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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118615 Views

27 replies

4 likes

  • 118615 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239146 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239146 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600041 Views

79 replies

3 likes

  • 600041 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492637 Views

581 replies

42 likes

Account
Free
  • 492637 Views
  • 581 replies
  • 42 likes

Trouble loading Spotify on Galaxy S5 after android system upgrade

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app.I have uninstalled and re installed Spotify but keep on having the same problem .It downloads the app takes me to ...

Casual Listener

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app. I have uninstalled and re installed Spotify but keep on havin...

madmonkey23

Roadie

884 Views

2 replies

0 likes

  • 884 Views
  • 2 replies
  • 0 likes

Solved!! Crashing on jelly been

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended to be premium

Casual Listener

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended...

Viniciusthedim

Casual Listener

1168 Views

3 replies

0 likes

Crash Android
  • 1168 Views
  • 3 replies
  • 0 likes

Solved!! Save to SD Card

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline. Could you advise which app download from the app store as currently I am "working blind" - my phone is syn...

Visitor

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline.   Could you advise which app do...

Warmpopsucks

Newbie

91788 Views

58 replies

2 likes

  • 91788 Views
  • 58 replies
  • 2 likes

No favorites/starred in android player

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm. Plz help. /Johan

Newbie

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm.  Plz help.   /Johan

517 Views

0 replies

0 likes

  • 517 Views
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Can't download offline songs on my new Android

Hello! This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've already removed my old devices on spotify brazil website. I ...

Casual Listener

Hello!   This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've ...

Pete

Roadie

936 Views

6 replies

0 likes

  • 936 Views
  • 6 replies
  • 0 likes

Galaxy Grand Prime Spotify stops suddenly

The app stops playing the music without any sign of sense. What to do?

Visitor

The app stops playing the music without any sign of sense. What to do?

user-removed

Not applicable

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Prevent downloading of offline songs

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How can I prevent the app from automatically downloading ...

Newbie

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How ca...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Songs Disappeared

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is this something that has happened to anyone else or jus...

Casual Listener

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is thi...

dinomight

Spotify Star

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

Casual Listener

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...

WTFUATSPOT

Newbie

510 Views

1 replies

1 likes

  • 510 Views
  • 1 replies
  • 1 likes

Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

Newbie

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

Newbie

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...

640 Views

0 replies

0 likes

android 4.2.2
  • 640 Views
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  • 0 likes

New update

Since I installed the new update (5/10) spotify wont work..When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash.I have tried to reinstall the app 2 times but it does'nt work.. can u help me?

Casual Listener

Since I installed the new update (5/10) spotify wont work.. When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash. I have tried to reinstall the ap...

Mawlinsamuelsso

Casual Listener

957 Views

4 replies

0 likes

Android App
  • 957 Views
  • 4 replies
  • 0 likes

spotify android

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and out numerous times but problem still exists and its ...

Casual Listener

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and o...

dloceanside-50

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

Newbie

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not working after updating Huawei p7

Hi!Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621). The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and af...

Casual Listener

Hi! Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).   The update seems to have caused an issue with Spotify (Premium), which isn't open...

tethor1

Newbie

13644 Views

25 replies

5 likes

Crash
huawei
p7
Update
  • 13644 Views
  • 25 replies
  • 5 likes

An idea to improve spotify app

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

Newbie

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

kbrooksc

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

How can I set a picture on a playlist?

How???? Update: You can actually add pictures to a playlist right now. Before, this wasn't the case.

Casual Listener

How????   Update:   You can actually add pictures to a playlist right now. Before, this wasn't the case.

OviiiOne

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Spotify keeps undownloading my playlists.

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help otherwise i will have to switch services.

Newbie

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help ...

868 Views

0 replies

0 likes

Crash
Not Available
Playlists
  • 868 Views
  • 0 replies
  • 0 likes

When The song is finished The next one doesn't play on my Android Phone! Help.

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

Casual Listener

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

rokkoko666

Newbie

1521 Views

10 replies

0 likes

  • 1521 Views
  • 10 replies
  • 0 likes