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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7434 Views

0 replies

7 likes

  • 7434 Views
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Audio quality low when using any app

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium.I installed it on my new phone and set the audio quality to high for my downloads. When playing songs while on the home screen it sounds very nice. How...

Newbie

I very recently got a new phone, I've been a big spotify user for a while and have spotify premium. I installed it on my new phone and set the audio quality to high for my downloads. When playing ...

naimzulkefli

Newbie

2644 Views

2 replies

2 likes

4x
Apps
audio
honor
huawei
quality
  • 2644 Views
  • 2 replies
  • 2 likes

Avançar para próxima musica não funciona com a Capa Flip Cover S View (S5)

Boa tarde, Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugin para avançar a musica na tela modificada da capa somente na tela...

Newbie

Boa tarde,    Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugi...

880 Views

0 replies

0 likes

Next Song
plugin
Samsung
SM-G900M
Tela de Bloqueio
view
  • 880 Views
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Solved!! Android app login failure

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times and bark like a chicken? I see lots of reports of iss...

Visitor

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times an...

user-removed

Not applicable

1095 Views

1 replies

0 likes

Android
errors
Login
waste of time
  • 1095 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't save offline playlists to external SD-card

Hey! My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it just saves the music to my internal SD, which only has a few...

Casual Listener

Hey!   My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it ...

Jordi

Community Legend

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
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How can I retrieve my usename & password for my premium

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

Casual Listener

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

308 Views

0 replies

0 likes

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LOCAL File PLAYBACk

Hey, I am having a problem. I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device. I still cannot play these local files. How do I fix this problem. I would lov...

Newbie

Hey,   I am having a problem.  I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device.  I sti...

PhantomDiesel

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
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Spotify Connect sees my Pioneer, but doesnt connect

Hello guys,I use Android, Spotify PremiumWith the elder versions of Spotify i could connect with no trouble.since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt react.with other apps the pioneer works (airplay a.s.o.)I a...

Visitor

Hello guys, I use Android, Spotify Premium With the elder versions of Spotify i could connect with no trouble. since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt re...

316 Views

0 replies

0 likes

  • 316 Views
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Playlists constantly disable offline and always downloading

I am at the end of my tether. Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline. They work for a single session. When I go back in, they are no longer offline. ...

Casual Listener

I am at the end of my tether.  Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline.  They work for a ...

callandy

Casual Listener

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
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Solved!! Spotify automatically logout and delete saved songs every 2 weeks (circa)

Hi all, I'm facing a tedious problem, like title says almost every 2 weeks i open Spotify and i found i need to login again, when done if i go to my songs section i found that i need to redownload them all...i just can't figure out what's the matter!

Regular

Hi all, I'm facing a tedious problem, like title says almost every 2 weeks i open Spotify and i found i need to login again, when done if i go to my songs section i found that i need to redownload th...

Benkayrealtor

Newbie

6299 Views

8 replies

0 likes

  • 6299 Views
  • 8 replies
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Waiting to download Local files onto smartphone....

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when I attempt to download the music to make it availabl...

Newbie

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when ...

441 Views

0 replies

0 likes

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Samsung Galaxy 6 - not moving to next song through bluetooth

Apologies if this has been answered elsewhere but I couldn't see anything similar. I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from the S4), when I use the radio / bluetooth devices "next / s...

Newbie

Apologies if this has been answered elsewhere but I couldn't see anything similar.   I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from...

teffisk

Casual Listener

971 Views

2 replies

0 likes

bluetooth
Next
Samsung S6
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  • 2 replies
  • 0 likes

Problem to login

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Newbie

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Thomzen42

Newbie

359 Views

1 replies

0 likes

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Why won't searched/played songs stay HIDDEN in "Your Music" section?

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the song, and go on with my day. Now, I close the app, ...

Newbie

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the ...

450 Views

0 replies

0 likes

  • 450 Views
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[All Platforms][Other] Permentaly delete recently played songs or playlist

So recently on my android tablet my spotify has been acting up. It used to allow me to permanently delete things off of the recently played list. I don't know if this is happening to anyone else on their mobile device. But it should be a feature adde...

Regular

So recently on my android tablet my spotify has been acting up. It used to allow me to permanently delete things off of the recently played list. I don't know if this is happening to anyone else on t...

Mandy-209

Regular

728 Views

2 replies

0 likes

All Platforms
Other
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Connection issues

Hi guys, I have been experiencing consistent connection issues with spotify since I started using it several months ago. I would say that 40-50% of the time when I'm searching for new music, spotify won't load. It won't find any songs and often tells...

Newbie

Hi guys,   I have been experiencing consistent connection issues with spotify since I started using it several months ago.   I would say that 40-50% of the time when I'm searching for n...

Nico

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
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Android app board

Hello,I am a spotify user since few years, I've created this topic because i dont understand why you change the board of android app.http://img.clubic.com/07332370-photo-spotify-android.jpgIs it possible to use spotify with this board (i prefer it!)?...

Visitor

Hello, I am a spotify user since few years, I've created this topic because i dont understand why you change the board of android app. http://img.clubic.com/07332370-photo-spotify-android.jpg ...

315 Views

0 replies

0 likes

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Song title in lock screen is often wrong

On my Android devices (Nexus 5 and Nexus 10), most of the times the song title shown on lock screen is wrong: it's the title of the song that was playing when the device got locked, NOT the currently playing track! Sometimes the background picture is...

Music Fan

On my Android devices (Nexus 5 and Nexus 10), most of the times the song title shown on lock screen is wrong: it's the title of the song that was playing when the device got locked, NOT the currently...

482 Views

0 replies

0 likes

Android
lockscreen
Title
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Android volume changes bug

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happens on Bluetooth and headphones.Is there a fix for th...

Casual Listener

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happen...

jrgray6

Newbie

1054 Views

2 replies

2 likes

  • 1054 Views
  • 2 replies
  • 2 likes