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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Solved!!Superuser Contribution Choppy connection from phone to car via bluetooth

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify software is updated. Any ideas would be greatly appreciate...

Casual Listener

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify softwar...

nlloyd

Casual Listener

20487 Views

3 replies

1 likes

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Samsung Galaxy S5 Stuttering/Distorting when screen is off

Hey everyone, Recently I have been having trouble with my Samsung Galaxy s5 running Android 6.0.1 Marshmello. The music likes to stutter/cut out then cut back in at random times during songs. This is over Bluetooth as well and on normal headphones. T...

Newbie

Hey everyone,   Recently I have been having trouble with my Samsung Galaxy s5 running Android 6.0.1 Marshmello. The music likes to stutter/cut out then cut back in at random times during songs...

themichamoo

Newbie

805 Views

2 replies

1 likes

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Running unavailable

Running is gone. When I open browse and look at 'Genres & Moods' there is no Running. The only way for me now is to go to recent played items and select a running playlist. It used to be next to Workout

Regular

Running is gone. When I open browse and look at 'Genres & Moods' there is no Running. The only way for me now is to go to recent played items and select a running playlist. It used to be next to ...

Janoz77

Regular

516 Views

4 replies

0 likes

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  • 4 replies
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Lockscreen overlay

Hy, does anyone know how to make the lockscreen overlay the whole screen and not this little thing.

Newbie

Hy, does anyone know how to make the lockscreen overlay the whole screen and not this little thing. 

446 Views

0 replies

0 likes

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playback on mobile devices

Kia ora from New Zealand, First of all, I think it's ridiculous Spotify doesn't have a freephone number for customer inquiries - not EVERYONE (including me) has time to sift through Google in order to inform you of a fault toward your Premium service...

Newbie

Kia ora from New Zealand,   First of all, I think it's ridiculous Spotify doesn't have a freephone number for customer inquiries - not EVERYONE (including me) has time to sift through Google i...

MrDavo

Gig Goer

337 Views

1 replies

0 likes

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'Your Library' no longer available after restarting Huawei P10.

Hi,Every time I have to restart my Huawei P10 the Spotify playlists and albums I have added for offline use are no longer available and must be downloaded again. Does anyone else have this problem and is there a solution? Thanks in advance.

Newbie

Hi, Every time I have to restart my Huawei P10 the Spotify playlists and albums I have added for offline use are no longer available and must be downloaded again. Does anyone else have this problem ...

268 Views

0 replies

1 likes

  • 268 Views
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Orden de canciones en la lista favoritos

Buenos días, Me gustaría saber si es posible, en la app spotify android, de elegir el orden de las canciones de la lista favoritos. Sé que en versiones anteriores el orden era por fecha de "más reciente - última" siento la más reciente guarda la prim...

Newbie

Buenos días,   Me gustaría saber si es posible, en la app spotify android, de elegir el orden de las canciones de la lista favoritos. Sé que en versiones anteriores el orden era por fecha de "...

819 Views

0 replies

1 likes

Android
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Ne mutlu türküm diyene.

Arkadaşlar ben android televizyonunda spotify uygulamasında oturum açtım ama premium falan satın almadım müzik falan dinliyorum da acaba ücretlimi üye olmuşumdur yoksa sadece premium üyelermi ücret ödemekte ?

Newbie

Arkadaşlar ben android televizyonunda spotify uygulamasında oturum açtım ama premium falan satın almadım müzik falan dinliyorum da acaba ücretlimi üye olmuşumdur yoksa sadece premium üyelermi ücret ö...

195 Views

0 replies

0 likes

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Connecting problems with spotify connect or app

Hello, suddenly since two days i have the problem that i loose connection between my galaxy s6 and spotify connect wifi.But when i stopp the app by force or uninstall/install the spotify app then directly for a while it runs. I think it looses connec...

