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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32487 Views
  • 62 replies
  • 25 likes
  • 32487 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872626 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872626 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25205 Views
  • 3 replies
  • 0 likes
  • 25205 Views
  • 3 replies
  • 0 likes

Bluetooth playback with gaps

I have a Asus Zenfone 3 - ZC553KL.After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device.When I have other smartphones or when my current device use the Android 6.0, I don't have ...

  • Newbie
  • I have a Asus Zenfone 3 - ZC553KL. After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device. When I have other smartphones or wh...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Crossfade does not turn off on ElectroNow playlist

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experiences this issue. It is extremely annoying, essentia...

  • Newbie
  • Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experie...
  • knnguyen
  • Newbie
  • 667 Views
  • 1 replies
  • 8 likes
  • 667 Views
  • 1 replies
  • 8 likes

Find downloads

I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?

  • Newbie
  • I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Spotify keeps changing my storage from my side card to my device

This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify.It's happened twice in the last month, kind of annoying to have to keep changing it back to the SD card

  • Newbie
  • This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify. It's happened twice in the last month, kind of annoying to have to keep changing it back t...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

being charged $11 dollars a month and getting adds

My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am now being charged for spotify and am getting adds!! A...

  • Visitor
  • My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am no...
  • Joe
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Not really an issue just a question

Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a different look when playing music which almost resem...

  • Casual Listener
  • Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a d...
  • Joe
  • Community Legend
  • 505 Views
  • 2 replies
  • 0 likes
  • 505 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing

If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.

  • Newbie
  • If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.
  • Joe
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! 5.7 gb data without having any song downloaded

Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data usage on my tablet hard disk without losing all? Than...

  • Newbie
  • Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data us...
  • Joe
  • Community Legend
  • 2151 Views
  • 1 replies
  • 0 likes
  • 2151 Views
  • 1 replies
  • 0 likes

Solved!! Switched off tablet in offline mode now can't login

I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online mode unless I am logged in to get to settings page...

  • Casual Listener
  • I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online...
  • Joe
  • Community Legend
  • 764 Views
  • 3 replies
  • 0 likes
  • 764 Views
  • 3 replies
  • 0 likes

Mobile Data Usage Problem

Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to home. It takes about an hour. My usage pattern didn't change. This month I got s...

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  • Newbie
  • Hello,   I've been using Spotify quite a while, but this month something I've never ever seen happened.   I'm using spotify on my phone when I'm on my way to work or back to h...
  • 360 Views
  • 0 replies
  • 3 likes
  • 360 Views
  • 0 replies
  • 3 likes

Losing album tracks online and offline

I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I am now even finding when I save albums (not downloading) t...

  • Newbie
  • I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible.  I a...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

How to delete music from SD on Android.

This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kept my SD Card. So then I bought my cellphone B, and I inserte...

  • Newbie
  • This is my situation, I had 2 phones, let's call them A and B.   On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kep...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

problem Evanescence Fallen

I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)

  • Newbie
  • I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)
  • IvoEdgar
  • Newbie
  • 975 Views
  • 4 replies
  • 0 likes
  • 975 Views
  • 4 replies
  • 0 likes

Samsung galaxy s7 edge storage location BUG

This occurs in the latest update. Issue: when rebooting the phone spotify data is lost. After rebooting my phone.#1 log into Spotify again#2 must move location of storage back to external sd card.#3 must select music to be stored for offline use agai...

  • Roadie
  • This occurs in the latest update.   Issue: when rebooting the phone spotify data is lost.    After rebooting my phone. #1 log into Spotify again #2 must move location of storage ...
  • Joe
  • Community Legend
  • 10777 Views
  • 65 replies
  • 15 likes
  • 10777 Views
  • 65 replies
  • 15 likes

I closed app on my PC (didn't log off), Android stays silent

I am a fairly new subscriber to the Premium plan and enjoy Spotify in my car (bluetooth). Today I was listening to Spotify on my PC, decided to go for a drive. I shut down the PC app but did not log off. When I got to the car it would run Spotify, se...

  • Casual Listener
  • I am a fairly new subscriber to the Premium plan and enjoy Spotify in my car (bluetooth).  Today I was listening to Spotify on my PC, decided to go for a drive.  I shut down the PC app but ...
  • Titox
  • Roadie
  • 505 Views
  • 4 replies
  • 0 likes
  • 505 Views
  • 4 replies
  • 0 likes

Premium isnt working

I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.

  • Casual Listener
  • I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Downloading To SD Card

I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the app. Nothing seems to work. This would be really help...

  • Casual Listener
  • I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the ap...
  • Joe
  • Community Legend
  • 1284 Views
  • 3 replies
  • 0 likes
  • 1284 Views
  • 3 replies
  • 0 likes

Spotify borra mis descargas

Hola, vengo teniendo este problema hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo;Descargo mis playlist/albums en la memoria SD y todo funciona a la perfeccion , por unas...

  • Newbie
  • Hola, vengo teniendo este problema  hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo; Descargo mis playlist/albums ...
  • Simarro
  • Newbie
  • 3295 Views
  • 3 replies
  • 4 likes
  • 3295 Views
  • 3 replies
  • 4 likes

intermittent squelching noises during playback

Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / static / squelching noise). It was really annoying. I...

  • Regular
  • Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / st...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes