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Choppy connection from phone to car via bluetooth

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Choppy connection from phone to car via bluetooth

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify software is updated. Any ideas would be greatly appreciated.

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Marked as solution

Check if problem persists after changing "automatic quality" to "extreme quality" streaming option on Preferences.

 

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3 Replies

Hey @nlloyd,

 

Thanks for reaching out. We're sorry to hear you're having trouble!

 

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here

 

If you're still having trouble, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?

We'll see what we can suggest!


Marked as solution

Check if problem persists after changing "automatic quality" to "extreme quality" streaming option on Preferences.

 

This worked. Thanks so.much!

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