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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202527 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202527 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547342 Views

78 replies

3 likes

  • 547342 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455198 Views

571 replies

38 likes

Account
Free
  • 455198 Views
  • 571 replies
  • 38 likes

Suscripción

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

Newbie

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

driveflanger

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

I paid for premium but I'm still on free

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Regular

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Vanalgo2000

Regular

1924 Views

18 replies

0 likes

  • 1924 Views
  • 18 replies
  • 0 likes

my Spotify premium doesn't work.

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Newbie

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

lockscreen control

Hi,Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Newbie

Hi, Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Daniel

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Android phone cant play from spotify

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year.Hope you can help?

Newbie

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year. Hope you can help?

Daniel

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Error emisora radio

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Visitor

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Adam_B

Spotify

1930 Views

14 replies

0 likes

  • 1930 Views
  • 14 replies
  • 0 likes

Spotify doesnt work correctly. after 2 mins stop

Hello: I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins. I saw that in mi cel Phonne but in the Tablet works perfect.The other problems is working without internet, the same problems, the songs works correct...

Casual Listener

Hello:   I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins.  I saw that in mi cel Phonne but  in the Tablet works perfect. The other probl...

Daniel

Community Legend

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Volume Adjuster Missing

I'm running the newest version of Spotify available on my Galaxy s4.A few updates ago, the volume adjuster inside spotify running the mobile app disappeared. It used to show up when a song started at the bottom of the screen. Has anyone else noticed ...

Casual Listener

I'm running the newest version of Spotify available on my Galaxy s4. A few updates ago, the volume adjuster inside spotify running the mobile app disappeared.  It used to show up when a song ...

user-removed

Not applicable

691 Views

1 replies

0 likes

Android
Galaxy S4
volume
  • 691 Views
  • 1 replies
  • 0 likes

Solved!! Problem to download playlist

Hello, i don't know why but i can´t download the playlist to my SD, it just download to internal memory of my Android and i can't found the place to set up the directory to save it on SD instead of internal memory of my Android.Can someone help me pl...

Casual Listener

Hello, i don't know why but i can´t download the playlist to my SD, it just download to internal memory of my Android and i can't found the place to set up the directory to save it on SD instead of i...

Daniel

Community Legend

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

When I put my spotify in offline mode (I have premium), have cellular data and WiFi turned off, it still plays the following songs in an album which I have not saved or downloaded for offline listening. Anyone know why or how this is?

Newbie

When I put my spotify in offline mode (I have premium), have cellular data and WiFi turned off, it still plays the following songs in an album which I have not saved or downloaded for offline listeni...

Daniel

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Spotify app says 'logging in' for ages and never seems to actually login!

I have a spotify app on my galaxy tab pro 10 sm t525. I have tried to login with my details that work on two other devices but it just says 'logging in...' and freezes. It never logs in, it just stops on that page. It's the same for both the normal l...

Newbie

I have a spotify app on my galaxy tab pro 10 sm t525. I have tried to login with my details that work on two other devices but it just says 'logging in...' and freezes.  It never logs in, it jus...

Daniel

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Defect spotify gift card

I've bought a card for 10€. This morning I tried to scratch free the code. But now i can't read the code because some parts are missing.

Newbie

I've bought a card for 10€. This morning I tried to scratch free the code. But now i can't read the code because some parts are missing.

Daniel

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Playlist jumps to 'Catie Sang - Little Did They know'

HeyThis issues occurs when I am playing from one of a number of playlists, instead of shuffling to the next song it will jump to playing this song 'Catie Sang - Little Did They know' who I have never heard of, don't follow etc.My playlists are longer...

Newbie

Hey This issues occurs when I am playing from one of a number of playlists, instead of shuffling to the next song it will jump to playing this song 'Catie Sang - Little Did They know' who I have nev...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Sorting order Android VS Desktop

Why is the sorting order when sorting on (for example) song/title different for android and desktop version? The desktop does:( A B C D ... Z Android does:A B C D ... Z ( Non alphabet chars are sort different on both devices.

Regular

Why is the sorting order when sorting on (for example) song/title different for android and desktop version?   The desktop does: ( A B C D ... Z   Android does: A B C D ... Z ( &nbsp...

Daniel

Community Legend

566 Views

1 replies

0 likes

Android
Desktop
Sorting Options
  • 566 Views
  • 1 replies
  • 0 likes

I need help ASAP

Please please help!!I applied for the prenium 30day free trial and its coming up to the last day on the 3rd of October. I cannot remember my password to save my life! I asked it to reset the password but i clicked on it and it said that It had expire...

Newbie

Please please help!! I applied for the prenium 30day free trial and its coming up to the last day on the 3rd of October.  I cannot remember my password to save my life! I asked it to reset the ...

Daniel

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Locked In

I want to delete my account and conveniently there is no help number. I feel locked in and I'm going crazy trying to figure this out. I will warn others about being trapped into Spotify once you create an account. Any help is appreciated here since S...

Visitor

I want to delete my account and conveniently there is no help number. I feel locked in and I'm going crazy trying to figure this out. I will warn others about being trapped into Spotify once you crea...

Daniel

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Unsaves albums

for some reason i can save some albums and not others. it shows it as saved but if i exit the app i have to resave the album. but its totally hit or miss. its getting pretty annoying. any thoughts would be awesome. thanks!

Casual Listener

for some reason i can save some albums and not others. it shows it as saved but if i exit the app i have to resave the album. but its totally hit or miss. its getting pretty annoying. any thoughts wo...

Daniel

Community Legend

535 Views

3 replies

0 likes

  • 535 Views
  • 3 replies
  • 0 likes

How to differentiate between all three android devices?

Hi there, I just struggle with the device management right now.I need to remove one of my three offline devices to add a new one.Unfortunately I only have android devices so I can't see the specific devices and this sucks!Has anyone here an idea how ...

Casual Listener

Hi there,   I just struggle with the device management right now. I need to remove one of my three offline devices to add a new one. Unfortunately I only have android devices so I can't see ...

eisflower

Casual Listener

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

[Android]Increase notification's album cover resolution.

Increase the quality of the album cover you can see whitin the spotify's notification where you can also change the songs. At this moment it look pixelated which is not nice

Gig Goer

Increase the quality of the album cover you can see whitin the spotify's notification where you can also change the songs. At this moment it look pixelated which is not nice 😕

C7pher

Casual Listener

1652 Views

11 replies

2 likes

Android
  • 1652 Views
  • 11 replies
  • 2 likes

Solved!! Adding Songs from phone memory to a Spotify Playlist

Hello!Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really find a way to do the same thing on the Android thing...

Casual Listener

Hello! Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really...

Daniel

Community Legend

23096 Views

3 replies

0 likes

  • 23096 Views
  • 3 replies
  • 0 likes