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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118658 Views

27 replies

4 likes

  • 118658 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239262 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239262 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600119 Views

79 replies

3 likes

  • 600119 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492674 Views

581 replies

42 likes

Account
Free
  • 492674 Views
  • 581 replies
  • 42 likes

Problem With Switching song

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

Newbie

I doft know if it is the phone or spotify. But when the song is done it wont switch to the next song. I must switch it manually. Plz help.

PMgep

Music Fan

1573 Views

4 replies

0 likes

Spotify sony xperia z5 compact music help
  • 1573 Views
  • 4 replies
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Need to reauthorise for sonos

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. I am a premium user

Casual Listener

I have sonos speakers and cannot access Spotify as it tells me to reauthorise, I have tried but been told my mobile number is invalid. Spotify is working as a standalone, but will not work on Sonos. ...

MichaelW

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
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artist list always incomplete

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Sometimes after a while of researching i am lucky and sp...

Newbie

Whenever i run spotify in my Smartphone (Google nexus Galaxy, Android 4.3) the "my artists" list only shows 7-10 artists or sometimes even less(though i am following lets say 50 artists or so). Somet...

malinmauritsen

Newbie

884 Views

2 replies

0 likes

  • 884 Views
  • 2 replies
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Music Issues

Hello,It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the gapless function, but the app still continues to play on...

Gig Goer

Hello, It seems that every time there is an Android update there are still problems. For me it's the app only plays one or two songs on a Playlist when I want continuous play. I did turn off the g...

410 Views

0 replies

0 likes

  • 410 Views
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Solved!! Cannot Sync Over Home WiFi

Hi, I'm having an issue where my phone isn't syncing music over my home wifi. Appears to work just fine at work and on cell data, so appears there's an issue with my home network. I've logged into my router and it is allowing UPnP.I've tried turning ...

Casual Listener

Hi, I'm having an issue where my phone isn't syncing music over my home wifi.  Appears to work just fine at work and on cell data, so appears there's an issue with my home network.   I've...

wcrisler

Casual Listener

891 Views

3 replies

0 likes

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  • 3 replies
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Can't find a song

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased in England but I'm now living in Australia, and my...

Newbie

I'm trying to find the song 'jive babe' by Mikhael Paskalev but It doesn't come up. I've searched it on my friends account and it finds it with no problems? My spotify account and phone was purchased...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
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Having issues with playlists

Hi, New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, android, or whatever is out there anymore. It has been going on for a ...

Casual Listener

Hi,    New to the boards and it does appear that people have the similar issue I am having. For me however, it is on a regular desktop computer and laptop. Nothing fancy like a ipad, andr...

tkazzy79

Casual Listener

359 Views

1 replies

0 likes

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  • 1 replies
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Streaming quality of playlists

Hi everyone Got this question:I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist.If it's turned off in settings but on in playlist, will it always automatically use synced version o...

Regular

Hi everyone 🙂 Got this question: I know that you can turn on/off offline mode in Spotify's "settings". But you can also do that in every single playlist. If it's turned off in settings but on in ...

jonasherdegen

Community Legend

940 Views

6 replies

0 likes

  • 940 Views
  • 6 replies
  • 0 likes

Local files equalizer (Android)

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5).I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Spotify online music.Please help.

Newbie

The equalizer doesn't work with Local Files on my mobile (Samsung Galaxy S5). I have Taylor Swift complete music catalog and some Lady Gaga and Olly Murs songs and the equalizer just works with Sp...

jean3601

Community Legend

1141 Views

1 replies

0 likes

  • 1141 Views
  • 1 replies
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Update to Spotify Premium

Hi,3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded? Ps. Sorry for my english, but I'm Italian.Thanks

Newbie

Hi, 3 months ago I upgraded to Spotify Premium thanks to the promotion €0.99/3 months. I forgot to disable auto renewal and autorized the renewal. Can I be refunded?  Ps. Sorry for my english,...

driveflanger

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Wrong version of the song being played

I don't know if this is the right place to ask this, so if needed please help me moving it. I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify plays the wrong version of the song I want to hear? I'll give ...

Roadie

I don't know if this is the right place to ask this, so if needed please help me moving it.   I use Spotify on my phone everyday, but lately i've been having issues with some songs. Spotify pl...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
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Help!

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Newbie

I just got spotify perimum the reason I got it is so I can listen to my music without using my data! But now when I turn offline mode on it won't let me play any of my songs.. So what's up with that!?

Chris_Cornell

Gig Goer

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
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lock screen spotify controls

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Newbie

Is there anyway to get the play button and next song controls on the lick screen so I don't have to unlock my phone and go to spotify to change the song?

Chris_Cornell

Gig Goer

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Next song wont play

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still is persisting. Any ideas would be appreciated. The...

Newbie

The next song on an album, playlist or artist page wont play, I have to open up my phoneand skip to the next track for it to play. I have emptied the chache and also reinstallled the app and it still...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
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Werbung

HalloKann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird?Mit Freundlichen GrüßenSebastian Maier

Newbie

Hallo Kann mann die Werbung so einstellen das sie in der Freeversion net 2 mal hintereinander abgespielt wird? Mit Freundlichen Grüßen Sebastian Maier

Nico

Community Legend

682 Views

1 replies

0 likes

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  • 1 replies
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Latest update 14/10-2015

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't find Spotify helpdesk anywhere so I turn to this for...

Casual Listener

After the latest update of Spotify on my Xperia z5, Spotify can't no longer go from one song after another, the song just restarts but then with just silence. And after that Spotify pauses. I can't f...

FLIEZ86

Casual Listener

724 Views

2 replies

1 likes

latest update
silent
songs don't play
  • 724 Views
  • 2 replies
  • 1 likes

Solved!! Spotify freezing/crashing at start-up ???????

Hi, Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spotify, as normal, and it opened a black screen with the menu s...

Casual Listener

Hi,   Since Sunday (17/05/2015) Spotify has stopped working on my mobile phone, up until then I had had no issues with the Spotify app on my phone. On Sunday I clicked on the app to start Spot...

Banshee24

Newbie

9098 Views

10 replies

0 likes

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  • 10 replies
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Spotify not recognising WiFi connection

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that there is no internet connection available. I can conne...

Newbie

Hey, so it fixed itself for a while, but the same problem keeps returning. Even though I am connected to my home WiFi and other apps are using the internet fine, for some reason Spotify says that the...

315 Views

0 replies

0 likes

  • 315 Views
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Solved!! Must update?

App updates, including Spotify's, always seem to be larger than what's being replaced. I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neither of which I have and because my Android's internal sto...

Casual Listener

App updates, including Spotify's, always seem to be larger than what's being replaced.  I haven't installed the latest Spotify update because I think it's primarily for BMWs and Chromecast, neit...

user-removed

Not applicable

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes