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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210716 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210716 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561041 Views

78 replies

3 likes

  • 561041 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462999 Views

575 replies

39 likes

Account
Free
  • 462999 Views
  • 575 replies
  • 39 likes

Local files equalizer (Android)

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5).I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Spotify online music.Please help.

Newbie

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5). I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Sp...

jean3601

Community Legend

1122 Views

1 replies

0 likes

  • 1122 Views
  • 1 replies
  • 0 likes

Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

Newbie

Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded?  Ps. Sorry for my english,...

driveflanger

Community Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Wrong version of the song being played

I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify plays the wrong version of the song I want to hear? I'll give ...

Roadie

I don't know if this is the right place to ask this, so if needed please help me moving it.   I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify pl...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Newbie

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Chris_Cornell

Gig Goer

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Newbie

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Chris_Cornell

Gig Goer

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

Newbie

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Werbung

HalloKann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird?Mit Freundlichen GrüßenSebastian Maier

Newbie

Hallo Kann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird? Mit Freundlichen Grüßen Sebastian Maier

Nico

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Latest update 14/10-2015

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't find Spotify helpdesk anywhere so I turn to this for...

Casual Listener

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't f...

FLIEZ86

Casual Listener

645 Views

2 replies

1 likes

latest update
silent
songs don't play
  • 645 Views
  • 2 replies
  • 1 likes

Solved!! Spotify freezing/crashing at start-up ???????

Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spotify, as normal, and it opened a black screen with the menu s...

Casual Listener

Hi,   Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spot...

Banshee24

Newbie

8936 Views

10 replies

0 likes

  • 8936 Views
  • 10 replies
  • 0 likes

Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Newbie

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

Casual Listener

App updates, including Spotify's, always seem to be larger than what's being replaced.  I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...

user-removed

Not applicable

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Galaxy Note 4 Syncing Issues

Hello everyone, I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it, it unsyncs when I leave the house and then I have to sync it all...

Newbie

Hello everyone,    I just got my new phone, The Galaxy Note 4, and I love it. However, I am having issues with Spotify, specifially syncing music to it. Whenever I sync all my music to it...

billeady

Regular

1442 Views

2 replies

0 likes

Galaxy
Galaxy Note 4
Issues
syncing
unsyncing
  • 1442 Views
  • 2 replies
  • 0 likes

Chromecast not visible when on wifi, but can connect via PIN

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas?Cheers

Newbie

Basically I can't see my chromecast when I'm connected to my wifi network but it's available via PIN when I'm just using my carrier network. Anyone have any ideas? Cheers

Swanny

Community Legend

5081 Views

8 replies

0 likes

  • 5081 Views
  • 8 replies
  • 0 likes

How to keep spotify as online device

Hello, I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile.It always dissapear from the list once inactive for a short period of ...

Casual Listener

Hello,   I would like to keep spotify still available between online devices. I have android device connected to my sound system and would like to play music remotely from my mobile. It alway...

user-removed

Not applicable

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Unplayable tracks!!!

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing normally but there is no sound

Newbie

Recently I have 3 tracks that have been unable to play for whatever reason i do not know. It's not a grey ttack because for the past 2 months the tracks were playable. The time bar keeps progressing ...

594 Views

0 replies

1 likes

Spotify
unplayable tracks
  • 594 Views
  • 0 replies
  • 1 likes

Moto X Pure only has a 3x1 widget

Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?

Casual Listener

Today I received my moto x pure and when I added the play back widget and saw there is only a 3x1 version. My 2014 has a 4x1 which I thought was odd. Anyone else seeing this?

HunterSWolf

Casual Listener

1349 Views

6 replies

0 likes

  • 1349 Views
  • 6 replies
  • 0 likes

Stuck in Offline Mode since installing updated Android app.

Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in online mode regardless of what I try. I have tried 4...

Newbie

Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in o...

Chi3

Newbie

3399 Views

10 replies

3 likes

  • 3399 Views
  • 10 replies
  • 3 likes

Spotify won't open

I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds.Someone please help I cant afford to pay for broken ...

Casual Listener

I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds. ...

Nico

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Can't log into spotify on my android Galaxy s6 edge

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and redownloaded it, and nothing. When I try to log in, it...

Casual Listener

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and red...

2183650

Casual Listener

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes