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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210750 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561086 Views

78 replies

3 likes

  • 561086 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463029 Views

575 replies

39 likes

Account
Free
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Can't log into spotify on my android Galaxy s6 edge

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and redownloaded it, and nothing. When I try to log in, it...

Casual Listener

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and red...

2183650

Casual Listener

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
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I Can Only See My Own Shares in Activity

Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following eachother, we'd be able to see eachother's Posts/Sha...

Regular

Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following e...

332 Views

0 replies

0 likes

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Solved!! Spotify running ridiculously slow

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, the app doesn't work at all, just hangs in loading sc...

Regular

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, th...

Camranbant

Regular

2378 Views

8 replies

0 likes

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  • 8 replies
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Spotify crashes

Brief description of the issue: Spotify crashes when I try to open it since the update from this morning.Steps to reproduce the issue:First I did this : I update my application.Then I did that: I clic (with my finger) on the Spotify icon.I also did t...

Visitor

Brief description of the issue: Spotify crashes when I try to open it since the update from this morning. Steps to reproduce the issue: First I did this : I update my application. Then I did ...

Nico

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

random playlist shuffling

I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why this is happening?

Gig Goer

I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why thi...

243 Views

0 replies

0 likes

  • 243 Views
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Change volume

When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it even possible change volume in tablet with phone?

Newbie

When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it e...

278 Views

0 replies

0 likes

  • 278 Views
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Solved!! Offline playlist deleted from phone, won't let me download again.

Hi, This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been deleted form my phone, as they won't play when i set spotify to of...

Newbie

Hi,   This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been delete...

user-removed

Not applicable

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

EQ revert

I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.

Newbie

I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.

311 Views

0 replies

0 likes

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can't play songs in my Playlist

Songs I had on my Playlist I can no longer play. Why?

Newbie

Songs I had on my Playlist I can no longer play. Why?

277 Views

0 replies

0 likes

  • 277 Views
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[Android] App crash on loading after I experienced a folder bug on webplayer

Hello, I've tried to order my playlist into folders in the webplayer.Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on load.I'm currently using an Z3c with Android 5.1.1. Please mo...

Newbie

Hello,   I've tried to order my playlist into folders in the webplayer. Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on...

455 Views

0 replies

0 likes

Crash
folder
Web Player
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Solved!! Struggling to get started

Hi all, I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem. I have an iPad and a Samsung Galaxy S5 mobile. I've downloaded a few albums via my iPad and want to be able to listen t...

Regular

Hi all,   I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem.   I have an iPad and a Samsung Galaxy S5 mobile. I'v...

confused50

Regular

1326 Views

8 replies

0 likes

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  • 8 replies
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Android and a laptop

I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and add some music to it. How do i get the new Playlist a...

Casual Listener

I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and ad...

342 Views

0 replies

0 likes

  • 342 Views
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Solved!! Discover Weekly is still missing

I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me I also can't find it under the "Browse" -> "Discover" Section.

Casual Listener

I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me 😄      I also can't find it ...

Alexamorrigan

Casual Listener

1432 Views

3 replies

1 likes

  • 1432 Views
  • 3 replies
  • 1 likes

Spotify free not working on kindle fire hd

Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?

Casual Listener

Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?

492 Views

0 replies

0 likes

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Spotify closes automatically Android

Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination my phone is a Samsung Galaxy S5 Android Lollipop 5.0 from the ...

Casual Listener

Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination  ...

Dr4nzer

Casual Listener

618 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Com.spotify.music image in gallery for Samsung s6 edge plus

About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyone know what to do to get rid of this for good?

Casual Listener

About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyo...

657 Views

0 replies

0 likes

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Airplay on android

spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda

Casual Listener

spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda

340 Views

0 replies

0 likes

  • 340 Views
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  • 0 likes

Lisa Hannigan' Sea sew vanished....

"You removed all the songs of this album" I didn't do anything but this -brilliant- album purely vanished into thin air... Question of copyright in her country??? A bad move??? I rsally need a explanation"....

Casual Listener

"You removed all the songs of this album" I didn't do anything but this -brilliant- album purely vanished into thin air... Question of copyright in her country??? A bad move??? I rsally need a explan...

373 Views

0 replies

0 likes

Premium
  • 373 Views
  • 0 replies
  • 0 likes

App Fails to locate music after a reset

K, I have continuiously reported this time and time again, and you dumb little children, keep trying to say "its my hardware" or "its my SD card" I would like a phone number to a proper customer support, not some egocentric who refuses to help with t...

Roadie

K, I have continuiously reported this time and time again, and you dumb little children, keep trying to say "its my hardware" or "its my SD card" I would like a phone number to a proper customer supp...

Quentarus

Roadie

630 Views

1 replies

0 likes

fail
Fix
problem
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  • 1 replies
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Can´t use my spotify when I am connected to wifi on my android

My spotify says that im offline when Im trying to use it in my mobile connected to wifi. When using mobile data it is working but as soon as I connect to wifi ,spotify stops working. There is nothing wrong with the wifi.

Newbie

My spotify says that im offline when Im trying to use it in my mobile connected to wifi. When using mobile data it is working but as soon as I connect to wifi ,spotify stops working. There is nothing...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes