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Plan
Premium
Country
Poland
Device
Pixel 7 Pro / Samsung S22
Operating System
Android 16
My Question or Issue
I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now.
Recently it stopped working - only google cast option is currently available on the newest spotify app.
As a part of troubleshooting I downloaded older spotify APKs and installed on my android phone to see if it helps - it did! The latest version of spotify app which shows spotify connect option to my NAD is 9.0.78.1116, starting from version 9.0.82.1008 the spotify connect is not available, just google cast.
Can the app be fixed so that I have spotify connect option back available on my NAD C338 please?
So I guess this is just never getting fixed? I haven't even seen an acknowledgement of the issue from Spotify.
I went through the **bleep** of getting through to a real more or less adequate human support person. I had to pass the AI and 3 assistance, who were useless. Eventually I got through to someone from “Escalations”. They told me that they are aware of the problem but not going to do anything about it. Use the Google cast they told me, since it still works. So I cancelled my subscription.
Same problem. Still.
Well that's that. I cancelled my Spotify Premium, and am going with Amazon Music Unlimited for now.
Ironically when I clicked through the six or so screens required to finally cancel the subscription, I got taken to a song from @SpotifyCares. Which this thread is surely evidence to the contrary. See y'all on the other side. 👋
> Use the Google cast they told me, since it still works.
Are they under the impression that the Google cast option "just works" and thus works as a replacement for Spotify Connect? If so I just want to add the context that it most certainly does not.
Can confirm same issue here using a Wiim Pro Plus / Google Pixel 8a, latest version of Android app. Wiim wired in to network, all known kludges work (disconnecting wifi on Android device, disabling Google Cast on the Wiim).
Contacted support, pointed them to this thread, was asked if I had tried the 'solutions' in this thread, and btw, can I reboot my router 🙄
Can also confirm that if I switch off the other Google Cast devices (leaving just the Wiim with Cast enabled) the Spotify app shows only the Spotify Connect Wiim endpoint.
Have previously used both Tidal and Qobuz - may well go back to Qobuz.
Attached an image from Qobuz (which works perfectly) for the benefit of Spotify support.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…