Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
64289 Views
68 replies
26 likes

64289 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28709 Views
5 replies
0 likes

28709 Views
5 replies
0 likes

To download? (Premium)

I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.

Felspoon
Newbie
I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.
2015-10-09 6:29:03 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

frusturating

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to change song i click stop on the bottom and try to ...

ryderstewart
Newbie
how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to...
2015-10-09 3:56:24 PM
252 Views
0 replies
0 likes
stupid

252 Views
0 replies
0 likes

"Waiting to download"

Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "waiting to download". This in on a Samsung Galaxy S4, spotif...

DBABAD
Casual Listener
Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "wai...
2015-10-09 2:43:05 PM
2015-10-09 3:40:25 PM
Daniel
Community Legend
1312 Views
5 replies
0 likes

1312 Views
5 replies
0 likes

Solved!! S5 no working

I can not use the app on my S5 WHAT HAPPPENS?

aeronaca
Casual Listener
I can not use the app on my S5 WHAT HAPPPENS?
2015-10-09 2:34:50 PM
2015-10-09 3:20:14 PM
Daniel
Community Legend
595 Views
5 replies
0 likes

595 Views
5 replies
0 likes

playlist not working

HiMy spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist even if i was listening to songs at the bottom, any help...

georgiealice
Newbie
Hi My spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist e...
2015-10-09 2:30:03 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Artists' songs not saved anymore in my Android devices

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, they are stil there on my Windows Spotify client. I s...

MikiNaN
Casual Listener
I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, th...
2015-10-09 12:57:15 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Top 50 Offline

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android appI'm using version 3.8.0.800 (By the way, I'm trying this on a premium account)

fievel-r
Casual Listener
I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android app I'm using version 3.8....
2015-10-09 12:15:31 PM
703 Views
0 replies
1 likes

703 Views
0 replies
1 likes

Premium stops working

Hello,I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premium subscription.I appreciate any help. Thanks!--Thales

ThalesB
Casual Listener
Hello, I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premiu...
2015-10-07 12:20:55 PM
2015-10-09 11:50:53 AM
Pete
Roadie
490 Views
9 replies
0 likes

490 Views
9 replies
0 likes

Family spotify

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still for me.. I assumed it would say fam and that it work...

5807
Newbie
Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still f...
2015-09-16 4:24:52 AM
2015-10-09 11:49:25 AM
PKrider
Newbie
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Spotify stop playing songs with 1 second left.

Brief description of the issue:Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio. I tried changing settings like crossfade and playing without pauses. Also reinstalled the whole ap...

jurix
Newbie
Brief description of the issue: Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio. I tried changing settings like cross...
2015-10-09 10:47:02 AM
623 Views
0 replies
0 likes

623 Views
0 replies
0 likes

Samsung android

Two quick questions. I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open. 1. How do I add my phone to my spotify account? 2.How do ...

arno65
Casual Listener
Two quick questions. I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open....
2015-10-09 9:35:00 AM
499 Views
0 replies
0 likes

499 Views
0 replies
0 likes

My account was reset

I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing

Sdbrotherjay
Casual Listener
I just started facebook again and it messed up my premium and playlist and I can't seem to get it working, I have reinstalled removed spotify from facebook and nothing
2015-10-06 10:58:37 AM
2015-10-09 2:02:14 AM
Sdbrotherjay
Casual Listener
295 Views
2 replies
0 likes

295 Views
2 replies
0 likes

Spotify STOP WORKING

HI! guys need some serious help here my spotify just stop working from one day to the next, I already tried everything you have posted but nothing is coming out so I don't know what to do but for now I guess it 's GG to premium

copo_xyz
Casual Listener
HI! guys need some serious help here my spotify just stop working from one day to the next, I already tried everything you have posted but nothing is coming out so I don't know w...
2015-10-08 5:37:20 AM
2015-10-08 11:26:32 PM
copo_xyz
Casual Listener
290 Views
2 replies
0 likes

290 Views
2 replies
0 likes

Wrong statement

Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials.This is not true! I get commercials all the time.What is wrong with spotify?Kris

kris_mc
Newbie
Sppotify states in a commercial: if you watch this sponsered video you can listen to music for 30 min without commercials. This is not true! I get commercials all the time. What is wrong with spoti...
2015-10-08 11:02:02 PM
148 Views
0 replies
0 likes

148 Views
0 replies
0 likes

Not Available Offline

I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now I can not even find the tab to flip to available of...

1288137518
Newbie
I have had Spotify Premium for almost a year now. And just about a week ago I lost my ability to listen to music offliine. I had all my music downloaded and the tab flipped to "Aviable offline". Now ...
2015-10-06 12:45:54 AM
2015-10-08 9:17:48 PM
moonh8sun
Regular
437 Views
4 replies
0 likes

437 Views
4 replies
0 likes

Issue with stared playlist

Brief description of the issue: I cannot add songs to my stared playlist anymore.Steps to reproduce the issue: search a song and select add to playlist.What steps you’ve tried already: I tried reinstalling Spotify I also tried adding somgs from other...

zany130
Casual Listener
Brief description of the issue: I cannot add songs to my stared playlist anymore. Steps to reproduce the issue: search a song and select add to playlist. What steps you’ve tried already: I tried re...
2015-10-08 2:43:19 AM
2015-10-08 6:18:26 PM
zany130
Casual Listener
191 Views
1 replies
0 likes

191 Views
1 replies
0 likes

My Spotify won't open

Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??

jr25
Casual Listener
Whenever I try to open my Spotify it closes immediately has anyone had this problem before ??
2015-10-08 5:51:03 PM
2015-10-08 6:16:17 PM
jr25
Casual Listener
311 Views
2 replies
0 likes

311 Views
2 replies
0 likes

Android app not fully opening/spotify app isn't responding

Hi there For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working. Please please please tell me how i can get my app to work. Don't m...

shiran_26
Newbie
Hi there For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working. ...
2015-10-08 5:13:17 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Premium - Spotify Deleting Songs

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover ...

Aoberhansly
Newbie
I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. An...
2015-10-06 8:01:11 PM
2015-10-08 4:47:32 PM
themarcknight
Casual Listener
627 Views
3 replies
0 likes
Song Replacement

627 Views
3 replies
0 likes

Login(?) failure

Hi.I have a problem with connecting on Spotify on a Samsung deviceYesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but nothing harmful)But this morning, I received the messag...

Znkh
Regular
Hi. I have a problem with connecting on Spotify on a Samsung device Yesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but ...
2015-10-07 3:51:13 PM
2015-10-08 2:07:46 PM
miguedrive
Gig Goer
547 Views
6 replies
0 likes

547 Views
6 replies
0 likes

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