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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111118 Views

26 replies

3 likes

  • 111118 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223608 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223608 Views
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580759 Views

79 replies

3 likes

  • 580759 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478200 Views

577 replies

40 likes

Account
Free
  • 478200 Views
  • 577 replies
  • 40 likes

Spotify keeps on stopping

I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely random fashion. There are days/times where it works reasonably w...

Newbie

I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless.   Some time ago Spotify mobile app has started acting up in a completely rand...

Simpaty

Regular

1319 Views

2 replies

0 likes

  • 1319 Views
  • 2 replies
  • 0 likes

Cierre inesperado en galaxi s5

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio

Casual Listener

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

My spotfiy notifications are in dutch...

Hello!My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'( Example: Daimdaddel Daim folgt jetzt Deiner Playlist Rawstyle!.

Casual Listener

Hello! My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'(   Example:     Daimdadde...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Won't stay logged in

On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log in because my I don't live in the country I've selec...

Newbie

On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log i...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
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Problem connecting Chromecast (2015) with Samsung S6

Hello! I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotify logo appears on my TV, but after some seconds trying to connect, my TV sh...

Casual Listener

Hello!   I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotif...

zhobhe

Casual Listener

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Spotify closes itself after a while

I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or minutes it closes itself again. It keeps doing this and ...

Newbie

I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or ...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Spotify pauses after every song

Hi there,I hope you can help me with my problem.Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist.Restarting my mobile Phone, changing the streaming quality etc...

Casual Listener

Hi there, I hope you can help me with my problem. Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist. R...

Lutti92

Casual Listener

2882 Views

17 replies

1 likes

  • 2882 Views
  • 17 replies
  • 1 likes

Minha conta premiun expirou antes do prazo, e agora??

Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??

Newbie

Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

sd card malfunction with spotify

I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card start havinh problems. And when i turn my phone off. Th...

Newbie

I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card star...

492 Views

0 replies

0 likes

sd card troubleshooting lg g3
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SD card storage on Android

Hi, Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way more space on my sd card than on the phone internal drive. Th...

Casual Listener

Hi,   Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way m...

TaraG

Newbie

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Can't find my old Spotify account

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

Casual Listener

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

kbrooksc

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Can't find my old Spotify account

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

Casual Listener

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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can not log in

help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect? anyone else ever have this problem and knows how to fix thi...

Newbie

help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect?   ...

madmonkey23

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Missing podcasts=\

Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS. Today Ive decided to listen to it and noticed, that its gone....Search cant find any podcasts from him=(

Regular

Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS.   Today Ive decided to listen to it and noticed, that its gone.... Search cant find any podcasts from him=(   &...

834 Views

0 replies

0 likes

  • 834 Views
  • 0 replies
  • 0 likes

crashes

My spotify crashes as soon as i click on the app... I reinstall it, i logged in and it crashes again.... this al started when i uppdated it.

Newbie

My spotify crashes as soon as i click on the app... I reinstall it, i logged in and it crashes again.... this al started when i uppdated it.

Nico

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Transfer storage of offline files from internal storage to USB OTG

Hi! I'm currently using a Samsung Galaxy S6 64GB. I've saved many songs and playlists for offline usage and it obviously ate much of my phone's memory. I had purchased a 32GB USB OTG solely for my music files. Would it be possible to transfer the off...

Music Fan

Hi! I'm currently using a Samsung Galaxy S6 64GB. I've saved many songs and playlists for offline usage and it obviously ate much of my phone's memory. I had purchased a 32GB USB OTG solely for my mu...

566 Views

0 replies

2 likes

  • 566 Views
  • 0 replies
  • 2 likes

Can't improve station

For the past three days every time I hit thumbs up or down, I get a message "Sorry, we can't improve your station right now. Please try again later.". It's happened on data and on wi-fi, on multiple stations, after phone reboot, etc.

Casual Listener

For the past three days every time I hit thumbs up or down, I get a message "Sorry, we can't improve your station right now. Please try again later.". It's happened on data and on wi-fi, on multiple ...

801 Views

0 replies

7 likes

  • 801 Views
  • 0 replies
  • 7 likes

Offline data saved to SD card - still blocks internal memory

Hello everyone, I use a Sony Xperia Z with Android 5.0. I have downloaded offline available music via spotify. If I have a look at the apps' details it sais that Spotify takes uf 2,8 GB memory, 2,74GB of which are stored on the SD-card. Still the Spo...

Newbie

Hello everyone,   I use a Sony Xperia Z with Android 5.0.   I have downloaded offline available music via spotify. If I have a look at the apps' details it sais that Spotify takes uf 2,...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Offline content disappearing

Hi, I am having a problem with all my offline content disappearing after a power down or reboot - Note 4I am on Spotify premium.I have tried deleting the cache, uninstalling, reseting the devices attached to my account (ipad, anroid phone and macbook...

Newbie

Hi,   I am having a problem with all my offline content disappearing after a power down or reboot - Note 4 I am on Spotify premium. I have tried deleting the cache, uninstalling, reseting th...

608 Views

0 replies

1 likes

disappearing
  • 608 Views
  • 0 replies
  • 1 likes