Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203002 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547948 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455684 Views
571 replies
38 likes
Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've recommend it to many friends and I have the fealing fr...
Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've rec...
Community Legend
534 Views
1 replies
0 likes
I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall.... Now my Spotify profile appear in his Facebook nam...
I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall......
Community Legend
412 Views
1 replies
0 likes
Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android.I have done some research and found other threads with similar content, however I believe the problem of mine differs slightly. In short:Spotify (PC) + home WiFi = ...
Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android. I have done some research and found other threads with similar content, however I believe th...
695 Views
0 replies
0 likes
After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone help me with this problem?
After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone ...
Community Legend
1261 Views
7 replies
0 likes
The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old format has the Web developer's been hacked?
The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old for...
Community Legend
529 Views
3 replies
0 likes
HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
Community Legend
374 Views
1 replies
0 likes
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio
Newbie
499 Views
1 replies
0 likes
Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/
Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/
Casual Listener
428 Views
1 replies
1 likes
how can I created or organize folders on my android device?
how can I created or organize folders on my android device?
Community Legend
446 Views
1 replies
0 likes
I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it continues to happen. I saw someone else got a Spotify e...
I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it cont...
Casual Listener
1929 Views
11 replies
0 likes
For the last few months, everytime I have clicked on Notification Settings to edit some individual settings, I've been getting the same "Sorry, we couldn't save your settings. Please try again later" message. I haven't reported it until now because i...
For the last few months, everytime I have clicked on Notification Settings to edit some individual settings, I've been getting the same "Sorry, we couldn't save your settings. Please try again ...
Newbie
2010 Views
3 replies
0 likes
Hi all, I have a wired issue with Spotify Connect. I could see my Pioneer SC-1223 through the Spotify App on my Android device but when I try to connect to it the loudspeaker icon turns green and is flashing but after a while it turns grey again and ...
Hi all, I have a wired issue with Spotify Connect. I could see my Pioneer SC-1223 through the Spotify App on my Android device but when I try to connect to it the loudspeaker icon turns gr...
Casual Listener
3027 Views
6 replies
0 likes
My friends can connect through my Wifi network but I can not."No connection to the internet available"
My friends can connect through my Wifi network but I can not. "No connection to the internet available"
Community Legend
309 Views
1 replies
0 likes
Hi all, After the recent wave of Spotify updates I've found that it now fails to function right with my Ford in-car SYNC system. The system detects the app on my phone, I launch but the Spotify app fails to switch into this mode (switches the UI to t...
Hi all, After the recent wave of Spotify updates I've found that it now fails to function right with my Ford in-car SYNC system. The system detects the app on my phone, I launch but the Spot...
779 Views
0 replies
1 likes
Hi, I love using Spotify on android but there are one thing that frustrate me, there are buttons for pause/play and next song but what about previous song if i want to listen to the same song one more time. I would like a previous button too.
Hi, I love using Spotify on android but there are one thing that frustrate me, there are buttons for pause/play and next song but what about previous song if i want to listen to th...
Community Legend
647 Views
3 replies
0 likes
My songs are saved in the sd card, but when i try to listen to music in the app, the app shows that there isn't musics saved, and i have to save always that this appears
My songs are saved in the sd card, but when i try to listen to music in the app, the app shows that there isn't musics saved, and i have to save always that this appears
Community Legend
389 Views
1 replies
0 likes
Hi, I'm told I can Chromecast from my Android phone to my Andriod TV.....I use Chromecast from my phone to TV with other applications, so I know it works, However.....I use the App on my phone, click on Devices Available and my TV isn't listed....so ...
Hi, I'm told I can Chromecast from my Android phone to my Andriod TV.....I use Chromecast from my phone to TV with other applications, so I know it works, However.....I use the App on my pho...
Music Fan
635 Views
2 replies
0 likes
Was working fine casting to Chromecast v1 yesterday, now it just gets to the black and white Spotify loading screen, then just reverts back to the backdrop screen. I've reset Chromecast, reset router, and phone. Note 3. Still not working, Spotify rad...
Was working fine casting to Chromecast v1 yesterday, now it just gets to the black and white Spotify loading screen, then just reverts back to the backdrop screen. I've reset Chromecast, reset router...
Community Legend
1626 Views
2 replies
0 likes
My premium expired last Oct 21. I noticed that my account is not in basic and and it's still updating my music until now. I was really concerned about it because I might end up in a bad situation. I tried to log out and and remove the app, but it did...
My premium expired last Oct 21. I noticed that my account is not in basic and and it's still updating my music until now. I was really concerned about it because I might end up in a bad situation. I ...
Community Legend
1429 Views
1 replies
0 likes
Walk On By the Diana Krall doesn't work....the rest of the album does...what gives?
Walk On By the Diana Krall doesn't work....the rest of the album does...what gives?
Casual Listener
812 Views
2 replies
0 likes
