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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107346 Views

26 replies

3 likes

  • 107346 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217245 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217245 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571311 Views

79 replies

3 likes

  • 571311 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470724 Views

577 replies

40 likes

Account
Free
  • 470724 Views
  • 577 replies
  • 40 likes

Next song does not play on Sony z5 compaqt

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Newbie

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Shaunmcgrath-gb

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Spotify doesn't work in Wifi

Hello dear forumI'm getting mighty desperate:I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in an existing WLAN connection. In other WLAN networks it works...

Visitor

Hello dear forum I'm getting mighty desperate: I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in a...

theprev7

Casual Listener

4449 Views

11 replies

2 likes

  • 4449 Views
  • 11 replies
  • 2 likes

why free?

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Casual Listener

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Daniel

Community Legend

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Troubleshout on 5Ghz Network

Hello everybody, I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz.My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to this network, i can browse internet, play internet games but when i...

Casual Listener

Hello everybody,   I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz. My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to ...

galinier

Casual Listener

1814 Views

2 replies

0 likes

  • 1814 Views
  • 2 replies
  • 0 likes

Streaming from Laptop to Mobile - does this use data on mobile

I've got Spotify running on my laptop. With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX. If I then choose to listen on my phone, does this use phone data? Or is the dat...

Newbie

I've got Spotify running on my laptop.  With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX.  If I then c...

Daniel

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

How to connect my Yamaha N-R301 network receiver to Spotify?

Hi, May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network. Thanks.

Newbie

Hi,   May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network.   Thanks.

Daniel

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

I can't download more than 100 songs

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify says that we can download 3.334 songs...

Newbie

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify ...

Daniel

Community Legend

676 Views

1 replies

0 likes

Android
  • 676 Views
  • 1 replies
  • 0 likes

contraseña

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

Newbie

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

drabstinker

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Losing saved music

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. Any help would be Awsome. Thank you

Newbie

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. An...

em_glass

Newbie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Spotify dejo de funcionar en galaxy s 5

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Newbie

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Nico

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Galaxy s6 cant shuffle play songs in free version

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u fix my problem?

Newbie

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u ...

459 Views

0 replies

0 likes

can't shuffle play
Galaxy S6
  • 459 Views
  • 0 replies
  • 0 likes

Galaxy S5 bug

Hey guys,A month ago I got problem with my Spotify app. When I launch the app, there is the menu, the word "spotify" and a black screen. A few seconds later, the app crashes.I checked the forum and got many responses that my problem is known and spot...

Regular

Hey guys, A month ago I got problem with my Spotify app. When I launch the app, there is the menu, the word "spotify" and a black screen. A few seconds later, the app crashes. I checked the forum a...

Znkh

Regular

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

log in

Will not let me log in because it says I am already logged in of which I am NOT and then it just stays on that first page

Newbie

Will not let me log in because it says I am already logged in of which I am NOT and then it just stays on that first page

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Can't download Spotify on Samsung Galaxy S6

I'm trying to download the app in my phone, but it doesn't appears in Google Play Store. I'm in the USA. What could be happening?

Casual Listener

I'm trying to download the app in my phone, but it doesn't appears in Google Play Store. I'm in the USA. What could be happening?

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Can't install on Samsung Galaxy S6 SMG920F

I can't find the app in Google Play on my phone and when I go to Google Play on the web and try to download it I see that it's not compatible with my device. I'm in Brazil and I've been using Spotify Premium until now on my Samsung Galaxy S3.

Newbie

I can't find the app in Google Play on my phone and when I go to Google Play on the web and try to download it I see that it's not compatible with my device. I'm in Brazil and I've been using Spotify...

127227375

Casual Listener

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Solved!! Scratch sound suddenly during songs on nexus 5

Hi I am a very happy spotify user but since I got a new phone (nexus 5, 4.4.4) I get a scratch sound over songs. It's not related to specific speakers (got it on headphones, phone speakers and other speakers) and apperently only with spotify. It does...

Regular

Hi    I am a very happy spotify user but since I got a new phone (nexus 5, 4.4.4) I get a scratch sound over songs. It's not related to specific speakers (got it on headphones, pho...

AugustoAugusto

Newbie

7818 Views

12 replies

1 likes

Android 4.4.4
Nexus 5
  • 7818 Views
  • 12 replies
  • 1 likes