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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210752 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210752 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561107 Views

78 replies

3 likes

  • 561107 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463037 Views

575 replies

39 likes

Account
Free
  • 463037 Views
  • 575 replies
  • 39 likes

The "term of use" popup comes again and again

Hello, Since the last update, i can no longer use the app. A popup ask me to accept the change of the term of use. Screenshot : https://imgur.com/8P0O6lN (Fun fact, the second and third paragraph are exactly the same.)It's in French. Anyway, when I a...

Newbie

Hello,   Since the last update, i can no longer use the app. A popup ask me to accept the change of the term of use.    Screenshot : https://imgur.com/8P0O6lN (Fun fact, the s...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

My music and playlists not showing up on my mobile

I recently upgraded to a Samsung Galaxy S6 and now my music doesn't show up in the spotify app. I am logged in and see only one album of many in " my music". Used to work fine. What has happened?

Casual Listener

I recently upgraded to a Samsung Galaxy S6 and now my music doesn't show up in the spotify app. I am logged in and see only one album of many in " my music". Used to work fine. What has happened?

Nico

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

genre radio

in android app there seems to be a problem with several genre radio stationstested not working stationsbluesheavy metalreggae these stations reportfel på radiostationendet går ej att läsa in stationen just nu. försök igen senareall other genre statio...

Casual Listener

in android app there seems to be a problem with several genre radio stations tested not working stations blues heavy metal reggae   these stations report fel på radiostationen det går ej...

drzap

Casual Listener

670 Views

1 replies

0 likes

tviify
  • 670 Views
  • 1 replies
  • 0 likes

Spotify constantly deletes GBs of offline tracks on my android

I accidentally download an album on my pc on spotify and my offline tracks on my phone deleted. It seems normal bur the problem is i don't have a third device. So ı didn't violate the device limit. So why the hell my 25 gb of archive just wiped? I ha...

Regular

I accidentally download an album on my pc on spotify and my offline tracks on my phone deleted. It seems normal bur the problem is i don't have a third device. So ı didn't violate the device limit. S...

fozcam

Regular

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Where did my premium a count go?

Help! Woke up this morning and had to sign in. Submitted email address but it sent me details for my old account with ads. Can't remember my Premium account login details. I want my Premium account back! What can I do???Rae

Visitor

Help! Woke up this morning and had to sign in. Submitted email address but it sent me details for my old account with ads. Can't remember my Premium account login details. I want my Premium account b...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Data storage limit?

Dear all,My app runs on a Android. My cell phone has over 5gb of free space and my Spotify app is not even 1gb heavy. I'm not even close to the 3k songs limit, I doubt if I have 100.But anyways my app says it cannot perform a download because there i...

Newbie

Dear all, My app runs on a Android. My cell phone has over 5gb of free space and my Spotify app is not even 1gb heavy. I'm not even close to the 3k songs limit, I doubt if I have 100. But anywa...

680 Views

0 replies

0 likes

storage
  • 680 Views
  • 0 replies
  • 0 likes

Recover offline playlists from SD card

Yesterday I tried to get onto my spotify account offline, but for some reason it had logged me out. Later in the day when I finally had WiFi I logged in, but the app told me that I had used spotify on too many devices so removed all my offline playli...

Newbie

Yesterday I tried to get onto my spotify account offline, but for some reason it had logged me out. Later in the day when I finally had WiFi I logged in, but the app told me that I had used spotify o...

635 Views

0 replies

1 likes

Offline Content
SD-card
  • 635 Views
  • 0 replies
  • 1 likes

Slow Download

Hello guys.I have noticed something funny with my spotify. I had to change my old microsd to a new one and all of sudden when I downloaded the spotify app and tried to sync my playlist and stuff, It's soooooooooooooooooooooo slow, it took 10 mins to ...

Newbie

Hello guys. I have noticed something funny with my spotify. I had to change my old microsd to a new one and all of sudden when I downloaded the spotify app and tried to sync my playlist and stuff, I...

954 Views

0 replies

0 likes

  • 954 Views
  • 0 replies
  • 0 likes

Running feature doesn't show up when signed in as particular user

Spotify Running does not show up when I sign in to Spotify. If I sign in as another user, on the same device, the feature is available. If I then sign back out and sign in again as my normal user, it is again missing. This has been true on a Moto X d...

Newbie

Spotify Running does not show up when I sign in to Spotify. If I sign in as another user, on the same device, the feature is available. If I then sign back out and sign in again as my normal use...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Spotify randomly stops playing.

Nexus 5. Android 4.4 Here's exactly what happens:- a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from my desk for a few minutes and when I came back I heard nothing (left it...

