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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117999 Views

27 replies

4 likes

  • 117999 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237484 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237484 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598217 Views

79 replies

3 likes

  • 598217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490804 Views

581 replies

42 likes

Account
Free
  • 490804 Views
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  • 42 likes

Music being deleted

Hi,This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloaded 3 albums from the Underachievers and today I have j...

Newbie

Hi, This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloade...

LucasMusic001

Newbie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Download does not work over wi-fi - only over cellular

Hi all. Really annoying problem on my android Pixel running android 8.0.0 It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'downloa...

Regular

Hi all.   Really annoying problem on my android Pixel running android 8.0.0   It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but...

Bigbob666

Regular

1215 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Borro canciones y sigue creciendo los datos

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados.¿Por que puede ser?

Newbie

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados. ¿Por que puede ser?

329 Views

0 replies

0 likes

  • 329 Views
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  • 0 likes

Superuser Contribution Collaborative Playlist not working

Hi, I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shared link, but when search a music and select the option "Ad...

Casual Listener

Hi,  I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shar...

804 Views

0 replies

3 likes

  • 804 Views
  • 0 replies
  • 3 likes

My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

Casual Listener

Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...

danils

Casual Listener

962 Views

2 replies

2 likes

  • 962 Views
  • 2 replies
  • 2 likes

Download music disappears

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is his still a problem, I have tried EVERYTHING recommen...

Casual Listener

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is hi...

403 Views

0 replies

0 likes

  • 403 Views
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  • 0 likes

Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

Newbie

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...

Joe

Community Legend

2407 Views

1 replies

0 likes

  • 2407 Views
  • 1 replies
  • 0 likes

Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

Casual Listener

Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
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Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

Casual Listener

Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Solved!! Android Auto doesn't work in offline mode

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only the downloaded songs. I have to pay for my data by th...

Casual Listener

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only th...

zer0three

Newbie

6417 Views

3 replies

0 likes

  • 6417 Views
  • 3 replies
  • 0 likes

There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

Casual Listener

I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.

Joe

Community Legend

763 Views

5 replies

0 likes

  • 763 Views
  • 5 replies
  • 0 likes

Download de lista de reprodução foi cancelado

Prezados, Tenho tido problemas com o download de músicas em meu dispositivo Android.Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado inesperadamente (a chave de download foi para o lado esquer...

Newbie

Prezados,  Tenho tido problemas com o download de músicas em meu dispositivo Android. Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Playlist

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Android)

Newbie

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Androi...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Erro na reprodução das playlists

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?!Bom dia

Newbie

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?! Bom dia 

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Solved!! Help to delete the loading playlist please

The loading thingy can't be selected to delete , any solutions ? 

Visitor

The loading thingy can't be selected to delete , any solutions ?  

Joe

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

How do I remove a currently playing song from a currently playing playlist?

Hi! I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit. For instance my current "Fantasy" playlist where I collected all sorts of soundtracks from games and movies to use as backg...

Newbie

Hi!   I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit.   For instance my current "Fantasy" playlist where I col...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Solved!! Spotify and Volume Boosters

Ok, so here goes. I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right? ...

Regular

Ok, so here goes.   I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continu...

Tunetan

Casual Listener

138341 Views

12 replies

1 likes

  • 138341 Views
  • 12 replies
  • 1 likes

Spotify keeps deleting downloaded songs

Hello everyone,I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far. Spotify keeps deleting my downloaded songs. I tried all the solutions proposed by others users but nothing works fine:1. Dis...

Newbie

Hello everyone, I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far.  Spotify keeps deleting my downloaded songs. I tried all the solu...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Spotify in Android Note 5 makes buzzing/lagging noise when playing with headphones

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. Happens to both downloaded and non downloaded songs...

Casual Listener

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. ...

tshaffer250

Casual Listener

1455 Views

1 replies

2 likes

  • 1455 Views
  • 1 replies
  • 2 likes