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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39548 Views
  • 65 replies
  • 25 likes
  • 39548 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876198 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876198 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26045 Views
  • 4 replies
  • 0 likes
  • 26045 Views
  • 4 replies
  • 0 likes

Landscape Mode - Soft-Key bar visible

To whom it may concern I'm using my old Nexus 5 with Android 5.1.1 (not rooted), Set Orientation and GMD Full Screen Immersive Mode as small "Now-Playing"-Screen in my living room. With Spotify 3.4.0.764 this worked very well and looked like this:. B...

Spotify 3.4.0.764 Spotify 3.5.0.963
  • Visitor
  • To whom it may concern   I'm using my old Nexus 5 with Android 5.1.1 (not rooted), Set Orientation and GMD Full Screen Immersive Mode as small "Now-Playing"-Screen in ...
  • Daniel
  • Community Legend
  • 1204 Views
  • 3 replies
  • 0 likes
  • 1204 Views
  • 3 replies
  • 0 likes

Android user - offline

Whenever I am at the gym (or wherever I'm not at home) I can't listen to my music on Spotify. It says "this music isn't available offline or Spotify thinks I'm offline - not connected to the Internet). .please help me before I cancel my account. Th a...

  • Newbie
  • Whenever I am at the gym (or wherever I'm not at home) I can't listen to my music on Spotify. It says "this music isn't available offline or Spotify thinks I'm offline - not connected to the Internet...
  • Daniel
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Josiescarpelli@gmail.com is my current email
  • 462 Views
  • 1 replies
  • 0 likes

Spotify won't play through my car stereo

Hi -- I plug the aux cable into my new Samsung Galaxy 5. I turn my car stereo to Aux. i hit play on a Spotify play list. It plays for a millisecond and stops. And i can't get it to play. Any ideas about what might be wrong? Spotify works just fine wh...

  • Regular
  • Hi -- I plug the aux cable into my new Samsung Galaxy 5. I turn my car stereo to Aux. i hit play on a Spotify play list. It plays for a millisecond and stops. And i can't get it to play.   A...
  • jaccuss15
  • Casual Listener
  • 4091 Views
  • 4 replies
  • 0 likes
  • 4091 Views
  • 4 replies
  • 0 likes

Solved!! Payment

Hi how come I've just paid for premium and its still saying update payment yet it's took the money out :s

  • Casual Listener
  • Hi how come I've just paid for premium and its still saying update payment yet it's took the money out :s
  • Daniel
  • Community Legend
  • 761 Views
  • 9 replies
  • 0 likes
  • 761 Views
  • 9 replies
  • 0 likes

Can't access and material design

Hello, i use and love Spotify on my smartphone Android (Nexus 5) but with last upgrade can't login to my account if i use WiFi (no problem instead with LTE). The application claim that i am offline but it's not true because i use other smartphone And...

  • Regular
  • Hello, i use and love Spotify on my smartphone Android (Nexus 5) but with last upgrade can't login to my account if i use WiFi (no problem instead with LTE). The application claim that i am offline b...
  • roberto11700
  • Regular
  • 530 Views
  • 2 replies
  • 0 likes
  • 530 Views
  • 2 replies
  • 0 likes

Samsung s5 Album art isn't showing anymore!

Hey spotify! I recently updated my s5 and now I don't have my album art anymore at the lockscreen!Was this intended? I really enjoyed the lockscreen art! See? This is all that comes up, im not sure if I have to do something to turn it on or bring it ...

Screenshot_2015-09-08-17-19-12[1].png
  • Casual Listener
  • Hey spotify! I recently updated my s5 and now I don't have my album art anymore at the lockscreen! Was this intended? I really enjoyed the lockscreen art!  See? This is all that come...
  • Daniel
  • Community Legend
  • 1378 Views
  • 5 replies
  • 0 likes
  • 1378 Views
  • 5 replies
  • 0 likes

Ayuda necesito saber que dispositivos estan sincronizados con mi cuenta

Es raro pero a mi hermanito le robaron un ps4 y ocupo su numero de serie que aparecia cuando lo sincronize ayuda por favor

  • Newbie
  • Es raro pero a mi hermanito le robaron un ps4 y ocupo su numero de serie que aparecia cuando lo sincronize ayuda por favor
  • Daniel
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

I need help with premium

So I bought a Google play card hoping it would work to buy premium in redeem code, but it didn't worknow it said invalid code and I tried about 15 times thinking it was the way I was writing the code but nothing changed, so I went and redeemed it on ...

  • Newbie
  • So I bought a Google play card hoping it would work to buy premium in redeem code, but it didn't worknow it said invalid code and I tried about 15 times thinking it was the way I was writing the code...
  • Daniel
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Do you HAVE TO subscribe to the 60 days free trial in order to play music?

Hi, I've been using spotify on my android phone with no problem until last week, a notice keeps popping up whenever I press play to force me to sign up for the 60 day free trial. If I click "later" it just goes back to the previous page and doesn't d...

  • Newbie
  • Hi, I've been using spotify on my android phone with no problem until last week, a notice keeps popping up whenever I press play to force me to sign up for the 60 day free trial. If I click "later" i...
  • Daniel
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! detach Facebook acct

I am trying to find out how to detach my Facebook account ao i xan delete my Facebook account and still enjoy spotify.

  • Newbie
  • I am trying to find out how to detach my Facebook account ao i xan delete my Facebook account and still enjoy spotify.
  • user-removed
  • Not applicable
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

premiun

Hej! Jag hade premium och testade i en månad och nu har det dragits pengar för en månad till. Hur gör jag föf att få dem tillbaka???

  • Newbie
  • Hej! Jag hade premium och testade i en månad och nu har det dragits pengar för en månad till. Hur gör jag föf att få dem tillbaka???
  • Daniel
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Saving to SD card

I have an lg optimus pro G in this phone is crazy it has 25 gigs of internal memory. Have a 16 gig memory card, but I can't for the life of me use more than 10 gigs only use 6 gigs for all my music the problem is I guess I need a bigger SD card

  • Newbie
  • I have an lg optimus pro G in this phone is crazy it has 25 gigs of internal memory. Have a 16 gig memory card, but I can't for the life of me use more than 10 gigs only use 6 gigs for all my music t...
  • Daniel
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

won't let me choose a specific song

This morning I tapped on a song and it came up with a suggested song. It was working just fine yesterday and now it won't let me choose the songs I want.

  • Newbie
  • This morning I tapped on a song and it came up with a suggested song. It was working just fine yesterday and now it won't let me choose the songs I want. 
  • Skellingtor
  • Community Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Has anyone else had trouble contacting customer support?

I have litterally had it with these people. I am paying 10 dollars a month for a account that I can't even get into and no one seems to be helping me after going online 4 times and getting the same old generic answers that I had already looked at I t...

  • Newbie
  • I have litterally had it with these people. I am paying 10 dollars a month for a account that I can't even get into and no one seems to be helping me after going online 4 times and getting the same o...
  • kbrooksc
  • Community Legend
  • 741 Views
  • 10 replies
  • 0 likes
  • 741 Views
  • 10 replies
  • 0 likes

Album Cover Bug

Hey guys, on my Sony Xperia Z3 Compact (latest android) with Spotify Premium I have a problem.If I listen to some offline playlists, some album covers from the tracks aren't there. The picture is the grey standard but on my pc, the same tracks have a...

  • Newbie
  • Hey guys, on my Sony Xperia Z3 Compact (latest android) with Spotify Premium I have a problem. If I listen to some offline playlists, some album covers from the tracks aren't there. The picture is t...
  • Jason
  • Spotify Legend
  • 711 Views
  • 1 replies
  • 0 likes
  • Android
    Cover Images
    Offline songs
    Sony
  • 711 Views
  • 1 replies
  • 0 likes

APN Issues

I have been using spotify for quite some time and am very happy with it. I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet even when a valid internet connection exists with wifi. I am able ...

  • Newbie
  • I have been using spotify for quite some time and am very happy with it.   I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet e...
  • 1575 Views
  • 0 replies
  • 4 likes
  • APN
    Connection issues
    VPN
  • 1575 Views
  • 0 replies
  • 4 likes

Solved!! Me and my friend share the same spotify. His says he has pre.I'm but my doesnt

Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?

  • Casual Listener
  • Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?
  • Daniel
  • Community Legend
  • 1003 Views
  • 5 replies
  • 0 likes
  • 1003 Views
  • 5 replies
  • 0 likes

Devices, how to stream different music

hey guysso my borther just donwload spotfy to his table and sign in with my accounti have spoify on my phone so now theres two devices with the same account is it possible fro my brother to be listen somw random music and i can be listening to someth...

  • Newbie
  • hey guys so my borther just donwload spotfy to his table and sign in with my account i have spoify on my phone so now theres two devices with the same account  is it possible fro my brother t...
  • Daniel
  • Community Legend
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Spotify crashes at random on LG G3 S

Hello there, I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I listen my music and try to multitask with other apps Spotify cras...

  • Casual Listener
  • Hello there,   I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I liste...
  • Nico
  • Community Legend
  • 1213 Views
  • 3 replies
  • 0 likes
  • 1213 Views
  • 3 replies
  • 0 likes

Solved!! Premium

So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app

  • Casual Listener
  • So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app
  • Nico
  • Community Legend
  • 738 Views
  • 3 replies
  • 0 likes
  • 738 Views
  • 3 replies
  • 0 likes