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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201627 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201627 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545902 Views

78 replies

3 likes

  • 545902 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453632 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

frusturating

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to change song i click stop on the bottom and try to ...

Newbie

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to...

367 Views

0 replies

0 likes

stupid
  • 367 Views
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"Waiting to download"

Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "waiting to download". This in on a Samsung Galaxy S4, spotif...

Casual Listener

Yesterday all of my downloaded content was no longer available offline.  Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "wai...

Daniel

Community Legend

1548 Views

5 replies

0 likes

  • 1548 Views
  • 5 replies
  • 0 likes

Solved!! S5 no working

I can not use the app on my S5 WHAT HAPPPENS?

Casual Listener

I can not use the app on my S5 WHAT HAPPPENS?

Daniel

Community Legend

900 Views

5 replies

0 likes

  • 900 Views
  • 5 replies
  • 0 likes

playlist not working

HiMy spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist even if i was listening to songs at the bottom, any help...

Newbie

Hi My spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist e...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Artists' songs not saved anymore in my Android devices

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, they are stil there on my Windows Spotify client. I s...

Casual Listener

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, th...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Top 50 Offline

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android appI'm using version 3.8.0.800 (By the way, I'm trying this on a premium account)

Casual Listener

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android app I'm using version 3.8....

844 Views

0 replies

1 likes

  • 844 Views
  • 0 replies
  • 1 likes

Premium stops working

Hello,I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premium subscription.I appreciate any help. Thanks!--Thales

Casual Listener

Hello, I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premiu...

Pete

Roadie

1063 Views

9 replies

0 likes

  • 1063 Views
  • 9 replies
  • 0 likes

Family spotify

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still for me.. I assumed it would say fam and that it work...

Newbie

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still f...

PKrider

Newbie

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Spotify stop playing songs with 1 second left.

Brief description of the issue:Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio. I tried changing settings like crossfade and playing without pauses. Also reinstalled the whole ap...

Newbie

Brief description of the issue: Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio.   I tried changing settings like cross...

733 Views

0 replies

0 likes

  • 733 Views
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Samsung android

Two quick questions. I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open. 1. How do I add my phone to my spotify account? 2.How do ...

Casual Listener

Two quick questions.  I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open....

632 Views

0 replies

0 likes

  • 632 Views
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My account was reset

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Casual Listener

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Sdbrotherjay

Casual Listener

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Spotify STOP WORKING

HI! guys need some serious help here my spotify just stop working from one day to the next, I already tried everything you have posted but nothing is coming out so I don't know what to do but for now I guess it 's GG to premium

Casual Listener

HI!    guys need some serious help here my spotify just stop working from one day to the next,  I already tried everything you have posted but nothing is coming out so I don't know w...

copo_xyz

Casual Listener

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Wrong statement

Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials.This is not true! I get commercials all the time.What is wrong with spotify?Kris

Newbie

Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials. This is not true! I get commercials all the time. What is wrong with spoti...

237 Views

0 replies

0 likes

  • 237 Views
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Not Available Offline

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now I can not even find the tab to flip to available of...

Newbie

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now ...

moonh8sun

Regular

740 Views

4 replies

0 likes

  • 740 Views
  • 4 replies
  • 0 likes

Issue with stared playlist

Brief description of the issue: I cannot add songs to my stared playlist anymore.Steps to reproduce the issue: search a song and select add to playlist.What steps you’ve tried already: I tried reinstalling Spotify I also tried adding somgs from other...

Casual Listener

Brief description of the issue: I cannot add songs to my stared playlist anymore. Steps to reproduce the issue: search a song and select add to playlist. What steps you’ve tried already: I tried re...

zany130

Casual Listener

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

My Spotify won't open

Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??

Casual Listener

Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??

jr25

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Android app not fully opening/spotify app isn't responding

Hi there For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working. Please please please tell me how i can get my app to work. Don't m...

Newbie

Hi there   For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working.  ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
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Premium - Spotify Deleting Songs

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover ...

Newbie

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. An...

themarcknight

Casual Listener

902 Views

3 replies

0 likes

Song Replacement
  • 902 Views
  • 3 replies
  • 0 likes

Login(?) failure

Hi.I have a problem with connecting on Spotify on a Samsung deviceYesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but nothing harmful)But this morning, I received the messag...

Regular

Hi. I have a problem with connecting on Spotify on a Samsung device Yesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but ...

miguedrive

Gig Goer

1040 Views

6 replies

0 likes

  • 1040 Views
  • 6 replies
  • 0 likes

Solved!! Can't stream a whole local album

Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because a couple of months I am able to, but now the app s...

Casual Listener

Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because...

Rottame

Music Fan

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes