This prepaid code is not valid in this country

I bought a Spotify gift card to me in Austria and wanted to immediately redeem it.When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm from Germany and my Premium balances has just expire...

• RobertOtt
• Casual Listener
• I bought a Spotify gift card to me in Austria and wanted to immediately redeem it. When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm...
• 2015-07-26 8:06:10 PM
• 355 Views
• 0 replies
• 0 likes

Why do I have to keep re-downloading my music?

Questions in the title. I tend to download full albums to my mobile for use in the car. Mobile app is upto date and it is happening on the htc one m8 but to be honest it always used to happen on the S4 aswell. I am a paying user. I have no local musi...

• Dalby
• Newbie
• Questions in the title.     I tend to download full albums to my mobile for use in the car.  Mobile app is upto date and it is happening on the htc one m8 but to be honest it always ...
• 2015-07-26 6:52:12 PM
• 565 Views
• 0 replies
• 0 likes

Upgraded to premium, Money has come out but I don't have premium features

Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?

• BenFoster
• Newbie
• Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?
• 2015-07-26 9:39:06 AM
• 192 Views
• 0 replies
• 0 likes

Spotify songs stop playing while in chrome browser

I simply wanted to read manga while listening to some music, however, whenever i would play the song and then go to my chrome browser; the song would simply stop playing within a few seconds.

• Rocktem
• Newbie
• I simply wanted to read manga while listening to some music, however, whenever i would play the song and then go to my chrome browser; the song would simply stop playing within a few seconds.
• 2015-07-26 7:02:20 AM
• 462 Views
• 0 replies
• 0 likes

My Music songs lost

For some unknown cause, I have had to redownload my selected saved songs twice now. I'm suspecting it might have something to do with sync over cellular being switched on and off.

• Sweetswagg2
• Music Fan
• For some unknown cause, I have had to redownload my selected saved songs twice now. I'm suspecting it might have something to do with sync over cellular being switched on and off.
• 2015-07-26 1:23:40 AM
• 336 Views
• 0 replies
• 0 likes

Spotify Will Not Connect With Internet

Hi all,For the past few months, Spotify on my Motorola 2nd Gen, will not connect to my internet. My internet works perfectly well and connects to my phone, as well a Spotify on my laptop. Spotify also works on my brothers iPhone 5s using our internet...

• alanahblu
• Casual Listener
• Hi all, For the past few months, Spotify on my Motorola 2nd Gen, will not connect to my internet. My internet works perfectly well and connects to my phone, as well a Spotify on my laptop. Spot...
• 2015-07-25 11:22:32 PM
• 2015-07-25 12:58:41 AM
• Sweetswagg2
• Music Fan
• 314 Views
• 1 replies
• 0 likes

Samsung alpha with spotify app does not seem to allow airplay with my marantz player

• joost1
• Regular
• 2015-07-25 9:16:38 PM
• 2015-07-25 9:21:45 PM
• joost1
• Regular
• 453 Views
• 3 replies
• 0 likes

Trouble logging in on hudl tablet

I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account" Now I know I have... I am just trying to log in not sign up lol.. I tried clearing cache but still w...

• Spazandspud
• Newbie
• I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account"   Now I know I have... I am just trying to...
• 2015-07-25 9:17:01 PM
• 387 Views
• 0 replies
• 0 likes

problem playing my music in offline mode and random pauses online

For some reason since I downloaded this app I've had countless problems but this is the most irritating one when I sync all my music at home and I get to work and my music doesn't work in offline mode and the I get these random pauses in my music if ...

• saucydragon1
• Newbie
• For some reason since I downloaded this app I've had countless problems but this is the most irritating one when I sync all my music at home and I get to work and my music doesn't work in offline mod...
• 2015-07-25 8:59:03 PM
• 216 Views
• 0 replies
• 0 likes

Can't log in on my android

Hi Community, I just wanted to login with the android app, but it keeps telling me that this user already exists.And yes, I made sure to hit "login" instead of "register".What can i do to login? Thx schmattekAndroid 5.1.1 on Nexus5 EDIT: Got it! I wa...

• schmattek
• Newbie
• Hi Community,   I just wanted to login with the android app, but it keeps telling me that this user already exists. And yes, I made sure to hit "login" instead of "register". What can i do...
• 2015-07-25 7:37:15 PM
• 236 Views
• 0 replies
• 0 likes

Spotify closes after launch

Hi, i have a lg g3s and after i get lollipop my spotify closes after launch. I need help please

• marcuswerneck05
• Casual Listener
• Hi, i have a lg g3s and after i get lollipop my spotify closes after launch. I need help please
• 2015-05-07 12:41:13 AM
• 2015-07-25 7:10:56 PM
• yomsx
• Newbie
• 608 Views
• 4 replies
• 0 likes

Android Version Problems

I have two annoying problems with Spotify for Android:I pause music and after a couple of minutes, the widget in my lock screen disappears. I have to unlock the phone and go to my notification area to unpause music.I pause music and after more minute...

• Shinjikum
• Casual Listener
• I have two annoying problems with Spotify for Android: I pause music and after a couple of minutes, the widget in my lock screen disappears. I have to unlock the phone and go to my notification are...
• 2015-05-14 2:57:32 AM
• 2015-07-25 4:55:28 PM
• Shinjikum
• Casual Listener
• 523 Views
• 5 replies
• 0 likes

Equalizer on Android device

How do i turn the equalizer off? Im using an s6 and my the volume on my Spotify changes erratically. Im relatively certain it's being caused by the equalizer but can't find an option to turn it off.

• Natures1stgreen
• Newbie
• How do i turn the equalizer off? Im using an s6 and my the volume on my Spotify changes erratically. Im relatively certain it's being caused by the equalizer but can't find an option to turn it off.
• 2015-07-25 3:53:23 PM
• 256 Views
• 0 replies
• 0 likes

I can't access my 6 month premium

I had a 6 month premium, that just stopped and put me in free status, than I purchase the three month premium and I'm still in free status

• 1273427366
• Newbie
• I had a 6 month premium, that just stopped and put me in free status, than I purchase the three month premium and I'm still in free status
• 2015-07-25 3:22:42 PM
• 230 Views
• 0 replies
• 0 likes

I have a abonement with spotify premium but I don't know how make it avaible

Anybody can help me?

• yasemin1
• Newbie
• Anybody can help me?
• 2015-07-25 2:06:34 PM
• 2015-07-25 3:22:26 PM
• dweynlovessptfy
• Roadie
• 264 Views
• 1 replies
• 0 likes

Spotify on an Asus x205ta

Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it thanks

• khall1
• Newbie
• Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it  thanks
• 2015-07-24 12:44:10 AM
• 2015-07-25 7:51:52 AM
• dweynlovessptfy
• Roadie
• 294 Views
• 1 replies
• 0 likes

bluetooth

I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blue tooth with my music player and does not do this s...

• smadera13
• Newbie
• I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blu...
• 2015-07-25 4:22:03 AM
• 398 Views
• 0 replies
• 0 likes
• Bluetooth stutter

Musica bajada a mi celular

Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?

• Ferminr8
• Newbie
• Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?
• 2015-07-25 1:24:50 AM
• 330 Views
• 0 replies
• 0 likes

the bluetooth has stopped working

Hi,after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please?cell phone is Samsung S3thanksDouglas

• dogdsilva
• Newbie
• Hi, after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please? cell phone is Samsung S3 thanks ...
• 2015-07-24 12:07:10 AM
• 238 Views
• 0 replies
• 0 likes