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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42594 Views
  • 66 replies
  • 25 likes
  • 42594 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878095 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878095 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26384 Views
  • 4 replies
  • 0 likes
  • 26384 Views
  • 4 replies
  • 0 likes

Works on some wi-fi networks, but not others

Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event it does play music, it only plays for 11 seconds. I...

  • Newbie
  • Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event ...
  • 522 Views
  • 0 replies
  • 0 likes
  • 522 Views
  • 0 replies
  • 0 likes

Spotify will not play on my android

I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being to complicated. I just want to play music and go on...

  • Newbie
  • I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being ...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Spotify stops playing every time I open a new app.

Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, but I recently got a new phone, the LG Volt and the ...

  • Newbie
  • Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, b...
  • Asianz
  • Newbie
  • 1056 Views
  • 1 replies
  • 0 likes
  • 1056 Views
  • 1 replies
  • 0 likes

Spotify always hangs -.-

Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the first song correctly, and from the next one on, there ...

  • Newbie
  • Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the fir...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Cant log in via facebook.

Hey! I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just keeps spinning and spinning. Tried doing a clean install wich...

  • Casual Listener
  • Hey!   I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just k...
  • yatima
  • Newbie
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Can't log in to my account on my app but I can online

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

  • Newbie
  • Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account
  • DasPeter
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Blurry Album Art in Notification

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where this is fixed

  • Newbie
  • I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where t...
  • 1110 Views
  • 0 replies
  • 0 likes
  • album artwork
  • 1110 Views
  • 0 replies
  • 0 likes

Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

  • Roadie
  • I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.
  • NJMike
  • Roadie
  • 1244 Views
  • 5 replies
  • 0 likes
  • 1244 Views
  • 5 replies
  • 0 likes

Removed "Available Offline" by mistake!

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or do I habe download all of them again?

  • Newbie
  • Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or ...
  • cephalization
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

How can i listen misic only on my device

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

  • Newbie
  • If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.
  • cephalization
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

playlist

why do my offline playlists keep getting deleted from my android device?

  • Newbie
  • why do my offline playlists keep getting deleted from my android device?
  • user-removed
  • Not applicable
  • 26694 Views
  • 1 replies
  • 0 likes
  • 26694 Views
  • 1 replies
  • 0 likes

Missing album track C2C - Tetra

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing.Was wondering if this was an oversight or a licensing issue. Help much appreciated

  • Newbie
  • As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing. Was wondering if this was an oversi...
  • kbrooksc
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Moving Local Files

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they no longer show up in my playlist on my PC. The song...

  • Newbie
  • So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they ...
  • kbrooksc
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

My spotify premium stopped earlier then it was supposed to be

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

  • Casual Listener
  • I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?
  • kbrooksc
  • Community Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

SD card storage - unreliable, and so spotify - unreliable.

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many times I've had to do a complete uninstall just to get i...

  • Casual Listener
  • It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many time...
  • armchair_scouse
  • Newbie
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

RyanDan - Imagine

Not sure if I'm posting this in the right place but I'm new here!I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It comes up with script-running problems.)My life phone can ...

  • Casual Listener
  • Not sure if I'm posting this in the right place but I'm new here! I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It co...
  • plonkzzz
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

spotify fails to launch

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again. === START OF TEMPLATE ===Brief description of the issue: Everytime i try to start spotify, it goes black, then says "Unfortunetly,...

  • Newbie
  • About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again.      === START OF TEMPLATE === Brief description of the is...
  • huon22
  • Casual Listener
  • 412 Views
  • 3 replies
  • 0 likes
  • 412 Views
  • 3 replies
  • 0 likes

Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

  • Casual Listener
  • Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...
  • cadmielp
  • Roadie
  • 5038 Views
  • 18 replies
  • 4 likes
  • 5038 Views
  • 18 replies
  • 4 likes

Free Spotify playlist

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I saved 2 nights ago.

  • Music Fan
  • I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I...
  • patdriessen
  • Music Fan
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Spotify Connect For Desktop App

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue keeps me away from it. I've turned on Sync from cellul...

  • Regular
  • I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue kee...
  • flash042
  • Casual Listener
  • 765 Views
  • 12 replies
  • 0 likes
  • 765 Views
  • 12 replies
  • 0 likes