Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107313 Views

26 replies

3 likes

  • 107313 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217202 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217202 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571237 Views

79 replies

3 likes

  • 571237 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470678 Views

577 replies

40 likes

Account
Free
  • 470678 Views
  • 577 replies
  • 40 likes

Spotify crashes after update on Android

This morning after I updated Spotify on my Samsung S5, the app crashes on startup.At first I get e blackscreen and it crashes.Then it starts up and inform me on latest news, and then chrashes.After this I start up again, and gets a black screen and t...

Regular

This morning after I updated Spotify on my Samsung S5, the app crashes on startup. At first I get e blackscreen and it crashes. Then it starts up and inform me on latest news, and then chrashes. A...

Chris_Cornell

Gig Goer

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Redownloading music

I have a Samsung galaxy s5 with Spotify premium.For some reason every now and then I have to redownload my music and it's very annoying.I'm not sure if this is related to updates but is there a setting a need to tweak so this doesn't happen?

Newbie

I have a Samsung galaxy s5 with Spotify premium. For some reason every now and then I have to redownload my music and it's very annoying. I'm not sure if this is related to updates but is there a s...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Solved!! Spotify running slowly on HTC One M7

Hi. When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and playing a track for the first time. Is anyone else having t...

Visitor

Hi.   When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and...

user-removed

Not applicable

787 Views

2 replies

0 likes

  • 787 Views
  • 2 replies
  • 0 likes

Set default playlist

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case. It seems that the playlist that starts up is random. Is there a way to set a default playlist?

Casual Listener

I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case.  It seems that the playlist that starts up is rand...

1338 Views

0 replies

5 likes

  • 1338 Views
  • 0 replies
  • 5 likes

Spotify black screen at startup and exits

I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I guess I gotta go back to youtube listening :(.

Newbie

I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I gues...

Geonerd

Regular

1003 Views

4 replies

0 likes

Crash
startup
  • 1003 Views
  • 4 replies
  • 0 likes

Call center for spotify

Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem and the forums are answered by equally disgruntled premium users. A...

Regular

Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem&n...

Lelele

Newbie

3092 Views

5 replies

2 likes

  • 3092 Views
  • 5 replies
  • 2 likes

Spotify Should Create New Connection On Transition to Wifi

Was just hit with 2GB data overage. Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the download started, but the route was already built route, through t...

Newbie

Was just hit with 2GB data overage.   Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the downlo...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

error 110

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Re: Playlist FAQ - Your Questions Answered

Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan muziek en heb een betaald abbo op spotify.

Newbie

Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan ...

kathymizuno

Casual Listener

1056 Views

1 replies

0 likes

  • 1056 Views
  • 1 replies
  • 0 likes

Disappearing and changing music

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a list of all the music you have saved in the version y...

Casual Listener

Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a li...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

No me sale ecualizador en android Kit-kat

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

Newbie

Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
  • 0 likes

Samsung Galaxy Note 4 - Music Plays during phone call

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying.Is there a way to fix this?

Newbie

When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying. Is there a way to fix this?

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Radio doesnt work

Hi,My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever station I chose whenever I chose it. Ive tried to reinstal...

Newbie

Hi, My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever stati...

775 Views

0 replies

0 likes

Radio Stations
  • 775 Views
  • 0 replies
  • 0 likes

can't receive calls

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my new phone. People were telling me that they couldn'...

Newbie

I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my ...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Solved!! Strange offline storage problems

Hello, I've have just installed Spotify on my Xperia Z3 Compact that got an 64 GB external SD card. At first Spotify started to save all the offline music to my SD card but after Spotify was paused or crashed once it suddenly started downloading to t...

Visitor

Hello,   I've have just installed Spotify on my Xperia Z3 Compact that got an 64 GB external SD card. At first Spotify started to save all the offline music to my SD card but after Spotify...

user-removed

Not applicable

4520 Views

6 replies

0 likes

Android 4.4.4
Crash
offline music
  • 4520 Views
  • 6 replies
  • 0 likes

Continues to play music when making a call

Hey, It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still playing. This did not happen in previous version. v4.0.0.800 ...

Regular

Hey,   It will continue playing if I make a call ( which it should stop autmatically) and also I noticed if say I plug out headphones the app will have the pause logo i.e it thinks its still p...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Spotify does not connect to WiFi

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

Newbie

If I haven't been online with Spotify for a while (in this case 12h) and then connect my android to my WiFi Spotify still says that it is offline. How can I change that?

schjano

Music Fan

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

synchronize

Como se sincroniza spotify escritorio con la aplicacion movil?

Newbie

Como se sincroniza spotify escritorio con la aplicacion movil?

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes