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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107340 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217238 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571293 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470714 Views

577 replies

40 likes

Account
Free
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Keeps crashing after last update on Samsung S5..

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Visitor

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

Tibbity1

Casual Listener

1743 Views

9 replies

2 likes

  • 1743 Views
  • 9 replies
  • 2 likes

Can Spotify start with album screen automatically?

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Can this be done?

Newbie

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Ca...

280 Views

0 replies

0 likes

  • 280 Views
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new password

Having trouble in logging inI know i got premium subcrition cannot play my selection. And lots of advertising.

Newbie

Having trouble in logging in I know i got premium subcrition cannot play my selection. And lots of advertising.

435 Views

0 replies

0 likes

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Bug in Android version 3.8.0.800 - Playlist resets to beginning when screen locked

Hi. I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1. Problem description: I'm halfway down a playlist, picking songs I like to play and then keep browsing, I lock the screen with the pow...

Music Fan

Hi.   I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1.   Problem description: I'm halfway down a playlist, picking songs ...

512 Views

0 replies

2 likes

  • 512 Views
  • 0 replies
  • 2 likes

Can log in to app but then will not open. Have tried all solutions but nothing working

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the app. Can log in and use on other devices. Spotify we...

Casual Listener

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the a...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
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Can't open spotify on samsumg galaxy 5

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens then just closes. How can I get the previous versi...

Casual Listener

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens...

401 Views

0 replies

0 likes

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Premium I paid but have not received

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me if possible. (I'm with proof)I do not speak English...

Newbie

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me ...

kbrooksc

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

User name, etc. where is it?

On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?

Regular

On my desktop app my username appears on the top right corner.   Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?   &nbs...

kbrooksc

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
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Playlist en attente

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

Newbie

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

988 Views

0 replies

2 likes

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  • 2 likes

Solved!! Black screen

My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to re install we only get the spotify logo on a black s...

Regular

My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to r...

jean3601

Community Legend

12867 Views

52 replies

2 likes

  • 12867 Views
  • 52 replies
  • 2 likes

Uninstalling all my songs

Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regulary all m'y musics, or like half of all are being un...

Newbie

Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regula...

444 Views

0 replies

0 likes

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Goodbye Spotify? Shuffle not working (Mac, Windows, Android)

So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place. Almost since the dawn of time, my spotify want only to use shuffle on about 40songs pr playli...

Music Fan

So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place.   Almost since the dawn of time, my...

427 Views

0 replies

0 likes

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Solved!! Spotify opens and closes after new update on android

Hello everyone, this is my first post in here. I am a premium member of Spotify. After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify app, it launches and then closes after a few secounds and I ...

Newbie

Hello everyone, this is my first post in here. I am a premium member of Spotify.   After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify ...

Nessi

Newbie

867 Views

2 replies

0 likes

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  • 2 replies
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To download? (Premium)

I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.

Newbie

I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.

315 Views

0 replies

0 likes

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frusturating

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to change song i click stop on the bottom and try to ...

Newbie

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to...

390 Views

0 replies

0 likes

stupid
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"Waiting to download"

Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "waiting to download". This in on a Samsung Galaxy S4, spotif...

Casual Listener

Yesterday all of my downloaded content was no longer available offline.  Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "wai...

Daniel

Community Legend

1597 Views

5 replies

0 likes

  • 1597 Views
  • 5 replies
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Solved!! S5 no working

I can not use the app on my S5 WHAT HAPPPENS?

Casual Listener

I can not use the app on my S5 WHAT HAPPPENS?

Daniel

Community Legend

938 Views

5 replies

0 likes

  • 938 Views
  • 5 replies
  • 0 likes

playlist not working

HiMy spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist even if i was listening to songs at the bottom, any help...

Newbie

Hi My spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist e...

342 Views

0 replies

0 likes

  • 342 Views
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Artists' songs not saved anymore in my Android devices

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, they are stil there on my Windows Spotify client. I s...

Casual Listener

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, th...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes