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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106427 Views

26 replies

3 likes

  • 106427 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215795 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215795 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568947 Views

78 replies

3 likes

  • 568947 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469367 Views

577 replies

40 likes

Account
Free
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  • 577 replies
  • 40 likes

Internet problem

Ok so I have this bug that kills me Everytime I openup spotify I play a song the internet doesn't work . everytime I have to restart my wifi (phone modem) and then after a certain amount of time it cutts off again . it pisses me off. Thx

Newbie

Ok so I have this bug that kills me  Everytime I openup spotify I play a song the internet doesn't work . everytime I have to restart my wifi (phone modem) and then after a certain amount of ti...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Spotify for Vivo V5

Hey guys how can I show spotify on my lock screen? I enabled it in the settings but it still doesnt show on my lock screen. Its been bugging me really. Appreciate those who will reply!

Newbie

Hey guys how can I show spotify on my lock screen? I enabled it in the settings but it still doesnt show on my lock screen. Its been bugging me really. Appreciate those who will reply! 

751 Views

0 replies

1 likes

  • 751 Views
  • 0 replies
  • 1 likes

Conflit Spotify et vidéos via caméra Arlo de Netgear

Bonjour, j'utilise en même temps Spotify et une caméra de surveillance Arlo Q (de Netgear) sur une tablette Samsung Galaxy Tab A. Une fois que je dois mettre la caméra Arlo Q en "live", la musique via Spotify s'arrête. Je viens de contacter le helpde...

Casual Listener

Bonjour, j'utilise en même temps Spotify et une caméra de surveillance Arlo Q (de Netgear) sur une tablette Samsung Galaxy Tab A. Une fois que je dois mettre la caméra Arlo Q en "live", la musique vi...

phil585

Casual Listener

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Crossfade

I can't seem to get crossfade to work, I looked up how to get it to work and was told to try to turn off gapless but still I can't seem to get it to work?? Please help

Newbie

I can't seem to get crossfade to work, I looked up how to get it to work and was told to try to turn off gapless but still I can't seem to get it to work?? Please help 

355 Views

0 replies

0 likes

  • 355 Views
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amigos do facebook

Boa noiteNao consigo ver meus amigos do facebok no spotify, só para constar, tenho o premium famili. Tal problema diz: "Desculpe algo deu errado, srus amigos do facebook ainda nao estão no spotify. Convideo-os!"oque devo fazer para solucionar o probl...

Newbie

Boa noite Nao consigo ver meus amigos do facebok no spotify, só para constar, tenho o premium famili. Tal problema diz: "Desculpe algo deu errado, srus amigos do facebook ainda nao estão no spotify....

luasb3

Newbie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

App barely works. Fails to open regularly, takes 30 seconds to play music after selecting songs...

I have an unmodded LG G6. Spotify has always been a little buggy on it compared to my Galaxy S7 Edge, but now it barely works. Opening the app after restarting my phone is completely hit or miss. A download keeps getting triggered in my status bar, e...

Casual Listener

I have an unmodded LG G6. Spotify has always been a little buggy on it compared to my Galaxy S7 Edge, but now it barely works. Opening the app after restarting my phone is completely hit or miss. A d...

Joe

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Offline music on Android Wear

Still no offline music for Android Wear 2.0? Come on, Spotify!

Music Fan

Still no offline music for Android Wear 2.0? Come on, Spotify!

921 Views

0 replies

7 likes

Android wearables
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  • 0 replies
  • 7 likes

How can I disable casting to nearby devices?

When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to ". There's a pause button and a mute button. The pause button (rather than play) makes it appear that I'm currently casting to this other...

Regular

When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to <device name>". There's a pause button and a mute button. The pause button (rath...

Max123well009

Newbie

43823 Views

6 replies

7 likes

  • 43823 Views
  • 6 replies
  • 7 likes

Music stops playing 15 sec after phone goes to sleep..but wait there's more

Quick bit of information, Nexus 5x running Android 8.0 with August 2017 security patch with Spotify 8.4.21.508. I have Spotify as "Not Optimized" under battery settings and I am not running any type of "Data Saver" options. I have also cleared cache/...

Newbie

Quick bit of information, Nexus 5x running Android 8.0 with August 2017 security patch with Spotify 8.4.21.508.  I have Spotify as "Not Optimized" under battery settings and I am not running any...

968 Views

0 replies

0 likes

  • 968 Views
  • 0 replies
  • 0 likes

Spotify is dowloading without wifi.

Here are 2 screenshots. It happens randomly.

Newbie

Here are 2 screenshots. It happens randomly.

Joe

Community Legend

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Unavailable songs

Hey guys,I have a problem with downloading songs on my Android Phone. I recently put all the physical CDs I have on my computer. Then I went to preferences and add them to the "Local files" section, with success. I modified a few songs to match the s...

Newbie

Hey guys, I have a problem with downloading songs on my Android Phone.   I recently put all the physical CDs I have on my computer. Then I went to preferences and add them to the "Local files...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

all my list are gone blank

all i know is i had a account on auto pay.then i didnt have spotify.so i paid 9.99 and now all my play list is gone?it says soptify saves your ist well how do i get them back? why dont they have a phone you can call

Visitor

all i know is i had a account on auto pay.then i didnt have spotify.so i paid  9.99 and now all my play list is gone?it says soptify saves your ist well how do i get them back? why dont they hav...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Downloaded albums deleted

I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be downloaded. The only downloaded content were the pl...

Newbie

I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be ...

michiel1995

Casual Listener

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Deletes and re-downloads entire library

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to download would be mine, and not that of a buggy app...

Casual Listener

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to ...

kusuri

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Non trovo la canzone

Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..

Newbie

Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..

392 Views

0 replies

0 likes

  • 392 Views
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  • 0 likes

Solved!! Problem with download songs

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to play so whats going on?

Casual Listener

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to...

Villaleblanc

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Wi-Fi issues

Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All works fine with 4g cellular but Wi-Fi is giving me fit...

Newbie

Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All wor...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Music doesn't start on Chromecast

I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify page, but nothing plays and my phone eventually gives up tr...

Newbie

I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify pag...

kasperkamperman

Music Fan

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Can No Longer Download Songs

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the download using celluar setting and turn it on again...

Newbie

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Mp3s added from Mac Not Available on Android

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotify app, only that non-local song is available and playable. T...

Newbie

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify.   Within the Mac the playlist plays flawlessly. But through my Android Spotif...

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes