Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
112066 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
225559 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
583159 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
479724 Views
577 replies
40 likes
unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone was completely reset I redownloaded spotify and the s...
unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone wa...
Community Legend
513 Views
1 replies
0 likes
A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message about travelling abroad for more than 14 days. First, t...
A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message abou...
Community Legend
479 Views
1 replies
0 likes
Following an artist appears to have stopped working reliably for me on Android. The UI updates to show them as followed, but when I return to them immediately via a different screen they're not. The 2nd time I try it, the follow sticks. This is inter...
Following an artist appears to have stopped working reliably for me on Android. The UI updates to show them as followed, but when I return to them immediately via a different screen they're ...
281 Views
0 replies
0 likes
The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone.
The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone.
653 Views
0 replies
1 likes
What is the voice command to play a playlist in Android Auto? With my Amazon Echo, I can say "play starred playlist", and it does, but with Android Auto, it doesn't understand that command.
What is the voice command to play a playlist in Android Auto? With my Amazon Echo, I can say "play starred playlist", and it does, but with Android Auto, it doesn't understand that command.
Casual Listener
3463 Views
2 replies
9 likes
Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app
Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app
478 Views
0 replies
0 likes
Hallo,Ich habe das Problem dass meine Songs (die meisten zumindest) nicht offline abgespielt werden obwohl sie heruntergeladen sind und ich Premium Nutzer bin. Außerdem die Songs die ich ganz normal herunter geladen habe (in keiner Playlist also nur ...
Hallo, Ich habe das Problem dass meine Songs (die meisten zumindest) nicht offline abgespielt werden obwohl sie heruntergeladen sind und ich Premium Nutzer bin. Außerdem die Songs die ich ganz...
Newbie
55729 Views
1 replies
3 likes
Hi, how do I change where spotify downloads songs to on my phone? My internal storage is almost full but I have plenty of room on my sd card.
Hi, how do I change where spotify downloads songs to on my phone? My internal storage is almost full but I have plenty of room on my sd card.
Community Legend
2609 Views
4 replies
0 likes
I have a fair share of Downloaded music, green arrow, and alot of just saved music, not green arrow, and I used to be able to go into "offline mode" and only my green arrowed songs would play. Ever since the last update or maybe the one before that, ...
I have a fair share of Downloaded music, green arrow, and alot of just saved music, not green arrow, and I used to be able to go into "offline mode" and only my green arrowed songs would play. Ever s...
Community Legend
664 Views
3 replies
0 likes
Hi,yesterday I rebought Spotify Premium for my Account. I am using it on 3 Devices (Laptop and two Android-Smartphones). I can Download Songs and play them offline but other "Premium-Features" dont work. For Example:I can hear a Song by clicking it b...
Hi, yesterday I rebought Spotify Premium for my Account. I am using it on 3 Devices (Laptop and two Android-Smartphones). I can Download Songs and play them offline but other "Premium-Features" dont...
Community Legend
535 Views
1 replies
0 likes
hello I can't set the music quality on samsung S5 new / android with updateshow can I Do? . thanks
hello I can't set the music quality on samsung S5 new / android with updates how can I Do? . thanks
Casual Listener
444 Views
1 replies
0 likes
já desinstalei, reinstalei, apaguei dados, loguei dnv e nada funcionou. As musicas importadas e que já não estão mais no aparelho ficam "intangíveis" e não consigo removê-las.
já desinstalei, reinstalei, apaguei dados, loguei dnv e nada funcionou. As musicas importadas e que já não estão mais no aparelho ficam "intangíveis" e não consigo removê-las.
667 Views
0 replies
1 likes
Utilizo o Spotify conta familiar e não está aparecendo a opção de importar músicas do dispositivo. (Utilizo o sistema Android)Poderia me ajudar?
Utilizo o Spotify conta familiar e não está aparecendo a opção de importar músicas do dispositivo. (Utilizo o sistema Android) Poderia me ajudar?
612 Views
0 replies
0 likes
I found two problems with android auto:1 if spotify is in offline mode google now not found the dowmloaded song or playlist.2 with spotify in offline mode my albums or artist list show all (not only the donwnoaded)Thanks
I found two problems with android auto: 1 if spotify is in offline mode google now not found the dowmloaded song or playlist. 2 with spotify in offline mode my albums or artist list show all (not o...
Newbie
1530 Views
3 replies
2 likes
Hello everybody: I just bought the new Samsung gear fit 2 and I´m trying to find the spotify app on the gear app but isnt there. Ihave a Samsung S7 and I have installed the Spotify app on my phone. Also, I updated the gear fit 2, the gear app, the ph...
Hello everybody: I just bought the new Samsung gear fit 2 and I´m trying to find the spotify app on the gear app but isnt there. Ihave a Samsung S7 and I have installed the Spotify app on...
Casual Listener
1159 Views
4 replies
0 likes
The official press release on Spotify Code says this - "By tapping on the Code-enhanced artwork you can also save it to your Camera Roll for easy and quick social sharing." Has anyone been able to do this? It does not work for me.
The official press release on Spotify Code says this - "By tapping on the Code-enhanced artwork you can also save it to your Camera Roll for easy and quick social sharing." Ha...
557 Views
0 replies
1 likes
So sometime spotify crashes and it puts it on default at internal storage. But, all my downloads are on a sd card. It doesn't allow me to acces these files and it's over 29gb so redownloading it all would be really long. Is there a way to put the opt...
So sometime spotify crashes and it puts it on default at internal storage. But, all my downloads are on a sd card. It doesn't allow me to acces these files and it's over 29gb so redownloading it all ...
Community Legend
395 Views
1 replies
0 likes
Não estou conseguindo ativar os 7 dias de teste Premium, não existe mais essa opção?
Não estou conseguindo ativar os 7 dias de teste Premium, não existe mais essa opção?
8425 Views
0 replies
5 likes
While daily mixes are endless mixes, you could click on the top right "three dots" to open a small menu that allowed you to create a playlist with the currently loaded songs (usually 25), so you could set them to download for offline Play. I'm no lon...
While daily mixes are endless mixes, you could click on the top right "three dots" to open a small menu that allowed you to create a playlist with the currently loaded songs (usually 25), so you coul...
293 Views
0 replies
0 likes
We subscribe to Spotify premium largely because we have a whole home audio setup with 6 Chromecast audio devices. I'm able to connect to those devices with all the other apps on my phone, but for some reason Spotify will not find them (this occurs ne...
We subscribe to Spotify premium largely because we have a whole home audio setup with 6 Chromecast audio devices. I'm able to connect to those devices with all the other apps on my phone, but f...
Casual Listener
779 Views
2 replies
0 likes
