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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194895 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536233 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439975 Views

565 replies

37 likes

Account
Free
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Moto X Pure only has a 3x1 widget

Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?

Casual Listener

Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?

HunterSWolf

Casual Listener

1241 Views

6 replies

0 likes

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  • 6 replies
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Stuck in Offline Mode since installing updated Android app.

Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in online mode regardless of what I try. I have tried 4...

Newbie

Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in o...

Chi3

Newbie

3216 Views

10 replies

3 likes

  • 3216 Views
  • 10 replies
  • 3 likes

Spotify won't open

I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds.Someone please help I cant afford to pay for broken ...

Casual Listener

I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds. ...

Nico

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Can't log into spotify on my android Galaxy s6 edge

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and redownloaded it, and nothing. When I try to log in, it...

Casual Listener

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and red...

2183650

Casual Listener

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

I Can Only See My Own Shares in Activity

Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following eachother, we'd be able to see eachother's Posts/Sha...

Regular

Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following e...

311 Views

0 replies

0 likes

  • 311 Views
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Solved!! Spotify running ridiculously slow

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, the app doesn't work at all, just hangs in loading sc...

Regular

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, th...

Camranbant

Regular

2181 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify crashes

Brief description of the issue: Spotify crashes when I try to open it since the update from this morning.Steps to reproduce the issue:First I did this : I update my application.Then I did that: I clic (with my finger) on the Spotify icon.I also did t...

Visitor

Brief description of the issue: Spotify crashes when I try to open it since the update from this morning. Steps to reproduce the issue: First I did this : I update my application. Then I did ...

Nico

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

random playlist shuffling

I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why this is happening?

Gig Goer

I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why thi...

223 Views

0 replies

0 likes

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Change volume

When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it even possible change volume in tablet with phone?

Newbie

When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it e...

260 Views

0 replies

0 likes

  • 260 Views
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Solved!! Offline playlist deleted from phone, won't let me download again.

Hi, This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been deleted form my phone, as they won't play when i set spotify to of...

Newbie

Hi,   This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been delete...

user-removed

Not applicable

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

EQ revert

I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.

Newbie

I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.

295 Views

0 replies

0 likes

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can't play songs in my Playlist

Songs I had on my Playlist I can no longer play. Why?

Newbie

Songs I had on my Playlist I can no longer play. Why?

263 Views

0 replies

0 likes

  • 263 Views
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[Android] App crash on loading after I experienced a folder bug on webplayer

Hello, I've tried to order my playlist into folders in the webplayer.Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on load.I'm currently using an Z3c with Android 5.1.1. Please mo...

Newbie

Hello,   I've tried to order my playlist into folders in the webplayer. Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on...

419 Views

0 replies

0 likes

Crash
folder
Web Player
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Solved!! Struggling to get started

Hi all, I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem. I have an iPad and a Samsung Galaxy S5 mobile. I've downloaded a few albums via my iPad and want to be able to listen t...

Regular

Hi all,   I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem.   I have an iPad and a Samsung Galaxy S5 mobile. I'v...

confused50

Regular

1158 Views

8 replies

0 likes

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  • 8 replies
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Android and a laptop

I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and add some music to it. How do i get the new Playlist a...

Casual Listener

I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and ad...

318 Views

0 replies

0 likes

  • 318 Views
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Solved!! Discover Weekly is still missing

I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me I also can't find it under the "Browse" -> "Discover" Section.

Casual Listener

I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me 😄      I also can't find it ...

Alexamorrigan

Casual Listener

1369 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify free not working on kindle fire hd

Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?

Casual Listener

Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?

465 Views

0 replies

0 likes

  • 465 Views
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Spotify closes automatically Android

Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination my phone is a Samsung Galaxy S5 Android Lollipop 5.0 from the ...

Casual Listener

Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination  ...

Dr4nzer

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Com.spotify.music image in gallery for Samsung s6 edge plus

About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyone know what to do to get rid of this for good?

Casual Listener

About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyo...

639 Views

0 replies

0 likes

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Airplay on android

spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda

Casual Listener

spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes