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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Spotify wont load

Hello, I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it fails and returns to the android homescreen. If I do a full...

Visitor

Hello,   I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it...

472 Views

0 replies

0 likes

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Need help with twitter

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

Visitor

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

319 Views

0 replies

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offline music is only offline for certain time

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again?They are on my playlist but not offline? (premium) (I also use spotify on my denon AVR)

Gig Goer

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again? They are on my playlist but not offline?   (premium) &n...

new_r82

Gig Goer

423 Views

3 replies

0 likes

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How to keep Spotify?

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing?I'm using a Samsung s6 edge on android 5.1.1The app I've been having issues with is Kingdom rush f...

Newbie

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing? I'm using a Samsung s6 edge on android 5.1....

818 Views

0 replies

1 likes

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Will making a new playlist redownloads songs?

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download the songs and just move some things around? Update:...

Music Fan

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download ...

294 Views

0 replies

0 likes

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Spotify crashes after login in

Hi, Brief description of the issue: Spotify crashes after login inSteps to reproduce the issue:First I did this: Open spotifyThen I did that: loginI also did this: crashWhat steps you’ve tried already: Reinstall app, erase data, reinstall android to ...

Newbie

Hi,    Brief description of the issue: Spotify crashes after login in Steps to reproduce the issue: First I did this: Open spotify Then I did that: login I also did this: crash Wha...

438 Views

0 replies

1 likes

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30 Day Limit for Offline Review

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offline again?

Newbie

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offl...

Skellingtor

Community Legend

581 Views

1 replies

0 likes

30 Day Offline Usage
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controllo musica blocco schermo

Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo

Newbie

Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo

5859 Views

0 replies

8 likes

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Keeps crashing after last update on Samsung S5..

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Visitor

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Tibbity1

Casual Listener

1379 Views

9 replies

2 likes

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Can Spotify start with album screen automatically?

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Can this be done?

Newbie

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Ca...

224 Views

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new password

Having trouble in logging inI know i got premium subcrition cannot play my selection. And lots of advertising.

Newbie

Having trouble in logging in I know i got premium subcrition cannot play my selection. And lots of advertising.

389 Views

0 replies

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Bug in Android version 3.8.0.800 - Playlist resets to beginning when screen locked

Hi. I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1. Problem description: I'm halfway down a playlist, picking songs I like to play and then keep browsing, I lock the screen with the pow...

Music Fan

Hi.   I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1.   Problem description: I'm halfway down a playlist, picking songs ...

435 Views

0 replies

2 likes

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Can log in to app but then will not open. Have tried all solutions but nothing working

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the app. Can log in and use on other devices. Spotify we...

Casual Listener

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the a...

328 Views

0 replies

0 likes

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Can't open spotify on samsumg galaxy 5

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens then just closes. How can I get the previous versi...

Casual Listener

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens...

343 Views

0 replies

0 likes

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Premium I paid but have not received

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me if possible. (I'm with proof)I do not speak English...

Newbie

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me ...

kbrooksc

Community Legend

389 Views

1 replies

0 likes

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User name, etc. where is it?

On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?

Regular

On my desktop app my username appears on the top right corner.   Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?   &nbs...

kbrooksc

Community Legend

395 Views

1 replies

0 likes

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Playlist en attente

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

Newbie

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

890 Views

0 replies

2 likes

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Solved!! Black screen

My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to re install we only get the spotify logo on a black s...

Regular

My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to r...

jean3601

Community Legend

10355 Views

52 replies

2 likes

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