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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106407 Views

26 replies

3 likes

  • 106407 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215705 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215705 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568855 Views

78 replies

3 likes

  • 568855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469316 Views

577 replies

40 likes

Account
Free
  • 469316 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify songs greyed out

For some reason, Spotify was working just fine on my phone, until i started the premium trial, and when it ended, all the songs were greyed out, and it would only let me press shuffle play, and every single song on spotify was greyed out. But for som...

Casual Listener

For some reason, Spotify was working just fine on my phone, until i started the premium trial, and when it ended, all the songs were greyed out, and it would only let me press shuffle play, and every...

jadonjthomas

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Notifications

I haven't been getting any notifications for when an artist I follow creates a new playlist. I also don't know how to view notifications from pop ups for new albums that I've previously dismissed because I didn't want to listen to it at that moment.

Casual Listener

I haven't been getting any notifications for when an artist I follow creates a new playlist. I also don't know how to view notifications from pop ups for new albums that I've previously dismissed bec...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

LIRE FICHIERS LOCAUX SOUS ANDROID

Bonjour, Sous Windows 10, grâce à Spotify, j'écoute de la musique extraite de mes fichiers locaux (du dossier Musique du disque C).J'ajoute cette musique dans une "play liste", que je sais écouter sur mon PC.Par contre, sur mon smartphone Android, ce...

Casual Listener

Bonjour, Sous Windows 10, grâce à Spotify, j'écoute de la musique extraite de mes fichiers locaux (du dossier Musique du disque C). J'ajoute cette musique dans une "play liste", que je sais écoute...

emmal_arnlt

Newbie

21200 Views

10 replies

3 likes

  • 21200 Views
  • 10 replies
  • 3 likes

Cache problems

Hi everyone,The last spotify's update have deleted all my cache.Can I solve this problem? How?

Newbie

Hi everyone, The last spotify's update have deleted all my cache. Can I solve this problem? How?

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Songs being stored to both internal and external memory

Hello hello, My problem is this: I've selected my storage as being only my external sd card, yet when I download any album it saves both to my internal and external memory, taking up the same amount of space on both, so once I download my music libra...

Newbie

Hello hello,    My problem is this: I've selected my storage as being only my external sd card, yet when I download any album it saves both to my internal and external memory, taking up t...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

How to disable spotify mobile app!? It is completely monopolizing my bluetooth!

Spotify is causing my device to never sleep (Spotify at 98% awake time even when I force quit!) and with latest update ruins my car connection functionality! Any time I make or receive a phone call, Connect to phone to the car, mute or unmute the rad...

Casual Listener

Spotify is causing my device to never sleep (Spotify at 98% awake time even when I force quit!) and with latest update ruins my car connection functionality! Any time I make or receive a phone call, ...

598 Views

0 replies

1 likes

  • 598 Views
  • 0 replies
  • 1 likes

Huge data usage spike.

Over the course of a day and a half, I only used spotify to stream downloaded songs. Download over LTE is disabled. However, spotify in a very short timespan used up all of my data plan. Anybody ever encountered this? I use a LG G5 on the latest upda...

Visitor

Over the course of a day and a half, I only used spotify to stream downloaded songs. Download over LTE is disabled. However, spotify in a very short timespan used up all of my data plan. Anybody ever...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes

Solved!! Android Update 6.x Marshmallow & Adoptable Storage

With the latest version of Android called Marshmallow (6.x) Google have introduced something called ‘Adoptable Storage’ - So what is it and how does this affect Spotify? Android and Apple have always shunned the use of external memory in their device...

Community Legend

With the latest version of Android called Marshmallow (6.x) Google have introduced something called ‘Adoptable Storage’ - So what is it and how does this affect Spotify?   Android and Apple ...

user-removed

Not applicable

82660 Views

34 replies

8 likes

Adoptable Storage
Android
marshmallow
  • 82660 Views
  • 34 replies
  • 8 likes

Spotify Premium Family

need help I try to join Spotify premium family but that website says sry that is not correct.it was all correct

Visitor

need help I try to join Spotify premium family but that website says sry that is not correct.it was all correct  

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Setting back to online

I set my spotify to offline and I had to reset my password. I've tried to log in but won't let me connect. Any suggestions?

Newbie

I set my spotify to offline and I had to reset my password. I've tried to log in but won't let me connect. Any suggestions?

Joe

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Songs disappeared

Hi, Launching Spotify today I realised all my music is gone. My song list is completely empty and Spotify suggest I browse for music.Any idea how to fix this? Thanks in advance

Newbie

Hi,   Launching Spotify today I realised all my music is gone. My song list is completely empty and Spotify suggest I browse for music. Any idea how to fix this?    Thanks in adva...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Can anyone help a clueless person!!!!!!

Hi Can anyone help? If I log into Spotify on my tablets then I can play fine any songs and my playlists. If I log in via my phone Samsung S6 the songs and playlist appear but are light grey and when you click on them nothing happens. I have removed S...

Regular

Hi   Can anyone help? If I log into Spotify on my tablets then I can play fine any songs and my playlists. If I log in via my phone Samsung S6 the songs and playlist appear but are light grey ...

Joe

Community Legend

570 Views

1 replies

0 likes

Android
  • 570 Views
  • 1 replies
  • 0 likes

I cant play downloaded music offline

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Casual Listener

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Joe16

Regular

954 Views

4 replies

0 likes

  • 954 Views
  • 4 replies
  • 0 likes

App keeps downloading songs without wifi

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. What can I do?

Newbie

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. Wh...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Não consigo ouvir uma música

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

Newbie

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

1031 Views

0 replies

1 likes

  • 1031 Views
  • 0 replies
  • 1 likes

I can chose the song that I want one device but I can on an other

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help

Newbie

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help 

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Rdio wins hands down

Just dropping in to say smell ya later, spotify. I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am getting repsonses to my queries, within 24hours. The forums are f...

Regular

Just dropping in to say smell ya later, spotify.   I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am get...

user-removed

Not applicable

15338 Views

30 replies

20 likes

  • 15338 Views
  • 30 replies
  • 20 likes

Tracks jump to the end without playing.

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the same to the next track. However if I 'Listen on thi...

Newbie

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Genius "Behind the Lyrics" doesn't work on my tablet

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work.In my mobile phone (Galaxy A5) this fuction works properly.I tried uninstalling the app and installin...

Casual Listener

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work. In my mobile phone (Galaxy A5) this fuction wo...

crocop12

Casual Listener

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes