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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107318 Views

26 replies

3 likes

  • 107318 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217204 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217204 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571238 Views

79 replies

3 likes

  • 571238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470684 Views

577 replies

40 likes

Account
Free
  • 470684 Views
  • 577 replies
  • 40 likes

Spotify connect connecting to undesired device

I am a Audio Video Professional and While installting a Heos amp at a customers house, I played music from my spotify account. The problem is that I can switch to there house from my spotify account and play music remotely. When I look at spotify con...

Newbie

I am a Audio Video Professional and While installting a Heos amp at a customers house, I played music from my spotify account.  The problem is that I can switch to there house from my spotify ac...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

BUG [ANDROID] : Spotify desynchronizes everything once a week...

Friendly greetings !I am currently running Spotify Premium on Android 4.2.2, on a Wiko Stairway.I'd like to share you my discontent after something recurring happens :Spotify desynchronizes everything I synchronized once in a while (for example, afte...

Casual Listener

Friendly greetings ! I am currently running Spotify Premium on Android 4.2.2, on a Wiko Stairway. I'd like to share you my discontent after something recurring happens : Spotify desynchronizes eve...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Reset password

I tried to reset my password but when I receive the link in my email it tell me that that link has already been used or that the form has expired.What do I do then???

Casual Listener

I tried to reset my password but when I receive the link in my email it tell me that that link has already been used or that the form has expired. What do I do then???

Josuecampos1994

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Spotify is stopping after each streaming radio song... Android

=== START OF TEMPLATE === Description Please describe the problem: Playback keeps stopping after playing (in most cases) a single song. Example:Song plays completely. Nothing happens next unless I intervene. What are the steps you took to get to the ...

Newbie

=== START OF TEMPLATE ===   Description Please describe the problem: Playback keeps stopping after playing (in most cases) a single song. Example:Song plays completely. Nothing happens...

mmcbass

Newbie

2099 Views

2 replies

4 likes

  • 2099 Views
  • 2 replies
  • 4 likes

Android Offline Album Covers

Hello all, I'm having an issue with Spotify for Android. When I set a playlist to offline and there are local files, they will sync but the album covers will not. I have tried unsyncing the playlist and downloading it again, I have tried resetting th...

Newbie

Hello all,   I'm having an issue with Spotify for Android. When I set a playlist to offline and there are local files, they will sync but the album covers will not.   I have tried unsyn...

620 Views

0 replies

0 likes

Android
Offline songs
  • 620 Views
  • 0 replies
  • 0 likes

Solved!! BUG: Spotify Connect - Device disappears after 12-24h

I have a dedicated Android device running KitKat hooked up to my stereo. This device is running spotify and basically acts as the player. I then use other Android devices to connect to it and play music using Spotify Connect. This works good for the ...

Casual Listener

I have a dedicated Android device running KitKat hooked up to my stereo. This device is running spotify and basically acts as the player. I then use other Android devices to connect to it and play mu...

robvanberkel62

Newbie

5834 Views

12 replies

1 likes

  • 5834 Views
  • 12 replies
  • 1 likes

How to view a list of my good rated radio songs

I want to view all my good rated radio songs, is this possible?

Casual Listener

I want to view all my good rated radio songs, is this possible?

bredy56

Newbie

686 Views

4 replies

0 likes

  • 686 Views
  • 4 replies
  • 0 likes

Solved!! My spotify keeps crashing

For some reason my spotify keeps crashing. I can't even get on to the homepage. When I click on the app it goes to a black page with the word spotify on the top left hand side as if it is about to open up the home page but then just shuts down. None ...

Casual Listener

For some reason my spotify keeps crashing. I can't even get on to the homepage. When I click on the app it goes to a black page with the word spotify on the top left hand side as if it is about to op...

littlemiss_lynz

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Can not login on mobile app

I've had spotify for a long time. I recently switched carriers and got the same phone (HTC One m8) and when I try to login on the app it says username or password is incorrect. I've already tried changing my password. I know my login information is c...

Newbie

I've had spotify for a long time. I recently switched carriers and got the same phone (HTC One m8) and when I try to login on the app it says username or password is incorrect. I've already tried cha...

madmonkey23

Roadie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode kills downloaded playlists!?