Regular

Nexus 5. Android 4.4   Here's exactly what happens: - a song ends - the next song starts playing (progress bar and everything) but you don't hear anything - just now I was away from m...

rainbow6244

Newbie

4096 Views

2 replies

5 likes

playback
randomly
stops
  • 4096 Views
  • 2 replies
  • 5 likes

All "My Songs" Deleted

Hi All Songs I saved under "My Songs", online and offline, have vanished from my Samsung Galaxy Alpha in the night from Nov 6th to 7th. They are still there if I login on my laptop. Anyone having the same problem or a solution? Cheers!

Newbie

Hi   All Songs I saved under "My Songs", online and offline, have vanished from my Samsung Galaxy Alpha in the night from Nov 6th to 7th. They are still there if I login on my laptop. Anyone h...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Using Spotify premium in a country that spotify is not available in?

Hello all, I'm making a month-long trip to Sri Lanka and was wondering whether I'd be able to access my downloaded songs while I'm there. The last time I went to Sri Lanka I was not able to play any of my songs (but I was on a free account then) and ...

Newbie

Hello all,   I'm making a month-long trip to Sri Lanka and was wondering whether I'd be able to access my downloaded songs while I'm there. The last time I went to Sri Lanka I was not able to ...

TucPass

Casual Listener

1004 Views

1 replies

0 likes

country
Premium
  • 1004 Views
  • 1 replies
  • 0 likes

Frequent crashing

I've a problem with the app on my Samsung Galaxy Tab 4 with Android 5.0.2. Suddenly when I'm browsing for artists or songs within the app it will crash. And every time the crash it also crash my launcher (in my case it's Nova launcher). I think it's ...

Music Fan

I've a problem with the app on my Samsung Galaxy Tab 4 with Android 5.0.2. Suddenly when I'm browsing for artists or songs within the app it will crash. And every time the crash it also crash my laun...

TucPass

Casual Listener

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Spotify does not sync to external SD Card

Hi All, I have bought a new SD-card so I can store all my Spotify music on it. I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing directly and stores all data on my phone instead of the external SD-c...

Casual Listener

Hi All,   I have bought a new SD-card so I can store all my Spotify music on it.   I deleted tthe cache and data of my account and logged in again. Nevertheless, Sportif starts syncing ...

avdmeij

Newbie

1114 Views

3 replies

0 likes

external
SD-card
syn
  • 1114 Views
  • 3 replies
  • 0 likes

Solved!! Offline sync to SD CARD

Could SPOTIFY make it possible to offline sync music to SD CARD its so freaking frustrating that all the offline music takes all the memory on the phone! When will the offline sync to SD CARD feature be a possible. FIX IT FAST SPOTIFY!

Casual Listener

Could SPOTIFY make it possible to offline sync music to SD CARD its so freaking frustrating that all the offline music takes all the memory on the phone!    When will the offline sync t...

danielryrvik

Newbie

39222 Views

27 replies

23 likes

  • 39222 Views
  • 27 replies
  • 23 likes

Android offline content goes away on its own

In the past month, I have had my online content dissappear twice all by itself. I only have the the data offline on this one device so I had no music until I could get home at the end of the day to re-download all of the tracks. I am not using my mob...

Newbie

In the past month, I have had my online content dissappear twice all by itself.   I only have the the data offline on this one device so I had no music until I could get home at the end of the...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

[Android] Playlist keeps switching back to the top.

When I play a song from my playlist and my phone goes in lock mode, it returns to the top of the playlist when I unlock my phone. It will even do this when I switch to another app and return to Spotify after that. This is very annoying when I'm in a ...

Casual Listener

When I play a song from my playlist and my phone goes in lock mode, it returns to the top of the playlist when I unlock my phone. It will even do this when I switch to another app and return to Spoti...

837 Views

0 replies

0 likes

Android App
Playlist problem
playlist problems
  • 837 Views
  • 0 replies
  • 0 likes

Specific aong stops and skips to the next song on the playlist.

I have the song Roses by The Chainsmokers in one of my playlists. So, when I first played it the song skipped to the next song on the playlist automatically. So I thought maybe I just accidentally pressed the "next" button. So I played it again with ...

Newbie

I have the song Roses by The Chainsmokers in one of my playlists. So, when I first played it the song skipped to the next song on the playlist automatically. So I thought maybe I just accidentally pr...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Android failure

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

Visitor

Spotify fails to load, starting today. Removed and reinstalled, cold booted my phone. Worked fine yesterday. Computers work fine.

kayladay425

Casual Listener

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Galaxy S6 edge. Clear view cover

Could Spotify deploy widget with the use of clear view cover for Samsung Galaxy S6 Edge with controls for music selection and sound equalizer. Thanks

Newbie

Could Spotify deploy widget with the use of clear view cover for Samsung Galaxy S6 Edge with controls for music selection and sound equalizer. Thanks

705 Views

0 replies

2 likes

  • 705 Views
  • 0 replies
  • 2 likes