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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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All of a sudden, no volume control with Premium on my Android (Galaxy S5)!

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.

Regular

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control.  Please help.

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Spotify is offline

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) .I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode.how I can solve this problem?

Newbie

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) . I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode. how I can so...

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Can't update to premium

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Visitor

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Leanak

Newbie

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4 replies

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Android
Help me!
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Can't update to premium

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Visitor

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

187 Views

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STOP!! Sending the Option to Synch My Phone with my Other Devices!! Please Give Us An Opt Out!!!

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my laptop, I do NOT need my phone for this. I tried synchi...

Regular

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my lapt...

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synching devices
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My spotify don't sync all tracks?

I think I only have this problem with one band " thee of sees". I synchronized all their albums on my tablet without a problem but when I tried to do it on my phone it only synchronized one random track..I tried to unsynchronize it and do it again bu...

Casual Listener

I think I only have this problem with one band " thee of sees". I synchronized all their albums on my tablet without a problem but when I tried to do it on my phone it only synchronized one random tr...

Tony777

Casual Listener

303 Views

1 replies

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Best lockscreen to use ?

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you give me any lockscreen? Thanks !

Casual Listener

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you g...

Thibaaud

Casual Listener

401 Views

1 replies

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Sign in trouble

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in.I have cleared the cache, uninstalled and reinstalled the app and reset ...

Newbie

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in. I have cleared the ...

282 Views

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Spotify playlists wont show up on phone

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer either. I believe it may have something to do with DU ...

Newbie

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer eit...

519 Views

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Solved!! Connecting to Yamaha R-N301 network receiver

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...

Regular

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify say...

cago00

Newbie

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7 replies

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R-N301
Yamaha
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Solved!! Music queue not shown

Hello, First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes .... I have that playingqueue problem. This is what I do: I go to my music and select a play listThen I press shuffleThe title of a previous played ...

Casual Listener

Hello,   First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes ....   I have that playingqueue problem. This is what I do:   I go to my m...

Knaks

Casual Listener

398 Views

1 replies

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Help! Where is my Full screen album art! (Samsung galaxy s6 edge)

Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced this? I have my player were i can play and next son...

Newbie

Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced ...

857 Views

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HTC M8 Lollipop 5.0.1 Spotify Hangs

DescriptionSpotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I upgradedWhat are the steps you took to get to the err...

Newbie

Description Spotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I ...

mtamlyn

Newbie

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1 replies

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Android Wear support coming in June, but when?

Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/ We're getting close to end of June Just tell me it hasn't changed

Newbie

Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/   We're getting close to end of June 😮      Just tell me it hasn't c...

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HTC One M9 Album art on lock screen and music ID broadcast to bluetooth hangs

Hi,I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these hangs. Normal operation resumes when I have force cl...

Newbie

Hi, I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these...

347 Views

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Data usage through the roof on iPhone 4s

Hello there, Newbie speaking on the forum... I was a satisfied costumer of the Spotify-app since january 2014. I got a premium account, and every day I listened music on Spotify for about 30 minutes without Wifi, and I never went over my 1000 MB data...

Newbie

Hello there,   Newbie speaking on the forum... I was a satisfied costumer of the Spotify-app since january 2014. I got a premium account, and every day I listened music on Spotify for about 30...

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data usage
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Como desinceonizar la misma cuenta en diferentes moviles

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sale a ella mi música. Por este motivo no podemos escu...

Newbie

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sal...

mapuya19

Community Legend

423 Views

1 replies

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Spotify crashing my phone

I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a couple minutes after my phone will shut down by its...

Casual Listener

I recently subscribed to spotify premium. The day i subscribed ive had an issue with at random times my music player will not make any sound, even though it shows the songs still playing, and then a ...

Hi_luca

Casual Listener

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3 replies

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Spotify crashing Android
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Solved!! Count offline plays for last.fm and most listened albums

Most of the time I play my music offline, I search for music online and download it to hear it later. But that makes my statistics useless unfortunately, both the ones last.fm counts and the Spotify statistics itself.So I'm wondering whether Spotify ...

Music Fan

Most of the time I play my music offline, I search for music online and download it to hear it later. But that makes my statistics useless unfortunately, both the ones last.fm counts and the Spotify ...

hans-jürgen

Roadie

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Facebook activity not showing

I have tried everything. It showed up until the end of Febuary and now it no longer shows on my Facebook profile. I have checked the Facebook settings too. I am using a Samsung Galaxy 4.1

Newbie

I have tried everything. It showed up until the end of Febuary and now it no longer shows on my Facebook profile. I have checked the Facebook settings too. I am using a Samsung Galaxy 4.1

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