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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106419 Views

26 replies

3 likes

  • 106419 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215763 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215763 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568905 Views

78 replies

3 likes

  • 568905 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469335 Views

577 replies

40 likes

Account
Free
  • 469335 Views
  • 577 replies
  • 40 likes

Can't edtit playlists

Hey guys,my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist nothing happens after i click on "remove song". The same...

Casual Listener

Hey guys, my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist not...

Lucamosca98

Casual Listener

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!! I can't download playlists to offline!

Hi, I'm about to throw Spotify away, far, far away.. Just until now I have been able to download music in my playlist to access them offline. And now that is impossible for some reason. Some wise bird told me to change the place in witch Spotify save...

Casual Listener

Hi,    I'm about to throw Spotify away, far, far away..   Just until now I have been able to download music in my playlist to access them offline. And now that is impossible f...

danoabramo

Casual Listener

14330 Views

4 replies

0 likes

  • 14330 Views
  • 4 replies
  • 0 likes

Spotify Downloading Entire Library Over Cellular Data

Hi, I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always turned off). The even weirder part is that the songs it's t...

Casual Listener

Hi,   I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always...

Joe

Community Legend

978 Views

3 replies

0 likes

  • 978 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping on my android phone

Is there a fix for this if not I'm going to cancel

Newbie

Is there a fix for this if not I'm going to cancel

Joe

Community Legend

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Spotify Skips Like a CD

Every song goes in and out, its not my cables

Newbie

Every song goes in and out, its not my cables

Joe

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Offline songs

Guten TagIch besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen.Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile-Geschwindigkeit. Nun war es soweit und meine Offlinepla...

Newbie

Guten Tag Ich besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen. Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Music keeps shorting out for a small amount of time during songs

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd without. Please help me solve this, and i have unistal...

Newbie

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd wit...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Shuting down on samsung S8

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

Newbie

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

File d'attente disparues

Plus moyen de voir la file d'attente sur Android. 

Newbie

Plus moyen de voir la file d'attente sur Android.  

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Albums with a "\" character display incorrectly in search results

This is a bug report On my LG G5 (H860) running Android 7.0 on Spotify version 8.4.19.792 armv7If I search for "Starrah Rush" the first song result is on the album "¯\_(ツ)_ / ¯"Unfortunately his left arm is missing and it's displayed as "¯_(ツ)_ / ¯"....

Casual Listener

This is a bug report   On my LG G5 (H860) running Android 7.0 on Spotify version 8.4.19.792 armv7 If I search for "Starrah Rush" the first song result is on the album "¯\_(ツ)_ / ¯" Unfortuna...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

I cant log in !!!!

I have an log in error! when i get logged in it goes right to the first logging in page and it keep repeats so i cannot listen to music help

Newbie

I have an log in error! when i get logged in it goes right to the first logging in page and it keep repeats so i cannot listen to music 😞 help

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Android Auto - album tracks do not play in order

I recently purchased a VW equipped with Android Auto. I am a Spotify premium user.Since scrolling is limited by design in Android Auto, you generally need to select songs and albums through voice search.If I say "play the dark side of the moon album ...

Newbie

I recently purchased a VW equipped with Android Auto. I am a Spotify premium user. Since scrolling is limited by design in Android Auto, you generally need to select songs and albums through voice...

DomCMM

Casual Listener

11134 Views

30 replies

4 likes

android auto
  • 11134 Views
  • 30 replies
  • 4 likes

Songs constantly pausing.

I've had this issue since I first started using spotify, so for about a year. When playing songs on my phone, playback will randomly paus itself for no reason. Nothing I have done has fixed it and it's extemely annoying. I have: - Rebooted the phone....

Casual Listener

I've had this issue since I first started using spotify, so for about a year. When playing songs on my phone, playback will randomly paus itself for no reason. Nothing I have done has fixed it and it...

theparijat

Newbie

974 Views

4 replies

0 likes

  • 974 Views
  • 4 replies
  • 0 likes

ZTE Blade problems

Hi spotify. Thank you for a great product! However, I feel there is no reason for me to continue my subscription since the spotify app works very poorly on my ZTE Blade. It crashes constantly. If you get around to solving it, please contact me and i ...

Newbie

Hi spotify. Thank you for a great product! However, I feel there is no reason for me to continue my subscription since the spotify app works very poorly on my ZTE Blade. It crashes constantly. If you...

Sheebarain

Casual Listener

1688 Views

2 replies

0 likes

  • 1688 Views
  • 2 replies
  • 0 likes

New phone

I purchased a new phone yesterday and I lost all my music. Is there a way to get my music back?

Newbie

 I purchased a new phone yesterday and I lost all my music.  Is there a way to get my music back?

zam_

Regular

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

DTS Play-Fi

Cannot get Spotify to recognize DTS Play Fi (Arcam rPlay) on devices available. Will recognize Amazan Echo and Dot and Chromecast / Chromecast Audio. Am I missing anything? I have tried all the recommendations.

Casual Listener

Cannot get Spotify to recognize DTS Play Fi (Arcam rPlay) on devices available. Will recognize Amazan Echo and Dot and Chromecast / Chromecast Audio. Am I missing anything? I have tried all the recom...

sjbutler23

Casual Listener

1102 Views

2 replies

0 likes

  • 1102 Views
  • 2 replies
  • 0 likes

Spotify on my phone changes song to whatever song I last listened to from Spotify on my laptop

Is there any way to turn off Spotify Connect? That is, I'd rather the song on my phone not automatically change to what I was listening to on my computer. I tend to have very different musical moods when I'm on my laptop vs. my car, so it's kinda ann...

Newbie

Is there any way to turn off Spotify Connect? That is, I'd rather the song on my phone not automatically change to what I was listening to on my computer. I tend to have very different musical moods ...

Joe

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Help

Nevermind Problem solved

Newbie

Nevermind Problem solved

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Android Auto audio cutting out with Spotify

I currently have a 2016 Ford Escape Titanium with a Google Pixel XL (Android 8.0.0) and all associated apps are fully up to date. Lately, I notice that my music will randomly skip. For about 1-2 seconds the song will continue on the screen but I don'...

Newbie

I currently have a 2016 Ford Escape Titanium with a Google Pixel XL (Android 8.0.0) and all associated apps are fully up to date. Lately, I notice that my music will randomly skip. For about 1-2 seco...

Avenred

Newbie

1272 Views

1 replies

0 likes

  • 1272 Views
  • 1 replies
  • 0 likes

Can't play offline

I am a premium (family) user and since the last application update I can't play my songs offline.

Newbie

I am a premium (family) user and since the last application update I can't play my songs offline. 

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
  • 1 likes