Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203110 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548110 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455803 Views
571 replies
38 likes
No, I want to know how to get Spotify on screen. There must be some correct way. I haven't lost any playlists, obvious from my Android, and what I was playing before I came on to the Community was Discover Weekly. All there.
No, I want to know how to get Spotify on screen. There must be some correct way. I haven't lost any playlists, obvious from my Android, and what I was playing before I came on ...
Community Legend
2393 Views
1 replies
0 likes
Hey there, I got a premium account and I log in via facebook. I got a htc mini 2. My problem is that when I'm at home I can not go online while my wifi is turned on. I can go online when I use my mobile date though. Anyone has had the same problem an...
Hey there, I got a premium account and I log in via facebook. I got a htc mini 2. My problem is that when I'm at home I can not go online while my wifi is turned on. I can go online when I use my mob...
Community Legend
571 Views
2 replies
0 likes
Various issues. First told me had 2 acc. So got into the right one then said offline won't play and to reinstall. I did and not can't get in this time so try reset password says link not valid. Shows offline even when. Connected to WiFi. Can't find a...
Various issues. First told me had 2 acc. So got into the right one then said offline won't play and to reinstall. I did and not can't get in this time so try reset password says link not valid. Shows...
Community Legend
459 Views
1 replies
0 likes
Ich habe ständig den letzten Interpreten in meinem Sperrbildschirm. Spotify ist komplett beendet. Wie kann das abgestellt werden? ?
Ich habe ständig den letzten Interpreten in meinem Sperrbildschirm. Spotify ist komplett beendet. Wie kann das abgestellt werden? ?
Community Legend
687 Views
1 replies
0 likes
HiI dropped my new S6 fone and had to get a replacement. My replacement wont recognise that I have a premium account and so has none of my saved playlists or tunes. Any ideas what I need to do next?
Hi I dropped my new S6 fone and had to get a replacement. My replacement wont recognise that I have a premium account and so has none of my saved playlists or tunes. Any ideas what I nee...
Community Legend
371 Views
1 replies
0 likes
As a new user to Android Auto, I'm a bit disappointed with a few things the Spotify app is missing. I'm unable to see all of my playlists, only the top 10 or soI'm unable to see any track lists in a playlist to find a song (though Spotify on CarPlay ...
As a new user to Android Auto, I'm a bit disappointed with a few things the Spotify app is missing. I'm unable to see all of my playlists, only the top 10 or so I'm unable to see any track...
Roadie
1518 Views
3 replies
0 likes
Hello,I'm using Android Auto. Spotify works wonderfully, but I am having issues displaying all of my playlists. It only shows a preselected number. Is there anyway to rectify this? Mark H
Hello, I'm using Android Auto. Spotify works wonderfully, but I am having issues displaying all of my playlists. It only shows a preselected number. Is there anyway to rectify this? Mark H
Roadie
602 Views
1 replies
0 likes
I just started using spotify last week. I also got the mobile app at the same time. I have a galaxy s2 epic 4g. Last night got on the app to listen to something after about a day of not being on and there were "changes." I can no longer pick a song o...
I just started using spotify last week. I also got the mobile app at the same time. I have a galaxy s2 epic 4g. Last night got on the app to listen to something after about a day of not being on and ...
Newbie
14128 Views
11 replies
0 likes
Hi, I have premium version on my Samsung galaxy note 4, android 5.1.1. The second time since last week my saved songs made grey! Last time I just redownload all songs but now I want to know how to stop this. I have my songs on sd card and It wasn't t...
Hi, I have premium version on my Samsung galaxy note 4, android 5.1.1. The second time since last week my saved songs made grey! Last time I just redownload all songs but now I want to know how to st...
Community Legend
495 Views
1 replies
0 likes
It started with just the windows 10 ad. Now it's almost all of them. I get the message that the next 30 minutes are ad free if I watch the next message, then as the message starts to play, it freezes. There are 2 freeze levels I get. The partial, whe...
It started with just the windows 10 ad. Now it's almost all of them. I get the message that the next 30 minutes are ad free if I watch the next message, then as the message starts to play, i...
Casual Listener
502 Views
1 replies
0 likes
Okay so I noticed that when I'm listening to music and I'm on the screen with my playlist and then press the power button to turn off the screen, the song will change. And this doesn't happen every single time, it's random. It also happens sometimes ...
Okay so I noticed that when I'm listening to music and I'm on the screen with my playlist and then press the power button to turn off the screen, the song will change. And this doesn't ...
Community Legend
2308 Views
3 replies
1 likes
I am unable to download the spotify app on galaxy 6. The icon shows up saying it installed, but it is no where in the phone. The app did install on a tablet (through the phone) that is linked up with the phone....I have created an account on the prem...
I am unable to download the spotify app on galaxy 6. The icon shows up saying it installed, but it is no where in the phone. The app did install on a tablet (through the phone) that is linked up with...
Community Legend
1877 Views
3 replies
0 likes
What's new in this version (3.4) New: Now you can start Artist Radio from any artist page.
What's new in this version (3.4) New: Now you can start Artist Radio from any artist page.
Community Legend
4601 Views
13 replies
0 likes
Hello,when I am heraring offline from my smartphone - connecting via bluetooth to my audio-car system, there are always short interuptions.I don't know why. The bluetooth works correctly when I am listening from smartphone to car-audio via bluethoots...
Hello, when I am heraring offline from my smartphone - connecting via bluetooth to my audio-car system, there are always short interuptions. I don't know why. The bluetooth works correctly when I a...
Casual Listener
1171 Views
2 replies
0 likes
Hi,First of all, this problem occurred a while ago. Before that everything worked fine. May be caused by some update, but I don't know.I have Pioneer mvh 360bt stereo and Huawei honor 6 phone. Whenever I start the car/stereo, it is automatically dete...
Hi, First of all, this problem occurred a while ago. Before that everything worked fine. May be caused by some update, but I don't know. I have Pioneer mvh 360bt stereo and Huawei honor 6 phone...
Casual Listener
6151 Views
10 replies
0 likes
I'm on a holiday in Thailand for 3 months and I had no problems at all, untill the spotify app updated e few days ago. Since I can't log in because I'm not in my home country Belgium. I tried to change my country in account settings, but the only opt...
I'm on a holiday in Thailand for 3 months and I had no problems at all, untill the spotify app updated e few days ago. Since I can't log in because I'm not in my home country Belgium. I tried to chan...
Casual Listener
756 Views
2 replies
1 likes
On my Note 4 when I check the available offline switch it downloads all my songs and then just unchecks itself. I have gone and removed all of my available offline devices. I have uninstalled the app multiple times, cleared the cache, and I have 23 g...
On my Note 4 when I check the available offline switch it downloads all my songs and then just unchecks itself. I have gone and removed all of my available offline devices. I have uninsta...
Not applicable
1077 Views
4 replies
0 likes
Got it brand new from sony and spotify would not logg in, its stuck on "logging in, please wait" Have tried to uninstall spotify, facebook and try to log in without facebook. Nothing working. Also tried out the guide under, sadly without any sucsess....
Got it brand new from sony and spotify would not logg in, its stuck on "logging in, please wait" Have tried to uninstall spotify, facebook and try to log in without facebook. Nothing working. Also tr...
Community Legend
481 Views
1 replies
0 likes
My music UN-downloads itself. Why?
My music UN-downloads itself. Why?
Community Legend
488 Views
1 replies
0 likes
Every month I pay 6.99€ but since this morning it seems like I have only the free version.. I signed out and re-download but it doesn't work.
Every month I pay 6.99€ but since this morning it seems like I have only the free version.. I signed out and re-download but it doesn't work.
Community Legend
405 Views
1 replies
0 likes
