Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111144 Views

26 replies

3 likes

  • 111144 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223655 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223655 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580811 Views

79 replies

3 likes

  • 580811 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478263 Views

577 replies

40 likes

Account
Free
  • 478263 Views
  • 577 replies
  • 40 likes

Starred Playlist missing on various Spotify accounts i've created, Is there a Fix? Please help!

Hello, I just created a whole new Facebook and Spotify account because i thought my previous account wasn't working correctly as my Starred playlist wasn't showing up when on mobile devices, desktop etc i was only ever able to see it show up when usi...

Visitor

Hello,   I just created a whole new Facebook and Spotify account because i thought my previous account wasn't working correctly as my Starred playlist wasn't showing up when on mobile devices,...

user-removed

Not applicable

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Running for Android.

Hey there, Is there Spotify running support ve Android phones? Or will there be any support in the future? Thank you.

Casual Listener

Hey there,   Is there Spotify running support ve Android phones? Or will there be any support in the future?   Thank you.

123569391

Newbie

21279 Views

34 replies

8 likes

  • 21279 Views
  • 34 replies
  • 8 likes

linked to wrong Facebook account

Hello I used a promo code I got from work for 3 months free. I accidently clicked logged into Facebook bit it linked to my friends Facebook as she was using her fb on my phone last. I want to use the same promo code but have my Spotify and my fb link...

Newbie

Hello I used a promo code I got from work for 3 months free. I accidently clicked logged into Facebook bit it linked to my friends Facebook as she was using her fb on my phone last. I want to use the...

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

lockscreen bug

I got a problem when i lock my screen on my phone after i pick a song, ok so when i choose a song in my playlist and lock the screen and then unlock my screen to change again it goes back to the top of my playlist, so for example i choose a song, i l...

Casual Listener

I got a problem when i lock my screen on my phone after i pick a song, ok so when i choose a song in my playlist and lock the screen and then unlock my screen to change again it goes back to the top ...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Spotify Connect draining battery

Hola,So for some stupid reason, Spotify thought it was a good idea to automatically open and start using Spotify Connect as soon as I play music on my computer. This is causing Spotify to drain my battery even though I'm not even using it. Is there a...

Casual Listener

Hola, So for some stupid reason, Spotify thought it was a good idea to automatically open and start using Spotify Connect as soon as I play music on my computer. This is causing Spotify to drain my ...

1188 Views

0 replies

2 likes

  • 1188 Views
  • 0 replies
  • 2 likes

Solved!! Local File Sync

I'm unable to sync local files with my mobile android phone. I'm running on Windows Vista, using an LG G3 phone. I have the local files loaded into a "sync" playlist, and have set them to download on my phone, but the phone and computer won't communi...

Music Fan

I'm unable to sync local files with my mobile android phone. I'm running on Windows Vista, using an LG G3 phone. I have the local files loaded into a "sync" playlist, and have set them to download on...

izfactor786

Gig Goer

9652 Views

17 replies

0 likes

  • 9652 Views
  • 17 replies
  • 0 likes

Can't download offline mode

I am using a Note 2 since today morning (I suppose there was an update yesterday) my Spotify does not save any songs in offline mode telling me that I don't have enough free space. Internally I do have 4GB left and 50GB free on my SD Card. I cleared ...

Newbie

I am using a Note 2 since today morning (I suppose there was an update yesterday) my Spotify does not save any songs in offline mode telling me that I don't have enough free space.    Int...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! take off shuffle

Pressed shuffle in error, how do I turn it off?

Casual Listener

Pressed shuffle in error, how do I turn it off?

11000

Casual Listener

1123 Views

2 replies

0 likes

  • 1123 Views
  • 2 replies
  • 0 likes

Paying for premium not getting it and wanting refund

I had the free trial and it ran out so I went and did the college student deal and it didn't say that it went through on the app do I canceled the premium account and it says that the money is being taken out of my account still and I want it back

Newbie

I had the free trial and it ran out so I went and did the college student deal and it didn't say that it went through on the app do I canceled the premium account and it says that the money is being ...

Daniel

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Sound Quality

I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody. I really like the interface and selection on spotify but the sound quality on my HTC One M8 is so bad it's difficult to listen to it. I am listening o...

Newbie

I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody.  I really like the interface and selection on spotify but the sound quality on my HTC One M8 i...

camillo75

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Cuenta no registrata y servicio debitando

Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tarjeta para que se debite el cargo. Quisiera que me l...

Newbie

Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tar...

driveflanger

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Opt out of suggested songs

I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens several times till I have no more skips. I just stoppe...

Casual Listener

I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens sev...

Daniel

Community Legend

663 Views

1 replies

0 likes

opt-out
Suggesting Songs
  • 663 Views
  • 1 replies
  • 0 likes

Cannot Sync Local Files with Android

I cannot get my Local Files to syncronize with my Android. I have been able to save all of my music offline except those. i currently use Spotify version 1.0.16.104.g3b776c9e, with Windows 10, and a Samsung Note 3. Any help is much appreciated.

Newbie

I cannot get my Local Files to syncronize with my Android.  I have been able to save all of my music offline except those.     i currently use Spotify version 1.0.16.104.g3b776c9e, ...

Daniel

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

spotify in car

Im trying to understand why spotify wont play on all my speakers in my car. Only plays from the front ones as long as its running blutooth yet pandora works on all of them in blutooth . I have tried other phones and its same still dont change it Im u...

Newbie

Im trying to understand  why spotify  wont play on all  my  speakers  in my car. Only  plays  from the  front ones  as  long as  its  runni...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Music Not Playing on Android

I tried reinstalling several times, doesn't work.After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi).Only the first time, there will be a sponsor with a dismiss button. After ...

Newbie

I tried reinstalling several times, doesn't work. After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi). Only the first time...

544 Views

0 replies

0 likes

Android 5.0.2
  • 544 Views
  • 0 replies
  • 0 likes

Moving Spotify offline music to SD card on 5.0.1

First of all my phone is an HTC One M8, as mentioned running 5.0.1. Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so I always try and put things into my SD card to save space, h...

Newbie

First of all my phone is an HTC One M8, as mentioned running 5.0.1.   Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so ...

Daniel

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Asking user to log in using offline mode

Hi, I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be fully downloaded. I switched the application to offline mode and...

Casual Listener

Hi,   I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be full...

kamikazi3

Casual Listener

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

More than 3 devices althouth I have only one!

Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've recommend it to many friends and I have the fealing fr...

Casual Listener

Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've rec...

MichaelW

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

problem with my account and Facebook

I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall.... Now my Spotify profile appear in his Facebook nam...

Newbie

I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall......

MichaelW

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes