Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115135 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231500 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590908 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485480 Views
580 replies
42 likes
Hi, Brief description of the issue: Spotify crashes after login inSteps to reproduce the issue:First I did this: Open spotifyThen I did that: loginI also did this: crashWhat steps you’ve tried already: Reinstall app, erase data, reinstall android to ...
Hi, Brief description of the issue: Spotify crashes after login in Steps to reproduce the issue: First I did this: Open spotify Then I did that: login I also did this: crash Wha...
513 Views
0 replies
1 likes
Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offline again?
Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offl...
Community Legend
726 Views
1 replies
0 likes
Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo
Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo
5941 Views
0 replies
8 likes
Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..
Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..
Casual Listener
1765 Views
9 replies
2 likes
I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Can this be done?
I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Ca...
285 Views
0 replies
0 likes
Having trouble in logging inI know i got premium subcrition cannot play my selection. And lots of advertising.
Having trouble in logging in I know i got premium subcrition cannot play my selection. And lots of advertising.
442 Views
0 replies
0 likes
In all devices appears message. Waiting to download.. I have spotify family.
In all devices appears message. Waiting to download.. I have spotify family.
Newbie
969 Views
2 replies
0 likes
Hi. I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1. Problem description: I'm halfway down a playlist, picking songs I like to play and then keep browsing, I lock the screen with the pow...
Hi. I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1. Problem description: I'm halfway down a playlist, picking songs ...
516 Views
0 replies
2 likes
Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the app. Can log in and use on other devices. Spotify we...
Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the a...
389 Views
0 replies
0 likes
It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens then just closes. How can I get the previous versi...
It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens...
403 Views
0 replies
0 likes
I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me if possible. (I'm with proof)I do not speak English...
I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me ...
Community Legend
496 Views
1 replies
0 likes
On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?
On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it? &nbs...
Community Legend
508 Views
1 replies
0 likes
Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...
Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...
995 Views
0 replies
2 likes
My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to re install we only get the spotify logo on a black s...
My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to r...
Community Legend
13331 Views
52 replies
2 likes
Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regulary all m'y musics, or like half of all are being un...
Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regula...
452 Views
0 replies
0 likes
So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place. Almost since the dawn of time, my spotify want only to use shuffle on about 40songs pr playli...
So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place. Almost since the dawn of time, my...
433 Views
0 replies
0 likes
Hello everyone, this is my first post in here. I am a premium member of Spotify. After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify app, it launches and then closes after a few secounds and I ...
Hello everyone, this is my first post in here. I am a premium member of Spotify. After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify ...
Newbie
881 Views
2 replies
0 likes
I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.
I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.
326 Views
0 replies
0 likes
how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to change song i click stop on the bottom and try to ...
how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to...
397 Views
0 replies
0 likes
