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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107370 Views

26 replies

3 likes

  • 107370 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217303 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217303 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571413 Views

79 replies

3 likes

  • 571413 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470742 Views

577 replies

40 likes

Account
Free
  • 470742 Views
  • 577 replies
  • 40 likes

Very different dynamic range (bass, treble) of music via WLAN and 3G

I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G.My settings are "Extreme Quality" for Streaming and "High Quality" for downloading. An...

Roadie

I don't understand one thing: Music I download or stream at home via WLAN has a MUCH better dynamic (more bass, more treble) than music I stream or download via 3G. My settings are "Extreme Quality"...

tigaaa

Roadie

994 Views

3 replies

0 likes

  • 994 Views
  • 3 replies
  • 0 likes

Solved!! I can't download songs anymore?

I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?

Casual Listener

I do all the right steps but it dont work anymore. I select to download the song but appear a message,''waiting for download '' but never download. Somebody can help?

Daniel

Community Legend

2937 Views

5 replies

0 likes

  • 2937 Views
  • 5 replies
  • 0 likes

No facebook friends feed in Activity Spotify Android

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

Newbie

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

907 Views

0 replies

0 likes

empty
Facebook
no feed
  • 907 Views
  • 0 replies
  • 0 likes

Wrong song title

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sinchronize the lyrics. ¿What can i do? Thanks for you...

Newbie

Hi. I'm new here, so I hope i'm doing this right. The issue I need help with is really a minor one. It's just that i've found one song's title is wrong, and that makes mi Musixmatch app unable to sin...

Daniel

Community Legend

790 Views

1 replies

1 likes

  • 790 Views
  • 1 replies
  • 1 likes

My Account

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuffle.

Newbie

So i did the 7 day trial and its supposed to go back to normal.. but it didnt. So i cant listen to my music unless i press shuffle. So in other words my music is saying im offline until i press shuff...

Nico

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

offline mode on android

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

Casual Listener

i am having trouble with playing my playlists offline. everytime i hit available offline it say waiting for download. help plz.

frank7

Casual Listener

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Playback stops at random

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur while I'm walking outside with my device in hand or in a poc...

Newbie

Spotify stops playback at random. This used to happen less frequently in the past, but now it does it at random intervals between 5 seconds and 1 minute or so. The issue only seems to occur...

509 Views

0 replies

2 likes

  • 509 Views
  • 0 replies
  • 2 likes

Solved!! Playing local files on phone (android)

The Problem! My phone will not download or play local files from my laptop on my phone. 1. All my Local files play in spotify on my laptop.2. When I press the available offline button in my playlist with local files in it. It says " waiting to downlo...

Casual Listener

The Problem!  My phone will not download or play local files from my laptop on my phone.   1. All my Local files play in spotify on my laptop. 2. When I press the available of...

Egner01

Casual Listener

1252 Views

4 replies

0 likes

  • 1252 Views
  • 4 replies
  • 0 likes

[Android][Other] [Bug] Available connections for Cast without ChromeCast device.

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connection, it's very weird, because I don't have a chrome c...

Casual Listener

Hi, yesterday I was walking through the street listening some music on my cellphone, suddenly I see the option "Connections availables" , I clicked the button, and I see "Cast" as available connectio...

Daniel

Community Legend

1067 Views

2 replies

0 likes

Android
Other
  • 1067 Views
  • 2 replies
  • 0 likes

Solved!! Why can't I rearrange my playlist

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also not letting me on the webplayer on windows PC.What do...

Newbie

I used to be able to change the order of songs in my playlists. I.e move a song from the top to the middle, middle to top etc. This was on my iPhone. Now I use android its not letting me. Its also no...

Daniel

Community Legend

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

can´t log in

Here is the case I use to log in to spotify trough facebook. My facebook web got converted into bussiness and the migration never finished.I want to resset my premium spotify password without going trough facebook Can anybody help Thank you Guillermo

Casual Listener

Here is the case   I use to log in to spotify trough facebook.   My facebook web got converted into bussiness and the migration never finished. I want to resset my premium spotify pass...

Daniel

Community Legend

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

spotify does not start on my cell

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Visitor

since the last update of Spotify does not start the program on my phone. And I've already uninstalled several times and nothing works.

Daniel

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Faulty "No internet connection" message [Android samsung galaxy S5]

Alright, from the top About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the device has internet connection. It all started with not being ab...

Newbie

Alright, from the top   About two weeks ago, Spotify on my phone started messing up. About 80% of the time, the app doesn't get any internet connection, even though every other app on the devi...

xRile

Newbie

1785 Views

2 replies

3 likes

  • 1785 Views
  • 2 replies
  • 3 likes

Only play in shuffle mode with android tablet

Hello, as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on Spotify website is written that I could play the songs I like, maybe I've made something wron...

Casual Listener

Hello,   as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on  Spotify website is writte...

isaackvladimir

Newbie

5866 Views

10 replies

1 likes

  • 5866 Views
  • 10 replies
  • 1 likes

Suscripción

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

Newbie

Ayer pague con mi tarjeta y dijo que era problema de mi banco. Pero aun asi me hicieron el cobro y no tengo todavia el premium

driveflanger

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

I paid for premium but I'm still on free

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Regular

Hello I paid for premium but it didn't work also tried logging off and un installed the app but it didn't work what information is required to get my premium?

Vanalgo2000

Regular

2053 Views

18 replies

0 likes

  • 2053 Views
  • 18 replies
  • 0 likes

my Spotify premium doesn't work.

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Newbie

I paid the premium 3 hours ago and not my premium program not entered since restarted the application and nothing has changed. Solve my problem. I'm from Brazil.

Daniel

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

lockscreen control

Hi,Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Newbie

Hi, Earlier it was possible to controll spotify via lockscreen. But somehow something Changed and i cant controll it anymore. Has someone experience with the settings?

Daniel

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Android phone cant play from spotify

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year.Hope you can help?

Newbie

Hi! I cant play music from spotify when connected to wifi, ive tried downloading it again and all those things, i havent been able to play from wifi for like a year. Hope you can help?

Daniel

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Error emisora radio

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Visitor

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

Adam_B

Spotify

2138 Views

14 replies

0 likes

  • 2138 Views
  • 14 replies
  • 0 likes