Newbie

Hello,   suddenly since two days i have the problem that i loose connection between my galaxy s6 and spotify connect wifi. But when i stopp the app by force or uninstall/install the spotify a...

ErikForsström

Casual Listener

403 Views

1 replies

0 likes

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Missing songs

Majority of the songs I had downloaded have disappeared. Is there any way for me to get them back? I had over 1,000 songs so redownloadinf them one by one would take forever

Newbie

Majority of the songs I had downloaded have disappeared. Is there any way for me to get them back? I had over 1,000 songs so redownloadinf them one by one would take forever   

swanky_beats

Casual Listener

340 Views

1 replies

0 likes

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Local files synced from desktop

I have a folder on my PC of MP3s that I have made a playlist out of on Spotify. When playing these MP3s from the folder and through the desktop client, they sound great. However, when I sync the playlist onto my phone and listen to it, the audio qual...

Casual Listener

I have a folder on my PC of MP3s that I have made a playlist out of on Spotify. When playing these MP3s from the folder and through the desktop client, they sound great. However, when I sync the play...

218 Views

0 replies

0 likes

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Remove "Devices Available" from the song currently playing

Hi, I'm using Spotify on Android (8.4.18.743 armV7)Is there a way to remove/disable the "Devices available" menu from under the play/pause button on the UI ? The menu keeps popping up when I swipe left/right to change songs.Thanks

Newbie

Hi, I'm using Spotify on Android (8.4.18.743 armV7) Is there a way to remove/disable the "Devices available" menu from under the play/pause button on the UI ? The menu keeps popping up when I swipe ...

318 Views

0 replies

1 likes

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Solved!!Superuser Contribution Music Randomly stops playing

Hey,when i'm using spotify on my moto g5 plus the music randomly stops playing and/or i cant press the play button. Is this a problem caused by spotify, my my device or by G5 Plus in GeneralRegards, Max

Casual Listener

Hey, when i'm using spotify on my moto g5 plus the music randomly stops playing and/or i cant press the play button. Is this a problem caused by spotify, my my device or by G5 Plus in General Regar...

Aimee_T

Roadie

1243 Views

1 replies

0 likes

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Solved!! Why are the running playlists gone?

They are not part of the list of genres and moods anymore.

Visitor

They are not part of the list of genres and moods anymore.

Guide506

Casual Listener

1265 Views

3 replies

4 likes

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BUG: Android Auto Plays on Other Devices

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client. Often when I use the Windows client, I will play to other devices (computers or Amazon Echos) via Spo...

Newbie

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client.  Often when I use the Windows client, I ...

287 Views

0 replies

1 likes

  • 287 Views
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Probeabo geholt, bin immernoch Spotify free

Hello there,Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen des abos nutzen, habe auch gezahlt. Wie kann ich das ...

Visitor

Hello there, Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen ...

KaTr

Newbie

863 Views

3 replies

0 likes

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Trouble entering spotify and saving songs

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spotify premiun

Newbie

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spoti...

Joe

Community Legend

258 Views

1 replies

0 likes

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Feature Request: be able to like a song from the Android Wear watch App

On the phone in the Spotify Notification, when a song is playing it is possible to like a song. It would be nice to have that same option in the Android Wear Playing Notification

Newbie

On the phone in the Spotify Notification, when a song is playing it is possible to like a song.  It would be nice to have that same option in the Android Wear Playing Notification

Joe

Community Legend

283 Views

1 replies

0 likes

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  • 1 replies
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Galaxy S6 caught downloading

Hi All,Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it stalls. Currently I'm well below the 3,333 cap for off...

Newbie

Hi All, Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it s...

247 Views

0 replies

0 likes

  • 247 Views
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Solved!! Android Auto - No Sound

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happens is when Android Auto first loads, I open spotify ...

Casual Listener

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happen...

pustekuchen2017

Casual Listener

45025 Views

19 replies

4 likes

  • 45025 Views
  • 19 replies
  • 4 likes