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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

  • 535758 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439328 Views

565 replies

37 likes

Account
Free
  • 439328 Views
  • 565 replies
  • 37 likes

Crashes shortly after launching. Moto G 4G Lte

So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing on my phone is doing this so I'm lost here. Any and all...

Newbie

So whenever I got to listen to music the app seems to crash or close itself. I'll launch the app, play music, then go to do other things and it shortly crashes. I've checked to make sure nothing...

Pame_mis

Newbie

1258 Views

3 replies

0 likes

  • 1258 Views
  • 3 replies
  • 0 likes

Cant log in and go online on samsung s6

So when i am at home and i enter my spotify info, it says logging in forever and it doesnt connect after a long time. When i am somewhere else with wifi, it connects after a long time. When i am logged on, it tells me that i am offline even though i ...

Casual Listener

So when i am at home and i enter my spotify info, it says logging in forever and it doesnt connect after a long time. When i am somewhere else with wifi, it connects after a long time. When i am logg...

baolong_n

Casual Listener

1175 Views

6 replies

0 likes

Login Errors
  • 1175 Views
  • 6 replies
  • 0 likes

Solved!! [Q] Is it possible to select which SDcard to use for caching?

Hello, I'm on an older Galaxy S2 so I probably have a very singular problem. But is there any way to specify where spotify hosts it's cache? Here's why I ask. My current phone has: - Internal SD card (~11GB)- External SD card (~30GB or something dumb...

Casual Listener

Hello,   I'm on an older Galaxy S2 so I probably have a very singular problem. But is there any way to specify where spotify hosts it's cache?   Here's why I ask. My current phone has: ...

Daniel

Community Legend

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Problem with playing imported songs when using mobile data

Hello community, I have a weird problem with my spotify android app. I have some songs in playlist that are imported. I got them synced to my HTC One M8. But there is a problem. When I start listening without connection to the internet everything is ...

Newbie

Hello community, I have a weird problem with my spotify android app. I have some songs in playlist that are imported. I got them synced to my HTC One M8. But there is a problem. When I start listenin...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify is not responding.

So after the update from october 1, spotify wont open anymore on my galaxy s5, worked fine until update but now everytime i open it, it just goes to my main screen.my phone its not the proble i already did the clean install twice, factory reset my ph...

Casual Listener

So after the update from october 1, spotify wont open anymore on my galaxy s5, worked fine until update but now everytime i open it, it just goes to my main screen. my phone its not the proble i alr...

Cyudowsky

Gig Goer

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Very different dynamic range (bass, treble) of music via WLAN and 3G

I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G.My settings are "Extreme Quality" for Streaming and "High Quality" for downloading. An...

Roadie

I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G. My settings are "Extreme Quality"...

tigaaa

Roadie

937 Views

3 replies

0 likes

  • 937 Views
  • 3 replies
  • 0 likes

Solved!! I can't download songs anymore?

I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?

Casual Listener

I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?

Daniel

Community Legend

2866 Views

5 replies

0 likes

  • 2866 Views
  • 5 replies
  • 0 likes

No facebook friends feed in Activity Spotify Android

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

Newbie

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

871 Views

0 replies

0 likes

empty
Facebook
no feed
  • 871 Views
  • 0 replies
  • 0 likes

Wrong song title

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sinchronize the lyrics. ¿What can i do? Thanks for you...

Newbie

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sin...

Daniel

Community Legend

754 Views

1 replies

1 likes

  • 754 Views
  • 1 replies
  • 1 likes

My Account

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuffle.

Newbie

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuff...

Nico

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

offline mode on android

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

Casual Listener

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

frank7

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Playback stops at random

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur while I'm walking outside with my device in hand or in a poc...

Newbie

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur...

478 Views

0 replies

2 likes

  • 478 Views
  • 0 replies
  • 2 likes

Solved!! Playing local files on phone (android)

The Problem! My phone will not download or play local files from my laptop on my phone. 1. All my Local files play in spotify on my laptop.2. When I press the available offline button in my playlist with local files in it. It says " waiting to downlo...

Casual Listener

The Problem!  My phone will not download or play local files from my laptop on my phone.   1. All my Local files play in spotify on my laptop. 2. When I press the available of...

Egner01

Casual Listener

1156 Views

4 replies

0 likes

  • 1156 Views
  • 4 replies
  • 0 likes

[Android][Other] [Bug] Available connections for Cast without ChromeCast device.

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connection, it's very weird, because I don't have a chrome c...

Casual Listener

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connectio...

Daniel

Community Legend

1022 Views

2 replies

0 likes

Android
Other
  • 1022 Views
  • 2 replies
  • 0 likes

Solved!! Why can't I rearrange my playlist

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also not letting me on the webplayer on windows PC.What do...

Newbie

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also no...

Daniel

Community Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

can´t log in

Here is the case I use to log in to spotify trough facebook. My facebook web got converted into bussiness and the migration never finished.I want to resset my premium spotify password without going trough facebook Can anybody help Thank you Guillermo

Casual Listener

Here is the case   I use to log in to spotify trough facebook.   My facebook web got converted into bussiness and the migration never finished. I want to resset my premium spotify pass...

Daniel

Community Legend

465 Views

3 replies

0 likes

  • 465 Views
  • 3 replies
  • 0 likes

spotify does not start on my cell

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Visitor

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Daniel

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Faulty "No internet connection" message [Android samsung galaxy S5]

Alright, from the top About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the device has internet connection. It all started with not being ab...

Newbie

Alright, from the top   About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the devi...

xRile

Newbie

1737 Views

2 replies

3 likes

  • 1737 Views
  • 2 replies
  • 3 likes

Only play in shuffle mode with android tablet

Hello, as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on Spotify website is written that I could play the songs I like, maybe I've made something wron...

Casual Listener

Hello,   as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on  Spotify website is writte...

isaackvladimir

Newbie

5082 Views

10 replies

1 likes

  • 5082 Views
  • 10 replies
  • 1 likes

Suscripción

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

Newbie

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

driveflanger

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes