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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Account logged in as

Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.

Visitor

Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.

340 Views

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Spotify lost my offline collection (2nd time)

Hello!Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore.This is the second time this has happened, both on my A...

Casual Listener

Hello! Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore....

522 Views

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How to delete songs from a playlist via play queue

OK this is really annoing me. I have read a couple of posts about this.. from 2013... apperently it was a good idea then but spotify never got around to it. How the hell do i delete a song from my playlist (stared playlist if that makes a difference)...

Visitor

OK this is really annoing me. I have read a couple of posts about this.. from 2013... apperently it was a good idea then but spotify never got around to it. How the hell do i delete a song from my pl...

welshalanmurphy

Newbie

1079 Views

3 replies

3 likes

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Solved!! how do i move to my sd card?!

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...

cephalization

Community Legend

884 Views

1 replies

0 likes

Cache
sd card
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Playing my library on other music apps on my phone?

Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you know Spotify doesn't have the greatest equalizer a...

Regular

Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you...

christopherhank

Regular

508 Views

2 replies

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Spotify causes SD card reconnection on my Zenfone (Lollipop)

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back then on my Razr D3 (Kitkat), and it was the same SD ca...

Music Fan

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back the...

dufinardi-72

Newbie

574 Views

3 replies

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I cannot login on my android handy

I had an account on my android handy.but I did not remember the password when I was going to change to premium account.for better handling I did it on my computer. so I ordered a reset of password.this is ok on the computer, but not on the handy.I do...

Newbie

I had an account on my android handy. but I did not remember the password when I was going to change to premium account. for better handling I did it on my computer. so I ordered a reset of passwor...

274 Views

0 replies

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move to sd card

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...

340 Views

0 replies

0 likes

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Album/Cover Art not showing for tracks synced from Local Files

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatched using the editor.However, since the recent upda...

Newbie

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatc...

Jon_UK

Roadie

7436 Views

38 replies

7 likes

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move to sd card

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...

imia315

Gig Goer

454 Views

2 replies

0 likes

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Won't Sync Local Tracks

I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both. Today all local files stopped syncing to my mobile device. It kept all local files that were there before, but any new local songs are n...

Newbie

I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both.  Today all local files stopped syncing to my mobile device.  It kept all lo...

360 Views

0 replies

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[Android 5.1.1] Shuffle always getting the same songs

I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same... the newly offline song added hardly ever play unl...

Casual Listener

I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same.....

391 Views

0 replies

0 likes

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scrobbling

what is scrobbling for

Newbie

what is scrobbling for

cephalization

Community Legend

415 Views

1 replies

0 likes

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Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

Newbie

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

magdachu

Newbie

9663 Views

8 replies

2 likes

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Storage

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. So I went back into Spotify and my music was not dow...

Casual Listener

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. S...

busyb16

Casual Listener

809 Views

3 replies

1 likes

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Spotify Connect can be initiated from Desktop, but not from Android

Hi everyone, First off: I have searched the Android Help subforum for ~30 minutes and have not found an answer to my question so I am posting it here. I have a new Sony SRS-X77 with Spotify Connect support. It is connected to my home WiFi. I have spo...

Regular

Hi everyone,   First off: I have searched the Android Help subforum for ~30 minutes and have not found an answer to my question so I am posting it here.   I have a new Sony SRS-X77 with...

sevenstars

Newbie

1663 Views

3 replies

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Any one know why this is happening

Just noticed the track playing doesnt match with the one in the playlist

Visitor

Just noticed the track playing doesnt match with the one in the playlist

239 Views

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unavailable message

I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.

Newbie

I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.

247 Views

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I keep turning it off shuffle mode but it still shuffes D:

Yeah, basically the title. I turn it off shuffle, but it still will play a random song in my playlist, not the next one that should be coming up.

Casual Listener

Yeah, basically the title. I turn it off shuffle, but it still will play a random song in my playlist, not the next one that should be coming up.

prabodhs

Regular

895 Views

2 replies

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HELP! Spotify crashes on Galaxy S4 Lollipop

Hi!I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1.When I start the app its just black and the messege "Spotify has stopped" appears. Tryed to re-install Spotify and delete the files from the Android-folder but it won't delete! Whats w...

Casual Listener

Hi! I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1. When I start the app its just black and the messege "Spotify has stopped" appears.   Tryed to re-install Spotify and delet...

ShatteredEnigma

Regular

479 Views

1 replies

1 likes

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