Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375541 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone?I believe the support has been rolled out to the latest gen Chromecast devices but I am not sure about those of us with...
Hi, how do I know whether the updated firmware has been applied to my 1st gen Chromecast so that I can start casting from my phone? I believe the support has been rolled out to the latest g...
Music Fan
3648 Views
3 replies
1 likes
I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the one that starts with the frickin car horn???? It's li...
I regularly listen to some "sleep" stations to doze off. Please turn the volume down on your **bleep**ing ads. They are so much louder than the volume at which I set my phone. And good god why the on...
341 Views
0 replies
1 likes
I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fine. It is only spotify that doesnt want to work. It ...
I am having an issure with the spotify app on my HTC One Mini. IT has worked fine for the past 2 years. Now it wont download over wifi. When i am connected to wifi, all of my other apps work just fin...
Community Legend
366 Views
1 replies
0 likes
Hello Spotify community, I love the app and the software in general (recently upgraded). I figured out how to download my songs on my Samsung Galaxy S6 to play them offline and I don't know how, when I add new songs on my desktop, to automatically ha...
Hello Spotify community, I love the app and the software in general (recently upgraded). I figured out how to download my songs on my Samsung Galaxy S6 to play them offline an...
322 Views
0 replies
0 likes
When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could add any music of my Local Files in the Playlist and it synch...
When I add a music of my Local Files at a Playlist by PC Windows it not synchronize in the same Playlist in the phone Android. The name of music appears but not play. I thought that I could...
Not applicable
814 Views
6 replies
0 likes
I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely random fashion. There are days/times where it works reasonably w...
I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely rand...
Regular
1170 Views
2 replies
0 likes
Newbie
380 Views
2 replies
0 likes
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio
218 Views
0 replies
0 likes
Hello!My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'( Example: Daimdaddel Daim folgt jetzt Deiner Playlist Rawstyle!.
Hello! My spotify notifications are in dutch/german or smh like that. Same when I get an e-mail that someone subsriced to my playlist... Why?! :'( Example: Daimdadde...
270 Views
0 replies
0 likes
On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log in because my I don't live in the country I've selec...
On the Spotify app, it will log me in with my username and password, and then before I can even go to my music it will log out on it's own. On the Spotify website, on my laptop, it says I can't log i...
376 Views
0 replies
0 likes
Hello! I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotify logo appears on my TV, but after some seconds trying to connect, my TV sh...
Hello! I have the Chromecast (2015) and the Samsung S6. When i try to connect Spotify on my S6 to the Chromecast, the S6 recognize my Chromecast and try to connect. The Spotif...
Casual Listener
482 Views
2 replies
0 likes
I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or minutes it closes itself again. It keeps doing this and ...
I am using a spotify app on my LG android tablet. After some minutes browsing on spotify, it just closes without any warning. Then I have to re-open spotify again. However after some seconds or ...
445 Views
0 replies
0 likes
Hi there,I hope you can help me with my problem.Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist.Restarting my mobile Phone, changing the streaming quality etc...
Hi there, I hope you can help me with my problem. Spotify automatically pauses at the end of every song I play. It doesn't matter if I play a downloaded playlist or stream a random playlist. R...
Casual Listener
2118 Views
17 replies
1 likes
Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??
Minha conta premiun expirou antes do prazo e nao consigo ter mais acesso a conta premium, assinei mas so durou um mes, porque??
345 Views
0 replies
0 likes
I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card start havinh problems. And when i turn my phone off. Th...
I have an LG G3 i put my 32G sd card on it and download spotify and all thw music got saved on it. When downloading an especific playlist it does not get to download it complete. Then my sd card star...
421 Views
0 replies
0 likes
Hi, Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way more space on my sd card than on the phone internal drive. Th...
Hi, Does anyone know if there is an option on Android as to where the downloads are saved? I've scoured the app on my phone for this with no luck. I hope that is an option since I have way m...
Newbie
481 Views
2 replies
0 likes
Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account
Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account
Community Legend
401 Views
1 replies
0 likes
Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account
Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account
293 Views
0 replies
0 likes
help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect? anyone else ever have this problem and knows how to fix thi...
help me i have made my account online on my laptop and it is working perfectly, but when i try to use the same account on my android phone it says either my password and or acc is incorrect? ...
Roadie
312 Views
1 replies
0 likes
Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS. Today Ive decided to listen to it and noticed, that its gone....Search cant find any podcasts from him=(
Few month ago I had Jim Cramer podcast "Mad Money" from Jim Cramer CNBS. Today Ive decided to listen to it and noticed, that its gone.... Search cant find any podcasts from him=( &...
745 Views
0 replies
0 likes
