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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118652 Views

27 replies

4 likes

  • 118652 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239251 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239251 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600113 Views

79 replies

3 likes

  • 600113 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492672 Views

581 replies

42 likes

Account
Free
  • 492672 Views
  • 581 replies
  • 42 likes

Spotify not working on samsung s5 for months

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Newbie

Hello, the app isn't working since Oct and I would like spotify to refund my money. How can I do that?

Puckelito

Regular

813 Views

2 replies

0 likes

Crash
Samsung S5
  • 813 Views
  • 2 replies
  • 0 likes

The phone version of Spotify for Kindle?

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version? I checked the reviews off the app, and i saw one ...

Casual Listener

I recently found out that the kindle Fire HD (and possibly other Fire Models) Version of Spotify had been updated to match the ones on the phone. Isn't supposed to be set to the Destop/Tablet version...

sierrasaurus

Newbie

539 Views

1 replies

1 likes

  • 539 Views
  • 1 replies
  • 1 likes

logging on to android phone

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unable to login. Either username or password is incorrec...

Casual Listener

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unabl...

Nico

Community Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

All Filled Up Error message whe ntrying to download new album on mobile

Hi,My mobile: HTC One This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All Filled Up. Epic collection, friend, There's no more room in You...

Newbie

Hi, My mobile: HTC One   This one is driving me crazy for afew days already. When I try to download new album (I have no albums downloaded at the moment) all I can see is this message: "All F...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

How to pay through Google play store

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

Casual Listener

Soo I was looking through different questions on here and iv seen that you can pay through play store but when I tried I could not find a option for the is the because on a Android? Can you help?

1277 Views

0 replies

1 likes

Premium payment
  • 1277 Views
  • 0 replies
  • 1 likes

Shuttle Play does nothing when I press it

Hi there This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be able to stream random songs on a free account? Downloaded Sp...

Newbie

Hi there   This might be a silly question but I'm on a free account and can't seem to get Shuffle Play to work whether on playlists or songs I've saved - my understanding is I should still be ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Podcasts????

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

Newbie

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

jean3601

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Uninstalling

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

Newbie

I uninstall the app without first manually deleting the downloaded music in the app, do I need to manually delete them first or else they will be left in the phone memory?

jean3601

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

spotify?

I see all these questions AND answers from users. where's spotify?

Newbie

I see all these questions AND answers from users. where's spotify?

OviiiOne

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Android phone not showing up under Devices on spotify PC despite being connected to the same wifi

Hi! I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network. I'm able to control the music on my PC from my phone through Spotify connect(?), so something must be righ...

Regular

Hi!   I'm having a problem with my Samsung Galaxy S5 Neo not showing up under Devices on Spotify PC, despite both being on the same wifi network.    I'm able to control the music o...

DanielGD5

Regular

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

app wont auto play over car BT :/

hi team,would be really cool if this worked the app just wont auto play a selected playlist when connecting to car BT have to do it manuallythanksdan btw - htc m8 4.4.2 and car is vw mk6 using rns 510 unit

Visitor

hi team, would be really cool if this worked 😕 the app just wont auto play a selected playlist when connecting to car BT 😞 have to do it manually thanks dan   btw - htc m8 4.4.2 and car...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Solved!! playlist 'liked from radio' missing :(

Hi,I've been missing the liked from radio playlist for quite some time now. I probably deleted it by accident. Is there any way I can get it back?Thanks

Casual Listener

Hi, I've been missing the liked from radio playlist for quite some time now. I probably deleted it by accident. Is there any way I can get it back? Thanks 🙂

Data-Cain

Newbie

2958 Views

8 replies

1 likes

Playlists deleted
Radio
  • 2958 Views
  • 8 replies
  • 1 likes

Spotify Android

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the car spotify keeps playing on the phone in my pocket. ...

Newbie

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the ca...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Music keeps playing after picking up a call on my phone

Hi, Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops while the ringtone is playing but after I pickup the call the Spotify Music resum...

Roadie

Hi,   Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops w...

SubzeroSC

Roadie

2053 Views

2 replies

0 likes

  • 2053 Views
  • 2 replies
  • 0 likes

Solved!! Music doesn't stop playing when i make a phone call or remove headphones

Same as above, music won't stop playing when i make a phone call or remove headphones. This only started recently, I have version 4.1.0.868. Has been happening on two different devices.

Regular

Same as above, music won't stop playing when i make a phone call or remove headphones. This only started recently, I have version 4.1.0.868. Has been happening on two different devices.

TheSeeker

Gig Goer

4026 Views

3 replies

0 likes

  • 4026 Views
  • 3 replies
  • 0 likes

Mobile App doesn't pause music on incoming call

I am using Spotify on my Nexus 5 (Android 4.4.2) When I have an incoming call, Spotify does not pause the music or lower the volume.... I thought this was a basic feature, as other media players do that Am I missing something?

Regular

I am using Spotify on my Nexus 5 (Android 4.4.2)   When I have an incoming call, Spotify does not pause the music or lower the volume....   I thought this was a basic feature, as ot...

TheSeeker

Gig Goer

4530 Views

8 replies

0 likes

  • 4530 Views
  • 8 replies
  • 0 likes

offline song/track glitch

I am using nexus 5, running Lollipop 5.1.1, running the latest Spotify app 3.3.0.982. I save albums and download the tracks for offline play when I have no internet connection. With the new release I have noticed gaps/glitch in play back. The play ba...

Newbie

I am using nexus 5, running Lollipop 5.1.1,  running the latest Spotify app 3.3.0.982.  I save albums and download the tracks for offline play when I have no internet connection. With the n...

78finn

Music Fan

2249 Views

4 replies

1 likes

  • 2249 Views
  • 4 replies
  • 1 likes

Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

Newbie

I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 

715 Views

0 replies

0 likes

background
Usage
  • 715 Views
  • 0 replies
  • 0 likes

Spotify getting suddenly much louder on Samsung S5

I'm a Premium subscriber. When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I use many other sound applications, too, and none of them behav...

Newbie

I'm a Premium subscriber.   When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I us...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

App crashes on startup - Nexus 5 with Android 6.0

Hello,since some versions of the app (maybe a month or so) the app crashes right after startup on may Nexus 5 with Android 6.0.I also joined the beta program, but the beta versions did not solve the Problem.Thanks in advance.

Newbie

Hello, since some versions of the app (maybe a month or so) the app crashes right after startup on may Nexus 5 with Android 6.0. I also joined the beta program, but the beta versions did not solv...

diegolmv90

Newbie

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes