Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387568 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody. I really like the interface and selection on spotify but the sound quality on my HTC One M8 is so bad it's difficult to listen to it. I am listening o...
I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody. I really like the interface and selection on spotify but the sound quality on my HTC One M8 i...
Community Legend
397 Views
1 replies
0 likes
Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tarjeta para que se debite el cargo. Quisiera que me l...
Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tar...
Community Legend
272 Views
1 replies
0 likes
Community Legend
327 Views
1 replies
0 likes
I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens several times till I have no more skips. I just stoppe...
I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens sev...
Community Legend
545 Views
1 replies
0 likes
I cannot get my Local Files to syncronize with my Android. I have been able to save all of my music offline except those. i currently use Spotify version 1.0.16.104.g3b776c9e, with Windows 10, and a Samsung Note 3. Any help is much appreciated.
I cannot get my Local Files to syncronize with my Android. I have been able to save all of my music offline except those. i currently use Spotify version 1.0.16.104.g3b776c9e, ...
Community Legend
393 Views
1 replies
0 likes
Im trying to understand why spotify wont play on all my speakers in my car. Only plays from the front ones as long as its running blutooth yet pandora works on all of them in blutooth . I have tried other phones and its same still dont change it Im u...
Im trying to understand why spotify wont play on all my speakers in my car. Only plays from the front ones as long as its runni...
385 Views
0 replies
0 likes
I tried reinstalling several times, doesn't work.After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi).Only the first time, there will be a sponsor with a dismiss button. After ...
I tried reinstalling several times, doesn't work. After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi). Only the first time...
472 Views
0 replies
0 likes
First of all my phone is an HTC One M8, as mentioned running 5.0.1. Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so I always try and put things into my SD card to save space, h...
First of all my phone is an HTC One M8, as mentioned running 5.0.1. Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so ...
Community Legend
406 Views
1 replies
0 likes
Hi, I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be fully downloaded. I switched the application to offline mode and...
Hi, I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be full...
Casual Listener
325 Views
1 replies
0 likes
Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've recommend it to many friends and I have the fealing fr...
Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've rec...
Community Legend
463 Views
1 replies
0 likes
I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall.... Now my Spotify profile appear in his Facebook nam...
I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall......
Community Legend
359 Views
1 replies
0 likes
Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android.I have done some research and found other threads with similar content, however I believe the problem of mine differs slightly. In short:Spotify (PC) + home WiFi = ...
Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android. I have done some research and found other threads with similar content, however I believe th...
617 Views
0 replies
0 likes
After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone help me with this problem?
After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone ...
Community Legend
1054 Views
7 replies
0 likes
The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old format has the Web developer's been hacked?
The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old for...
Community Legend
436 Views
3 replies
0 likes
HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
Community Legend
332 Views
1 replies
0 likes
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio
Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio
Newbie
438 Views
1 replies
0 likes
Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/
Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/
Casual Listener
361 Views
1 replies
1 likes
how can I created or organize folders on my android device?
how can I created or organize folders on my android device?
Community Legend
369 Views
1 replies
0 likes
I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it continues to happen. I saw someone else got a Spotify e...
I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it cont...
Casual Listener
1624 Views
11 replies
0 likes
For the last few months, everytime I have clicked on Notification Settings to edit some individual settings, I've been getting the same "Sorry, we couldn't save your settings. Please try again later" message. I haven't reported it until now because i...
For the last few months, everytime I have clicked on Notification Settings to edit some individual settings, I've been getting the same "Sorry, we couldn't save your settings. Please try again ...
Newbie
1879 Views
3 replies
0 likes
