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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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I cant play downloaded music offline

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Casual Listener

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Joe16

Regular

794 Views

4 replies

0 likes

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App keeps downloading songs without wifi

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. What can I do?

Newbie

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. Wh...

390 Views

0 replies

0 likes

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Não consigo ouvir uma música

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

Newbie

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

954 Views

0 replies

1 likes

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I can chose the song that I want one device but I can on an other

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help

Newbie

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help 

Joe

Community Legend

390 Views

1 replies

0 likes

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Solved!! Rdio wins hands down

Just dropping in to say smell ya later, spotify. I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am getting repsonses to my queries, within 24hours. The forums are f...

Regular

Just dropping in to say smell ya later, spotify.   I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am get...

user-removed

Not applicable

13790 Views

30 replies

20 likes

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  • 30 replies
  • 20 likes

Tracks jump to the end without playing.

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the same to the next track. However if I 'Listen on thi...

Newbie

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the ...

292 Views

0 replies

0 likes

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Genius "Behind the Lyrics" doesn't work on my tablet

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work.In my mobile phone (Galaxy A5) this fuction works properly.I tried uninstalling the app and installin...

Casual Listener

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work. In my mobile phone (Galaxy A5) this fuction wo...

crocop12

Casual Listener

887 Views

1 replies

0 likes

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App stops playing after a song in playlist

In the last few days, the Android app has now begun to stop playing a playlist while connected to WIFI. It eventually starts back up again (for one song) but repeats the behavior. I havent changed anything on the phone, but it is very frustrating tha...

Casual Listener

In the last few days, the Android app has now begun to stop playing a playlist while connected to WIFI. It eventually starts back up again (for one song) but repeats the behavior. I havent changed an...

Doctor_Tact

Casual Listener

505 Views

4 replies

0 likes

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Solved!! Help me with my ghost playlist.

Dear folks, Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and support ;). Vannam

Music Fan

Dear folks,   Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and s...

VNNGYN

Music Fan

763 Views

2 replies

0 likes

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Downloaded music disappears after turning into offline mode

I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that app Is using more than 1,6 GB . Nůž music isnt avail...

Newbie

I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that a...

takemehome4real

Regular

318 Views

1 replies

0 likes

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Superuser Contribution Can't Turn off Spotify

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I prefer to have my sound completely muted unless I am e...

Casual Listener

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I pre...

Karede

Casual Listener

6554 Views

2 replies

1 likes

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Customization of playlists (cover and description box)

I have problem with my account. I can't open it in my phone the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for whole summer I was in bulgaria) please help me asap!!

Newbie

I have problem with my account. I can't open it in my phone  the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for w...

Joe

Community Legend

282 Views

1 replies

0 likes

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Spotify Mini Player Concept

I'm on Spotify premium iv gotten a new phone but cannot log in with it .Just keeps offering me free trial.When I give my email address it's saying if logged on with Facebook all my stored music is gone I can't play music but payments are still being ...

Visitor

I'm on Spotify premium iv gotten a new phone but cannot log in with it . Just keeps offering me free trial. When I give my email address it's saying if logged on with Facebook all my stored music i...

Joe

Community Legend

409 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps changing to random playlists

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always music I've never heard of and wouldn't listen to oth...

Newbie

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always m...

Joe

Community Legend

2128 Views

1 replies

0 likes

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Behind the Lyrics option not showing up

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Newbie

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Tech_Genius

Newbie

753 Views

1 replies

0 likes

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Bug of two songs in the search bar

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move and is fix but I minimize the app Android open again...

Newbie

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move a...

289 Views

0 replies

0 likes

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[Android][Bluetooth] Metadata is not transmitted

Hello, When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection, I thought I dreamt since I saw, for a few seconds, track and title appearing on the display of the car. After a s...

Newbie

Hello,  When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection,  I thought I dreamt since I saw, for a few seconds...

647 Views

0 replies

0 likes

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Downloaded songs

I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re download them again. This is extremely time consuming...

Newbie

I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re do...

326 Views

0 replies

0 likes

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Solved!! Offline playlists won't play (premium user)

Hello, I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore.I checked that they actualy are set as offline and they are, the library is present on the SD card (it had been downloaded a f...

Newbie

Hello,   I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore. I checked that they actualy are set as offline and they are, the...

macke2dope

Casual Listener

70942 Views

37 replies

1 likes

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Spotify Connect interfering with Podcast Addict

My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song played on my desktop, Spotify would stop her music...

Newbie

My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song...

1090 Views

0 replies

5 likes

  • 1090 Views
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  • 5 likes