Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check the SD card, and it says 8.0 GB used, when I try to...
I checked today and all the songs I had downloaded are not stored anymore. I look in settings and see that the option to change storage location is not even greyed out, it's completely gone. I check ...
Moderator
318 Views
1 replies
0 likes
HiSpotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi.Thanks if any tips.Thanks
Hi Spotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi. Thanks if a...
Regular
1953 Views
9 replies
0 likes
Is it possible to change playlist name on phone
Is it possible to change playlist name on phone
Casual Listener
3414 Views
4 replies
0 likes
Hi,I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues using the app. But two days later, when I opened the app, ...
Hi, I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues ...
Community Legend
1120 Views
5 replies
0 likes
For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...
For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...
Music Fan
497 Views
2 replies
0 likes
I tried this before and it works fine but now it doesn't.If I select a song from an artist, the play queue fills with their top songs- perfectly fineIf I remove those songs from the queue that I don't want, add another artist and click repeat all, it...
I tried this before and it works fine but now it doesn't. If I select a song from an artist, the play queue fills with their top songs- perfectly fine If I remove those songs from the queue tha...
Spotify Legend
718 Views
2 replies
2 likes
Hi, read same problem many time but the topic are marked as solved. I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of the amount of data. Every now and then the mobil crashed directly in s...
Hi, read same problem many time but the topic are marked as solved. I use offline files a lot and got a huge amount of playlist. I store my files on the external memory because of t...
Moderator
375 Views
1 replies
0 likes
Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...
Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...
317 Views
0 replies
0 likes
Device:Huawei Y6 IIOperating System Version:Android 5.1Spotify Version:8.4.7.1108Account:PremiumDescription:Some downloaded songs pause automatically. The songs that pause automatically are always the same and they pause on the same spot in the song....
Device: Huawei Y6 II Operating System Version: Android 5.1 Spotify Version: 8.4.7.1108 Account: Premium Description: Some downloaded songs pause automatically. The songs that pause automatic...
Casual Listener
859 Views
2 replies
0 likes
Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network.How can I listen to the songs I added when im not at home ?Thx for repply, Vincent.
Hi, I added few songs this morning on spotify with my computer, but when I want to listen to them on my phone, I have to be on the same WiFi network. How can I listen to the songs I added when im no...
Regular
1009 Views
10 replies
0 likes
Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.
Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.
Community Legend
570 Views
1 replies
0 likes
I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?
I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?
Casual Listener
981 Views
2 replies
0 likes
I download several playlists to listen to and the "Rock This" playlist if different than the others. It also plays videos and when playing the screen on the phone is the full album art, not album art and player controls as it is on every other list I...
I download several playlists to listen to and the "Rock This" playlist if different than the others. It also plays videos and when playing the screen on the phone is the full album art, not alb...
Music Fan
680 Views
1 replies
0 likes
When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all the others. It is "Rock This". That playlist has video content...
When I'm at work, I listen to my downloaded content. This appears to generally work and I see no data usage as it should be. There is one playlist that I follow that is different than all...
Regular
327 Views
2 replies
0 likes
Hi,Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet.Avec Android, je suis obligé de choisir la playlist dans le dossier...
Hi, Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet. Avec Android...
Casual Listener
558 Views
2 replies
0 likes
Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.
Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.
238 Views
0 replies
0 likes
My issue - google voice feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is interrupting itself, skipping tracks, turning volume all the ...
My issue - google voice feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is inte...
Casual Listener
4210 Views
6 replies
1 likes
Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App. This is an extrememly important feature for me so I'm curious if there is any reason it...
Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App. This is an extrememly...
Newbie
836 Views
1 replies
1 likes
Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?
Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?
331 Views
0 replies
0 likes
I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?
I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?
187 Views
0 replies
0 likes
