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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202672 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202672 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547551 Views

78 replies

3 likes

  • 547551 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455449 Views

571 replies

38 likes

Account
Free
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  • 38 likes

log in

Will not let me log in because it says I am already logged in of which I am NOT and then it just stays on that first page

Newbie

Will not let me log in because it says I am already logged in of which I am NOT and then it just stays on that first page

333 Views

0 replies

0 likes

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Can't download Spotify on Samsung Galaxy S6

I'm trying to download the app in my phone, but it doesn't appears in Google Play Store. I'm in the USA. What could be happening?

Casual Listener

I'm trying to download the app in my phone, but it doesn't appears in Google Play Store. I'm in the USA. What could be happening?

413 Views

0 replies

0 likes

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Can't install on Samsung Galaxy S6 SMG920F

I can't find the app in Google Play on my phone and when I go to Google Play on the web and try to download it I see that it's not compatible with my device. I'm in Brazil and I've been using Spotify Premium until now on my Samsung Galaxy S3.

Newbie

I can't find the app in Google Play on my phone and when I go to Google Play on the web and try to download it I see that it's not compatible with my device. I'm in Brazil and I've been using Spotify...

127227375

Casual Listener

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
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Solved!! Scratch sound suddenly during songs on nexus 5

Hi I am a very happy spotify user but since I got a new phone (nexus 5, 4.4.4) I get a scratch sound over songs. It's not related to specific speakers (got it on headphones, phone speakers and other speakers) and apperently only with spotify. It does...

Regular

Hi    I am a very happy spotify user but since I got a new phone (nexus 5, 4.4.4) I get a scratch sound over songs. It's not related to specific speakers (got it on headphones, pho...

AugustoAugusto

Newbie

7728 Views

12 replies

1 likes

Android 4.4.4
Nexus 5
  • 7728 Views
  • 12 replies
  • 1 likes

Spotify appen öppnas ej.

Hej! Jag har problem men att komma in på mitt spotifykonto efter den nya uppdateringen! Jag har testat avinstallera/installera spotify minst 15 gånger, även startat om telefonen (samsung 5s) ett antal gånger men ändå funkar det inte! Jag har testat o...

Newbie

Hej! Jag har problem men att komma in på mitt spotifykonto efter den nya uppdateringen! Jag har testat avinstallera/installera spotify minst 15 gånger, även startat om telefonen (samsung 5s) ett anta...

zettiz

Newbie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Suggested Songs/Repeated Songs in 68 Song Playlist

I love spotify, but I would enjoy listening through an entire playlist before it switches to suggested songs and plays the exact stuff I just heard again. This happens at around 20 songs, then it switches. I am using Android free, and I read help on ...

Casual Listener

I love spotify, but I would enjoy listening through an entire playlist before it switches to suggested songs and plays the exact stuff I just heard again.  This happens at around 20 songs, then ...

371 Views

0 replies

0 likes

  • 371 Views
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  • 0 likes

Spotify stopped working from galaxy s5

My spotify stopped working in the galaxy s5, already formatted and reinstalled and does not work

Newbie

My spotify stopped working in the galaxy s5, already formatted and reinstalled and does not work

victorhazin

Casual Listener

1195 Views

5 replies

0 likes

  • 1195 Views
  • 5 replies
  • 0 likes

Volume on S6 edge

What's the matter with the volume when I use Spotify on my galaxy S6 edge?! When I listen to music the volume increases and decreases on it's own... That's really annoying does someone have this problem too? Anything to do to fix that?For your info, ...

Casual Listener

What's the matter with the volume when I use Spotify on my galaxy S6 edge?! When I listen to music the volume increases and decreases on it's own... That's really annoying 😞 does someone have this p...

magic_andrew

Casual Listener

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
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Solved!! Streaming issues on the last Android version

Hi everyone, I updated Android to the last version 6.0 two days ago and since I have weird sound when listening music, offline or online.like a bip , the streaming probably broken for a really short time.Does anyone noticed something like that ? Than...

Regular

Hi everyone,  I updated Android to the last version 6.0 two days ago and since I have weird sound when listening music, offline or online. like a bip , the streaming probably broken for a real...

eliascolleto

Regular

1241 Views

5 replies

1 likes

  • 1241 Views
  • 5 replies
  • 1 likes

Dieser Prepaidcode ist in diesem Land nicht gültig

Ich habe mir in Österreich eine Spotify Geschenk Karte gekauft und wollte diese sofort danach einlösen.Als ich den Code eingegeben hatte kam der Seitenhinweiß : " Dieser Prepaidcode ist in diesem Land nicht gültig " hinzuzufügen ist das ich aus Deuts...

Casual Listener

Ich habe mir in Österreich eine Spotify Geschenk Karte gekauft und wollte diese sofort danach einlösen. Als ich den Code eingegeben hatte kam der Seitenhinweiß : " Dieser Prepaidcode ist in diesem L...

ego625

Newbie

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

Can't login on Samsung note 5.

Just purchased new Samsung note 5. Spotify app will not let me login to my account.

Newbie

Just purchased new Samsung note 5. Spotify app will not let me login to my account.

Nico

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Pagamento Spotify

Boa tarde,Ontem a noite efetuei o pagamento via boleto bancário com internet banking, porém, meu spotify continua como conta grátis, já sai e entrei novamente na minha conta, mas o upgrade para conta premium ainda não aconteceu, o que devo fazer?Aten...

Newbie

Boa tarde, Ontem a noite efetuei o pagamento via boleto bancário com internet banking, porém, meu spotify continua como conta grátis, já sai e entrei novamente na minha conta, mas o upgrade para c...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
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Android app erases all my music due to max offline devices synch limit but I only have 1 device

Every time I turnon my phone and open spotify, the app says that it is going to erase all my music because the max offline devices limit has been reached. The first time this happened I erased all my synchronized devices from the web app which happen...

Casual Listener

Every time I turnon my phone and open spotify, the app says that it is going to erase all my music because the max offline devices limit has been reached.   The first time this happened I eras...

293 Views

0 replies

0 likes

  • 293 Views
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Android device drops wifi connection repeatedly

HI The last 3 months have been crazy troubleshooting and im no further ahead. Same phone, same premium spotify accnt, same home wifi network unchanged, same windows computer. spotify is installed on Moto G android phone, Both spotify and adroid phone...

Casual Listener

HI   The last 3 months have been crazy troubleshooting and im no further ahead. Same phone, same premium spotify accnt, same home wifi network unchanged, same windows computer.   spotif...

dcbutcher

Casual Listener

1199 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Chromecast 1st gen support

Hi, how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone?I believe the support has been rolled out to the latest gen Chromecast devices but I am not sure about those of us with...

Music Fan

Hi,   how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone? I believe the support has been rolled out to the latest g...

Vortexmind

Music Fan

3857 Views

3 replies

1 likes

  • 3857 Views
  • 3 replies
  • 1 likes

Turn your darn ads down

I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the one that starts with the frickin car horn???? It's li...

Newbie

I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the on...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Waiting to Download Even When I Am Online

I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fine. It is only spotify that doesnt want to work. It ...

Newbie

I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fin...

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

1 device but says 3 devices limit and now can't "play offline"

Hello Spotify community, I love the app and the software in general (recently upgraded). I figured out how to download my songs on my Samsung Galaxy S6 to play them offline and I don't know how, when I add new songs on my desktop, to automatically ha...

Visitor

Hello Spotify community,   I love the app and the software in general (recently upgraded).    I figured out how to download my songs on my Samsung Galaxy S6 to play them offline an...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes