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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115136 Views

27 replies

4 likes

  • 115136 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231510 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231510 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590922 Views

79 replies

3 likes

  • 590922 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485499 Views

580 replies

42 likes

Account
Free
  • 485499 Views
  • 580 replies
  • 42 likes

"Waiting to download"

Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "waiting to download". This in on a Samsung Galaxy S4, spotif...

Casual Listener

Yesterday all of my downloaded content was no longer available offline.  Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "wai...

Daniel

Community Legend

1610 Views

5 replies

0 likes

  • 1610 Views
  • 5 replies
  • 0 likes

Solved!! S5 no working

I can not use the app on my S5 WHAT HAPPPENS?

Casual Listener

I can not use the app on my S5 WHAT HAPPPENS?

Daniel

Community Legend

985 Views

5 replies

0 likes

  • 985 Views
  • 5 replies
  • 0 likes

playlist not working

HiMy spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist even if i was listening to songs at the bottom, any help...

Newbie

Hi My spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist e...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Artists' songs not saved anymore in my Android devices

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, they are stil there on my Windows Spotify client. I s...

Casual Listener

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, th...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Top 50 Offline

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android appI'm using version 3.8.0.800 (By the way, I'm trying this on a premium account)

Casual Listener

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android app I'm using version 3.8....

880 Views

0 replies

1 likes

  • 880 Views
  • 0 replies
  • 1 likes

Premium stops working

Hello,I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premium subscription.I appreciate any help. Thanks!--Thales

Casual Listener

Hello, I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premiu...

Pete

Roadie

1256 Views

9 replies

0 likes

  • 1256 Views
  • 9 replies
  • 0 likes

Family spotify

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still for me.. I assumed it would say fam and that it work...

Newbie

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still f...

PKrider

Newbie

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

Spotify stop playing songs with 1 second left.

Brief description of the issue:Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio. I tried changing settings like crossfade and playing without pauses. Also reinstalled the whole ap...

Newbie

Brief description of the issue: Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio.   I tried changing settings like cross...

759 Views

0 replies

0 likes

  • 759 Views
  • 0 replies
  • 0 likes

Samsung android

Two quick questions. I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open. 1. How do I add my phone to my spotify account? 2.How do ...

Casual Listener

Two quick questions.  I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open....

658 Views

0 replies

0 likes

  • 658 Views
  • 0 replies
  • 0 likes

My account was reset

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Casual Listener

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Sdbrotherjay

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Spotify STOP WORKING

HI! guys need some serious help here my spotify just stop working from one day to the next, I already tried everything you have posted but nothing is coming out so I don't know what to do but for now I guess it 's GG to premium

Casual Listener

HI!    guys need some serious help here my spotify just stop working from one day to the next,  I already tried everything you have posted but nothing is coming out so I don't know w...

copo_xyz

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Wrong statement

Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials.This is not true! I get commercials all the time.What is wrong with spotify?Kris

Newbie

Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials. This is not true! I get commercials all the time. What is wrong with spoti...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Not Available Offline

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now I can not even find the tab to flip to available of...

Newbie

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now ...

moonh8sun

Regular

829 Views

4 replies

0 likes

  • 829 Views
  • 4 replies
  • 0 likes

Issue with stared playlist

Brief description of the issue: I cannot add songs to my stared playlist anymore.Steps to reproduce the issue: search a song and select add to playlist.What steps you’ve tried already: I tried reinstalling Spotify I also tried adding somgs from other...

Casual Listener

Brief description of the issue: I cannot add songs to my stared playlist anymore. Steps to reproduce the issue: search a song and select add to playlist. What steps you’ve tried already: I tried re...

zany130

Casual Listener

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

My Spotify won't open

Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??

Casual Listener

Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??

jr25

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Android app not fully opening/spotify app isn't responding

Hi there For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working. Please please please tell me how i can get my app to work. Don't m...

Newbie

Hi there   For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working.  ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Premium - Spotify Deleting Songs

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover ...

Newbie

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. An...

themarcknight

Casual Listener

940 Views

3 replies

0 likes

Song Replacement
  • 940 Views
  • 3 replies
  • 0 likes

Login(?) failure

Hi.I have a problem with connecting on Spotify on a Samsung deviceYesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but nothing harmful)But this morning, I received the messag...

Regular

Hi. I have a problem with connecting on Spotify on a Samsung device Yesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but ...

miguedrive

Gig Goer

1096 Views

6 replies

0 likes

  • 1096 Views
  • 6 replies
  • 0 likes

Solved!! Can't stream a whole local album

Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because a couple of months I am able to, but now the app s...

Casual Listener

Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because...

Rottame

Music Fan

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Downloading songs for offline

I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x amount completed". Occasionally it would download ...

Newbie

I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x...

camillo75

Community Legend

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes