Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107300 Views

26 replies

3 likes

  • 107300 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217187 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217187 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470661 Views

577 replies

40 likes

Account
Free
  • 470661 Views
  • 577 replies
  • 40 likes

Shuffling a huge playlist: Android client only plays from within first 100 songs

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect. However, on the Android client, when I shuffle this playlist i...

Music Fan

I have a 4000+ track Starred playlist, which I tend to play on shuffle when I've got no particular listening preference. When listening on desktop, this seems to be working as I'd expect.   Ho...

580 Views

0 replies

2 likes

  • 580 Views
  • 0 replies
  • 2 likes

How to opt out of location, contacts.. settings

It says in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It should have been pretty straightforward since there was a hug...

Newbie

It says  in the new privacy policy that we decide on what to share but I could not find any setting options related to what I share neither on Spotify app or Android Application Manager. It shou...

649 Views

0 replies

1 likes

opt out
Privacy
  • 649 Views
  • 0 replies
  • 1 likes

No se abre la app

Me la he descargado.. cargado... pero nadaIngreso mi clave y luego se queda y se cierra.Todo esto despues de la ultima actualizacion.Que hagooo????

Newbie

Me la he descargado.. cargado... pero nada Ingreso mi clave y luego se queda y se cierra. Todo esto despues de la ultima actualizacion. Que hagooo????

OviiiOne

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

can't follow artists

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some solutions for me? Thx

Newbie

Hallo. Im new here. Can someone please help me. I have a htc one and i can not follow artists under the menu friends. My wife has an iphone and she uses my account and everythings works perfect. Some...

cristianget

Newbie

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Sound quality changes along with volume every few min.

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but possibly my phone. Any ideas on how to fix it.

Newbie

I am running the app on my galaxy s3 and every few min the sound quality will get flat and louder. Then after awhile it will change back. I am not 100% positive this is an issue with the app, but pos...

Jeanius87

Newbie

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Gapless playback on Android

Hi,I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

Newbie

Hi, I am just wondering if Gapless Playback is broken for the time being, or is it my device? It has worked on previous releases, but now it's not.

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Solved!! Crash on Galaxy S5 (Lollipop 5.0)

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked.Every time I try to open the app after performing the sign in, it crashes, just like that ... Already formatted the phone a...

Casual Listener

Hi guys, it's been a long time I'm trying to fix my spotify app. I tried everything I found on the internet and nothing worked. Every time I try to open the app after performing the sign in, it cras...

henriquekraemer

Casual Listener

1214 Views

2 replies

0 likes

  • 1214 Views
  • 2 replies
  • 0 likes

App will no longer play local files from playlist.

Hi, So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist and they would play. Now they just sit in my playlist grey'...

Newbie

Hi,   So, this used to work for me flawlessly, I have local music I'd save to my playlist and when I initially signed up for Spotify, my phone app would download the local files on my playlist...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

luisviales

Como puedo desactivar la Premium

Newbie

Como puedo desactivar la Premium

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Trying to link my Facebook to my Android

I got this error before. I try to login with my facebook credentials today and am getting the invalid key hash. I forget how I fix this. Thanks

Regular

I got this error before.  I try to login with my facebook credentials today and am getting the invalid key hash.  I forget how I fix this.   Thanks

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Solved!! Android offline quality

Noticed just now that spotify has removed the function for choosing offline sync quality on android.How does it work now, what quality are my songs synced on?As one of the people who use decent high fidelity gear its nice to know that songs are beein...

Casual Listener

Noticed just now that spotify has removed the function for choosing offline sync quality on android. How does it work now, what quality are my songs synced on? As one of the people who use decent h...

kaikan

Casual Listener

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

Choppy playback of downloaded music

So, I was helping a friend stain his patio the other day, and I was in a city that I don't have great reception in. No problem, I'll just listen to the music that's on my device, I thought... Turns out I was very wrong. The entire day, songs native t...

Roadie

So, I was helping a friend stain his patio the other day, and I was in a city that I don't have great reception in. No problem, I'll just listen to the music that's on my device, I thought... Turns...

danielmsanchez

Newbie

3568 Views

9 replies

2 likes

  • 3568 Views
  • 9 replies
  • 2 likes

Uninstalling Spotify, downloaded music and playlists.

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again.Anyway I want to try uninstalling, but will this remov...

Visitor

I'm getting a lot of 'no connection available' messages. This has been happening throughout the day for the past week. Logging out and logging in seems to correct it but sure enough happens again. ...

Reflux_

Community Legend

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

App unresponsive, buggy, uses massive amount of mobile data even when data disabled

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes forever to load. For example, when I list all my artists,...

Regular

Every day when I open the app, it takes literally minutes to become responsive. Browsing through the preset stations usually - but not always - works fine, but going through my own music takes foreve...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Device connected to WiFi but Spotify not working

HiI have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything else works) Spotify's search function just won't work ...

Newbie

Hi I have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Android Auto plays sound through phone speakers

Hey everyone, I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connect it to the car and I do see the in-car GUI for Spotify at m...

Newbie

Hey everyone,   I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connec...

930 Views

0 replies

2 likes

Android 5.1.1
android auto
xperia z3 compact
  • 930 Views
  • 0 replies
  • 2 likes

Offline playlists dissapeared

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in my music but they are not available offline anymore.

Newbie

I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in m...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Random pausing

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

Music Fan

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...

856 Views

0 replies

0 likes

Android
pausing
Pausing playback
  • 856 Views
  • 0 replies
  • 0 likes

Kit Kat lock screen controls disapear

When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?

Casual Listener

When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?

mattruizstupi

Casual Listener

3736 Views

12 replies

1 likes

  • 3736 Views
  • 12 replies
  • 1 likes