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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202499 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202499 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

547290 Views

78 replies

3 likes

  • 547290 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455163 Views

571 replies

38 likes

Account
Free
  • 455163 Views
  • 571 replies
  • 38 likes

Android App Closes itself

Hello, For a week now im experiencing this problem.Every time I open spotify it automatically closes itself.Ive tried reinstalling It, but the problem persists.I've tried unmounting the SD card, restarting the phone, and it persists. I don't know wha...

Casual Listener

Hello,   For a week now im experiencing this problem. Every time I open spotify it automatically closes itself. Ive tried reinstalling It, but the problem persists. I've tried unmounting th...

jorgepenna87

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
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Offline songs, keep unsyncing.

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spotify as you are not offering the service I expect. ...

Casual Listener

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spo...

579 Views

0 replies

0 likes

Songs Unsyncing
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Solved!! Play station 3

Hi guys. I can not even get the login screen on mi PS3 I just see "error to connect the PlayStation Network. Please try again later " it's really frustrating,

Casual Listener

Hi guys. I can not even get the login screen on mi PS3 I just see "error to connect the PlayStation Network. Please try again later " it's really frustrating,

Dragulv

Casual Listener

1202 Views

3 replies

0 likes

PlayStation
ps3
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  • 3 replies
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Track Unavailable sometimes on Cellular data

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play them when I got home on wifi.Since then occasional...

Newbie

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play...

madmonkey23

Roadie

534 Views

1 replies

1 likes

  • 534 Views
  • 1 replies
  • 1 likes

Spotify Connect even in Offline Mode and outside WLAN ?

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my wife at home started the desktop app playing music.Spotif...

Gig Goer

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my w...

591 Views

0 replies

0 likes

  • 591 Views
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Bluetooth

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I get it to work?

Newbie

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I g...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Songs that are no longer available are playing with no sound, and shuffle isn't that great

Hello, My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes out of it, forcing me to waste a skip. I feel the shuffle a...

Casual Listener

Hello,   My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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kindle 8.9 tablet previously played all songs but now will only shuffle songs

Love spotify and listen to it on kindle 8.9 tablets, all songs available to create playlists. Last week went into spotify and could only shuffle songs from playlist. Pls help. Any advice really welcome.

Regular

Love spotify and listen to it on kindle 8.9 tablets, all songs available to create playlists. Last week went into spotify and could only shuffle songs from playlist. Pls help. Any advice really welco...

loppo

Casual Listener

1595 Views

12 replies

0 likes

  • 1595 Views
  • 12 replies
  • 0 likes

Song stops when phone sleeps with pattern lock - Nexus 6, Android 6 (Marshmallow)

I have a Nexus 6. I noticed this behavior after updating to Android 6. When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Spotify and let the phone go to sleep, or if I use the power b...

Casual Listener

I have a Nexus 6. I noticed this behavior after updating to Android 6.   When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Sp...

kingdavidp

Casual Listener

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

Adding local file FROM mobile device!

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I can't find them again and was hoping to set it up th...

Newbie

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I c...

user-removed

Not applicable

596 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Lost PS4 Connect functionality after update

I just updated Spotify and my PS4 Connect functionality is gone. My phone sees the device and attempts to connect but fails every time. I tried resetting both devices and opening Spotify on PS4 so my account was active on both sides. Wanted to mentio...

Newbie

I just updated Spotify and my PS4 Connect functionality is gone. My phone sees the device and attempts to connect but fails every time. I tried resetting both devices and opening Spotify on PS4 so my...

Skitchdog

Casual Listener

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

I need some help

Someone I know was using their premium account on Spotify and had a video of songs in a play list showing so we could watch the video on youtube and the audio was comming threw their spotify program on their laptop can someone explain to me how they ...

Casual Listener

Someone I know was using their premium account on Spotify and had a video of songs in a play list showing so we could watch the video on youtube and the audio was comming threw their spotify program ...

mortax10

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

Solved!! new phone

I got a new phone and when I try to log in to the mobile app it says I already created an account with my email. I have made sure I was using log in and not create account. I also removed my old phone from offline devices and logged out of all device...

Casual Listener

I got a new phone and when I try to log in to the mobile app it says I already created an account with my email. I have made sure I was using log in and not create account. I also removed my old phon...

cardal_xaos

Casual Listener

672 Views

2 replies

0 likes

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  • 2 replies
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Unable to connect to facebook

I just recently got spotify and I Have been trying to connect it to my facebook acount. It is saying that there is already a spotify account linked to it, I checked and I did see one( probably from a few years back). I disconnected the app from faceb...

Visitor

I just recently got spotify and I Have been trying to connect it to my facebook acount. It is saying that there is already a spotify account linked to it, I checked and I did see one( probably from a...

jonasherdegen

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Premium

Io ho comprato il mese scorso spotify premium per tre mesi al prezzo di 0,99 centisimi.Oggi 16/10/2015 mi ritrovo senza premium.Una risposta?!

Casual Listener

Io ho comprato il mese scorso spotify premium per tre mesi al prezzo di 0,99 centisimi. Oggi 16/10/2015 mi ritrovo senza premium. Una risposta?!

Lelemanu

Casual Listener

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Problem With Switching song

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

Newbie

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

PMgep

Music Fan

1493 Views

4 replies

0 likes

Spotify sony xperia z5 compact music help
  • 1493 Views
  • 4 replies
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Need to reauthorise for sonos

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. I am a premium user

Casual Listener

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. ...

MichaelW

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

artist list always incomplete

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Sometimes after a while of researching i am lucky and sp...

Newbie

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Somet...

malinmauritsen

Newbie

837 Views

2 replies

0 likes

  • 837 Views
  • 2 replies
  • 0 likes

Music Issues

Hello,It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the gapless function, but the app still continues to play on...

Gig Goer

Hello, It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the g...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes