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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375734 Views

541 replies

34 likes

Account
Free
  • 375734 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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Solved!! Crashing on jelly been

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended to be premium

Casual Listener

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended...

Viniciusthedim

Casual Listener

992 Views

3 replies

0 likes

Crash Android
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Solved!! Save to SD Card

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline. Could you advise which app download from the app store as currently I am "working blind" - my phone is syn...

Visitor

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline.   Could you advise which app do...

Warmpopsucks

Newbie

86853 Views

58 replies

2 likes

  • 86853 Views
  • 58 replies
  • 2 likes

No favorites/starred in android player

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm. Plz help. /Johan

Newbie

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm.  Plz help.   /Johan

443 Views

0 replies

0 likes

  • 443 Views
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Can't download offline songs on my new Android

Hello! This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've already removed my old devices on spotify brazil website. I ...

Casual Listener

Hello!   This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've ...

Pete

Roadie

635 Views

6 replies

0 likes

  • 635 Views
  • 6 replies
  • 0 likes

Galaxy Grand Prime Spotify stops suddenly

The app stops playing the music without any sign of sense. What to do?

Visitor

The app stops playing the music without any sign of sense. What to do?

user-removed

Not applicable

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Prevent downloading of offline songs

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How can I prevent the app from automatically downloading ...

Newbie

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How ca...

361 Views

0 replies

0 likes

  • 361 Views
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Songs Disappeared

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is this something that has happened to anyone else or jus...

Casual Listener

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is thi...

dinomight

Spotify Star

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

Casual Listener

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...

WTFUATSPOT

Newbie

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

Newbie

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...

343 Views

0 replies

0 likes

  • 343 Views
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Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

Newbie

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...

532 Views

0 replies

0 likes

android 4.2.2
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New update

Since I installed the new update (5/10) spotify wont work..When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash.I have tried to reinstall the app 2 times but it does'nt work.. can u help me?

Casual Listener

Since I installed the new update (5/10) spotify wont work.. When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash. I have tried to reinstall the ap...

Mawlinsamuelsso

Casual Listener

710 Views

4 replies

0 likes

Android App
  • 710 Views
  • 4 replies
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spotify android

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and out numerous times but problem still exists and its ...

Casual Listener

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and o...

dloceanside-50

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
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Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

Newbie

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

495 Views

0 replies

0 likes

  • 495 Views
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Solved!! Spotify not working after updating Huawei p7

Hi!Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621). The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and af...

Casual Listener

Hi! Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).   The update seems to have caused an issue with Spotify (Premium), which isn't open...

tethor1

Newbie

11625 Views

25 replies

5 likes

Crash
huawei
p7
Update
  • 11625 Views
  • 25 replies
  • 5 likes

An idea to improve spotify app

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

Newbie

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

kbrooksc

Community Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

How can I set a picture on a playlist?

How???? Update: You can actually add pictures to a playlist right now. Before, this wasn't the case.

Casual Listener

How????   Update:   You can actually add pictures to a playlist right now. Before, this wasn't the case.

OviiiOne

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Spotify keeps undownloading my playlists.

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help otherwise i will have to switch services.

Newbie

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help ...

788 Views

0 replies

0 likes

Crash
Not Available
Playlists
  • 788 Views
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When The song is finished The next one doesn't play on my Android Phone! Help.

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

Casual Listener

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

rokkoko666

Newbie

1100 Views

10 replies

0 likes

  • 1100 Views
  • 10 replies
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Need help, Spotify don't open

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unistall, remove the SD card, restart the phone, install...

Casual Listener

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unist...

MaryS

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes