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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388798 Views

545 replies

34 likes

Account
Free
  • 388798 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

  • 8069 Views
  • 0 replies
  • 7 likes

Spotify Android Doesn't Connect to WiFi on Android

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify does work on the phone over data. I haven't tested o...

Regular

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify d...

jeeprace98

Regular

995 Views

5 replies

0 likes

  • 995 Views
  • 5 replies
  • 0 likes

Offline Music deleted

Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...

Newbie

Hi,   spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...

Smr2976

Regular

898 Views

2 replies

0 likes

  • 898 Views
  • 2 replies
  • 0 likes

Playing multiple playlists

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating back and forth among the 3 playlists or does it play all 1 p...

Casual Listener

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine.  Does Spotify play the songs by alternating bac...

Daniel

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Is there any app for running spotify premium offline music in Android Wear?

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...

Roadie

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...

Daniel

Community Legend

780 Views

1 replies

1 likes

android wear
  • 780 Views
  • 1 replies
  • 1 likes

Log in

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

Newbie

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

Nico

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

i cant redownload spotify

Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you

Newbie

Hi i had some problems on My tablet (samsung galaxy 4tab) so i  did a reset But  Now i can t redownload spotify premium becouse  google play told me that is yet installed.  Thank ...

MichaelW

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Sound fluctuates

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

Casual Listener

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

ll_cool_dub

Casual Listener

710 Views

4 replies

1 likes

  • 710 Views
  • 4 replies
  • 1 likes

I cannot control the music playback on the lock screen

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

Newbie

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Running feature is not available in app version 3

Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...

Casual Listener

Hi there,   Awesome application, even though there are 2 problems:   1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...

Tackeshy

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Change of Facebook account login

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Casual Listener

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Daniel

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

My music were deleted

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Newbie

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Daniel

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Premium

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

Visitor

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

user-removed

Not applicable

14960 Views

6 replies

0 likes

  • 14960 Views
  • 6 replies
  • 0 likes

Solved!! Device Location

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...

Music Fan

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...

Joaker74

Music Fan

2086 Views

2 replies

0 likes

  • 2086 Views
  • 2 replies
  • 0 likes

Reestablecer contraseña

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Newbie

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Treallday

Casual Listener

563 Views

3 replies

1 likes

  • 563 Views
  • 3 replies
  • 1 likes

Sound interrupted with music coming from search

Hellow, After listening music for a few days with no problem, When hearing the music from search, the music is interrupted constantly, This doesn´ happen when I hear music from playlists. I haven´t had any problem with the internet. Thanks if somebod...

Casual Listener

Hellow,   After listening music for a few days with no problem, When hearing the music from search,  the music is interrupted constantly,  This doesn´ happen when I hear music from p...

DasPeter

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Spotify don't save some albums

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for example) everything it's ok but when I close the app...

Newbie

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for e...

DasPeter

Community Legend

427 Views

1 replies

0 likes

Albums don't saved on my music
  • 427 Views
  • 1 replies
  • 0 likes

Interrupted listening in "search" music

Hi, I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again making it impossible to listen. Kindly tell me if you know...

Casual Listener

Hi,  I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again m...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Solved!! Payment

I got spotify premium, it said it would be R$1.99 first 3 months, but i paid R$11.00, why?

Casual Listener

I got spotify premium, it said it would be R$1.99 first 3 months, but i paid R$11.00, why?

Pete

Roadie

1621 Views

10 replies

0 likes

  • 1621 Views
  • 10 replies
  • 0 likes

Solved!! Can't connect to the application

Dear all,I need your help, I can't connect to the application.I have a free account.When I type my login and password on the application (Android) I have the following message: You already have created an account with this email address.I have the la...

Casual Listener

Dear all, I need your help, I can't connect to the application. I have a free account. When I type my login and password on the application (Android) I have the following message: You already...

Daniel

Community Legend

889 Views

6 replies

0 likes

  • 889 Views
  • 6 replies
  • 0 likes

Spotify keeps downloading to phone, even if option "available offline" is OFF

I´m having quite a problem here, guys. My Android device is right now at around half-capacity, with Spotify files alone taking over 14 gb of space. All the albums that I have saved here, which once were available offline, are now not, but it still co...

Casual Listener

I´m having quite a problem here, guys.    My Android device is right now at around half-capacity, with Spotify files alone taking over 14 gb of space.   All the albums that I have ...

TravelGoddess

Newbie

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes