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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375426 Views

541 replies

34 likes

Account
Free
  • 375426 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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  • 7 likes

Android marshmallow - no sign in, just sign up or login with Facebook?

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? I have premium account so just want to login...? No o...

Casual Listener

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? &...

thedarkstranger

Casual Listener

852 Views

3 replies

0 likes

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  • 3 replies
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Solved!! A música para de tocar após algum tempo de ter bloqueado a tela

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depois a música que esta sendo reproduzida para e só vo...

Visitor

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depo...

Lucianocavallin

Newbie

199010 Views

7 replies

19 likes

  • 199010 Views
  • 7 replies
  • 19 likes

Slow Download

Hi, friends! I'm having a problem with the downloads! They are very slow! Can anyone help me with this?

Newbie

Hi, friends!     I'm having a problem with the downloads!  They are very slow!     Can anyone help me with this? 

453 Views

0 replies

0 likes

  • 453 Views
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  • 0 likes

Show my downloaded music in spotify?

Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa?Thank you

Newbie

Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa? Thank you

318 Views

0 replies

0 likes

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Audiobook will Not Work Thilo the end

Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs" nicht mehr sehen, hören finden.

Casual Listener

Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs"...

pichjia

Casual Listener

912 Views

3 replies

2 likes

  • 912 Views
  • 3 replies
  • 2 likes

Can't listen to podcasts.

Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?

Newbie

Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?

1453 Views

0 replies

0 likes

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Subscribed but still only free capabilities...

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version on my account. Any ideas?

Casual Listener

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version o...

Joe

Community Legend

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Spotify player disappeared from notification bar

Hi,I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that? Is there any solution to this problem? My current version of...

Newbie

Hi, I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that?&nb...

Joe

Community Legend

417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify tells me I'm not connected to the internet

Hey guys.I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would tell me that I was offline. I found it strange, but ...

Newbie

Hey guys. I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would...

Joe

Community Legend

342 Views

1 replies

0 likes

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Account disabled

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disabled for no reason. They sent my money back for my s...

Newbie

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disab...

Joe

Community Legend

345 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Now playing" not accurate after gesture song change

Noticed this before but this time I decided to find out the cause. The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually playing. If you select the song, it will take you to the co...

Newbie

Noticed this before but this time I decided to find out the cause.   The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually...

354 Views

0 replies

0 likes

  • 354 Views
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  • 0 likes

Chromecast stops showing up in device list

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark all permissions for Spotify and mark them again. I...

Regular

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark...

chiviup

Regular

5938 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Crackling between tracks

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music on mobile data. Tried wiping data, cache, and a fre...

Gig Goer

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music ...

381 Views

0 replies

0 likes

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Spotify premium app not playing any songs

Hi, I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone. Device: OnePlus One A001ROM: Resurrection Remix 5.8.4 Android 7.1.2Spotify Version: 8.4.18.743 armV7 I have found nothing in the community or g...

Visitor

Hi,  I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone.   Device: OnePlus One A001 ROM: Resurrection Remix 5.8.4 Android 7.1.2 Spoti...

user-removed

Not applicable

473 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Is there a way to see how many times ive listened to a song.

A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.

Casual Listener

A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.

3282 Views

0 replies

0 likes

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Weird Buzzing and Dragging while playing music

I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the music stops for a few seconds. I checked other apps...

Newbie

I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the ...

578 Views

0 replies

0 likes

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All my saved songs and artists are gone!

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about my account being comprimised. Changed passwords an...

Newbie

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about...

323 Views

0 replies

0 likes

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Solved!! Saving in sd

I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them

Newbie

I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them

Joe

Community Legend

1569 Views

16 replies

1 likes

  • 1569 Views
  • 16 replies
  • 1 likes

Spotify en pantalla bloqueada

Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaciones de aplicaciones tampoco he podido encontrar so...

Newbie

Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaci...

5157 Views

0 replies

3 likes

  • 5157 Views
  • 0 replies
  • 3 likes

Need help logging in on my new device

PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ... WHO WILL HELP AND WHEN

Newbie

PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ......

Joe

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes