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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115082 Views

27 replies

4 likes

  • 115082 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231428 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231428 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590838 Views

79 replies

3 likes

  • 590838 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485413 Views

580 replies

42 likes

Account
Free
  • 485413 Views
  • 580 replies
  • 42 likes

Prevent downloading of offline songs

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How can I prevent the app from automatically downloading ...

Newbie

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How ca...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Songs Disappeared

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is this something that has happened to anyone else or jus...

Casual Listener

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is thi...

dinomight

Spotify Star

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

Casual Listener

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...

WTFUATSPOT

Newbie

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

Newbie

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

Newbie

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...

636 Views

0 replies

0 likes

android 4.2.2
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  • 0 likes

New update

Since I installed the new update (5/10) spotify wont work..When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash.I have tried to reinstall the app 2 times but it does'nt work.. can u help me?

Casual Listener

Since I installed the new update (5/10) spotify wont work.. When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash. I have tried to reinstall the ap...

Mawlinsamuelsso

Casual Listener

946 Views

4 replies

0 likes

Android App
  • 946 Views
  • 4 replies
  • 0 likes

spotify android

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and out numerous times but problem still exists and its ...

Casual Listener

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and o...

dloceanside-50

Casual Listener

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

Newbie

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

566 Views

0 replies

0 likes

  • 566 Views
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Solved!!Superuser Contribution Spotify not working after updating Huawei p7

Hi!Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621). The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and af...

Casual Listener

Hi! Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).   The update seems to have caused an issue with Spotify (Premium), which isn't open...

tethor1

Newbie

13576 Views

25 replies

5 likes

Crash
huawei
p7
Update
  • 13576 Views
  • 25 replies
  • 5 likes

An idea to improve spotify app

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

Newbie

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

kbrooksc

Community Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

How can I set a picture on a playlist?

How???? Update: You can actually add pictures to a playlist right now. Before, this wasn't the case.

Casual Listener

How????   Update:   You can actually add pictures to a playlist right now. Before, this wasn't the case.

OviiiOne

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Spotify keeps undownloading my playlists.

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help otherwise i will have to switch services.

Newbie

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help ...

863 Views

0 replies

0 likes

Crash
Not Available
Playlists
  • 863 Views
  • 0 replies
  • 0 likes

When The song is finished The next one doesn't play on my Android Phone! Help.

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

Casual Listener

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

rokkoko666

Newbie

1514 Views

10 replies

0 likes

  • 1514 Views
  • 10 replies
  • 0 likes

Need help, Spotify don't open

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unistall, remove the SD card, restart the phone, install...

Casual Listener

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unist...

MaryS

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

charged me and still no premium

it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tried like 3 times total in like 3 hours and i got the...

Casual Listener

it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tri...

driveflanger

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! unable to use spotify

When i open the app it says "unfortunately spotify has stopped" Open Spotify on AndroidThen error message appearsRestarted my phone serval timesuninstalled app as well i have a galaxy s5 premium planPosted using the Spotify Community app by Liam

Casual Listener

When i open the app it says "unfortunately spotify has stopped" Open Spotify on Android Then error message appears Restarted my phone serval times uninstalled app as well i have a galaxy s5 ...

12126654204

Casual Listener

7551 Views

12 replies

0 likes

  • 7551 Views
  • 12 replies
  • 0 likes

Downloads goes correctly to SD then switch to internal memory

Hi guys,I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD.Then I found out that additional music has been saved to internal storage without whatsoever reason.Cleared cache and started again: as b...

Newbie

Hi guys, I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD. Then I found out that additional music has been saved to internal storage without ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

[Android] Updating app changes location of offline cache

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today. I use an external SD card for for my media storage and have Spotify save...

Newbie

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today.   I use an ext...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Different songs in "Your music -> songs" than on PC

Hi there, I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist on my PC. But on my smartphone they're still there. Why is that? Maybe it is be...

Casual Listener

Hi there,   I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist...

m4rtin2

Casual Listener

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes