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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395887 Views

546 replies

35 likes

Account
Free
  • 395887 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

  • 8449 Views
  • 0 replies
  • 7 likes

Solved!! Why are the running playlists gone?

They are not part of the list of genres and moods anymore.

Visitor

They are not part of the list of genres and moods anymore.

Guide506

Casual Listener

1291 Views

3 replies

4 likes

  • 1291 Views
  • 3 replies
  • 4 likes

BUG: Android Auto Plays on Other Devices

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client. Often when I use the Windows client, I will play to other devices (computers or Amazon Echos) via Spo...

Newbie

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client.  Often when I use the Windows client, I ...

316 Views

0 replies

1 likes

  • 316 Views
  • 0 replies
  • 1 likes

Probeabo geholt, bin immernoch Spotify free

Hello there,Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen des abos nutzen, habe auch gezahlt. Wie kann ich das ...

Visitor

Hello there, Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen ...

KaTr

Newbie

907 Views

3 replies

0 likes

  • 907 Views
  • 3 replies
  • 0 likes

Trouble entering spotify and saving songs

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spotify premiun

Newbie

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spoti...

Joe

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Feature Request: be able to like a song from the Android Wear watch App

On the phone in the Spotify Notification, when a song is playing it is possible to like a song. It would be nice to have that same option in the Android Wear Playing Notification

Newbie

On the phone in the Spotify Notification, when a song is playing it is possible to like a song.  It would be nice to have that same option in the Android Wear Playing Notification

Joe

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Galaxy S6 caught downloading

Hi All,Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it stalls. Currently I'm well below the 3,333 cap for off...

Newbie

Hi All, Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it s...

254 Views

0 replies

0 likes

  • 254 Views
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Solved!! Android Auto - No Sound

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happens is when Android Auto first loads, I open spotify ...

Casual Listener

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happen...

pustekuchen2017

Casual Listener

45506 Views

19 replies

4 likes

  • 45506 Views
  • 19 replies
  • 4 likes

Android - Music Stutter

I am using a Samsung Note 5, v. 6.0.1 with Spotify v. 6.9.0.1212. Recently while listening to my music, downloaded or not and even online, the song will randomly 'stutter.' I'm not sure how else to explain it other than a short stutter or that simila...

Casual Listener

I am using a Samsung Note 5, v. 6.0.1 with Spotify v. 6.9.0.1212. Recently while listening to my music, downloaded or not and even online, the song will randomly 'stutter.' I'm not sure how else to e...

GaptoothGarage

Casual Listener

1852 Views

5 replies

0 likes

  • 1852 Views
  • 5 replies
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Download through wifi only / save data

Is there a way to download songs using wifi an not data?

Newbie

Is there a way to download songs using wifi an not data?

303 Views

0 replies

0 likes

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Stop Playback when locked

Since today when i lock my phone, music stops. When unlocked - it start playing on. There were no problem earlier, it start today. Restart and reinstall - same thing. Cleaning phone memory - same. Please do something.

Newbie

Since today when i lock my phone, music stops. When unlocked - it start playing on. There were no problem earlier, it start today. Restart and reinstall - same thing. Cleaning phone memory - same. Pl...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

no me deja descargar con red local

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me deja descargar con red

Newbie

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me d...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Modo aleatorio en mi Biblioteca

Hola,He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca.Es decir, al seguir a un grupo musical, este pasa a formar parte de tu biblioteca. Yo sigo en t...

Newbie

Hola, He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca. Es decir, al seguir a un grupo music...

danilo7898

Newbie

3435 Views

1 replies

2 likes

  • 3435 Views
  • 1 replies
  • 2 likes

Sonos Speakers Stop Playback After Current Track

Phone: Samsung Galaxy S7 Edge SM-G935VHardware version: REV 0.7Android Version: 7Security patch level: April 1, 2017 Spotify version: 8.4.3.479 armV7Sonos App version: 7.2 (build 35339102)Sonos speakers: Two Play:5 and one Sub Problem:When using Spot...

Music Fan

Phone: Samsung Galaxy S7 Edge SM-G935V Hardware version: REV 0.7 Android Version: 7 Security patch level: April 1, 2017   Spotify version: 8.4.3.479 armV7 Sonos App version: 7.2 (build 353...

SpeedyMan

Music Fan

769 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Mobile app not working properly on premium account

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Newbie

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Aimee_T

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify se cierra al reproducir música

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede. Algún idea que puede ser?

Visitor

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede.   Algún idea que puede ser?

Aimee_T

Roadie

623 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma dirección que el titular de la cuenta.", ya estuve antes en otro p...

Newbie

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium.  No pudimos confirmar que residas en la misma direcció...

Aimee_T

Roadie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buzzing

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. I've tried everything I could think of and nothing ...

Casual Listener

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. ...

Aimee_T

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet but yet I can post this message. Says I off offline. Settings NOT set to offline. Drivin

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Newbie

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Aimee_T

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!! Volume locked to 100% or mute irrespective of media volume

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and have taken care to also remove / disable all equalise...

Casual Listener

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and ha...

EnricoDandolo

Casual Listener

1402 Views

2 replies

0 likes

  • 1402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong issue fixed

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems.All menues started up very slowly, giving me the green turning wheel which ended most of the times with " something went wrong". Most of the times I had ...

Visitor

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems. All menues started up very slowly, giving me the green turning wheel which ended most of the times w...

Aimee_T

Roadie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes