Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118634 Views

27 replies

4 likes

  • 118634 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239210 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239210 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600081 Views

79 replies

3 likes

  • 600081 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

Solved!! Chromecast 1st gen support

Hi, how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone?I believe the support has been rolled out to the latest gen Chromecast devices but I am not sure about those of us with...

Music Fan

Hi,   how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone? I believe the support has been rolled out to the latest g...

Vortexmind

Music Fan

3987 Views

3 replies

1 likes

  • 3987 Views
  • 3 replies
  • 1 likes

Turn your darn ads down

I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the one that starts with the frickin car horn???? It's li...

Newbie

I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the on...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

Waiting to Download Even When I Am Online

I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fine. It is only spotify that doesnt want to work. It ...

Newbie

I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fin...

Daniel

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

1 device but says 3 devices limit and now can't "play offline"

Hello Spotify community, I love the app and the software in general (recently upgraded). I figured out how to download my songs on my Samsung Galaxy S6 to play them offline and I don't know how, when I add new songs on my desktop, to automatically ha...

Visitor

Hello Spotify community,   I love the app and the software in general (recently upgraded).    I figured out how to download my songs on my Samsung Galaxy S6 to play them offline an...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Music add at Playlist by "Local Files" not synchronize with device Android

When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could add any music of my Local Files in the Playlist and it synch...

Visitor

When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could...

user-removed

Not applicable

1010 Views

6 replies

0 likes

  • 1010 Views
  • 6 replies
  • 0 likes

Spotify keeps on stopping

I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely random fashion. There are days/times where it works reasonably w...

Newbie

I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless.   Some time ago Spotify mobile app has started acting up in a completely rand...

Simpaty

Regular

1340 Views

2 replies

0 likes

  • 1340 Views
  • 2 replies
  • 0 likes

Cierre inesperado en galaxi s5

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio

Casual Listener

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

My spotfiy notifications are in dutch...

Hello!My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'( Example: Daimdaddel Daim folgt jetzt Deiner Playlist Rawstyle!.

Casual Listener

Hello! My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'(   Example:     Daimdadde...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Won't stay logged in

On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log in because my I don't live in the country I've selec...

Newbie

On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log i...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Problem connecting Chromecast (2015) with Samsung S6

Hello! I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotify logo appears on my TV, but after some seconds trying to connect, my TV sh...

Casual Listener

Hello!   I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotif...

zhobhe

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Spotify closes itself after a while

I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or minutes it closes itself again. It keeps doing this and ...

Newbie

I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or ...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Spotify pauses after every song

Hi there,I hope you can help me with my problem.Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist.Restarting my mobile Phone, changing the streaming quality etc...

Casual Listener

Hi there, I hope you can help me with my problem. Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist. R...

Lutti92

Casual Listener

2934 Views

17 replies

1 likes

  • 2934 Views
  • 17 replies
  • 1 likes

Minha conta premiun expirou antes do prazo, e agora??

Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??

Newbie

Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

sd card malfunction with spotify

I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card start havinh problems. And when i turn my phone off. Th...

Newbie

I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card star...

511 Views

0 replies

0 likes

sd card troubleshooting lg g3
  • 511 Views
  • 0 replies
  • 0 likes

SD card storage on Android

Hi, Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way more space on my sd card than on the phone internal drive. Th...

Casual Listener

Hi,   Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way m...

TaraG

Newbie

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Can't find my old Spotify account

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

Casual Listener

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

kbrooksc

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Can't find my old Spotify account

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

Casual Listener

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

can not log in

help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect? anyone else ever have this problem and knows how to fix thi...

Newbie

help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect?   ...

madmonkey23

Roadie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Missing podcasts=\

Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS. Today Ive decided to listen to it and noticed, that its gone....Search cant find any podcasts from him=(

Regular

Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS.   Today Ive decided to listen to it and noticed, that its gone.... Search cant find any podcasts from him=(   &...

848 Views

0 replies

0 likes

  • 848 Views
  • 0 replies
  • 0 likes