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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118343 Views

27 replies

4 likes

  • 118343 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238427 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599312 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491896 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Segundo Plano

Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto. Mi teléfono es el LG X Stylus, Android 6.0.1

Newbie

Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto...

1044 Views

0 replies

0 likes

  • 1044 Views
  • 0 replies
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Problemas com arquivos locais

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar músicas.

Newbie

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar mú...

D4R10

Newbie

1442 Views

1 replies

3 likes

  • 1442 Views
  • 1 replies
  • 3 likes

Songs keep restarting or skipping on their own

I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skipping to next or back on the play list randomly withou...

Newbie

I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skippi...

Kendalllicht

Casual Listener

779 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music has a mind of its own

When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class.

Casual Listener

When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class. 

445 Views

0 replies

0 likes

Help
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  • 0 replies
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Scratching sound while listening to music

Hi everyone! I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. It is a scratching sound that appears every 2-3 seconds, or w...

Visitor

Hi everyone!   I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. ...

978 Views

0 replies

3 likes

  • 978 Views
  • 0 replies
  • 3 likes

Downloaded songs are deleted/unloaded randomly without permission

I've been having this problem for some time now... Sometimes I'll check my downloaded albums and find that all of them have been removed from my cellphone storage. The albums are still being saved by Spotify on My Music... it's just the locally saved...

Casual Listener

I've been having this problem for some time now... Sometimes I'll check my downloaded albums and find that all of them have been removed from my cellphone storage. The albums are still being saved by...

ympb

Casual Listener

1664 Views

3 replies

0 likes

  • 1664 Views
  • 3 replies
  • 0 likes

Connecting Spotify Version 6.2.0.1028 on LG G4 Android 6 with VW Discover Media

Hello everybody, I'm using Spotify Version 6.2.0.1028 on LG G4 Android 6 and I'm connecting it via Bluetooth to a VW Discover Media.Playing music works fine.But the car-display always shows the last played song metadata (name/interpreter, etc.)So in ...

Regular

Hello everybody,   I'm using Spotify Version 6.2.0.1028 on LG G4 Android 6 and I'm connecting it via Bluetooth to a VW Discover Media. Playing music works fine. But the car-display...

simfoo

Casual Listener

3139 Views

12 replies

0 likes

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  • 12 replies
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Solved!! My songs disappoint

I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode.

Regular

I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode. 

Joe

Community Legend

898 Views

3 replies

0 likes

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  • 3 replies
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Cant start 7 day trial

Just installed spotify and registered and i cant start a 7 day trial it just says unable to connect. ( sorry for bad english )

Newbie

Just installed spotify and registered and i cant start a 7 day trial 😞 it just says unable to connect. ( sorry for bad english )

330 Views

0 replies

0 likes

  • 330 Views
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Accidentially deleted a song...how do i get it back?

Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??

Casual Listener

Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??

jmdesin892

Roadie

695 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

why is spotify stopping randonly

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling my hair out. What version doesn't stop my music

Visitor

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling...

dannystf

Newbie

653 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Minha conta saiu do plano familiar sozinha e não consigo voltar.

Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endereços não são os mesmos, sendo que são iguais. o que ...

Newbie

Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endere...

Cíntiacruz

Newbie

1232 Views

1 replies

0 likes

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  • 1 replies
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Bad BottomNavigation

1. On the bottom navigation bar, click Library or Radio2. Expand track details (lycir) that is playing in backgound3. Collapse track detailsExpected:Bottom Navigation icon indicator should be point on Library / RadioCurrent State:Bottom Navigation ic...

Newbie

1. On the bottom navigation bar, click Library or Radio 2. Expand track details (lycir) that is playing in backgound 3. Collapse track details Expected: Bottom Navigation icon indicator should ...

606 Views

0 replies

0 likes

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Solved!! Estalos no som

Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é somente nele

Regular

Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é s...

JessicaPasquim

Newbie

7690 Views

14 replies

0 likes

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  • 14 replies
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Content saving to library but not being downloaded.

Hello, For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and the little green arrow is greyed out. I have never had a pr...

Newbie

Hello,   For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
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login issue and suspicious email

I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is [email protected] and it says it was changed to [email protected] Yopmail.com is not...

Newbie

I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is [email protected] and it says it was changed...

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Can't edit/access playlist

I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choose a song that I want to add, the only option I have...

Casual Listener

I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choos...

nothankyou123

Newbie

1050 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify pauses but restarts song on CradlePoint routers

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for one hour on the way to work and yes two and a half h...

Newbie

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for o...

338 Views

0 replies

0 likes

  • 338 Views
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Problem med att redigera profil

Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går inte heller att ansluta till familje inbjudan och j...

Newbie

Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes