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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6869 Views

0 replies

7 likes

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Fix android app so its usable on Android TV

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire system and i have to unlug it from wall socket, im...

Regular

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire...

stewaal

Music Fan

1075 Views

3 replies

5 likes

main-Android
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Solved!! Trouble connecting to Facebook

Hello I am having trouble connecting to Facebook friends, it says I cannot connect to Facebook because my Facebook account is connected to another spotify account. When I first got spotify I registered and signed up using Facebook ( that spotify acco...

Casual Listener

Hello I am having trouble connecting to Facebook friends, it says I cannot connect to Facebook because my Facebook account is connected to another spotify account. When I first got spotify I register...

jean3601

Community Legend

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
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Solved!! Re-sync after changing offline quality?

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will all tracks be overwritten at the higher quality au...

Casual Listener

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will...

Martyjard

Casual Listener

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
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lost music

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long in. I also checked to see if I accidentally erased ...

Visitor

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long ...

366 Views

0 replies

0 likes

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Solved!! "Quit" or "Exit" button needed

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

Casual Listener

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

user-removed

Not applicable

5297 Views

5 replies

0 likes

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  • 5 replies
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In US - still can't download the app

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download.LG G3, lollipop here.Thanks.G

Newbie

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download. LG G3, lollipop here. Thanks. G

369 Views

0 replies

0 likes

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Advanced search in playlists

Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. I'm referring to these advanced search terms. I don'...

Newbie

Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. ...

JAFFY

Visitor

1599 Views

2 replies

8 likes

Improvement Suggestion
  • 1599 Views
  • 2 replies
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Spotify stops to play after few minutes

Hi All, I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to play. Few months ago everything worked fine with the online m...

Casual Listener

Hi All,   I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to p...

dean86

Casual Listener

678 Views

1 replies

0 likes

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Solved!! All Songs are gone

Heysince the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope.1000+ songs are gone i liked three new songs or better said i already liked them on my PC.And look i have them and can hear t...

Casual Listener

Hey since the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope. 1000+ songs are gone i liked three new songs or better said i already ...

LowDown

Casual Listener

558 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

help

Every time i try to login it keep saying. Incorrect username and password

Newbie

Every time i try to login it keep saying. Incorrect username and password

jean3601

Community Legend

392 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth stuttering when notification comes up.

Hello everyone, I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone. Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. When connected through an A2DP Bluetooth 3 device (Sena SMH-10), as soon as...

Music Fan

Hello everyone,   I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone.   Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. &nbsp...

715 Views

0 replies

0 likes

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downloads being deleted and downloaded music won't play

Hello, Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I tried to play my downloaded music Friday but it said an Int...

Newbie

Hello,   Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I...

Kirkshoe

Roadie

567 Views

1 replies

2 likes

  • 567 Views
  • 1 replies
  • 2 likes

Unable to purchase Premium

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

Newbie

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

weirdtunguska

Newbie

697 Views

2 replies

0 likes

paypal
Premium
purchase
spotif
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  • 2 replies
  • 0 likes

Will Not Save Playlists for Offline mode. Can not save to SD card.

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline. I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I check my SD Card And Everything Is Working There. Also Aft...

Casual Listener

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline.  I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I c...

342 Views

0 replies

0 likes

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Anmeldung

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

Newbie

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

MichaelW

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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How to save data to SD card rather than internal storage? Honor 6

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom". Got an SD card, relocated immediate storage of phone to SD card rather than Internal Storage...Spotify still seems to save all it's dat...

Music Fan

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom".   Got an SD card, relocated immediate storage of phone to SD card rather than...

SloeGin

Music Fan

1190 Views

2 replies

0 likes

Android
SD-card
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Running gone?

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Casual Listener

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Maskedameoba

Casual Listener

593 Views

2 replies

0 likes

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  • 2 replies
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android tablet

Some Songs Won't Play Help Its The Gray Ones 

Casual Listener

Some Songs Won't Play Help 😕 Its The Gray Ones 

323 Views

0 replies

0 likes

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. Can't access my account put wrong email

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Please help

Newbie

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Pleas...

jean3601

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes