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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107340 Views

26 replies

3 likes

  • 107340 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217228 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571286 Views

79 replies

3 likes

  • 571286 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470700 Views

577 replies

40 likes

Account
Free
  • 470700 Views
  • 577 replies
  • 40 likes

I have to go online to continue playing offline playlist

Both on my previous phone (Samsung S3) and my current one (Sony Xperia Z3+) I have to bring the Spotify application to online mode before it remembers where to continue playing my offline playlist. This in spite of Spotify not having been online sinc...

Newbie

Both on my previous phone (Samsung S3) and my current one (Sony Xperia Z3+) I have to bring the Spotify application to online mode before it remembers where to continue playing my offline playlist. T...

398 Views

0 replies

0 likes

  • 398 Views
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Se realizo el pago pero mi cuenta no sirve

Quisiera saber cual es el problema y como puedo solucionarlo!! Hasta el día de antier lunes 16 de noviembre todo estaba a la perfección, pero el día de ayer me llego un correo de spotify que decía: como no pudimos tomar tu pago, hemos puesto tu suscr...

Newbie

Quisiera saber cual es el problema y como puedo solucionarlo!! Hasta el día de antier lunes 16 de noviembre todo estaba a la perfección, pero el día de ayer me llego un correo de spotify que decía: c...

479 Views

0 replies

0 likes

  • 479 Views
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Songs cut out in the middle and stop playing

When I have anything from my songs playing it stops playing in the middle and when I pull the app up the album art from 2-3 songs ago is displayed. When I minimize app and pull it back up the correct one is shown. The song that was playing is now bac...

Casual Listener

When I have anything from my songs playing it stops playing in the middle and when I pull the app up the album art from 2-3 songs ago is displayed. When I minimize app and pull it back up the correct...

Who_r_u_ppl

Casual Listener

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Problemas na Assinatura Premiun

olá, fiz backup no meu celular e agora nao consigo entrar mais na minha conta, porém eu tinha assinatura premium e todos os emails que tento entrar da como invalido inclusive o do facebook. Alguem sabe me dizer se a minha assinatura foi cancelada aut...

Newbie

olá, fiz backup no meu celular e agora nao consigo entrar mais na minha conta, porém eu tinha assinatura premium e todos os emails que tento entrar da como invalido inclusive o do facebook. Alguem sa...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Not closing after pressing the close button

I own a Samsung Note 5 device and i am a premium user.My problem is that when i open the bar with the notifications (while spotify running) and press the close button at spotify notification bar widget,it disappears fron the bar but the music continu...

Newbie

I own a Samsung Note 5 device and i am a premium user.My problem is that when i open the bar with the notifications (while spotify running) and press the close button at spotify notification bar widg...

Brandanweeks

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

canciones sin reproducir

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

Newbie

Una serie de canciones de cancerbero no se escuchan y no se descargan tampoco que se puede hacer en este caso??

390 Views

0 replies

0 likes

  • 390 Views
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help

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phone, any one know how this is done? thanks in advance

Newbie

i have been using spotify on my andrroid phone, my phones memory is full, ive just bought a new laptop and i want to save all of my music from spotify on that, then delete all the tracks from my phon...

user-removed

Not applicable

614 Views

2 replies

0 likes

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  • 2 replies
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"Connecting to Spotify" keeps displaying on Dolphin Browser

Hi, On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried deleting cache and history but no improvement. It does not matter if I u...

Music Fan

Hi,   On my PC with Chrome the Web Player runs instantly but on my Android phone with Dolphin it keeps saying "Connecting to Spotify". Adobe Flash is installed and I've also tried de...

814 Views

0 replies

0 likes

  • 814 Views
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Solved!! Offline Sync Fail! Download Error

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track limit. When I try to add a song for offline mode it ...

Casual Listener

Hi, I've been using Spotify happily for a while on my android phone but now it refuses to download any more songs for offline play. It's downloaded a few tracks OK but no way reached the 3333 track l...

xadiq

Newbie

2265 Views

2 replies

0 likes

  • 2265 Views
  • 2 replies
  • 0 likes

Spotify deletes offline music reguarly

Hey guys, Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. So ive set up my music to download via wifi so i can play it ...

Newbie

Hey guys,   Been having this problem for several weeks now and its starting to do my head in. I think if it continues ill just end my premium account as there is no real point in keeping it. ...

enneking1996

Newbie

675 Views

1 replies

0 likes

Deleting
Premium
  • 675 Views
  • 1 replies
  • 0 likes

Cheomecasting skipping skips

Hi Sorry for the confusing title. I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge. 1. Select a song to play in the android app - music plays from phone2. Select the chro...

Newbie

Hi   Sorry for the confusing title.   I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge.   1. Selec...

568 Views

0 replies

0 likes

skip back
  • 568 Views
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Spotify stops playing music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

Casual Listener

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...

WarAngelos

Newbie

1236 Views

1 replies

1 likes

  • 1236 Views
  • 1 replies
  • 1 likes

How to add complete albums to playlists

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old version. Instead I have to use the desktop software to use this opt...

Newbie

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old v...

cvillefc

Newbie

3276 Views

4 replies

0 likes

  • 3276 Views
  • 4 replies
  • 0 likes

HTC M8 wont let me shuffle for free

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, acknowledging that I pressed it but doesn't do anything.

Newbie

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, ackno...

342 Views

0 replies

0 likes

  • 342 Views
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Songs not playing offline Samsung Galaxy S5

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or all of my songs will not play. Also, the album art...

Newbie

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
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Spotify app is using an unusually large amount of battery

Hi All !I'm getting warnings in my samsung galaxy S6, Android version 5.1.1 that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the app to stop running. See attached screenshot. Any suggestions oth...

Newbie

Hi All ! I'm getting warnings in my samsung galaxy S6, Android version 5.1.1  that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the a...

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
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Playing out of speakers after removing headphones

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull them out or take them out for some reason spotify no ...

Casual Listener

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull th...

zahni

Music Fan

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Music stopping after a few minutes. "Battery Saving"

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track.Might be the 1st track or the 10th, no obvious pattern. A couple of times I have seen a message saying that Spotify is using excessive b...

Roadie

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track. Might be the 1st track or the 10th, no obvious pattern.   A couple of times ...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Solved!! Show complete albums only [ANDROID]

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this.The albums I saved are mixed with the albums with just one song saved. I know I could just save complete albums and put sing...

Casual Listener

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this. The albums I saved are mixed with the albums with just one song saved. ...

jonasherdegen

Community Legend

5168 Views

3 replies

2 likes

  • 5168 Views
  • 3 replies
  • 2 likes

Cant connect after ending trial

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

Newbie

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes