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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410602 Views

554 replies

37 likes

Account
Free
  • 410602 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8965 Views

0 replies

7 likes

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no me deja descargar con red local

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me deja descargar con red

Newbie

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me d...

266 Views

0 replies

0 likes

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Modo aleatorio en mi Biblioteca

Hola,He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca.Es decir, al seguir a un grupo musical, este pasa a formar parte de tu biblioteca. Yo sigo en t...

Newbie

Hola, He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca. Es decir, al seguir a un grupo music...

danilo7898

Newbie

3463 Views

1 replies

2 likes

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  • 1 replies
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Sonos Speakers Stop Playback After Current Track

Phone: Samsung Galaxy S7 Edge SM-G935VHardware version: REV 0.7Android Version: 7Security patch level: April 1, 2017 Spotify version: 8.4.3.479 armV7Sonos App version: 7.2 (build 35339102)Sonos speakers: Two Play:5 and one Sub Problem:When using Spot...

Music Fan

Phone: Samsung Galaxy S7 Edge SM-G935V Hardware version: REV 0.7 Android Version: 7 Security patch level: April 1, 2017   Spotify version: 8.4.3.479 armV7 Sonos App version: 7.2 (build 353...

SpeedyMan

Music Fan

796 Views

2 replies

0 likes

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Superuser Contribution Mobile app not working properly on premium account

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Newbie

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Aimee_T

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
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Superuser Contribution Spotify se cierra al reproducir música

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede. Algún idea que puede ser?

Visitor

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede.   Algún idea que puede ser?

Aimee_T

Roadie

633 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma dirección que el titular de la cuenta.", ya estuve antes en otro p...

Newbie

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium.  No pudimos confirmar que residas en la misma direcció...

Aimee_T

Roadie

473 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Buzzing

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. I've tried everything I could think of and nothing ...

Casual Listener

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. ...

Aimee_T

Roadie

523 Views

1 replies

0 likes

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Superuser Contribution No internet but yet I can post this message. Says I off offline. Settings NOT set to offline. Drivin

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Newbie

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Aimee_T

Roadie

446 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Volume locked to 100% or mute irrespective of media volume

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and have taken care to also remove / disable all equalise...

Casual Listener

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and ha...

EnricoDandolo

Casual Listener

1419 Views

2 replies

0 likes

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Superuser Contribution Something went wrong issue fixed

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems.All menues started up very slowly, giving me the green turning wheel which ended most of the times with " something went wrong". Most of the times I had ...

Visitor

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems. All menues started up very slowly, giving me the green turning wheel which ended most of the times w...

Aimee_T

Roadie

587 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Issue with download music

Hi! I've got a problem with the "Download music" premium function, because when I download it, it appears like non-downloaded un a few days. The first two or three days, it works well but before that, it appears like the beginning. I've become premiu...

Newbie

Hi! I've got a problem with the "Download music" premium function, because when I download it, it appears like non-downloaded un a few days. The first two or three days, it works well but before that...

Aimee_T

Roadie

470 Views

1 replies

0 likes

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For ppl with WiFi & or unltd internet via tmobile etc whom like creating playlists.

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading it. That's if you have download using cellular swi...

Regular

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading...

Canope1

Regular

913 Views

3 replies

0 likes

Android
pay for spotify
unlimited internet or wifi
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Entire album missing on my acc but my colleagues have it

There's this album by a famous band in our country that i cant find, however my classmates have the said album. Any thoughts?

Newbie

There's this album by a famous band in our country that i cant find, however my classmates have the said album. Any thoughts? 

Joe

Community Legend

434 Views

1 replies

0 likes

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  • 1 replies
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Music sound InGame

Hallo! When i open a game on my android phone is the sound of the music quieter. Can i fix that or is this normal?

Newbie

Hallo!  When i open a game on my android phone is the sound of the music quieter.   Can i fix that or is this normal?

370 Views

0 replies

0 likes

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Student Error

Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY

Newbie

Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY

305 Views

0 replies

0 likes

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Profile Picture issues

(Okay so I've been linked to my Facebook for at least 2/3 months)So I changed my Facebook profile picture, and it's showing the change in the website and not the app

Newbie

(Okay so I've been linked to my Facebook for at least 2/3 months) So I changed my Facebook profile picture, and it's showing the change in the website and not the app

Maxim

Spotify Star

443 Views

1 replies

0 likes

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Can't change volume when casting to Chromecast and Spotify is in foreground

I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in background/recents). When I press the phone's Volume Up...

Visitor

I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in back...

muzeak

Music Fan

16687 Views

12 replies

3 likes

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Android marshmallow - no sign in, just sign up or login with Facebook?

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? I have premium account so just want to login...? No o...

Casual Listener

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? &...

thedarkstranger

Casual Listener

891 Views

3 replies

0 likes

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Solved!! A música para de tocar após algum tempo de ter bloqueado a tela

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depois a música que esta sendo reproduzida para e só vo...

Visitor

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depo...

Lucianocavallin

Newbie

200847 Views

7 replies

19 likes

  • 200847 Views
  • 7 replies
  • 19 likes

Slow Download

Hi, friends! I'm having a problem with the downloads! They are very slow! Can anyone help me with this?

Newbie

Hi, friends!     I'm having a problem with the downloads!  They are very slow!     Can anyone help me with this? 

480 Views

0 replies

0 likes

  • 480 Views
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