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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107318 Views

26 replies

3 likes

  • 107318 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217203 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217203 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571238 Views

79 replies

3 likes

  • 571238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470684 Views

577 replies

40 likes

Account
Free
  • 470684 Views
  • 577 replies
  • 40 likes

Solved!! Discovery tab missing since a week on all devices

My spotify devices stoped presenting the discovery tab. All of them! I need the discovery tab as it is the way I use most on spotify. Anything I can do to solve this?

Music Fan

My spotify devices stoped presenting the discovery tab. All of them!  I need the discovery tab as it is the way I use most on spotify.  Anything I can do to solve this? 

Alexamorrigan

Casual Listener

4410 Views

3 replies

0 likes

  • 4410 Views
  • 3 replies
  • 0 likes

problems with songs playing

While playing a song on my playlist summer songs fade out doesn't happen all the songs but quite a few of them is there a way to correct this

Casual Listener

While playing a song on my playlist summer songs fade out doesn't happen all the songs but quite a few of them is there a way to correct this

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Can't Connect Spotify to Facebook

Your password reset link is not valid, or already used.Trying to reset my password so I can connect Spotify & Facebook, and aboveviscthe message I get.Karin A Johnson 213-840-9974

Newbie

Your password reset link is not valid, or already used. Trying to reset my password so I can connect Spotify & Facebook, and aboveviscthe message I get. Karin A Johnson 213-840-9974

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
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My phone appears as two devices and offline won't work

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downloaded music cuts out when im not connected to the internet des...

Casual Listener

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downlo...

kbrooksc

Community Legend

1211 Views

5 replies

0 likes

  • 1211 Views
  • 5 replies
  • 0 likes

Bluetooth controls

all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify on other phones...so it's not the headset. Have rein...

Music Fan

all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify o...

patdriessen

Music Fan

944 Views

4 replies

0 likes

  • 944 Views
  • 4 replies
  • 0 likes

Not working

My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?

Newbie

My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?

Fenbain

Newbie

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Android app downloading EVERYTHING!

Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable. I thought this would be easy to fix so I went into the app and deselected the 'available offlin...

Newbie

Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable.  I thought this would be easy to fix so...

kbrooksc

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Saved music gone

My spotify app keeps removing all my saved music?This is currently happening on a weekly basis. It has been going on for over a month!I have a galaxy alpha with the newest version of spotify. I'm also a premium user.I have reinstalled the app over a ...

Casual Listener

My spotify app keeps removing all my saved music? This is currently happening on a weekly basis. It has been going on for over a month! I have a galaxy alpha with the newest version of spotify. I...

kbrooksc

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Device limit problem in offline mode

Hello all I've got a problem with Offline Mode since few weeks. I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session.So OK click on "Connection" and he asks for turn off the Offline mode. So OK again...

Regular

Hello all 🙂   I've got a problem with Offline Mode since few weeks.   I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session. So OK cl...

choubidou7667

Regular

1538 Views

7 replies

1 likes

  • 1538 Views
  • 7 replies
  • 1 likes

Streams over USB tether but won't download playlist

I have an in-dash car player that runs Android. For internet I use usb tethering. When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' until I activate wifi data instead. Please help! Thanks

Regular

I have an in-dash car player that runs Android. For internet I use usb tethering.   When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' un...

ptec5000

Casual Listener

1725 Views

5 replies

1 likes

  • 1725 Views
  • 5 replies
  • 1 likes

Solved!! Isnt Working

I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .

Casual Listener

I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .

MaryS

Roadie

1553 Views

6 replies

1 likes

  • 1553 Views
  • 6 replies
  • 1 likes

Spotify wont load

Hello, I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it fails and returns to the android homescreen. If I do a full...

Visitor

Hello,   I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Need help with twitter

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

Visitor

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
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offline music is only offline for certain time

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again?They are on my playlist but not offline? (premium) (I also use spotify on my denon AVR)

Gig Goer

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again? They are on my playlist but not offline?   (premium) &n...

new_r82

Gig Goer

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

How to keep Spotify?

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing?I'm using a Samsung s6 edge on android 5.1.1The app I've been having issues with is Kingdom rush f...

Newbie

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing? I'm using a Samsung s6 edge on android 5.1....

899 Views

0 replies

1 likes

  • 899 Views
  • 0 replies
  • 1 likes

Will making a new playlist redownloads songs?

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download the songs and just move some things around? Update:...

Music Fan

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Spotify crashes after login in

Hi, Brief description of the issue: Spotify crashes after login inSteps to reproduce the issue:First I did this: Open spotifyThen I did that: loginI also did this: crashWhat steps you’ve tried already: Reinstall app, erase data, reinstall android to ...

Newbie

Hi,    Brief description of the issue: Spotify crashes after login in Steps to reproduce the issue: First I did this: Open spotify Then I did that: login I also did this: crash Wha...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes

30 Day Limit for Offline Review

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offline again?

Newbie

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offl...

Skellingtor

Community Legend

718 Views

1 replies

0 likes

30 Day Offline Usage
  • 718 Views
  • 1 replies
  • 0 likes

controllo musica blocco schermo

Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo

Newbie

Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo

5934 Views

0 replies

8 likes

  • 5934 Views
  • 0 replies
  • 8 likes