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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

Newbie

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 

riscum

Newbie

6270 Views

26 replies

12 likes

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  • 26 replies
  • 12 likes

Show only songs are that are on the device.

Hi, Is there some way to have Spotify on Android show only the songs/playlists that are already downloaded?Finding music on my device when offline is really really annoying. T.

Newbie

Hi,   Is there some way to have Spotify on Android show only the songs/playlists that are already downloaded? Finding music on my device when offline is really really annoying.   T. &...

289 Views

0 replies

1 likes

  • 289 Views
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Facebook login causing problems

Hi,I use Spotify to stream music at work, but my workplace blocks Facebook. What is happening is that when Spotify attempts to "verify" my account using Facebook credentials, it is being blocked, due to the overall Facebook block. I am thus unable to...

Newbie

Hi, I use Spotify to stream music at work, but my workplace blocks Facebook. What is happening is that when Spotify attempts to "verify" my account using Facebook credentials, it is being blocked,...

223 Views

0 replies

0 likes

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Music is showing up on desktop, but not on the android app??

All of my saved music is showing up on my desktop app, but not on my phone app.I didn't mess with any of the settings on my phone or Spotify prior to this, nor do I think it updated anything that would affect this.It's so weird. Help please?

Newbie

All of my saved music is showing up on my desktop app, but not on my phone app. I didn't mess with any of the settings on my phone or Spotify prior to this, nor do I think it updated anything that w...

Turtleman

Newbie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
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Sound Went Off and won't turn back on

My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.

Newbie

My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.

godspeed

Casual Listener

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
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I need help

I accidently logged out of my spotify I've tried everything to get back in. I found my old account and I'm using that for now but my other account I don't know my information at all and I'm being charged on that account. I don't know how to stop the ...

Newbie

I accidently logged out of my spotify I've tried everything to get back in. I found my old account and I'm using that for now but my other account I don't know my information at all and I'm being cha...

LordRollin

Community Legend

277 Views

1 replies

0 likes

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Spotify is changing its volume by itself.

This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable amount) and then raising it back up after 15ish secon...

Casual Listener

This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable am...

AIdenP

Casual Listener

752 Views

3 replies

0 likes

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  • 3 replies
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Solved!! $10 Spotify Redeem Code Not Working

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it...

Newbie

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) chec...

MattSuda

Spotify Star

8564 Views

7 replies

0 likes

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I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wireless...

Visitor

Hi    I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2)    I...

howie911

Newbie

552 Views

2 replies

0 likes

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Search Tab Goes Missing from the Left-hand Menu

Hi, I am using Spotify version 3.1.0.1117 in my trusty Toshiba Thrive (AT100) that runs Android version 4.0.4. I think it has just updated to the latest Spotify version and I notice that after initialising, the Search tab would go missing from the le...

Casual Listener

Hi,   I am using Spotify version 3.1.0.1117 in my trusty Toshiba Thrive (AT100) that runs Android version 4.0.4. I think it has just updated to the latest Spotify version and I notice that aft...

688 Views

0 replies

0 likes

Left-hand Menu
Search Tab
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Music stops playing

Every 30 minutes its stops playing... Also is there away to save downloaded music to phone

Newbie

Every 30 minutes its stops playing... Also is there away to save downloaded music to phone

Merik

Community Legend

315 Views

1 replies

0 likes

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After phone repair how do i link Spotify back to the music i'd previoulsy downloaded to SD card

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card. I've now received my phone back and have set Spotify up again so that it stores music to my SD card but within the App none of the music i know i previou...

Casual Listener

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card.  I've now received my phone back and have set Spotify up again so that it stores music to my SD c...

PhillHewetson

Casual Listener

394 Views

1 replies

0 likes

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[Android] "Songs" in "My Music" is empty on mobile but completely fine on Desktop

Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section shows some of my artists, but the song counts for each...

Regular

Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section sho...

433 Views

0 replies

0 likes

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Login fail on android

Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.

Casual Listener

Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.

C1123Kit

Casual Listener

506 Views

2 replies

0 likes

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Music disappeared suddenly

I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out the $1 premium trial and I don't feel compelled to r...

Casual Listener

I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out t...

Ursidaeus

Casual Listener

665 Views

2 replies

0 likes

disappear
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Problems syncing offline

I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my collection offline.Each song is taking about 1 hour...

Newbie

I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my ...

538 Views

0 replies

0 likes

Android 5.0.2
Galaxy S6
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Search button in main menu missing in newest Android update (3.1.0.1117)

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could not find any way to search. So I resorted to going...

Casual Listener

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could...

TiGWolf

Casual Listener

7925 Views

12 replies

14 likes

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  • 12 replies
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2nd Class Citizens

Why are we Android users (this one fully paid up with family subscriptions I hasten to add ) left behind when it comes to latest features . I appreciate the latest offering is now in beta testing , but why must we repeatedly be so far behind iOS user...

Roadie

Why are we Android users (this one fully paid up with family subscriptions I hasten to add ) left behind when it comes to latest features . I appreciate the latest offering is now in beta testing , b...

MattSuda

Spotify Star

453 Views

2 replies

1 likes

Android
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Listening History On Mobile Devices

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

Casual Listener

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

MattSuda

Spotify Star

813 Views

1 replies

0 likes

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Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

Regular

I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...

Renzous

Newbie

6416 Views

19 replies

3 likes

android wear
  • 6416 Views
  • 19 replies
  • 3 likes