Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6956 Views

0 replies

7 likes

  • 6956 Views
  • 0 replies
  • 7 likes

Spotify connect unknown user???

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a stranger, How is that possible, even when I wasnt usi...

Newbie

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a st...

557 Views

0 replies

1 likes

  • 557 Views
  • 0 replies
  • 1 likes

Lost premium features

I have premium service but suddenly i don't have premium features. Tried Uninstalling and reinstalling. Still no premium features. Anyone no why?

Newbie

I have premium service but suddenly i don't have premium features.  Tried Uninstalling and reinstalling. Still no premium features.  Anyone no why? 

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

How can I download only one music?

Hi there  How can I download only one music in album or playlist??

Visitor

Hi there 🙂  How can I download only one music in album or playlist??

killtogetcrimso

Music Fan

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Spotify charged me 3 times for the premium trail

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 times, please help

Newbie

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 time...

maricaringal1

Newbie

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Phone restarts everytime I try to open spotify

Have been using spotfy on my Alacatel one touch phone for ages, suddenly if I open it the phone turns off and restarts. Have iuninstalled and re-installed Help please

Casual Listener

Have been using spotfy on my Alacatel one touch phone for ages,  suddenly if I open it the phone turns off and restarts.      Have iuninstalled and re-installed   Help pl...

Mosaic-

Newbie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

how do i delete the old playlist starred without having to delete every song in it

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old version of spotify with the two playlists liked and...

Visitor

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old ...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Crazy data usage

Android 5.1.1Nexus 6.Music quality set to High (medium setting.)Spotify using 200-250mb per day of BACKGROUND data.Total foreground data was about 75mb. 75mb even seems high, since I spent maybe 60 minutes total streaming music over radio.Removed and...

Music Fan

Android 5.1.1 Nexus 6. Music quality set to High (medium setting.) Spotify using 200-250mb per day of BACKGROUND data. Total foreground data was about 75mb.   75mb even seems high, since I...

jaser1987

Newbie

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Solved!! Problems with SD Card After Reboot

Hi, I formatted my SD Card through my Xperia Z3 with Lollipop.I erased all data from Spotify, included the folder spotify.music.Installed the Spotify again with the SD Card connected and all worked fine.I did download from all my albuns, and verified...

Casual Listener

Hi,   I formatted my SD Card through my Xperia Z3 with Lollipop. I erased all data from Spotify, included the folder spotify.music. Installed the Spotify again with the SD Card connected and...

Esdras6

Casual Listener

1549 Views

2 replies

1 likes

  • 1549 Views
  • 2 replies
  • 1 likes

spotify android widget stopped working

Hi, i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache and reinstalled spotify but still not working, any ideas on how to...

Casual Listener

Hi,    i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache ...

1541 Views

0 replies

2 likes

Android 5.0.2
Widget
  • 1541 Views
  • 0 replies
  • 2 likes

Spotify Music - Wi-Fi Will Not Connect

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for offline listening. However, as soon as I started d...

Casual Listener

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for...

Isabelle112811

Newbie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Can't connect to spotify using wifi, 4G works fine

Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worked fine yesterday) But when i try spotify on my ipad...

Casual Listener

Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worke...

Sss2

Casual Listener

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Is it possible to connect to Playstation Spotify via built-in Nook Spotify?

I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

Newbie

 I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Solved!! Repeat one disables itself

Hi, Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to song X, song X keeps repeating, which is fine. But then, if I ...

Casual Listener

Hi,   Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to so...

midsummerish

Newbie

16558 Views

14 replies

6 likes

Repeat one
  • 16558 Views
  • 14 replies
  • 6 likes

No audio after 1 song.

Hi there, I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker. The problem is that the sound disappears between songs. Often after the first song, sometimes after the 2nd, sometimes later. The track ...

Newbie

Hi there,   I listen to Spotify in bed at night from my Moto G running Android 5.0.2 via a small bluetooth speaker.   The problem is that the sound disappears between songs. Often ...

lanny20

Newbie

595 Views

4 replies

0 likes

  • 595 Views
  • 4 replies
  • 0 likes

Spotify does not find SD card

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music' and all subdirectories from internal storage to '/stora...

Newbie

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music...

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Solved!! My spotify on android takes forever to load

My spotify on android takes forever to load.

Newbie

My spotify on android takes forever to load.

jlj66

Casual Listener

20016 Views

3 replies

2 likes

  • 20016 Views
  • 3 replies
  • 2 likes

Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

691 Views

0 replies

1 likes

  • 691 Views
  • 0 replies
  • 1 likes

Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

721 Views

0 replies

0 likes

  • 721 Views
  • 0 replies
  • 0 likes

Premium no premium.

http://imgur.com/oGG1NHNPlayer won't play offline. Not sure what else todo. Tried reinstalling. Logging out. Boring works. Please advise.

Visitor

http://imgur.com/oGG1NHN Player won't play offline. Not sure what else to do. Tried reinstalling. Logging out. Boring works. Please advise.

509 Views

0 replies

0 likes

Premium.
  • 509 Views
  • 0 replies
  • 0 likes