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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387598 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Set default playlist

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case. It seems that the playlist that starts up is random. Is there a way to set a default playlist?

Casual Listener

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case.  It seems that the playlist that starts up is rand...

1211 Views

0 replies

5 likes

  • 1211 Views
  • 0 replies
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Spotify black screen at startup and exits

I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I guess I gotta go back to youtube listening :(.

Newbie

I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I gues...

Geonerd

Regular

838 Views

4 replies

0 likes

Crash
startup
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  • 4 replies
  • 0 likes

Call center for spotify

Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem and the forums are answered by equally disgruntled premium users. A...

Regular

Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem&n...

Lelele

Newbie

2902 Views

5 replies

2 likes

  • 2902 Views
  • 5 replies
  • 2 likes

Spotify Should Create New Connection On Transition to Wifi

Was just hit with 2GB data overage. Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the download started, but the route was already built route, through t...

Newbie

Was just hit with 2GB data overage.   Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the downlo...

327 Views

0 replies

0 likes

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error 110

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

392 Views

0 replies

0 likes

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Re: Playlist FAQ - Your Questions Answered

Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan muziek en heb een betaald abbo op spotify.

Newbie

Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan ...

kathymizuno

Casual Listener

995 Views

1 replies

0 likes

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  • 1 replies
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Disappearing and changing music

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a list of all the music you have saved in the version y...

Casual Listener

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a li...

344 Views

0 replies

0 likes

  • 344 Views
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No me sale ecualizador en android Kit-kat

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

Newbie

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

602 Views

0 replies

0 likes

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Samsung Galaxy Note 4 - Music Plays during phone call

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying.Is there a way to fix this?

Newbie

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying. Is there a way to fix this?

362 Views

0 replies

0 likes

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Radio doesnt work

Hi,My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever station I chose whenever I chose it. Ive tried to reinstal...

Newbie

Hi, My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever stati...

718 Views

0 replies

0 likes

Radio Stations
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can't receive calls

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my new phone. People were telling me that they couldn'...

Newbie

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my ...

473 Views

0 replies

0 likes

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Solved!! Strange offline storage problems

Hello, I've have just installed Spotify on my Xperia Z3 Compact that got an 64 GB external SD card. At first Spotify started to save all the offline music to my SD card but after Spotify was paused or crashed once it suddenly started downloading to t...

Visitor

Hello,   I've have just installed Spotify on my Xperia Z3 Compact that got an 64 GB external SD card. At first Spotify started to save all the offline music to my SD card but after Spotify...

user-removed

Not applicable

4207 Views

6 replies

0 likes

Android 4.4.4
Crash
offline music
  • 4207 Views
  • 6 replies
  • 0 likes

Continues to play music when making a call

Hey, It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still playing. This did not happen in previous version. v4.0.0.800 ...

Regular

Hey,   It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still p...

466 Views

0 replies

0 likes

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Spotify does not connect to WiFi

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

Newbie

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

schjano

Music Fan

552 Views

2 replies

0 likes

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  • 2 replies
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synchronize

Como se sincroniza spotify escritorio con la aplicacion movil?

Newbie

Como se sincroniza spotify escritorio con la aplicacion movil?

310 Views

0 replies

0 likes

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New phone

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

Casual Listener

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

price0430

Casual Listener

598 Views

4 replies

0 likes

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  • 4 replies
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Spotify App shuts down after some seconds - Huawei G620S

Hi! Since nearly 2 weeks i am not able to open my paid spotify app on my Huawei G620S (maybe after the last update to newest version). When i click on the spotify icon the display goes black for some seconds before it switch back to the app overview....

Newbie

Hi! Since nearly 2 weeks i am not able to open my paid spotify app on my Huawei G620S (maybe after the last update to newest version). When i click on the spotify icon the display goes black for some...

732 Views

0 replies

0 likes

app crashes
huawei
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Spotify randomly starts playing on Android 6

On my Nexus 5 (not 5x) with Android 6, Spotify starts playing randomly after I finish a phone call or when I don't get answer to my call when dialing someone. It's not every time, but for the last few days I had it 5 or 6 timesThe app wasn't playing ...

Newbie

On my Nexus 5 (not 5x)  with Android 6, Spotify starts playing randomly after I finish a phone call or when I don't get answer to my call when dialing someone. It's not every time, but for the l...

430 Views

0 replies

0 likes

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attivazione Premium con vodafone

Non riesco ad attivare l offerta Premium con gestore Vodafone alla fine della procedura mi dice che si è verificato un errore. Cosa fare?

Newbie

Non riesco ad attivare l offerta Premium con gestore Vodafone alla fine della procedura mi dice che si è verificato un errore. Cosa fare?

696 Views

0 replies

0 likes

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