Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
201778 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546118 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453987 Views
571 replies
38 likes
HiI have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything else works) Spotify's search function just won't work ...
Hi I have been a spotify premium user for 2 years andam currently running it on my galaxy s4. Over the past 2 months it has practically become unusable. Despite being connected to WiFi (everything...
546 Views
0 replies
0 likes
Hey everyone, I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connect it to the car and I do see the in-car GUI for Spotify at m...
Hey everyone, I got a new car with android auto. At first I've been really excited to use the Android Auto technologie. Everything is working pretty good, except Spotify. I am able to connec...
909 Views
0 replies
2 likes
I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in my music but they are not available offline anymore.
I had a playlist and a few albums downloaded so I can listen them without a connection. I updated spotify today and somehow all my downloaded songs are gone. I still have the playlist and albums in m...
484 Views
0 replies
0 likes
I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...
I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...
834 Views
0 replies
0 likes
When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?
When using android app on kit kat (stock rom) lock screen controls disapear. I didn't not detect a pattern yet. Does anyone have the same situation and find a solution?
Casual Listener
3651 Views
12 replies
1 likes
This morning after I updated Spotify on my Samsung S5, the app crashes on startup.At first I get e blackscreen and it crashes.Then it starts up and inform me on latest news, and then chrashes.After this I start up again, and gets a black screen and t...
This morning after I updated Spotify on my Samsung S5, the app crashes on startup. At first I get e blackscreen and it crashes. Then it starts up and inform me on latest news, and then chrashes. A...
Gig Goer
693 Views
1 replies
0 likes
I have a Samsung galaxy s5 with Spotify premium.For some reason every now and then I have to redownload my music and it's very annoying.I'm not sure if this is related to updates but is there a setting a need to tweak so this doesn't happen?
I have a Samsung galaxy s5 with Spotify premium. For some reason every now and then I have to redownload my music and it's very annoying. I'm not sure if this is related to updates but is there a s...
296 Views
0 replies
0 likes
Hi. When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and playing a track for the first time. Is anyone else having t...
Hi. When launching the app, it usually freezes for ~a minute, and then continues to respond slowly for a short while after, noteably when clicking on a side menu item for the first time, and...
Not applicable
759 Views
2 replies
0 likes
I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case. It seems that the playlist that starts up is random. Is there a way to set a default playlist?
I have 4 playlists and prefer a particular one to auto-play whenever I access Spotify either on a device or in the car but that's not the case. It seems that the playlist that starts up is rand...
1308 Views
0 replies
5 likes
I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I guess I gotta go back to youtube listening :(.
I have installed spotify for the 1st time on my samsung galaxy s5 and amdroid version 5.0. Signed up with my email (did not get any conf.email). Tried to start but only black screen and exits. I gues...
Regular
965 Views
4 replies
0 likes
Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem and the forums are answered by equally disgruntled premium users. A...
Spotify NEEDS a phone line for tech support. The android app is mortally frustrating. I have to download 22 Gigs of music every day because there are no solutions to a simple problem&n...
Newbie
3038 Views
5 replies
2 likes
Was just hit with 2GB data overage. Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the download started, but the route was already built route, through t...
Was just hit with 2GB data overage. Was streaming music on 4G, set a playlist to offline mode, was warned that it wouldn't download unless I enabled mobile data. I turned wifi on, the downlo...
353 Views
0 replies
0 likes
i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110
i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110
426 Views
0 replies
0 likes
Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan muziek en heb een betaald abbo op spotify.
Spotify werkt bij mij niet meer na de laatste update. Ik heb de s4 mini 4.4.2. Als ik spotify open is het scherm zwart en zegt het: “spotify is gestopt”. Wat moet ik doen? Ik ben enorm verslaafd aan ...
Casual Listener
1032 Views
1 replies
0 likes
Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a list of all the music you have saved in the version y...
Hi. I understand that when songs are removed from Spotify's library, Spotify automatically removes them from your saved music list, or tries to find an alternative. But is there a way of getting a li...
374 Views
0 replies
0 likes
Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido
Tengo spotify premium y no me sale ninguna de las funciones de efectos de sonido
645 Views
0 replies
0 likes
When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying.Is there a way to fix this?
When I am playing music and gets a phone call, music does not stop. This makes it hard to hear what the other person i saying. Is there a way to fix this?
390 Views
0 replies
0 likes
Hi,My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever station I chose whenever I chose it. Ive tried to reinstal...
Hi, My radiostations doesnt work. A message occur explaining that the station doesnt work at the moment, that it cant load/buffer and that I should try again later. This message occur whatever stati...
755 Views
0 replies
0 likes
I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my new phone. People were telling me that they couldn'...
I just recently changed my phone from a Samsung s4 to a Samsung s6. I've already had spotify premium in the past and never had this problem. For the first time today I was listening to spotify on my ...
522 Views
0 replies
0 likes
