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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107358 Views

26 replies

3 likes

  • 107358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217268 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217268 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571350 Views

79 replies

3 likes

  • 571350 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470732 Views

577 replies

40 likes

Account
Free
  • 470732 Views
  • 577 replies
  • 40 likes

Your Music coming back to the top.

So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i scrolled down at which point is back at the top. It bother...

Newbie

So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i sc...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Spotify doesn't work on 4.4.4 android on z ultra

I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it

Casual Listener

I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it

mathiasv70

Newbie

3987 Views

8 replies

0 likes

  • 3987 Views
  • 8 replies
  • 0 likes

Is there a user manual: q: android album play all songs in order

I find the UI confusing and irritating. I'm really on the fence about keeping with Spotify. (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) My current biggest issue is trying to load and play albums, as alb...

Newbie

I find the UI confusing and irritating.  I'm really on the fence about keeping with Spotify.  (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) &n...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Premium account works on one device but not the other

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So I checked the forums and logged in and out and chec...

Newbie

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So ...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

Default player (especialy bluetooth)

How to set Spotify as a default player? I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Spotify. I have installed Default App Manager and Spotify does...

Casual Listener

How to set Spotify as a default player?   I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Sp...

1236 Views

0 replies

4 likes

  • 1236 Views
  • 0 replies
  • 4 likes

Solved!! app crash

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But the problems still exist. I tried an another accoun...

Newbie

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But ...

Daniel

Community Legend

906 Views

2 replies

1 likes

  • 906 Views
  • 2 replies
  • 1 likes

Songs changes and pauses on its own

Hi!Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it.Does anyone have a solution? Thx!

Casual Listener

Hi! Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it. Does anyone have ...

user-removed

Not applicable

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

REPEAT MODE WITH SPOTIFY CONNECT?

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on Do you have the same problem? Or is it only me?

Newbie

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on 😞 Do you have the same pr...

user-removed

Not applicable

860 Views

1 replies

0 likes

Connect
repeat just a single song
repeat track
Repeat-One
Spotify Conect
  • 860 Views
  • 1 replies
  • 0 likes

Spotify app is just not working

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to have spotify open constantly on my screen. This is...

Casual Listener

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

offline filter mod - no function

Hello,iam using Premium and i want to hear my offline music.In fact the offline filter does not work.So for example when i want to hear my offline albums and i make the offline filter on there are albums which i dont have downloaded. The albums are o...

Casual Listener

Hello, iam using Premium and i want to hear my offline music. In fact the offline filter does not work. So for example when i want to hear my offline albums and i make the offline filter on ther...

keyronimo

Casual Listener

896 Views

3 replies

0 likes

Premium
  • 896 Views
  • 3 replies
  • 0 likes

Spotify playing without sound

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i have no idea what to do

Newbie

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i hav...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Why does spotify require port forwarding

Every streaming service I use or have used, whether music or podcast just works with wifi, period. With many back and forths with tech they are saying I must not only open a particular port but I must open a set of ip ranges. My router does not suppo...

Regular

Every streaming service I use or have used, whether music or podcast just works with wifi, period.  With many back and forths with tech they are saying I must not only open a particular port but...

ghostkey

Regular

11263 Views

2 replies

1 likes

  • 11263 Views
  • 2 replies
  • 1 likes

I cannot listen to song spotify:track:5DEBUNlAGL394H3ioYRABS - it seems empty

Hello I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuring the track time is counting, but nothing sounds. It is like the song...

Casual Listener

Hello   I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuri...

632 Views

0 replies

0 likes

Blank
  • 632 Views
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Solved!! (Solved) Screen Wake When Skipping Songs

I'm trying to figure out if this is a "feature" or not as I can't find any info on this. When I'm connected via Bluetooth and skip a song with the steering wheel controls it wakes the screen which causes increased battery drain. On Pandora the screen...

Regular

I'm trying to figure out if this is a "feature" or not as I can't find any info on this. When I'm connected via Bluetooth and skip a song with the steering wheel controls it wakes the screen which ca...

tckssjmy

Regular

6353 Views

7 replies

0 likes

  • 6353 Views
  • 7 replies
  • 0 likes

All music has undownloaded and has been waiting to download despite being conected to wifi

Music has all been undownloaded and grey and been waiting to download despite being connected to Wi-Fi. Problem has lasted for over 24 hours now and I checked my premium status and said my next payment not until end of the month. My card has expired ...

Casual Listener

Music has all been undownloaded and grey and been waiting to download despite being connected to Wi-Fi. Problem has lasted for over 24 hours now and I checked my premium status and said my next payme...

nzsam20

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

all songs some artists and everything past 'T' has disappeared

all my songs have gone!! well, apart from one playlist (the other playlists are still there but there are no songs available offline altough I can't remember what was available). Most of the artists are still there but a lot have gone and I have noth...

Casual Listener

all my songs have gone!! well, apart from one playlist (the other playlists are still there but there are no songs available offline altough I can't remember what was available). Most of the artists ...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

BT and Ford Sync

First time poster. I have had a Windows Phone for 3 years and now have a Samsung S6 Edge. Every time I get in my car now that the phone is paired it starts playing a song on Spotify. I have turned off auto play in Sync. It was the same behavior on th...

Casual Listener

First time poster. I have had a Windows Phone for 3 years and now have a Samsung S6 Edge. Every time I get in my car now that the phone is paired it starts playing a song on Spotify. I have turned of...

Splintor13

Casual Listener

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

HTC One M8 - Anddroid Lollipop, can't log on

Cannot log on my Spotify app on my HTC One M8. Tried uninstalling, rebooting, reinstalling (several times). Tried logging in with both Facebook and username+password. My Spotify works fine on Windows 10 devices.

Visitor

Cannot log on my Spotify app on my HTC One M8. Tried uninstalling, rebooting, reinstalling (several times). Tried logging in with both Facebook and username+password. My Spotify works fine on Windows...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes