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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850185 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850185 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16770 Views
  • 3 replies
  • 0 likes
  • 16770 Views
  • 3 replies
  • 0 likes

Solved!! Spotify has stopped working on my Android

Hello, For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a track it stops itself just before the end of the track and th...

  • Newbie
  • Hello,   For about a week i haven't been able to listen to Spotify on my mobile (Samsung Galaxy S Advance. Spotify Premium). It has previously worked without any problems. When i listen to a...
  • Kellylynn1113
  • Newbie
  • 8194 Views
  • 15 replies
  • 0 likes
  • 8194 Views
  • 15 replies
  • 0 likes

Crash while using Snapchat

So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.

  • Newbie
  • So I'm not sure where to put this, but I have been having issues with Spotify crashing whenever I open my Snapchat and I'm not sure whose side is causing the issue, but it's something to look into.
  • RNRRT
  • Roadie
  • 8617 Views
  • 2 replies
  • 3 likes
  • 8617 Views
  • 2 replies
  • 3 likes

Android spotify dont show what i listen in activity log facebook

Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"

  • Newbie
  • Hi, in PC works great but in Android i cant get what i listen in facebook, i already activated the option in settings "Show on Facebook"
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

thumbs up and down broken

I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is on it but as soon as I lift my finger it goes away...

  • Casual Listener
  • I have spotify installed on my Samsung s5. It is brand new. I have to continually reinstall spotify because the thumbs up/down will not work. I press it and it flashes green for the time my finger is...
  • pepperacat
  • Casual Listener
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Help - Spotify premium, music is not downloading.

Hello, I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it doesn't work. Is anyone familiar with this sort of thing?

  • Newbie
  • Hello,    I am using spotify premium on the One plus android phone. When saving an artist, and tikking it to play offline, it gives me a "waiting for download" sign. Whatever I try it d...
  • RNRRT
  • Roadie
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

spotify suddenly stopped playing right now, is it down?

I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.

  • Newbie
  • I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.
  • meahtenoha
  • Spotify
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Shared songs

if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for android?

  • Newbie
  • if I select song, click on: Share -> Send to -> Select user, the submit button is never enabled. I did the same test on my notebook and there works perfectly. Is this a bug in the app for andro...
  • Daniel
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Lock Screen picture and controls desynchronized - Android 4.4.4

Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes... no change album picture, press phone lock button, screen ...

  • Music Fan
  • Hi, im using the last version 2.2.0.636 in an Moto G 2nd - Android 4.4.4. In Lock screen, sometimes, want to change track, press the next button, and play again the same track. Or sometimes...&nb...
  • Daniel
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Android app entirely useless!

You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away just because you are sticking your fingers in your e...

  • Regular
  • You are aware of the ongoing issues, a simple browse of the Android support forum will reveal that. it's hugely disappointing to see there has been no progress. This problem is not going to go away j...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Duplicate Sound

Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, at first I thought it was a problem from my earphone...

  • Roadie
  • Hi there, so okay this new bug made me make this post. I was listening on the gym some music but suddenly I noticed some strange thing on the music, first I noticed just a interference on the beat, a...
  • Abner
  • Roadie
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

tarjeta SD

Mi sistema es android KitKat, y mi teléfono es el doogee DG310.Es imposible hacer que spotify guarde las canciones en la tarjeta SD, ni siguiendo las instrucciones que hay en el FAQ.Además lleno la memoria del telefono a conciencia a ver si así logro...

  • Casual Listener
  • Mi sistema es android KitKat, y mi teléfono es el doogee DG310. Es imposible hacer que spotify guarde las canciones en la tarjeta SD, ni siguiendo las instrucciones que hay en el FAQ. Además lleno ...
  • dijia
  • Casual Listener
  • 371 Views
  • 2 replies
  • 1 likes
  • 371 Views
  • 2 replies
  • 1 likes

I can't play my music

I can't play my music it seemed like it just stop it was playing great then it stopped showing what music on the bottom

  • Casual Listener
  • I can't play my music it seemed like it just stop it was playing great then it stopped showing what music on the bottom
  • Jordi
  • Community Legend
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

please check you have working sd card and enough space

checked that, uninstalled reinstalled, unmounted sd card, rebooted, cleared cache and nothing works. i have a droid 4 and 4g on my sd card old version worked awesome. 3 hours into my 7 day premium trial. im usualy not bitter but im on a bus and stuck...

