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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217191 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217191 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571204 Views

79 replies

3 likes

  • 571204 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

New phone

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

Casual Listener

Just got a new phone and downloaded Spotify. Several albums are missing from my account, and I no longer have premium. Any suggestions?

price0430

Casual Listener

733 Views

4 replies

0 likes

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  • 4 replies
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Spotify App shuts down after some seconds - Huawei G620S

Hi! Since nearly 2 weeks i am not able to open my paid spotify app on my Huawei G620S (maybe after the last update to newest version). When i click on the spotify icon the display goes black for some seconds before it switch back to the app overview....

Newbie

Hi! Since nearly 2 weeks i am not able to open my paid spotify app on my Huawei G620S (maybe after the last update to newest version). When i click on the spotify icon the display goes black for some...

786 Views

0 replies

0 likes

app crashes
huawei
  • 786 Views
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Spotify randomly starts playing on Android 6

On my Nexus 5 (not 5x) with Android 6, Spotify starts playing randomly after I finish a phone call or when I don't get answer to my call when dialing someone. It's not every time, but for the last few days I had it 5 or 6 timesThe app wasn't playing ...

Newbie

On my Nexus 5 (not 5x)  with Android 6, Spotify starts playing randomly after I finish a phone call or when I don't get answer to my call when dialing someone. It's not every time, but for the l...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

attivazione Premium con vodafone

Non riesco ad attivare l offerta Premium con gestore Vodafone alla fine della procedura mi dice che si è verificato un errore. Cosa fare?

Newbie

Non riesco ad attivare l offerta Premium con gestore Vodafone alla fine della procedura mi dice che si è verificato un errore. Cosa fare?

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

Spotify Premium on Android NOT downloading imported files.

Ok so I have multiple tracks that I had to import locally to my Spotify on my desktop. It used to auto-sync and auto-download to my Galaxy Note 4 however in the past week, it stopped doing so. I reinstalled Spotify on both platforms, only to lose all...

Newbie

Ok so I have multiple tracks that I had to import locally to my Spotify on my desktop. It used to auto-sync and auto-download to my Galaxy Note 4 however in the past week, it stopped doing so. I rein...

698 Views

0 replies

0 likes

Android
imported
local
Mobile
  • 698 Views
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Keep Having to Download Music after Updates

Hi everyone I recently updated spotify and it seems that each time I do this all my songs revert to only available online...e.g they have to be downloaded again. This would be ok except I have thousands of songs and I can't seem to find a way of re-d...

Casual Listener

Hi everyone   I recently updated spotify and it seems that each time I do this all my songs revert to only available online...e.g they have to be downloaded again. This would be ok except I ha...

343 Views

0 replies

0 likes

  • 343 Views
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Help, undownloading doesn't take effect

Running spotify on xperia z3, now reached my download limit at roughly 35 gb, removing downloads doesn't help, still getting the same message, and can't download more. Can I export my music information, and my couple of playlist somehow so i could de...

Casual Listener

Running spotify on xperia z3, now reached my download limit at roughly 35 gb, removing downloads doesn't help, still getting the same message, and can't download more. Can I export my music informati...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
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Solved!! Not working

Please help..my app has just stopped working.have tried everything

Regular

Please help..my app has just stopped working.have tried everything

ashmcdonagh

Regular

1944 Views

9 replies

0 likes

  • 1944 Views
  • 9 replies
  • 0 likes

Playlist won't keep its place.

Alright so I don't know how people usually do this so I am just going to use the template that I found. Brief description of the issue: Whenever I use Spotify on my tablet it never saves the postion of the playlist. By that I mean it won't save where...

Newbie

Alright so I don't know how people usually do this so I am just going to use the template that I found.   Brief description of the issue: Whenever I use Spotify on my tablet it never save...

524 Views

0 replies

2 likes

  • 524 Views
  • 0 replies
  • 2 likes

SD card issue

I have to store my music on my SD card. I have about 16gb on my SD. I recently removed my SD card for a few minutes and even after a reboot, Spotify does not seem to realize I have 16gb of music cached. If I go on WiFi it immediately starts to downlo...

Newbie

I have to store my music on my SD card. I have about 16gb on my SD. I recently removed my SD card for a few minutes and even after a reboot, Spotify does not seem to realize I have 16gb of music cach...

354 Views

0 replies

0 likes

  • 354 Views
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Trouble loading Spotify on Galaxy S5 after android system upgrade

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app.I have uninstalled and re installed Spotify but keep on having the same problem .It downloads the app takes me to ...

Casual Listener

Please help . after a system upgrade on the Phone it wont let me log in to spotify. The screen goes black then boots you out of the app. I have uninstalled and re installed Spotify but keep on havin...

madmonkey23

Roadie

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
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Solved!! Crashing on jelly been

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended to be premium

Casual Listener

Where can I get previous versions for downloads? I'm experiencing crashes when I select the menu side player on fullscreen. Spotify does not provide a decent and personal support for service intended...

Viniciusthedim

Casual Listener

1141 Views

3 replies

0 likes

Crash Android
  • 1141 Views
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Solved!! Save to SD Card

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline. Could you advise which app download from the app store as currently I am "working blind" - my phone is syn...

Visitor

As a newbie who has just purchased a Samsung S3 mini I do not know how to download music to my memory card in order to listen to music offline.   Could you advise which app do...

Warmpopsucks

Newbie

90675 Views

58 replies

2 likes

  • 90675 Views
  • 58 replies
  • 2 likes

No favorites/starred in android player

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm. Plz help. /Johan

Newbie

Hi my problem is that i cant se my favorites/starred in spotify for android. My version is 4.0.0.800. On my computer is works like a charm.  Plz help.   /Johan

507 Views

0 replies

0 likes

  • 507 Views
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Can't download offline songs on my new Android

Hello! This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've already removed my old devices on spotify brazil website. I ...

Casual Listener

Hello!   This is my 4th phone with spotify premium, when I want to download my playlist to listen offline, a message appears saying that I can only have 3 devices with offline music, but i've ...

Pete

Roadie

918 Views

6 replies

0 likes

  • 918 Views
  • 6 replies
  • 0 likes

Galaxy Grand Prime Spotify stops suddenly

The app stops playing the music without any sign of sense. What to do?

Visitor

The app stops playing the music without any sign of sense. What to do?

user-removed

Not applicable

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Prevent downloading of offline songs

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How can I prevent the app from automatically downloading ...

Newbie

I've noticed that the Spotify app has been frequenty showing a "Downloading" notification, with no more information. My device recently ran out of storage, and I suspect it is because of this. How ca...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Songs Disappeared

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is this something that has happened to anyone else or jus...

Casual Listener

Recently I have discovered that my list of saved songs don't show up on my Android. All of my playlists are still there and I can see my songs on my laptop, but not on my phone. Any ideas why? Is thi...

dinomight

Spotify Star

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

Casual Listener

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...

WTFUATSPOT

Newbie

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

Newbie

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes