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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210730 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

561061 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463012 Views

575 replies

39 likes

Account
Free
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Spotify Connect even in Offline Mode and outside WLAN ?

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my wife at home started the desktop app playing music.Spotif...

Gig Goer

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my w...

599 Views

0 replies

0 likes

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Bluetooth

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I get it to work?

Newbie

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I g...

350 Views

0 replies

0 likes

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Songs that are no longer available are playing with no sound, and shuffle isn't that great

Hello, My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes out of it, forcing me to waste a skip. I feel the shuffle a...

Casual Listener

Hello,   My complaint is that on mobile, with the random shuffle playlist, songs that are no longer available, such as Taylor Swift's songs, are popping up and being played, but no sound comes...

375 Views

0 replies

0 likes

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kindle 8.9 tablet previously played all songs but now will only shuffle songs

Love spotify and listen to it on kindle 8.9 tablets, all songs available to create playlists. Last week went into spotify and could only shuffle songs from playlist. Pls help. Any advice really welcome.

Regular

Love spotify and listen to it on kindle 8.9 tablets, all songs available to create playlists. Last week went into spotify and could only shuffle songs from playlist. Pls help. Any advice really welco...

loppo

Casual Listener

1649 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Song stops when phone sleeps with pattern lock - Nexus 6, Android 6 (Marshmallow)

I have a Nexus 6. I noticed this behavior after updating to Android 6. When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Spotify and let the phone go to sleep, or if I use the power b...

Casual Listener

I have a Nexus 6. I noticed this behavior after updating to Android 6.   When a pattern lock is set (I haven't tested pin or password or any of the other types), if I have a song playing on Sp...

kingdavidp

Casual Listener

513 Views

2 replies

0 likes

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  • 2 replies
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Adding local file FROM mobile device!

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I can't find them again and was hoping to set it up th...

Newbie

So I have found about 40 threads on how to add files from your desktop to a playlist, but what about adding a file from my phone to a playlist? I have a few that I would really love to add in but I c...

user-removed

Not applicable

619 Views

4 replies

0 likes

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Lost PS4 Connect functionality after update

I just updated Spotify and my PS4 Connect functionality is gone. My phone sees the device and attempts to connect but fails every time. I tried resetting both devices and opening Spotify on PS4 so my account was active on both sides. Wanted to mentio...

Newbie

I just updated Spotify and my PS4 Connect functionality is gone. My phone sees the device and attempts to connect but fails every time. I tried resetting both devices and opening Spotify on PS4 so my...

Skitchdog

Casual Listener

485 Views

1 replies

1 likes

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  • 1 replies
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I need some help

Someone I know was using their premium account on Spotify and had a video of songs in a play list showing so we could watch the video on youtube and the audio was comming threw their spotify program on their laptop can someone explain to me how they ...

Casual Listener

Someone I know was using their premium account on Spotify and had a video of songs in a play list showing so we could watch the video on youtube and the audio was comming threw their spotify program ...

mortax10

Casual Listener

467 Views

2 replies

0 likes

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Solved!! new phone

I got a new phone and when I try to log in to the mobile app it says I already created an account with my email. I have made sure I was using log in and not create account. I also removed my old phone from offline devices and logged out of all device...

Casual Listener

I got a new phone and when I try to log in to the mobile app it says I already created an account with my email. I have made sure I was using log in and not create account. I also removed my old phon...

cardal_xaos

Casual Listener

701 Views

2 replies

0 likes

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Unable to connect to facebook

I just recently got spotify and I Have been trying to connect it to my facebook acount. It is saying that there is already a spotify account linked to it, I checked and I did see one( probably from a few years back). I disconnected the app from faceb...

Visitor

I just recently got spotify and I Have been trying to connect it to my facebook acount. It is saying that there is already a spotify account linked to it, I checked and I did see one( probably from a...

jonasherdegen

Community Legend

403 Views

1 replies

0 likes

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  • 1 replies
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Premium

Io ho comprato il mese scorso spotify premium per tre mesi al prezzo di 0,99 centisimi.Oggi 16/10/2015 mi ritrovo senza premium.Una risposta?!

Casual Listener

Io ho comprato il mese scorso spotify premium per tre mesi al prezzo di 0,99 centisimi. Oggi 16/10/2015 mi ritrovo senza premium. Una risposta?!

Lelemanu

Casual Listener

556 Views

1 replies

0 likes

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  • 1 replies
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Problem With Switching song

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

Newbie

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

PMgep

Music Fan

1520 Views

4 replies

0 likes

Spotify sony xperia z5 compact music help
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Need to reauthorise for sonos

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. I am a premium user

Casual Listener

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. ...

MichaelW

Community Legend

621 Views

2 replies

0 likes

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artist list always incomplete

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Sometimes after a while of researching i am lucky and sp...

Newbie

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Somet...

malinmauritsen

Newbie

854 Views

2 replies

0 likes

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Music Issues

Hello,It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the gapless function, but the app still continues to play on...

Gig Goer

Hello, It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the g...

390 Views

0 replies

0 likes

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Solved!! Cannot Sync Over Home WiFi

Hi, I'm having an issue where my phone isn't syncing music over my home wifi. Appears to work just fine at work and on cell data, so appears there's an issue with my home network. I've logged into my router and it is allowing UPnP.I've tried turning ...

Casual Listener

Hi, I'm having an issue where my phone isn't syncing music over my home wifi.  Appears to work just fine at work and on cell data, so appears there's an issue with my home network.   I've...

wcrisler

Casual Listener

826 Views

3 replies

0 likes

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Can't find a song

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased in England but I'm now living in Australia, and my...

Newbie

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased...

286 Views

0 replies

0 likes

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Having issues with playlists

Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, android, or whatever is out there anymore. It has been going on for a ...

Casual Listener

Hi,    New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, andr...

tkazzy79

Casual Listener

337 Views

1 replies

0 likes

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Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

Regular

Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...

jonasherdegen

Community Legend

884 Views

6 replies

0 likes

  • 884 Views
  • 6 replies
  • 0 likes