Hi guys, I suffer from a very annoying issue with Spotify on my Android phone. Although I downloaded a complete playlist (which works nicely), it happens that Spotify tells me, that the playlist is not fully downloaded next or the overnext day.I have...

Regular

Hi guys,   I suffer from a very annoying issue with Spotify on my Android phone.   Although I downloaded a complete playlist (which works nicely), it happens that Spotify tells me, that...

Markus72

Regular

1015 Views

5 replies

0 likes

  • 1015 Views
  • 5 replies
  • 0 likes

Spotify crashes / close suddenly

I have a Samsung S5, and a premium account with spotify.1. When I start the app Spotify, immediately it closes suddenly.2. Only appears a black screen, and then it closed.I did:a. Clean the app memory.b. Deinstallc. ReinstallBut the issue continue. T...

Newbie

I have a Samsung S5, and a premium account with spotify. 1. When I start the app Spotify, immediately it closes suddenly. 2. Only appears a black screen, and then it closed. I did: a. Clean the a...

Nico

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast issue with Spotify on Android

From my Galaxy S5 on Verizon using Android 5.0 Spotify says it is connected to my Chromecast device but only plays on the phone speakers. Each time I touch Chromecast under "devices" it says connected but it still says playing on phone speakers and d...

Casual Listener

From my Galaxy S5 on Verizon using Android 5.0 Spotify says it is connected to my Chromecast device but only plays on the phone speakers.  Each time I touch Chromecast under "devices" it says co...

Nigelee77

Casual Listener

2321 Views

3 replies

0 likes

  • 2321 Views
  • 3 replies
  • 0 likes

Solved!! Spotify via Android

Hello. Can I use Spotify on Android devices via connecting through USB or AUX or Bluetooth to a radio?

Regular

Hello. Can I use Spotify on Android devices via connecting through USB or AUX or Bluetooth to a radio?

kbrooksc

Community Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Google play code gift

when I type my google play code, says it's not valid. I paid in cash and have the note, why not work?

Newbie

when I type my google play code, says it's not valid. I paid in cash and have the note, why not work?

kbrooksc

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Android App Closes itself

Hello, For a week now im experiencing this problem.Every time I open spotify it automatically closes itself.Ive tried reinstalling It, but the problem persists.I've tried unmounting the SD card, restarting the phone, and it persists. I don't know wha...

Casual Listener

Hello,   For a week now im experiencing this problem. Every time I open spotify it automatically closes itself. Ive tried reinstalling It, but the problem persists. I've tried unmounting th...

jorgepenna87

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Offline songs, keep unsyncing.

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spotify as you are not offering the service I expect. ...

Casual Listener

Alot of people have had this issue and you dont seem to be doing anything about it. I love my spotify and the service I get with it but this is really irrititating, I am considering cancelling my Spo...

599 Views

0 replies

0 likes

Songs Unsyncing
  • 599 Views
  • 0 replies
  • 0 likes

Solved!! Play station 3

Hi guys. I can not even get the login screen on mi PS3 I just see "error to connect the PlayStation Network. Please try again later " it's really frustrating,

Casual Listener

Hi guys. I can not even get the login screen on mi PS3 I just see "error to connect the PlayStation Network. Please try again later " it's really frustrating,

Dragulv

Casual Listener

1246 Views

3 replies

0 likes

PlayStation
ps3
  • 1246 Views
  • 3 replies
  • 0 likes

Track Unavailable sometimes on Cellular data

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play them when I got home on wifi.Since then occasional...

Newbie

Hey all. So I first noticed this problem when Spotify released their "Running" play lists. I tried to play them and got the "track unavailable" error on every song I tried to play. I was able to play...

madmonkey23

Roadie

560 Views

1 replies

1 likes

  • 560 Views
  • 1 replies
  • 1 likes

Spotify Connect even in Offline Mode and outside WLAN ?

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my wife at home started the desktop app playing music.Spotif...

Gig Goer

Hi, friday i sat in the office listening to music through spotify on my mobile phone. Spotify was in Offline Mode and WLAN was turned off when suddenly the music switched and i noticed that my w...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Bluetooth

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I get it to work?

Newbie

I paired my Samsung Galaxy S4 to my 2013 Chevy Cruze however I tried to play Spotify and it doesn't play on my car. It plays through my phone. Do I need to change some setting on my phone? How do I g...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes