Spotify crashes after update on Android

Puckelito · 2015-11-04

This morning after I updated Spotify on my Samsung S5, the app crashes on startup.

At first I get e blackscreen and it crashes.

Then it starts up and inform me on latest news, and then chrashes.

After this I start up again, and gets a black screen and then it crashes again.

I can´t start the app at all now without crashing.

I got the latest Android software on the phone.

I have completlly uninstalled and removed anything regarding spotify on the phone (files etc etc).

Reinstalled it about 5 times now, but still I have the same problem.

It doesnt help either im on wifi or GSM.

What to do?

Chris_Cornell · 2015-11-05

Hi Puckelito,

First, Welcome to the spotify community
Second, Spotify has been made aware of the issue on the S5 and is currently investigating it and working on a solution.
Third, Our wonderful community manager Meredith has just posted a wonderful link to find more out about this issue and recive updates as it is worked on.

You can see her post- Samsung Galaxy S5 Issue

Thank you so much for coming to the community.

I hope this helps you and don't hesitate to ask if you need anything else!!!!!

If this helped you please think about giving me KUDOS!!

If this solved your problem think about marking it a solution

Thanks So Much- Chris_Cornell

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