Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387914 Views

545 replies

34 likes

Account
Free
  • 387914 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

For ppl with WiFi & or unltd internet via tmobile etc whom like creating playlists.

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading it. That's if you have download using cellular swi...

Regular

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading...

Canope1

Regular

880 Views

3 replies

0 likes

Android
pay for spotify
unlimited internet or wifi
  • 880 Views
  • 3 replies
  • 0 likes

Entire album missing on my acc but my colleagues have it

There's this album by a famous band in our country that i cant find, however my classmates have the said album. Any thoughts?

Newbie

There's this album by a famous band in our country that i cant find, however my classmates have the said album. Any thoughts? 

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Music sound InGame

Hallo! When i open a game on my android phone is the sound of the music quieter. Can i fix that or is this normal?

Newbie

Hallo!  When i open a game on my android phone is the sound of the music quieter.   Can i fix that or is this normal?

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Student Error

Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY

Newbie

Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Profile Picture issues

(Okay so I've been linked to my Facebook for at least 2/3 months)So I changed my Facebook profile picture, and it's showing the change in the website and not the app

Newbie

(Okay so I've been linked to my Facebook for at least 2/3 months) So I changed my Facebook profile picture, and it's showing the change in the website and not the app

Maxim

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Can't change volume when casting to Chromecast and Spotify is in foreground

I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in background/recents). When I press the phone's Volume Up...

Visitor

I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in back...

muzeak

Music Fan

16451 Views

12 replies

3 likes

  • 16451 Views
  • 12 replies
  • 3 likes

Android marshmallow - no sign in, just sign up or login with Facebook?

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? I have premium account so just want to login...? No o...

Casual Listener

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? &...

thedarkstranger

Casual Listener

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Solved!! A música para de tocar após algum tempo de ter bloqueado a tela

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depois a música que esta sendo reproduzida para e só vo...

Visitor

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depo...

Lucianocavallin

Newbie

199799 Views

7 replies

19 likes

  • 199799 Views
  • 7 replies
  • 19 likes

Slow Download

Hi, friends! I'm having a problem with the downloads! They are very slow! Can anyone help me with this?

Newbie

Hi, friends!     I'm having a problem with the downloads!  They are very slow!     Can anyone help me with this? 

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Show my downloaded music in spotify?

Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa?Thank you

Newbie

Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa? Thank you

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Audiobook will Not Work Thilo the end

Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs" nicht mehr sehen, hören finden.

Casual Listener

Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs"...

pichjia

Casual Listener

941 Views

3 replies

2 likes

  • 941 Views
  • 3 replies
  • 2 likes

Can't listen to podcasts.

Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?

Newbie

Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?

1459 Views

0 replies

0 likes

  • 1459 Views
  • 0 replies
  • 0 likes

Subscribed but still only free capabilities...

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version on my account. Any ideas?

Casual Listener

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version o...

Joe

Community Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Spotify player disappeared from notification bar

Hi,I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that? Is there any solution to this problem? My current version of...

Newbie

Hi, I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that?&nb...

Joe

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify tells me I'm not connected to the internet

Hey guys.I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would tell me that I was offline. I found it strange, but ...

Newbie

Hey guys. I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would...

Joe

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Account disabled

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disabled for no reason. They sent my money back for my s...

Newbie

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disab...

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

"Now playing" not accurate after gesture song change

Noticed this before but this time I decided to find out the cause. The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually playing. If you select the song, it will take you to the co...

Newbie

Noticed this before but this time I decided to find out the cause.   The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Chromecast stops showing up in device list

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark all permissions for Spotify and mark them again. I...

Regular

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark...

chiviup

Regular

5989 Views

5 replies

2 likes

  • 5989 Views
  • 5 replies
  • 2 likes

Crackling between tracks

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music on mobile data. Tried wiping data, cache, and a fre...

Gig Goer

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify premium app not playing any songs

Hi, I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone. Device: OnePlus One A001ROM: Resurrection Remix 5.8.4 Android 7.1.2Spotify Version: 8.4.18.743 armV7 I have found nothing in the community or g...

Visitor

Hi,  I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone.   Device: OnePlus One A001 ROM: Resurrection Remix 5.8.4 Android 7.1.2 Spoti...

user-removed

Not applicable

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes