Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387877 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.
A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.
3296 Views
0 replies
0 likes
I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the music stops for a few seconds. I checked other apps...
I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the ...
590 Views
0 replies
0 likes
I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about my account being comprimised. Changed passwords an...
I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about...
331 Views
0 replies
0 likes
I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them
I cant save my songs in the sd card. It saves in my cellphone and i dont have more space. I dont know where is the option For choose where to save them
Community Legend
1634 Views
16 replies
1 likes
Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaciones de aplicaciones tampoco he podido encontrar so...
Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaci...
5165 Views
0 replies
3 likes
PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ... WHO WILL HELP AND WHEN
PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ......
Community Legend
371 Views
1 replies
0 likes
Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls
Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls
Casual Listener
10780 Views
8 replies
4 likes
Hey guys. Premium user for about a year.Device: Huawei p9 Lite (VNS-L22)Android Version: 6.0 What happens:I'm able to start the application with little issue. It doesn't seem to matter-offline mode, online, other devices connected to Spotify or not, ...
Hey guys. Premium user for about a year. Device: Huawei p9 Lite (VNS-L22) Android Version: 6.0 What happens: I'm able to start the application with little issue. It doesn't seem to matter...
426 Views
0 replies
0 likes
There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, that option isn't there. Shuffle is permanently enable...
There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, tha...
Casual Listener
927 Views
2 replies
0 likes
I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums.I tried uninstalling the app, removing the com.spotify.music folder, deleting the app's data, but although I have a lot of free sp...
I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums. I tried uninstalling the app, removing the com.spotify.music folder, deleting...
Roadie
1779 Views
3 replies
0 likes
Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente desintalar e instalar la app, pero aun asi no funciona. ...
Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente des...
Newbie
77708 Views
41 replies
5 likes
I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these Beatles songs from playing. I could pause them, bu...
I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these...
Roadie
1248 Views
5 replies
0 likes
I just wanted to know if the songs that I download during my premium subscription stick around for offline play after the subscription ends?
I just wanted to know if the songs that I download during my premium subscription stick around for offline play after the subscription ends?
Community Legend
81780 Views
3 replies
0 likes
I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.
I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.
Community Legend
455 Views
1 replies
0 likes
HiI pay for spotify premium and I have a Xperia M5 as mentioned in the title. It uses Android 6.0 Marshmellow and my 2000 songs have filled up the 3GB of internal storage that was left of the 16GB that was promoted in the brochure, but 10 were alread...
Hi I pay for spotify premium and I have a Xperia M5 as mentioned in the title. It uses Android 6.0 Marshmellow and my 2000 songs have filled up the 3GB of internal storage that was left of the 16GB ...
Roadie
779 Views
7 replies
0 likes
Hey! After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a similar issue when playing said playlist on random, only a few son...
Hey! After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a s...
Community Legend
361 Views
1 replies
0 likes
Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?
Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?
371 Views
0 replies
0 likes
Hello everyone, I'm an owner of a Moto X Style (Moto X Pure in US) and was having trouble saving my albums and playlists to the SD Card storage. I followed the entire android issues guide on SD Cards, but NOTHING worked. Until I went into the App Pro...
Hello everyone, I'm an owner of a Moto X Style (Moto X Pure in US) and was having trouble saving my albums and playlists to the SD Card storage. I followed the entire android issues guide on...
Newbie
136646 Views
67 replies
27 likes
I can't make 'shuffle play' STOP! Make it stop!!! I've tried the drop down on either side and the settings - nothing. Any ideas?
I can't make 'shuffle play' STOP! Make it stop!!! I've tried the drop down on either side and the settings - nothing. Any ideas?
Community Legend
462 Views
3 replies
0 likes
I'm being charged for premium on my android, and have only ever used spotify on my android. But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??
I'm being charged for premium on my android, and have only ever used spotify on my android. But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??
Community Legend
329 Views
1 replies
0 likes
