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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111192 Views

26 replies

3 likes

  • 111192 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223718 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223718 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580911 Views

79 replies

3 likes

  • 580911 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478312 Views

577 replies

40 likes

Account
Free
  • 478312 Views
  • 577 replies
  • 40 likes

Downloading songs for offline

I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x amount completed". Occasionally it would download ...

Newbie

I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x...

camillo75

Community Legend

645 Views

1 replies

1 likes

  • 645 Views
  • 1 replies
  • 1 likes

spotify doesn't open

Hey all,Can someone help me out pls.I have resetted my android fone the day before yesterday.So when i installed spotify again it opened once. So i logged on. But now, everytime i want too open spotify, it throws me out.I already tried a few times wi...

Newbie

Hey all, Can someone help me out pls. I have resetted my android fone the day before yesterday. So when i installed spotify again it opened once. So i logged on. But now, everytime i want too op...

camillo75

Community Legend

1246 Views

5 replies

0 likes

Connection issues
  • 1246 Views
  • 5 replies
  • 0 likes

Local Files on my PC won't play on my Android

I have an HTC One M8 running Lollipop Stock Android.Anyway, two days ago there was an update for Spotify on my phone, and now all of my local filed that I had synced to my computer as well as my phone won't play anymore on my phone. The songs are the...

Newbie

I have an HTC One M8 running Lollipop Stock Android. Anyway, two days ago there was an update for Spotify on my phone, and now all of my local filed that I had synced to my computer as well as my ph...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

I am unable to log into my account

I need help logg ing into my account the email that I have linked to my account is no lone r active so when I try to reset my password the email doesn't come to me. How can I get thay fixed? My username is twistedwrench...

Casual Listener

I need help logg ing into my account the email that I have linked to my account is no lone r active so when I try to reset my password the email doesn't come to me. How can I get thay fixed? My usern...

Twistedwrench

Casual Listener

565 Views

4 replies

0 likes

  • 565 Views
  • 4 replies
  • 0 likes

Spotify keeps creating picture folder with Spotify icon

Phone is galaxy S6 edge+ android version 5.1.1I installed Spotify and for some reason Spotify keeps creating a folder in my pictures with nothing but a Spotify icon picture.I have a screenshot and will try to upload it.I have tried to Uninstall and r...

Casual Listener

Phone is galaxy S6 edge+ android version 5.1.1 I installed Spotify and for some reason Spotify keeps creating a folder in my pictures with nothing but a Spotify icon picture. I have a screensho...

Jrod82782

Casual Listener

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Your Music coming back to the top.

So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i scrolled down at which point is back at the top. It bother...

Newbie

So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i sc...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Spotify doesn't work on 4.4.4 android on z ultra

I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it

Casual Listener

I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it

mathiasv70

Newbie

4006 Views

8 replies

0 likes

  • 4006 Views
  • 8 replies
  • 0 likes

Is there a user manual: q: android album play all songs in order

I find the UI confusing and irritating. I'm really on the fence about keeping with Spotify. (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) My current biggest issue is trying to load and play albums, as alb...

Newbie

I find the UI confusing and irritating.  I'm really on the fence about keeping with Spotify.  (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) &n...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Premium account works on one device but not the other

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So I checked the forums and logged in and out and chec...

Newbie

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So ...

599 Views

0 replies

1 likes

  • 599 Views
  • 0 replies
  • 1 likes

Default player (especialy bluetooth)

How to set Spotify as a default player? I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Spotify. I have installed Default App Manager and Spotify does...

Casual Listener

How to set Spotify as a default player?   I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Sp...

1241 Views

0 replies

4 likes

  • 1241 Views
  • 0 replies
  • 4 likes

Solved!! app crash

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But the problems still exist. I tried an another accoun...

Newbie

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But ...

Daniel

Community Legend

926 Views

2 replies

1 likes

  • 926 Views
  • 2 replies
  • 1 likes

Songs changes and pauses on its own

Hi!Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it.Does anyone have a solution? Thx!

Casual Listener

Hi! Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it. Does anyone have ...

user-removed

Not applicable

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

REPEAT MODE WITH SPOTIFY CONNECT?

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on Do you have the same problem? Or is it only me?

Newbie

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on 😞 Do you have the same pr...

user-removed

Not applicable

891 Views

1 replies

0 likes

Connect
repeat just a single song
repeat track
Repeat-One
Spotify Conect
  • 891 Views
  • 1 replies
  • 0 likes

Spotify app is just not working

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to have spotify open constantly on my screen. This is...

Casual Listener

Hi, god only knows how many times I've been trying to get help with this: the spotify app is just stops running as soon as I leave the app to do something else on my phone. Which means that I have to...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

offline filter mod - no function

Hello,iam using Premium and i want to hear my offline music.In fact the offline filter does not work.So for example when i want to hear my offline albums and i make the offline filter on there are albums which i dont have downloaded. The albums are o...

Casual Listener

Hello, iam using Premium and i want to hear my offline music. In fact the offline filter does not work. So for example when i want to hear my offline albums and i make the offline filter on ther...

keyronimo

Casual Listener

905 Views

3 replies

0 likes

Premium
  • 905 Views
  • 3 replies
  • 0 likes

Spotify playing without sound

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i have no idea what to do

Newbie

I have a moto g 2nd gen, when i lock the screen, while playing a song or a playlist, after a few minute the app stops playing but when i go look in spotify he shows me that the song is playing, i hav...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Why does spotify require port forwarding

Every streaming service I use or have used, whether music or podcast just works with wifi, period. With many back and forths with tech they are saying I must not only open a particular port but I must open a set of ip ranges. My router does not suppo...

Regular

Every streaming service I use or have used, whether music or podcast just works with wifi, period.  With many back and forths with tech they are saying I must not only open a particular port but...

ghostkey

Regular

11298 Views

2 replies

1 likes

  • 11298 Views
  • 2 replies
  • 1 likes

I cannot listen to song spotify:track:5DEBUNlAGL394H3ioYRABS - it seems empty

Hello I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuring the track time is counting, but nothing sounds. It is like the song...

Casual Listener

Hello   I happen to like song spotify:track:5DEBUNlAGL394H3ioYRABS ("El guardián de tu piel - Acústico"), but whenever I try to listen to it, nothing sounds. The progress bar measuri...

638 Views

0 replies

0 likes

Blank
  • 638 Views
  • 0 replies
  • 0 likes