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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202475 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202475 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547266 Views

78 replies

3 likes

  • 547266 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455153 Views

571 replies

38 likes

Account
Free
  • 455153 Views
  • 571 replies
  • 38 likes

Solved!! Cannot Sync Over Home WiFi

Hi, I'm having an issue where my phone isn't syncing music over my home wifi. Appears to work just fine at work and on cell data, so appears there's an issue with my home network. I've logged into my router and it is allowing UPnP.I've tried turning ...

Casual Listener

Hi, I'm having an issue where my phone isn't syncing music over my home wifi.  Appears to work just fine at work and on cell data, so appears there's an issue with my home network.   I've...

wcrisler

Casual Listener

803 Views

3 replies

0 likes

  • 803 Views
  • 3 replies
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Can't find a song

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased in England but I'm now living in Australia, and my...

Newbie

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
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Having issues with playlists

Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, android, or whatever is out there anymore. It has been going on for a ...

Casual Listener

Hi,    New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, andr...

tkazzy79

Casual Listener

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

Regular

Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...

jonasherdegen

Community Legend

858 Views

6 replies

0 likes

  • 858 Views
  • 6 replies
  • 0 likes

Local files equalizer (Android)

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5).I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Spotify online music.Please help.

Newbie

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5). I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Sp...

jean3601

Community Legend

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

Newbie

Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded?  Ps. Sorry for my english,...

driveflanger

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Wrong version of the song being played

I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify plays the wrong version of the song I want to hear? I'll give ...

Roadie

I don't know if this is the right place to ask this, so if needed please help me moving it.   I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify pl...

494 Views

0 replies

0 likes

  • 494 Views
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Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Newbie

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Chris_Cornell

Gig Goer

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
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lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Newbie

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Chris_Cornell

Gig Goer

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

Newbie

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Werbung

HalloKann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird?Mit Freundlichen GrüßenSebastian Maier

Newbie

Hallo Kann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird? Mit Freundlichen Grüßen Sebastian Maier

Nico

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
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Latest update 14/10-2015

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't find Spotify helpdesk anywhere so I turn to this for...

Casual Listener

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't f...

FLIEZ86

Casual Listener

618 Views

2 replies

1 likes

latest update
silent
songs don't play
  • 618 Views
  • 2 replies
  • 1 likes

Solved!! Spotify freezing/crashing at start-up ???????

Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spotify, as normal, and it opened a black screen with the menu s...

Casual Listener

Hi,   Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spot...

Banshee24

Newbie

8846 Views

10 replies

0 likes

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  • 10 replies
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Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Newbie

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
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Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

Casual Listener

App updates, including Spotify's, always seem to be larger than what's being replaced.  I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...

user-removed

Not applicable

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Galaxy Note 4 Syncing Issues

Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it, it unsyncs when I leave the house and then I have to sync it all...

Newbie

Hello everyone,    I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it...

billeady

Regular

1421 Views

2 replies

0 likes

Galaxy
Galaxy Note 4
Issues
syncing
unsyncing
  • 1421 Views
  • 2 replies
  • 0 likes

Chromecast not visible when on wifi, but can connect via PIN

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas?Cheers

Newbie

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas? Cheers

Swanny

Community Legend

5036 Views

8 replies

0 likes

  • 5036 Views
  • 8 replies
  • 0 likes

How to keep spotify as online device

Hello, I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile.It always dissapear from the list once inactive for a short period of ...

Casual Listener

Hello,   I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile. It alway...

user-removed

Not applicable

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Unplayable tracks!!!

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing normally but there is no sound

Newbie

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing ...

582 Views

0 replies

1 likes

Spotify
unplayable tracks
  • 582 Views
  • 0 replies
  • 1 likes