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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114277 Views

26 replies

4 likes

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  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229756 Views

148 replies

11 likes

Android
autoplay
bluetooth
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  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588690 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484022 Views

580 replies

42 likes

Account
Free
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Superuser Contribution Skips to the next song every time I take a step

I have Spotify Premium and have found it to be incredibly glitchy. If I try to listen to it while on a walk or, god forbid, on a run, it skips to the next song on a playlist or album with every step I take. The only way to avoid this is to hold my ph...

Newbie

I have Spotify Premium and have found it to be incredibly glitchy. If I try to listen to it while on a walk or, god forbid, on a run, it skips to the next song on a playlist or album with every step ...

user-removed

Not applicable

475 Views

1 replies

0 likes

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Advanced settings for Discover Weekly?

Sorry if this is a repost of a similar idea, I can't find it anywhere in the community. My husband likes to use my spotify account for his own listening, and it's not stuff I would usually choose. This has caused my "Discover Weekly" playlist to be j...

Newbie

Sorry if this is a repost of a similar idea, I can't find it anywhere in the community.    My husband likes to use my spotify account for his own listening, and it's not stuff I would usu...

426 Views

0 replies

0 likes

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Superuser Contribution Just want to listen to my own music!

Hi all, Am actually going insane, anytime I try and listen to music in my apartment, it is stopping and playing someones else's music i.e "laylas iphone" it is no one in my apartment. My wifi is password protected but the phone or computer will still...

Casual Listener

Hi all,   Am actually going insane, anytime I try and listen to music in my apartment, it is stopping and playing someones else's music i.e "laylas iphone" it is no one in my apartment. My wif...

user-removed

Not applicable

463 Views

1 replies

0 likes

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  • 1 replies
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Do cheaper, low end smart watches control the Spotify app? Play/pause etc etc...

I've not got the need, nor the budget, for the latest smart watch. All I need/want is to be able to play and pause from my wrist without taking my phone out of my inside pocket. Something along the lines of the controls you would have with the corded...

Newbie

I've not got the need, nor the budget, for the latest smart watch. All I need/want is to be able to play and pause from my wrist without taking my phone out of my inside pocket. Something along ...

1581 Views

0 replies

0 likes

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Spotify offline when on 4G, but all other apps connect OK

HiI am a Premium Member with a OnePlus 3T. Running OxygenOS 4.1.7 / Android 7.1.1. Using Spotify 8.4.17.640 armv7. I've recently had a problem where Spotify reports "No internet connection available" when I am connected to 4G. All works fine when con...

Casual Listener

Hi I am a Premium Member with a OnePlus 3T. Running OxygenOS 4.1.7 / Android 7.1.1. Using Spotify 8.4.17.640 armv7.   I've recently had a problem where Spotify reports "No internet connection...

Meirchen

Newbie

1002 Views

1 replies

0 likes

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Cannot download Spotify

I lived in Bosnia, which is not supported by Spotify, but I moved to Austria, which is, I changed my phone number, to an Austrian one, but I still cannot download it.

Newbie

I lived in Bosnia, which is not supported by Spotify, but I moved to Austria, which is, I changed my phone number, to an Austrian one, but I still cannot download it.

267 Views

0 replies

0 likes

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Superuser Contribution No tengo la opción "almacenamiento"

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.1.846Y mi memoria externa la uso...

Newbie

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X Play Android 6.0....

4422065589

Newbie

5022 Views

2 replies

0 likes

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Help please.

"I have used spotifi for like 2 or 3 years now. I am having a problem I move my account to another phone and it's asking if I want to premium, I already was. I just moved it to another phone it won't let me do anything unless I go premium again. So I...

Casual Listener

"I have used spotifi for like 2 or 3 years now. I am having a problem I move my account to another phone and it's asking if I want to premium, I already was. I just moved it to another phone it won't...

Joe

Community Legend

505 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify downloaded music has disappeared from One Plus 3

I have downloaded around 20 albums recently for offline listening. However one day last week all of them just disappeared. Anyone know why this has happened or how to avoid this happening in the future? It's very frustrating experience to have to go ...

Casual Listener

I have downloaded around 20 albums recently for offline listening. However one day last week all of them just disappeared. Anyone know why this has happened or how to avoid this happening in the futu...

rst-

Regular

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Change of Hub

Why happen this?

Newbie

Why happen this?

388 Views

0 replies

0 likes

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No "Discover" Tab on Android

Hello, why there is no "discover" section on the Android App like on the desktop one? I Only get the "Made For You" where i GEt my Release Radar, the 6 Daily Mixes, but no Discover Weekly. In order to find it on my phone, I have to start it on my pc ...

Casual Listener

Hello,   why there is no "discover" section on the Android App like on the desktop one? I Only get the "Made For You" where i GEt my Release Radar, the 6 Daily Mixes, but no Discover Weekly. I...

609 Views

0 replies

2 likes

  • 609 Views
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  • 2 likes

Music doesn't come through headphones, even though other sounds do

I have a Samsung Galaxy express, and for some reason the audio from the Spotify app doesn't always output to the attached earphones. All other audios (telephone, e-mail notifications, radio apps etc) always work through the headphones, but for some r...

Casual Listener

I have a Samsung Galaxy express, and for some reason the audio from the Spotify app doesn't always output to the attached earphones. All other audios (telephone, e-mail notifications, radio apps...

user-removed

Not applicable

10235 Views

6 replies

0 likes

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I can't shuffle my playlists & your curated list doesn't like my meddling

You know, it's one thing that I can't properly shuffle my own playlists. It's another when your "curated" lists resist any fast-forwarding or other reasonable "meddling". Why am I paying a monthly fee for the privilege of getting frustrated by not be...

Newbie

You know, it's one thing that I can't properly shuffle my own playlists. It's another when your "curated" lists resist any fast-forwarding or other reasonable "meddling". Why am I paying a monthly fe...

471 Views

0 replies

0 likes

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Song Information (Metadata) in Car

I have owned a 2015 Nissan Murano for two years. Since buying the car, I have had three Android phones: - LG V10- Samsung Galaxy S7 Edge- Samsung Galaxy S8+ (Current Phone) Specific to both Samsung phones, I am able to skip tracks, pause, etc. Howeve...

Newbie

I have owned a 2015 Nissan Murano for two years. Since buying the car, I have had three Android phones:   - LG V10 - Samsung Galaxy S7 Edge - Samsung Galaxy S8+ (Current Phone)   Spec...

761 Views

0 replies

1 likes

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  • 1 likes

Low volume Vs IOS

Hi all, I have just purchased Powerboats 3 from a Dixon's in the airport, I used my iPad (2) during my flight for movies on Netflix (downloaded) and Spotify (premium, downloaded) which worked perfectly and I am pleased with the Beats Powerbeats 3. Ho...

Newbie

Hi all,    I have just purchased Powerboats 3 from a Dixon's in the airport, I used my iPad (2) during my flight for movies on Netflix (downloaded) and Spotify (premium, downloaded) which...

552 Views

0 replies

1 likes

  • 552 Views
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Only one track when listen to a podcast

Hi, since a while i'm searching a method to only play one track in a Podcast.for now i play the song an delete the others from the playlist, but as the podcast is round about 150 tracks this is fckn uncool Maybe you can help.

Newbie

Hi,   since a while i'm searching a method to only play one track in a Podcast.for now i play the song an delete the others from the playlist, but as the podcast is round about 150 tracks this...

1675 Views

0 replies

6 likes

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  • 6 likes

Superuser Contribution Premium com recursos bloqueados

Olá! Já tem dois meses que assino o Spotify Premium, e ainda há recursos bloqueados (passar músicas sem limite, voltar músicas, selecionar o modo aleatótio, etc.) Qual pode ser problema?

Newbie

Olá!  Já tem dois meses que assino o Spotify Premium, e ainda há recursos bloqueados (passar músicas sem limite, voltar músicas, selecionar o modo aleatótio, etc.)   Qual pode ser proble...

user-removed

Not applicable

438 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cant download the app

I upgraded my phone and now Google Store says spotify is not available in my country, i live outside the us but had have a premiun account for years on my previus phone. Please help

Newbie

I upgraded my phone and now Google Store says spotify is not available in my country, i live outside the us but had have a premiun account for years on my previus phone.    Please help&nb...

user-removed

Not applicable

425 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist photo not appearing

I've changed my playlist photo on desktop and synced all the playlists onto my phone however the playlist photos aren't appearing and it's just the blank music logo. How can make the photo appear in my phone?The same issue also occurs when changing m...

Newbie

I've changed my playlist photo on desktop and synced all the playlists onto my phone however the playlist photos aren't appearing and it's just the blank music logo. How can make the photo appear in ...

339 Views

0 replies

0 likes

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poor quality, pausing/jumping

Hello..... I've been on premium for years now and up until recently it's been spot on However it's now starting to play up. Cannot listen to a song without it pausing, crackling and just flicking on and off like a scratched record/CD. I've uninstalle...

Newbie

Hello..... I've been on premium for years now and up until recently it's been spot on     However it's now starting to play up. Cannot listen to a song without it pausing, crackling and ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes