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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107333 Views

26 replies

3 likes

  • 107333 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217220 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217220 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571268 Views

79 replies

3 likes

  • 571268 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

Problem using Android phone app and Windows desktop app together

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback. I can keep listening on my phone and controlling the playback from my phone, but I would lik...

Newbie

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback.  I can keep listening on my phone an...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
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Julio Rodríguez

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, el portátil y 2 tablets. En una de las tablts he des...

Newbie

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, e...

376 Views

0 replies

0 likes

Desparecen las playlists
  • 376 Views
  • 0 replies
  • 0 likes

Need help

Hi. I am using spotify premium.And now i have a problem. Since 3 days ago.When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

Newbie

Hi. I am using spotify premium. And now i have a problem. Since 3 days ago. When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

jean3601

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge + After switching, Spotify frequently closes unexpectedly while using without prompting any error message. Is it a...

Casual Listener

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +   After switching, Spotify frequently closes unexpecte...

zahni

Music Fan

1246 Views

3 replies

0 likes

  • 1246 Views
  • 3 replies
  • 0 likes

Waiting to Download

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of spac...

Casual Listener

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know tha...

madmonkey23

Roadie

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
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Simple storage question can't find the answer

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the miscellaneous storage category(which no idea why it's ...

Casual Listener

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the mis...

jfischer7722

Casual Listener

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

New phone

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen, can anyone tell me what I am doing wrong?

Newbie

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen...

Ohwowheyitslj

Newbie

1363 Views

7 replies

0 likes

  • 1363 Views
  • 7 replies
  • 0 likes

Androidgerät stürzt ab

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Newbie

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Nico

Community Legend

1388 Views

1 replies

0 likes

  • 1388 Views
  • 1 replies
  • 0 likes

Artist view - all saved albums are visible

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being shown. Looked around on the forum, but couldn't find...

Visitor

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being s...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Die Musik stoppt bei Anrufen nicht mehr

Hallo,Ich habe folgendes Problem.Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr.Gestern hat's noch funktioniert.Neuinstallation schon probiert.Danke schonmal !

Newbie

Hallo, Ich habe folgendes Problem. Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr. Gestern hat's noch funktioniert. Neuinstallation schon probiert. Danke...

11182158113

Newbie

3817 Views

1 replies

4 likes

  • 3817 Views
  • 1 replies
  • 4 likes

Lock screen

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

Newbie

I just recently upgraded my phone from the galaxy s5 to the note 5 on my s5 I was able to control my Playlist from my lock screen, and on my note 5 I can't. Is anyone else having this problem.

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
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Spotify payment

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

Newbie

I had disactivated Spotify but they stel take the money from my credit card. What I have to do?

293 Views

0 replies

0 likes

  • 293 Views
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Spotify tries to connect to every Google ChromeCast signal

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal. Example: When I listen to spotify on the street/near houses my music stops playing (offline mode) when I look at my phone it says it has found a Chrome C...

Newbie

Since the Google ChromeCast update, Spotify stops playing whenever it finds a ChromeCast signal.   Example: When I listen to spotify on the street/near houses my music stops playing (offline m...

345 Views

0 replies

0 likes

  • 345 Views
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spotify continues to play

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music start back playing on the speaker of my phone, it us...

Newbie

I connect spotify from my android phone (huawei P8 ) via bluetooth to my car, so that I can listen to my spotify music when I'm driving. But when I get out of the car, after a few seconds the music s...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

spotify is unresponsive

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is using songs that aren't downloaded. i think this is to ...

Newbie

so i have been on spotify premium for a year now and have just bought a new sd card which is claas 10 for my phone and now once i sync my playlist it starts to run increadibly slow even if it is usin...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Solved!! Last fm scroblbling not working

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the cross fade time. Version 0.6.0.20 - language Dutch

Regular

last. Fm scrobbling doesn't work, when I enter in the details and press back to save the settings, the user name and password section goes blank. It even goes blank when I change something like the c...

willingspirit

Regular

5267 Views

25 replies

1 likes

  • 5267 Views
  • 25 replies
  • 1 likes

Running spotify on LG V10 (android 5.1.1)

Hi Spotify team. I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature. The version i am using is the latest one 4.0.0.800. However, the spotify does not support hifi dac feature. is not support When i activate the HIFI...

Casual Listener

Hi Spotify team.   I am using the LG V10 (android 5.1.1) which has a ESS DAC to to provide hifi feature.  The version i am using is the latest one 4.0.0.800.  However, the spotify do...

galuponyc

Regular

1990 Views

1 replies

4 likes

  • 1990 Views
  • 1 replies
  • 4 likes

Albums keep undownloading

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happened with all the updates surely someone there must be ...

Newbie

Why is it when every time i go into spotify some of my albums are undownloaded & they automatically redownload keeps chewing up my data i am on a monthly limited data package this has always happ...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
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Får ikke bruke spotify..

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ikke for noe jeg ikke får bruke!

Newbie

Etter den siste oppdateringen får jeg ikke bruke spotify... Jeg kan logge meg inn, men den går ut av spotify før jeg får trykket på noe.. Hva skyldes dette å kan dere vennligst fiksr dette!? Betaler ...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Unable to purchase Premium

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

Newbie

Hey guys, i cant purchase Premium. It says "please activate JavaScript" but its alread activatet. Can you help me pls?

weirdtunguska

Newbie

844 Views

2 replies

0 likes

paypal
Premium
purchase
spotif
  • 844 Views
  • 2 replies
  • 0 likes