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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203023 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203023 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547973 Views

78 replies

3 likes

  • 547973 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455697 Views

571 replies

38 likes

Account
Free
  • 455697 Views
  • 571 replies
  • 38 likes

sound distortion

Hello, I have a Google Nexus 5 and since I downloaded the new operating system last week there is considerable sound distortion during the songs on my playlists. I've checked the earphones and they work fine in other devices, also the phone plays mus...

Casual Listener

Hello,   I have a Google Nexus 5 and since I downloaded the new operating system last week there is considerable sound distortion during the songs on my playlists. I've checked the earphones a...

jwandrews81

Casual Listener

1258 Views

2 replies

1 likes

  • 1258 Views
  • 2 replies
  • 1 likes

trouble with continuous listening to songs

I just updated my sportify app on my sony xperia z2, but for some reason, my music won't go to the next song when the song i started with ended. This happens only (I think) with songs that aren't from spotify. If i want to go to the next song i have ...

Newbie

I just updated my sportify app on my sony xperia z2, but for some reason, my music won't go to the next song when the song i started with ended. This happens only (I think) with songs that aren't fro...

bjornfers

Casual Listener

10086 Views

39 replies

3 likes

  • 10086 Views
  • 39 replies
  • 3 likes

Cannot log in on app

I recently re-download ed spotify after a long time without it. My original account was connected to Facebook with the email (address removed). After re-downloading the app I've been unable to log into it. Whenever I hit log in through Facebook it sa...

Casual Listener

I recently re-download ed spotify after a long time without it. My original account was connected to Facebook with the email (address removed). After re-downloading the app I've been unable to log in...

Daniel

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

The autumn offering

All the sudden I can't listen to the autumn offering they are still on Spotify but I can't get to their music, why?

Newbie

All the sudden I can't listen to the autumn offering they are still on Spotify but I can't get to their music, why?

Daniel

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Music

All my music is gone!!

Newbie

All my music is gone!!

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

No puedo accesar nuevamente a mi suscripciòn en Premium

En un plan con Movistar tengo S Premium gratis y lo habìa tenido en mi cel anterior (un Sony), pero me lo robaron y comprè otro cel (Alcatel) y ya no puedo entrar a mi cuenta Premium. No me lo han podido arreglar en atenciòn a clientes. Me dijeron un...

Newbie

En un plan con Movistar tengo S Premium gratis y lo habìa tenido en mi cel anterior (un Sony), pero me lo robaron y comprè otro cel (Alcatel) y ya no puedo entrar a mi cuenta Premium. No me lo han po...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Next song does not play on Sony z5 compaqt

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Newbie

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Shaunmcgrath-gb

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Spotify doesn't work in Wifi

Hello dear forumI'm getting mighty desperate:I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in an existing WLAN connection. In other WLAN networks it works...

Visitor

Hello dear forum I'm getting mighty desperate: I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in a...

theprev7

Casual Listener

4351 Views

11 replies

2 likes

  • 4351 Views
  • 11 replies
  • 2 likes

why free?

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Casual Listener

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Daniel

Community Legend

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

Troubleshout on 5Ghz Network

Hello everybody, I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz.My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to this network, i can browse internet, play internet games but when i...

Casual Listener

Hello everybody,   I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz. My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to ...

galinier

Casual Listener

1781 Views

2 replies

0 likes

  • 1781 Views
  • 2 replies
  • 0 likes

Streaming from Laptop to Mobile - does this use data on mobile

I've got Spotify running on my laptop. With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX. If I then choose to listen on my phone, does this use phone data? Or is the dat...

Newbie

I've got Spotify running on my laptop.  With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX.  If I then c...

Daniel

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

How to connect my Yamaha N-R301 network receiver to Spotify?

Hi, May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network. Thanks.

Newbie

Hi,   May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network.   Thanks.

Daniel

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

I can't download more than 100 songs

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify says that we can download 3.334 songs...

Newbie

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify ...

Daniel

Community Legend

643 Views

1 replies

0 likes

Android
  • 643 Views
  • 1 replies
  • 0 likes

contraseña

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

Newbie

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

433 Views

0 replies

0 likes

  • 433 Views
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  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

drabstinker

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Losing saved music

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. Any help would be Awsome. Thank you

Newbie

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. An...

em_glass

Newbie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Spotify dejo de funcionar en galaxy s 5

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Newbie

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Nico

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Galaxy s6 cant shuffle play songs in free version

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u fix my problem?

Newbie

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u ...

447 Views

0 replies

0 likes

can't shuffle play
Galaxy S6
  • 447 Views
  • 0 replies
  • 0 likes