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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106426 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215785 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568934 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469358 Views

577 replies

40 likes

Account
Free
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Solved!! Music stopped after 1 or 2 song played

Hi,I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this problem immediately. Thanks!

Casual Listener

Hi, I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this p...

sonicblaze

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
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do you have any good lists

any suggestions

Newbie

any suggestions

jmdesin892

Roadie

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
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Media Controls

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on the screen to then change songs. Missing the butto...

Newbie

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on...

436 Views

0 replies

0 likes

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Extreme quality is not.

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality." They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found on Napster. Am I the only one with this problem? Why am I pay...

Casual Listener

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality."   They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found o...

jmdesin892

Roadie

1024 Views

1 replies

0 likes

quality
  • 1024 Views
  • 1 replies
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Strange Noise randomly

I have a Samsung note 5, and when i use Spotify Premium sometimes a weird noise appears and it starts to be annoying and more frequently, so help me fixit please

Casual Listener

I have a Samsung note 5, and when i use Spotify Premium sometimes a weird noise appears and it starts to be annoying and more frequently, so help me fixit please 

franco227

Casual Listener

629 Views

2 replies

0 likes

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  • 2 replies
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Notification Bar and Lock Screen Buttons Don't Work and Crashes

Hi Everyone I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop to work and when i get into the app again, it crashes, i trie...

Newbie

Hi Everyone   I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop t...

307 Views

0 replies

0 likes

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Every Saved Playlist Personalised & Spotify Playlists Have Songs Not Playing Back Suddenly

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on my Spotify app & reinstalled it. Since doing so Ive no...

Roadie

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on...

358 Views

0 replies

0 likes

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  • 0 likes

Spotify app on Moto G5 plus keeps crashing

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the app out of this loop is restarting my smartphone. T...

Casual Listener

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the ...

tom2881979

Casual Listener

1910 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect disconnects constantly

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. But if I answer the phone or switch to a different playlist on the Wind...

Regular

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect.  They'll stay connected for hours if I don't mess with anything and just let stuff play.  &n...

1269 Views

0 replies

9 likes

  • 1269 Views
  • 0 replies
  • 9 likes

Spotify insta-crash

That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application repeatedly and the problem persists.

Newbie

That's simple:  after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android.   I have installed the application rep...

347 Views

0 replies

0 likes

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Spotify desligando sozinho quando jogo clash royale

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto os jogos, ja deixei no mudo, já verifiquei a memoria, ja ...

Newbie

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal.  Ja desinstalei, reinstalei tanto o Spotify quanto ...

1417 Views

0 replies

0 likes

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WIDGET NÃO SOME

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo o ram ele ainda fica aparecendo aquele widget lá em...

Newbie

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo ...

748 Views

0 replies

0 likes

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Offline login

So I logged out of my account while I was offline now I can't log back in! It says I have to go on the internet to login and I can't find anything to change it from offline.....HELP

Newbie

So I logged out of my account while I was offline now I can't log back in! It says I have to go on the internet to login and I can't find anything to change it from offline.....HELP  

JimmyViCa

Casual Listener

584 Views

2 replies

0 likes

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  • 2 replies
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Don't play any downloaded song without internet

I have premium and i have downloaded songs on my phone.Anyway Spotify doesn't play downloaded song without internet connection

Casual Listener

I have premium and i have downloaded songs on my phone. Anyway Spotify doesn't  play downloaded song without internet connection  

290 Views

0 replies

0 likes

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Jump to current track in the playlist

Hi,is there a way to jump to the currently playing track in the playlist?It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along)And yes, I know that I can filter my playlist and find the track...

Newbie

Hi, is there a way to jump to the currently playing track in the playlist? It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along) And y...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

Spotify deleting songs by it self

I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and I have to listen to them using my data. I usually s...

Newbie

I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and ...

791 Views

0 replies

0 likes

by
Deleting
it
self
songs
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Solved!! Downloaded music in online mode??

Hi,where is the downloaded music played from while in 'online mode'?Is it from internet connection or from the storage card??

Newbie

Hi, where is the downloaded music played from while in 'online mode'? Is it from internet connection or from the storage card??

jsannn

Community Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Solved!! Cannot delete random playlist

A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has access to my account and I've changed my password twice ...

Casual Listener

A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has acces...

brittbot

Casual Listener

1583 Views

1 replies

0 likes

  • 1583 Views
  • 1 replies
  • 0 likes

keep losing synced music

hi, I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losing them. Sometimes after one week, sometimes after one month...

Casual Listener

hi,   I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losi...

305 Views

0 replies

0 likes

  • 305 Views
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Superuser Contribution Hola tengo serios problemas ingreso el código de familia y este no me permite ingresar a Spotify pre

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla de ingreso. Por favor requiero de ayuda para esto dado...

Newbie

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. 😞 y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla ...

sacredmask

Newbie

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes