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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107305 Views

26 replies

3 likes

  • 107305 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217199 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571216 Views

79 replies

3 likes

  • 571216 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470665 Views

577 replies

40 likes

Account
Free
  • 470665 Views
  • 577 replies
  • 40 likes

Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

Newbie

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...

623 Views

0 replies

0 likes

android 4.2.2
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New update

Since I installed the new update (5/10) spotify wont work..When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash.I have tried to reinstall the app 2 times but it does'nt work.. can u help me?

Casual Listener

Since I installed the new update (5/10) spotify wont work.. When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash. I have tried to reinstall the ap...

Mawlinsamuelsso

Casual Listener

919 Views

4 replies

0 likes

Android App
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  • 4 replies
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spotify android

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and out numerous times but problem still exists and its ...

Casual Listener

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and o...

dloceanside-50

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

Newbie

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

558 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify not working after updating Huawei p7

Hi!Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621). The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and af...

Casual Listener

Hi! Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).   The update seems to have caused an issue with Spotify (Premium), which isn't open...

tethor1

Newbie

13355 Views

25 replies

5 likes

Crash
huawei
p7
Update
  • 13355 Views
  • 25 replies
  • 5 likes

An idea to improve spotify app

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

Newbie

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

kbrooksc

Community Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

How can I set a picture on a playlist?

How???? Update: You can actually add pictures to a playlist right now. Before, this wasn't the case.

Casual Listener

How????   Update:   You can actually add pictures to a playlist right now. Before, this wasn't the case.

OviiiOne

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Spotify keeps undownloading my playlists.

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help otherwise i will have to switch services.

Newbie

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help ...

854 Views

0 replies

0 likes

Crash
Not Available
Playlists
  • 854 Views
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When The song is finished The next one doesn't play on my Android Phone! Help.

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

Casual Listener

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

rokkoko666

Newbie

1478 Views

10 replies

0 likes

  • 1478 Views
  • 10 replies
  • 0 likes

Need help, Spotify don't open

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unistall, remove the SD card, restart the phone, install...

Casual Listener

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unist...

MaryS

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

charged me and still no premium

it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tried like 3 times total in like 3 hours and i got the...

Casual Listener

it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tri...

driveflanger

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! unable to use spotify

When i open the app it says "unfortunately spotify has stopped" Open Spotify on AndroidThen error message appearsRestarted my phone serval timesuninstalled app as well i have a galaxy s5 premium planPosted using the Spotify Community app by Liam

Casual Listener

When i open the app it says "unfortunately spotify has stopped" Open Spotify on Android Then error message appears Restarted my phone serval times uninstalled app as well i have a galaxy s5 ...

12126654204

Casual Listener

7517 Views

12 replies

0 likes

  • 7517 Views
  • 12 replies
  • 0 likes

Downloads goes correctly to SD then switch to internal memory

Hi guys,I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD.Then I found out that additional music has been saved to internal storage without whatsoever reason.Cleared cache and started again: as b...

Newbie

Hi guys, I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD. Then I found out that additional music has been saved to internal storage without ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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[Android] Updating app changes location of offline cache

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today. I use an external SD card for for my media storage and have Spotify save...

Newbie

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today.   I use an ext...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Different songs in "Your music -> songs" than on PC

Hi there, I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist on my PC. But on my smartphone they're still there. Why is that? Maybe it is be...

Casual Listener

Hi there,   I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist...

m4rtin2

Casual Listener

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Mal funcionamiento de la aplicación

Buenos días: He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. Además de que la aplicación no carga la información, no le per...

Newbie

Buenos días:   He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. ...

Daniel

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

bring back playlist filters

My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you removed it without an explanation. Especially charging y...

Casual Listener

My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you remov...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Conta premium

Perdi o meu e-mail da conta premium, preciso passar para o meu novo e mail como faço?

Newbie

Perdi o meu e-mail da conta premium, preciso passar para o meu novo e mail como faço?

Daniel

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

What I would post to them if someone would read this...maybe you guys can help

I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the song from the lock screen for minutes after being ...

Newbie

I have had this app for going on 3 years and I love what you guys have started. That being said this app became extremely flawed over the past couple of updates. Constantly crashing, not changing the...

526 Views

0 replies

0 likes

crashes
Playlists refreshing error
refresh
  • 526 Views
  • 0 replies
  • 0 likes