Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376221 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album vs an EP? In other words, will 8 songs be considered an EP or an ...
Hello, I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album...
Regular
4845 Views
1 replies
0 likes
I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form."Does anyone know what that is and would be willing to help me out?Thanks.
I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form." Does anyone know what that is and would be willing to help...
Casual Listener
9197 Views
5 replies
0 likes
I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer. How does Spotify know this, and whom do I contact for more info?
I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer. How does Spotify know this, and whom do I contact for more info?
286 Views
0 replies
0 likes
Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiutare?
Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiuta...
Casual Listener
309 Views
1 replies
0 likes
The Fullscreen artwork is no longer displaying on my Andrioid phone. Has this feature been removed or is the app malfunctioning on my phone after the last update? Since you dont share the release notes in the Whats New section when updating (very laz...
The Fullscreen artwork is no longer displaying on my Andrioid phone. Has this feature been removed or is the app malfunctioning on my phone after the last update? Since you dont share the...
399 Views
0 replies
0 likes
Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlists that are in someone else's name? Please help it'...
Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlis...
275 Views
0 replies
0 likes
Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola
Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola
310 Views
0 replies
0 likes
Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.
Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.
1351 Views
0 replies
6 likes
Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o download, alguém pode me ajudar com isso?
Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o downlo...
273 Views
0 replies
0 likes
I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select the podcast. Then the controls work until I try to...
I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select...
472 Views
0 replies
0 likes
Long title, I know. I've been having this issue the past month. Basically, I keep finding random tracks added to my "Songs" list from someone that must have access to my account. I've changed my password and logged out everywhere but somehow I keep h...
Long title, I know. I've been having this issue the past month. Basically, I keep finding random tracks added to my "Songs" list from someone that must have access to my account. I've changed my pass...
Roadie
483 Views
1 replies
0 likes
Hi there, My 3mo trail expires today and I still have a major issue that I cannot accept as its very important to me. When I download playlists on my MicroSD card, its working fine and without any trouble. However, sometimes when I reboot my device, ...
Hi there, My 3mo trail expires today and I still have a major issue that I cannot accept as its very important to me. When I download playlists on my MicroSD card, its working fine ...
382 Views
0 replies
1 likes
I've been a premium (family pack) user for years. Frustratingly, my downloaded albums, of which I have, currently 2,900 tracks, occasionally just all get un-downloaded. I can't figure out if there's a 'download all' setting as it takes me close to 20...
I've been a premium (family pack) user for years. Frustratingly, my downloaded albums, of which I have, currently 2,900 tracks, occasionally just all get un-downloaded. I can't figure out if there's ...
229 Views
0 replies
0 likes
Bonjour, je ne vois pas le bouton transférer pour mettre ma musique télécharger sur ma carte SD. Je suis sur Android Sony Xperia e5.Quelques screenshot si dessous ça pourrais vous aidez.Merci d'avance.Je n'ai pas le bouton J'ai téléchargé une playlis...
Bonjour, je ne vois pas le bouton transférer pour mettre ma musique télécharger sur ma carte SD. Je suis sur Android Sony Xperia e5. Quelques screenshot si dessous ça pourrais vous aidez. Merci d'a...
681 Views
0 replies
1 likes
Spoiler (Highlight to read)Ayer spotify cerro mi sesion en mi celular y tuve que reinstalar la aplicacion y ahora no me deja cambiar de almacenamiento a la SD alguien sabe como arreglar esoAyer spotify cerro mi sesion en mi celular y tuve que reinsta...
Ayer spotify cerro mi sesion en mi celular y tuve que reinstalar la aplicacion y ahora no me deja cambiar de almacenamiento a la SD alguien sabe como arreglar eso
534 Views
0 replies
0 likes
Bull**bleep**
Bull**bleep**
279 Views
0 replies
0 likes
Buenos días,Soy usuario de spotify premium y siempre he utilizado la app con mi Windows Phone sin problema. Recientemente he cambiado a Android y no consigo activar el modo sin conexión en mi dispositivo.No puedo escucar mi música cuando no tengo acc...
Buenos días, Soy usuario de spotify premium y siempre he utilizado la app con mi Windows Phone sin problema. Recientemente he cambiado a Android y no consigo activar el modo sin conexión en mi dispo...
Casual Listener
17534 Views
2 replies
0 likes
Hi all, When I am listening on my andriod phone, suddenly my music stops and the 'Web Player' poops up. No matter if I click 'continue' or 'listening on my phone', it takes me to a different playlist, nothing I have ever listened to. The most annoyin...
Hi all, When I am listening on my andriod phone, suddenly my music stops and the 'Web Player' poops up. No matter if I click 'continue' or 'listening on my phone', it takes me to a...
Community Legend
377 Views
1 replies
0 likes
About a week ago my phone ap on my Samsung S7 grayed out two songs by the same artist and now won't play them (All of the other songs are fine). On the PC, they are still on my playlist and will play without issue. I have uninstalled the ap and reins...
About a week ago my phone ap on my Samsung S7 grayed out two songs by the same artist and now won't play them (All of the other songs are fine). On the PC, they are still on my playlist and will play...
Community Legend
478 Views
3 replies
0 likes
Hola! No me aparece la opción de almacenar en mi celular, ya configure la memoria SD como almacenamiento interno, configure la memoria SD como almacenamiento externo y ni así me aparece la opción. Tambien quite la memoria y la volví a colocar y nada,...
Hola! No me aparece la opción de almacenar en mi celular, ya configure la memoria SD como almacenamiento interno, configure la memoria SD como almacenamiento externo y ni así me aparece la o...
886 Views
0 replies
2 likes
