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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118648 Views

27 replies

4 likes

  • 118648 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239243 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600096 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492668 Views

581 replies

42 likes

Account
Free
  • 492668 Views
  • 581 replies
  • 42 likes

Cheomecasting skipping skips

Hi Sorry for the confusing title. I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge. 1. Select a song to play in the android app - music plays from phone2. Select the chro...

Newbie

Hi   Sorry for the confusing title.   I just experienced the following small inconcistency using the android app together with a Chromecast Audio on a Samsung S6 Edge.   1. Selec...

582 Views

0 replies

0 likes

skip back
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Spotify stops playing music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

Casual Listener

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...

WarAngelos

Newbie

1259 Views

1 replies

1 likes

  • 1259 Views
  • 1 replies
  • 1 likes

How to add complete albums to playlists

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old version. Instead I have to use the desktop software to use this opt...

Newbie

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old v...

cvillefc

Newbie

3303 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

HTC M8 wont let me shuffle for free

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, acknowledging that I pressed it but doesn't do anything.

Newbie

When I try to shuffle is says "Try the 7day free trial" when shuffling should be free. OR I press shuffle, it starts playing a song, but if I try to shuffle again it intents the shuffle button, ackno...

359 Views

0 replies

0 likes

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Songs not playing offline Samsung Galaxy S5

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or all of my songs will not play. Also, the album art...

Newbie

As the subject states, my songs are not playing offline. This feature used to work flawlessly but no longer works consistently. I download my libary on Wifi and when I toggle to offline mode, some or...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
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Spotify app is using an unusually large amount of battery

Hi All !I'm getting warnings in my samsung galaxy S6, Android version 5.1.1 that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the app to stop running. See attached screenshot. Any suggestions oth...

Newbie

Hi All ! I'm getting warnings in my samsung galaxy S6, Android version 5.1.1  that spotify app, premium account, is using an unusually large amount of battery. They recomend to force the a...

695 Views

0 replies

0 likes

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Playing out of speakers after removing headphones

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull them out or take them out for some reason spotify no ...

Casual Listener

I've just done the most recenet software update for my Samsung galaxy S5 and have been having a few issues with spotify since one issue is when listening through my headphones if i accidently pull th...

zahni

Music Fan

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
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Music stopping after a few minutes. "Battery Saving"

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track.Might be the 1st track or the 10th, no obvious pattern. A couple of times I have seen a message saying that Spotify is using excessive b...

Roadie

Since the 4.1.0.868 update of mid-November I have the problem that music stops playing a few minutes into a track. Might be the 1st track or the 10th, no obvious pattern.   A couple of times ...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
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Solved!! Show complete albums only [ANDROID]

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this.The albums I saved are mixed with the albums with just one song saved. I know I could just save complete albums and put sing...

Casual Listener

How can I view just the complete saved albums in the android app like it is possible on desktop? I am really bothered by this. The albums I saved are mixed with the albums with just one song saved. ...

jonasherdegen

Community Legend

5220 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Cant connect after ending trial

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

Newbie

after getting off the trial, I've been offline. Please help. Amazon kindle fire hd.

351 Views

0 replies

0 likes

  • 351 Views
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Problem using Android phone app and Windows desktop app together

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback. I can keep listening on my phone and controlling the playback from my phone, but I would lik...

Newbie

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback.  I can keep listening on my phone an...

370 Views

0 replies

0 likes

  • 370 Views
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Julio Rodríguez

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, el portátil y 2 tablets. En una de las tablts he des...

Newbie

Tengo premium desde hace años. Hace una semana observo que se han borrado todas las playlists y es como si la cuenta ya no fuera premium ( anuncios...). La aplicación la tengo descarda en el móvil, e...

398 Views

0 replies

0 likes

Desparecen las playlists
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Need help

Hi. I am using spotify premium.And now i have a problem. Since 3 days ago.When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

Newbie

Hi. I am using spotify premium. And now i have a problem. Since 3 days ago. When i open spotify After 3 or 4 tracks spotify cloesd by it self. Why?

jean3601

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge + After switching, Spotify frequently closes unexpectedly while using without prompting any error message. Is it a...

Casual Listener

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +   After switching, Spotify frequently closes unexpecte...

zahni

Music Fan

1271 Views

3 replies

0 likes

  • 1271 Views
  • 3 replies
  • 0 likes

Waiting to Download

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of spac...

Casual Listener

I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know tha...

madmonkey23

Roadie

826 Views

3 replies

0 likes

  • 826 Views
  • 3 replies
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Simple storage question can't find the answer

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the miscellaneous storage category(which no idea why it's ...

Casual Listener

So I just upgraded to premium free 30 days all that stuff.my question is if I hit remove download on my phone why doesn't it get removed from my phones memory. Downloaded an album for offline the mis...

jfischer7722

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

New phone

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen, can anyone tell me what I am doing wrong?

Newbie

I just got a new phone and upgraded to premium, and every time I try to log in on said phone it just tells me I have already created an account with this email and just goes back to the log in screen...

Ohwowheyitslj

Newbie

1401 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Androidgerät stürzt ab

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Newbie

Ich habe 3 Geräte (1xiPhone, 2x Android). Bei 2 Geräten funktioniert Spotify (1xiPhone und 1x Android), beim 2. Androidgerät stürtzt Spotify nach Start der App sofort ab. Was kann/muss ich zun ?

Nico

Community Legend

1399 Views

1 replies

0 likes

  • 1399 Views
  • 1 replies
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Artist view - all saved albums are visible

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being shown. Looked around on the forum, but couldn't find...

Visitor

I happen to get a few albums listed for a certain artist, let's say I have 1 downloaded. Even when in artist view and filter 'downloads' is on, all the other (not downloaded) albums are still being s...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Die Musik stoppt bei Anrufen nicht mehr

Hallo,Ich habe folgendes Problem.Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr.Gestern hat's noch funktioniert.Neuinstallation schon probiert.Danke schonmal !

Newbie

Hallo, Ich habe folgendes Problem. Und zwar stoppt die Musik beim telefonieren/ Sprachnachrichten verschicken nicht mehr. Gestern hat's noch funktioniert. Neuinstallation schon probiert. Danke...

11182158113

Newbie

3851 Views

1 replies

4 likes

  • 3851 Views
  • 1 replies
  • 4 likes