  • Casual Listener
  • checked that, uninstalled reinstalled, unmounted sd card, rebooted, cleared cache and nothing works. i have a droid 4 and 4g on my sd card old version worked awesome. 3 hours into my 7 day premium tr...
  • ThomasGHenry
  • Casual Listener
  • 279 Views
  • 3 replies
  • 1 likes
  • 279 Views
  • 3 replies
  • 1 likes

Release Notes - Spotify for Android (2.2.0)

What's new in this version (2.2.0) New: Searching for the artists you follow is even easier. Fixed: Tapping Back in Settings no longer closes the app. Fictitious: This app likes to storm the stage at awards ceremonies.

ReleaseNotesAnd.jpg
  • Community Legend
  •   What's new in this version (2.2.0)   New: Searching for the artists you follow is even easier. Fixed: Tapping Back in Settings no longer closes the app. Fictiti...
  • user-removed
  • Not applicable
  • 1859 Views
  • 1 replies
  • 0 likes
  • Android
    Release Notes
  • 1859 Views
  • 1 replies
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Phone freezing

I'm experiencing phone freezing after using Spotify app. Typically, I am unable to unlock the phone for several minutes, until it recovers. Frequently, this happens to me when I open Spotify for a brief time (for some searching or checking), and then...

  • Regular
  • I'm experiencing phone freezing after using Spotify app. Typically, I am unable to unlock the phone for several minutes, until it recovers. Frequently, this happens to me when I open Spotify for...
  • RNRRT
  • Roadie
  • 949 Views
  • 1 replies
  • 0 likes
  • 949 Views
  • 1 replies
  • 0 likes

User uploaded songs disable proceeding to next song

I'm on a galaxy s4 and whenever I finish listening to a user uploaded song, it won't automatically proceed to the next song. It seems to only be on my android based device. No issues on my ipad.

  • Casual Listener
  • I'm on a galaxy s4 and whenever I finish listening to a user uploaded song, it won't automatically proceed to the next song. It seems to only be on my android based device. No issues on my ipad.
  • Daniel
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Spotify Phone App Radio Skipping

I have a Galaxy S5. Lately, my radio or any live streaming has randomly been skipping songs or the audio goes away. Why is this and how do I resolve?

  • Newbie
  • I have a Galaxy S5. Lately, my radio or any live streaming has randomly been skipping songs or the audio goes away. Why is this and how do I resolve?
  • phillyWonka
  • Newbie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Saved albums disappeared on my android device

Hey! Since the latest Spotify android update all my saved albums on my device (HTC One x) are gone. When I use the desktop version of Spotify they still appear in my ´Albums´ list. Logging off and on again and reinstalling Spotify on my device didn´t...

  • Casual Listener
  • Hey! Since the latest Spotify android update all my saved albums on my device (HTC One x) are gone. When I use the desktop version of Spotify they still appear in my ´Albums´ list. Logging off and ...
  • rhh106
  • Newbie
  • 629 Views
  • 4 replies
  • 0 likes
  • 629 Views
  • 4 replies
  • 0 likes

SD card causes crash

As of the laest version of Spotify, my enitre phone crashes when I have an SD card inserted within. and runs perfectly fine without, testing concluded, that it wasn't isolated to the one SD card nor was it a technical fault originating in the phone, ...

  • Newbie
  • As of the laest version of Spotify, my enitre phone crashes when I have an SD card inserted within. and runs perfectly fine without, testing concluded, that it wasn't isolated to the one SD card nor ...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes