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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111129 Views

26 replies

3 likes

  • 111129 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223630 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223630 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580786 Views

79 replies

3 likes

  • 580786 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478231 Views

577 replies

40 likes

Account
Free
  • 478231 Views
  • 577 replies
  • 40 likes

Cannot log in on app

I recently re-download ed spotify after a long time without it. My original account was connected to Facebook with the email (address removed). After re-downloading the app I've been unable to log into it. Whenever I hit log in through Facebook it sa...

Casual Listener

I recently re-download ed spotify after a long time without it. My original account was connected to Facebook with the email (address removed). After re-downloading the app I've been unable to log in...

Daniel

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

The autumn offering

All the sudden I can't listen to the autumn offering they are still on Spotify but I can't get to their music, why?

Newbie

All the sudden I can't listen to the autumn offering they are still on Spotify but I can't get to their music, why?

Daniel

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Music

All my music is gone!!

Newbie

All my music is gone!!

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

No puedo accesar nuevamente a mi suscripciòn en Premium

En un plan con Movistar tengo S Premium gratis y lo habìa tenido en mi cel anterior (un Sony), pero me lo robaron y comprè otro cel (Alcatel) y ya no puedo entrar a mi cuenta Premium. No me lo han podido arreglar en atenciòn a clientes. Me dijeron un...

Newbie

En un plan con Movistar tengo S Premium gratis y lo habìa tenido en mi cel anterior (un Sony), pero me lo robaron y comprè otro cel (Alcatel) y ya no puedo entrar a mi cuenta Premium. No me lo han po...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Next song does not play on Sony z5 compaqt

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Newbie

Have saved playlist to phone and using mobile data as well but Spotify will only play one song then stops and will not play next song works fine on my android tablet but not on my phone

Shaunmcgrath-gb

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Spotify doesn't work in Wifi

Hello dear forumI'm getting mighty desperate:I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in an existing WLAN connection. In other WLAN networks it works...

Visitor

Hello dear forum I'm getting mighty desperate: I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in a...

theprev7

Casual Listener

4466 Views

11 replies

2 likes

  • 4466 Views
  • 11 replies
  • 2 likes

why free?

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Casual Listener

i want to use my premium account to my new phone bec i broke the previous one, but spotify is giving me an option to go on premium again? why?

Daniel

Community Legend

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Troubleshout on 5Ghz Network

Hello everybody, I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz.My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to this network, i can browse internet, play internet games but when i...

Casual Listener

Hello everybody,   I face a problem with Spotify since i have changed my router, now the network in house is 5Ghz. My phone is a Nexus 5 (not a 2015, the first one) and i'm connected to ...

galinier

Casual Listener

1821 Views

2 replies

0 likes

  • 1821 Views
  • 2 replies
  • 0 likes

Streaming from Laptop to Mobile - does this use data on mobile

I've got Spotify running on my laptop. With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX. If I then choose to listen on my phone, does this use phone data? Or is the dat...

Newbie

I've got Spotify running on my laptop.  With the recent capability to stream on multiple devices, I now see a pop-up on my phone saying Spotify is running on device XXXXX.  If I then c...

Daniel

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

How to connect my Yamaha N-R301 network receiver to Spotify?

Hi, May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network. Thanks.

Newbie

Hi,   May I know how to connect my Yamaha N-R301 network receiver to Spotify? I have the receiver connected to my home network.   Thanks.

Daniel

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

I can't download more than 100 songs

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify says that we can download 3.334 songs...

Newbie

I want to download more songs because Spotify told me that my device doesn't has enough storage. But I have about 1GB of storage in my device though. Please, how can I download more music if Spotify ...

Daniel

Community Legend

691 Views

1 replies

0 likes

Android
  • 691 Views
  • 1 replies
  • 0 likes

contraseña

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

Newbie

No puedo restablecer mi contraseña y ya me enviaron el mail para hacerlo pero algo pero algo estoy haciendo mal

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

drabstinker

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Losing saved music

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. Any help would be Awsome. Thank you

Newbie

I will save albums or songs to my account but days later when I go to listen to them they are gone and I have to re save them. Dose not happen with all albums. In some cases it's the same artiest. An...

em_glass

Newbie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify dejo de funcionar en galaxy s 5

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Newbie

Desde la actualización del 5 de octubre no encuentro solución, le escribo al soporte tecnico y nada.. lamentable.. necesito ayuda!

Nico

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Galaxy s6 cant shuffle play songs in free version

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u fix my problem?

Newbie

I just tried the 7 day premium trial version and when it expires i can no longer shuffle play songs, i try reinstalling it but not working, i also try to get new account but still not working, can u ...

463 Views

0 replies

0 likes

can't shuffle play
Galaxy S6
  • 463 Views
  • 0 replies
  • 0 likes

Galaxy S5 bug

Hey guys,A month ago I got problem with my Spotify app. When I launch the app, there is the menu, the word "spotify" and a black screen. A few seconds later, the app crashes.I checked the forum and got many responses that my problem is known and spot...

Regular

Hey guys, A month ago I got problem with my Spotify app. When I launch the app, there is the menu, the word "spotify" and a black screen. A few seconds later, the app crashes. I checked the forum a...

Znkh

Regular

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes