Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115136 Views

27 replies

4 likes

  • 115136 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231511 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231511 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590921 Views

79 replies

3 likes

  • 590921 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485498 Views

580 replies

42 likes

Account
Free
  • 485498 Views
  • 580 replies
  • 42 likes

Can´t use my spotify when I am connected to wifi on my android

My spotify says that im offline when Im trying to use it in my mobile connected to wifi. When using mobile data it is working but as soon as I connect to wifi ,spotify stops working. There is nothing wrong with the wifi.

Newbie

My spotify says that im offline when Im trying to use it in my mobile connected to wifi. When using mobile data it is working but as soon as I connect to wifi ,spotify stops working. There is nothing...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify doesn't work with android or windows, is there some kind of problem with my account?

I'm gonna use this template for this. Please try to understand my poor language skills... Brief description of the issue: I use spotify with my androidphone (sony xperia m2 aqua) and with my computer (win7). Now Spotify doesn't work with either one. ...

Newbie

I'm gonna use this template for this. Please try to understand my poor language skills...   Brief description of the issue:    I use spotify with my androidphone (sony xperia m2 aqu...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Spotify disregarding offline music

I got a playlist of about 3000 songs on my phone. this is about 30-40 GB in Extreme quality.About once every 2 weeks or sometimes once a week. my whole offline playlist appears undownloaded. But when i look at my storage still the 30-40GB is in use. ...

Casual Listener

I got a playlist of about 3000 songs on my phone. this is about 30-40 GB in Extreme quality. About once every 2 weeks or sometimes once a week. my whole offline playlist appears undownloaded. But wh...

TOM_VERLOOP

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Offline playlists on Android only downloading on cellular, not WiFi

Recently offline playlists are only downloading when WiFi is off, cellular data is on and "download over 3G" is enabled. Playing music on WiFi works but songs to download sit on "waiting to download" until I turn the WiFi off and the cellular takes o...

Newbie

Recently offline playlists are only downloading when WiFi is off, cellular data is on and "download over 3G" is enabled. Playing music on WiFi works but songs to download sit on "waiting to download"...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Discovery tab missing since a week on all devices

My spotify devices stoped presenting the discovery tab. All of them! I need the discovery tab as it is the way I use most on spotify. Anything I can do to solve this?

Music Fan

My spotify devices stoped presenting the discovery tab. All of them!  I need the discovery tab as it is the way I use most on spotify.  Anything I can do to solve this? 

Alexamorrigan

Casual Listener

4427 Views

3 replies

0 likes

  • 4427 Views
  • 3 replies
  • 0 likes

problems with songs playing

While playing a song on my playlist summer songs fade out doesn't happen all the songs but quite a few of them is there a way to correct this

Casual Listener

While playing a song on my playlist summer songs fade out doesn't happen all the songs but quite a few of them is there a way to correct this

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Can't Connect Spotify to Facebook

Your password reset link is not valid, or already used.Trying to reset my password so I can connect Spotify & Facebook, and aboveviscthe message I get.Karin A Johnson 213-840-9974

Newbie

Your password reset link is not valid, or already used. Trying to reset my password so I can connect Spotify & Facebook, and aboveviscthe message I get. Karin A Johnson 213-840-9974

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

My phone appears as two devices and offline won't work

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downloaded music cuts out when im not connected to the internet des...

Casual Listener

My Spotify used to work perfectly fine on my Samsung Galaxy S4 mini as well as my girlfriends galaxy s6 and i was very happy with the service however ever since resetting my phone my downlo...

kbrooksc

Community Legend

1231 Views

5 replies

0 likes

  • 1231 Views
  • 5 replies
  • 0 likes

Bluetooth controls

all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify on other phones...so it's not the headset. Have rein...

Music Fan

all controls on my Bluetooth headset worked fine on my Huawei for about a month then last week the pause/skip function stopped (volume Ok). Headset controls work on other phone apps also on Spotify o...

patdriessen

Music Fan

965 Views

4 replies

0 likes

  • 965 Views
  • 4 replies
  • 0 likes

Not working

My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?

Newbie

My spotify hasn't been working on my android phone for a couple days. Tried deleting my app and re-installing but still not working. Any suggestions?

Fenbain

Newbie

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Android app downloading EVERYTHING!

Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable. I thought this would be easy to fix so I went into the app and deselected the 'available offlin...

Newbie

Hello, I've been using spotify premium on my galaxy note 2 for years now but my phone memory is full of spotify albums and the phone is becoming unusable.  I thought this would be easy to fix so...

kbrooksc

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Saved music gone

My spotify app keeps removing all my saved music?This is currently happening on a weekly basis. It has been going on for over a month!I have a galaxy alpha with the newest version of spotify. I'm also a premium user.I have reinstalled the app over a ...

Casual Listener

My spotify app keeps removing all my saved music? This is currently happening on a weekly basis. It has been going on for over a month! I have a galaxy alpha with the newest version of spotify. I...

kbrooksc

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Device limit problem in offline mode

Hello all I've got a problem with Offline Mode since few weeks. I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session.So OK click on "Connection" and he asks for turn off the Offline mode. So OK again...

Regular

Hello all 🙂   I've got a problem with Offline Mode since few weeks.   I saw that when the phone is rebooted with Offline mode activated, spotify had disconnected the session. So OK cl...

choubidou7667

Regular

1566 Views

7 replies

1 likes

  • 1566 Views
  • 7 replies
  • 1 likes

Streams over USB tether but won't download playlist

I have an in-dash car player that runs Android. For internet I use usb tethering. When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' until I activate wifi data instead. Please help! Thanks

Regular

I have an in-dash car player that runs Android. For internet I use usb tethering.   When streaming Spotify, it works great, but playlists set to download simply stay 'waiting to download' un...

ptec5000

Casual Listener

1774 Views

5 replies

1 likes

  • 1774 Views
  • 5 replies
  • 1 likes

Solved!! Isnt Working

I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .

Casual Listener

I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .

MaryS

Roadie

1604 Views

6 replies

1 likes

  • 1604 Views
  • 6 replies
  • 1 likes

Spotify wont load

Hello, I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it fails and returns to the android homescreen. If I do a full...

Visitor

Hello,   I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Need help with twitter

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

Visitor

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

offline music is only offline for certain time

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again?They are on my playlist but not offline? (premium) (I also use spotify on my denon AVR)

Gig Goer

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again? They are on my playlist but not offline?   (premium) &n...

new_r82

Gig Goer

546 Views

3 replies

0 likes

  • 546 Views
  • 3 replies
  • 0 likes

How to keep Spotify?

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing?I'm using a Samsung s6 edge on android 5.1.1The app I've been having issues with is Kingdom rush f...

Newbie

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing? I'm using a Samsung s6 edge on android 5.1....

915 Views

0 replies

1 likes

  • 915 Views
  • 0 replies
  • 1 likes

Will making a new playlist redownloads songs?

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download the songs and just move some things around? Update:...

Music Fan

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes