why is that?

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Problems since the latest update

I am new to these forums, so please excuse me if I am posting in tbe the wrong place. My Spotify is randomly closing. When I do click the X to close it keeps playing and I have to manually shut it down in the settings of my phone. The app keeps playi...

Newbie

I am new to these forums, so please excuse me if I am posting in tbe the wrong place.    My Spotify  is randomly closing. When I do click the X to close it keeps playing and I have t...

Nico

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Spotify Problem

My spotify application irradically stops playing music whether I am playing offline music, listening to radio stations, or even just streaming music. I have already tried logging out and back in again, reinstalling the app and trying a different netw...

Newbie

My spotify application irradically stops playing music whether I am playing offline music, listening to radio stations, or even just streaming music. I have already tried logging out and back in agai...

SlowT1

Casual Listener

616 Views

1 replies

1 likes

Music stops irradically.
  • 616 Views
  • 1 replies
  • 1 likes

Ayudaaa urgeee

Descarge la promosion de spotify de 3 meses por 9 pero no me llega mi comprobante de pago y ya lo retiraron de mi cuenta 2 veces ayudenmeeeee que piedo hacer

Newbie

Descarge la promosion de spotify de 3 meses por 9 pero no me llega mi comprobante de pago y ya lo retiraron de mi cuenta 2 veces ayudenmeeeee que piedo hacer

driveflanger

Community Legend

645 Views

1 replies

0 likes

Ayudaaaa
  • 645 Views
  • 1 replies
  • 0 likes

Spotify app randomly stops playing

I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2.I always stream my Spotify music (premium account) with my wifi at home which is very stable. After more than one year with no problems since a few weeks Spotify is f...

Casual Listener

I'm running the latest Android app (4.0.0.800) on a LG L40 (GSM) with Android 4.4.2. I always stream my Spotify music (premium account) with my wifi at home which is very stable.   After more...

mconline

Newbie

1629 Views

2 replies

0 likes

Android 4.4.2
interrupted
random stop
stops playing
wifi
  • 1629 Views
  • 2 replies
  • 0 likes

Keeps stopping every few songs....Sometimes

So I have had spotify for roughly 3 months now and a few weeks ago I began running into the problem of it stopping every few songs. It stops and when I look at my phone it has a random song showing and when I hit the next button it changes cover art ...

Newbie

So I have had spotify for roughly 3 months now and a few weeks ago I began running into the problem of it stopping every few songs. It stops and when I look at my phone it has a random song show...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

sporify does not work anymore after Android update

I just updated the Android OS to ver. 5.0 and now spotify does not work anymore.It tries to start but after some second of nothing it crash.Does anyone had the same problem?How did you solve it?

Newbie

I just updated the Android OS to ver. 5.0 and now spotify does not work anymore. It tries to start but after some second of nothing it crash. Does anyone had the same problem? How did you solve it?

Nico

Community Legend

710 Views

1 replies

0 likes

Android update crashes
  • 710 Views
  • 1 replies
  • 0 likes

Stuttering playback through bluetooth speaker.

Spotify plays fine through the internal speaker and through my lg bluetooth headphones. However when I try to play through a bluetooth speaker I get constantly stuttering music that is not at all pleasant.How can I fix this?

Newbie

Spotify plays fine through the internal speaker and through my lg bluetooth headphones. However when I try to play through a bluetooth speaker I get constantly stuttering music that is not at all ple...

586 Views

0 replies

1 likes

  • 586 Views
  • 0 replies
  • 1 likes

android auto not muting/pausing

Hello all,Is anyone else experiencing a problem using spotify on androidauto and playing messages? I'm using a pioneer 4100nex with Moto X Pure. Anytime I have spotify playing and I play a hangouts message or text the spotify doesn't pause or reduce ...

Newbie

Hello all, Is anyone else experiencing a problem using spotify on androidauto and playing messages? I'm using a pioneer 4100nex with Moto X Pure. Anytime I have spotify playing and I play a hangouts...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes