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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119050 Views

27 replies

4 likes

  • 119050 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240160 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240160 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601219 Views

79 replies

3 likes

  • 601219 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493459 Views

581 replies

42 likes

Account
Free
  • 493459 Views
  • 581 replies
  • 42 likes

Lost username

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

Newbie

Hey I lost my username for my premium account and can't log in. Still getting charged. Help

jean3601

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

99 cents for 3 month

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cents all three times but did not give me premium, and ...

Newbie

I tried signing up for this twice on one account and another time on a different account. It said that i have already used this feature and cant get it, but it still charged me. It charged me 99 cent...

jean3601

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

recently played list!

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

Newbie

I have a huge recently played list which I find irritating, is there a way to hide all recently played as selecting each song and clicking hide is very tedious and time consuming?

jonasherdegen

Community Legend

499 Views

1 replies

0 likes

Recently Played
  • 499 Views
  • 1 replies
  • 0 likes

Casting to Chromecast doesn't work

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

Casual Listener

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

barrymossel

Casual Listener

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Spotify randomly crashes - android (Samsung G6)

Hey,So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I also tried deleting the local files which was a solut...

Regular

Hey, So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I ...

devinj93

Regular

1288 Views

7 replies

5 likes

  • 1288 Views
  • 7 replies
  • 5 likes

Spotify stops playing (offline)

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It's random but happens almost every time I use it. I'...

Newbie

I have a new s6 with the latest OS and always update my apps. I never had this problem on my s4 but sometimes my Spotify will just stop playing the song and set the progress bar to the beginning. It'...

Insane_explorer

Newbie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Pagamento

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

Newbie

minha conta era premium, demorei a pagar e fiquei free, só que o pagamento foi efetuado e continuo sem o premium, o que faço?

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

On demand playback not working

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify is updated to the latest version (v4.1.0.868, as of 11/14.) A...

Casual Listener

As of two days ago (11/12) on demand playback has stopped working on my Galaxy Note 12.2 tablet; it's stuck on shuffle play like it would on a phone. I'm running Android 4.4.2, and Spotify ...

johndoe12

Casual Listener

1361 Views

4 replies

0 likes

  • 1361 Views
  • 4 replies
  • 0 likes

Zenfone 2 update 2.20.40

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

Newbie

Spotify lockscreen not working after software update a week ago. Please fix. Thanks.

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Boa tarde!

Como faço pra salvar as músicas do spotify no cartão SD? Pois qndo salvo as músicas para ouvir offline, elas vão para a memória do aparelho celular e ele fica mt lento, tenho 16GB de cartão SD, mas não consigo mover os arquivos! Obg pela ajuda

Visitor

Como faço pra salvar as músicas do spotify no cartão SD? Pois qndo salvo as músicas para ouvir offline, elas vão para a memória do aparelho celular e ele fica mt lento, tenho 16GB de cartão SD, mas n...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

"Starred"-map?

I just noticed a difference between a friends mobile app and mine... I don't have a "Starred" map, and I can't find it anywhere.I have the newest version (my friend don't), but shouldn't the map be there as before? Everything else is still there..

Newbie

I just noticed a difference between a friends mobile app and mine... I don't have a "Starred" map, and I can't find it anywhere. I have the newest version (my friend don't), but shouldn't the map be...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Spotify stops running - Battery drain warning on LG G3

Hi, With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that application uses to much of the battery and the app suddenly stops work...

Newbie

Hi,   With the recent update the application received I happened to have this weird problem. While listening to music casually a warning message pops up on my LG G3 telling me that a...

xpo349

Newbie

1510 Views

3 replies

0 likes

Android
Android 5.1.1
LG
  • 1510 Views
  • 3 replies
  • 0 likes

Bluetooth issue + crash issue (still) + shuffle issue = recent update is utterly dreadful

Samsung galaxy s6android 5.1.1 All of this since the last update and no new one anywhere to be found. Spotify still randomly crashes (stops as most seem to think but actually it's a crash and the app gets restored by the phone since the song that was...

Visitor

Samsung galaxy s6 android 5.1.1   All of this since the last update and no new one anywhere to be found.   Spotify still randomly crashes (stops as most seem to think but actually it's...

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Solved!! Lyrics on Spotify Android

Is there a way to get Lyrics on the Spotify App? I used MusixMatch with Poweramp, but it doesn't seem to work with Spotify

Casual Listener

Is there a way to get Lyrics on the Spotify App? I used MusixMatch with Poweramp, but it doesn't seem to work with Spotify

Fleric

Newbie

202176 Views

22 replies

2 likes

  • 202176 Views
  • 22 replies
  • 2 likes

Please Help Andriod Samsung Galaxy 3G mini won't connect to 3G

Everytime I switch to my 3G service my spotify will go offline. I also can't log in when I'm on my 3G. Yet when I switch to wifi everything works just fine. None of the other posts that had similar problems have helped me.

Newbie

Everytime I switch to my 3G service my spotify will go offline. I also can't log in when I'm on my 3G. Yet when I switch to wifi everything works just fine. None of the other posts that had similar p...

jean3601

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Playlist stops playing after a couple of songs

LG G4 (LG-H815)Android Version: 5.1Spotify Version: 4.1.0.868PremiumHappens in offline mode Local files synced from your computer to your android device. -> Not sure but I doubt it?

Newbie

LG G4 (LG-H815) Android Version: 5.1 Spotify Version: 4.1.0.868 Premium Happens in offline mode  Local files synced from your computer to your android device. -> Not sure but I doubt it?

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Local files not showing album art

Hello, I'm unable to see the album cover for my local files on the Spotify Android app. However, on my PC, I'm able to see the album cover of those files. Anyone knows how to resolve this?I've attached an example.Thanks!

Regular

Hello,   I'm unable to see the album cover for my local files on the Spotify Android app. However, on my PC, I'm able to see the album cover of those files. Anyone knows how to resolve th...

odinyp

Regular

3001 Views

9 replies

0 likes

  • 3001 Views
  • 9 replies
  • 0 likes

Spotify removes offline files

I have two android devices, one is my phone and the other is another phone without a sim that I use for running. When I download on one it removes from the other. I only have two total devices authorized. Please help. I have tried clearing all device...

Newbie

I have two android devices, one is my phone and the other is another phone without a sim that I use for running. When I download on one it removes from the other. I only have two total devices author...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Downloaded songs don't show as downloaded

I have downloaded about 1,700 songs on my Galaxy s4. After much hardship, I finally got it to download to my SD card. However, sometimes the SD card likes to randomly unmount (because Galaxy is the bane of my existence when it comes to SD cards) and ...

Newbie

I have downloaded about 1,700 songs on my Galaxy s4. After much hardship, I finally got it to download to my SD card. However, sometimes the SD card likes to randomly unmount (because Galaxy is the b...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes