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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389050 Views

545 replies

34 likes

Account
Free
  • 389050 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8075 Views

0 replies

7 likes

  • 8075 Views
  • 0 replies
  • 7 likes

No facebook friends feed in Activity Spotify Android

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

Newbie

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

800 Views

0 replies

0 likes

empty
Facebook
no feed
  • 800 Views
  • 0 replies
  • 0 likes

Wrong song title

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sinchronize the lyrics. ¿What can i do? Thanks for you...

Newbie

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sin...

Daniel

Community Legend

716 Views

1 replies

1 likes

  • 716 Views
  • 1 replies
  • 1 likes

My Account

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuffle.

Newbie

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuff...

Nico

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

offline mode on android

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

Casual Listener

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

frank7

Casual Listener

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

Playback stops at random

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur while I'm walking outside with my device in hand or in a poc...

Newbie

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur...

428 Views

0 replies

2 likes

  • 428 Views
  • 0 replies
  • 2 likes

Solved!! Playing local files on phone (android)

The Problem! My phone will not download or play local files from my laptop on my phone. 1. All my Local files play in spotify on my laptop.2. When I press the available offline button in my playlist with local files in it. It says " waiting to downlo...

Casual Listener

The Problem!  My phone will not download or play local files from my laptop on my phone.   1. All my Local files play in spotify on my laptop. 2. When I press the available of...

Egner01

Casual Listener

1050 Views

4 replies

0 likes

  • 1050 Views
  • 4 replies
  • 0 likes

[Android][Other] [Bug] Available connections for Cast without ChromeCast device.

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connection, it's very weird, because I don't have a chrome c...

Casual Listener

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connectio...

Daniel

Community Legend

947 Views

2 replies

0 likes

Android
Other
  • 947 Views
  • 2 replies
  • 0 likes

Solved!! Why can't I rearrange my playlist

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also not letting me on the webplayer on windows PC.What do...

Newbie

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also no...

Daniel

Community Legend

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

can´t log in

Here is the case I use to log in to spotify trough facebook. My facebook web got converted into bussiness and the migration never finished.I want to resset my premium spotify password without going trough facebook Can anybody help Thank you Guillermo

Casual Listener

Here is the case   I use to log in to spotify trough facebook.   My facebook web got converted into bussiness and the migration never finished. I want to resset my premium spotify pass...

Daniel

Community Legend

409 Views

3 replies

0 likes

  • 409 Views
  • 3 replies
  • 0 likes

spotify does not start on my cell

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Visitor

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Daniel

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Faulty "No internet connection" message [Android samsung galaxy S5]

Alright, from the top About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the device has internet connection. It all started with not being ab...

Newbie

Alright, from the top   About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the devi...

xRile

Newbie

1659 Views

2 replies

3 likes

  • 1659 Views
  • 2 replies
  • 3 likes

Only play in shuffle mode with android tablet

Hello, as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on Spotify website is written that I could play the songs I like, maybe I've made something wron...

Casual Listener

Hello,   as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on  Spotify website is writte...

isaackvladimir

Newbie

4432 Views

10 replies

1 likes

  • 4432 Views
  • 10 replies
  • 1 likes

Suscripción

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

Newbie

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

driveflanger

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

I paid for premium but I'm still on free

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Regular

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Vanalgo2000

Regular

1603 Views

18 replies

0 likes

  • 1603 Views
  • 18 replies
  • 0 likes

my Spotify premium doesn't work.

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Newbie

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Daniel

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

lockscreen control

Hi,Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Newbie

Hi, Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Daniel

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Android phone cant play from spotify

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year.Hope you can help?

Newbie

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year. Hope you can help?

Daniel

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Error emisora radio

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Visitor

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Adam_B

Spotify

1592 Views

14 replies

0 likes

  • 1592 Views
  • 14 replies
  • 0 likes

Spotify doesnt work correctly. after 2 mins stop

Hello: I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins. I saw that in mi cel Phonne but in the Tablet works perfect.The other problems is working without internet, the same problems, the songs works correct...

Casual Listener

Hello:   I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins.  I saw that in mi cel Phonne but  in the Tablet works perfect. The other probl...

Daniel

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Volume Adjuster Missing

I'm running the newest version of Spotify available on my Galaxy s4.A few updates ago, the volume adjuster inside spotify running the mobile app disappeared. It used to show up when a song started at the bottom of the screen. Has anyone else noticed ...

Casual Listener

I'm running the newest version of Spotify available on my Galaxy s4. A few updates ago, the volume adjuster inside spotify running the mobile app disappeared.  It used to show up when a song ...

user-removed

Not applicable

648 Views

1 replies

0 likes

Android
Galaxy S4
volume
  • 648 Views
  • 1 replies
  • 0 likes