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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloaded songs keep getting removed

Hi guys,I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happened at least 5 times to me now.Thanks in advance,Glynn

Newbie

Hi guys, I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happ...

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Local Files and Android

Hi,Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I copied them onto my phone storage (android). I was abl...

Newbie

Hi, Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I...

Joe

Community Legend

633 Views

1 replies

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Unknown User

Hello, I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to. Today when listening to one of my playlists the songs started changin...

Newbie

Hello,    I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to.&nbs...

Joe

Community Legend

285 Views

1 replies

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showing unfollowed artist

hi!somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songsi tried following and unfollowing but it seems like it wont go awayany suggestions on what i might be doing wrong would be gre...

Music Fan

hi! somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songs i tried following and unfollowing but it seems like it wont go away an...

Lifeloverr

Music Fan

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5 replies

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How to access desktop app

I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp.I put my browser in Desktop mode but it just loads the mobile Spotify page in desktop format.How d...

Regular

I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp. I put my browser in Desktop mode but it just ...

gabelesma

Casual Listener

4339 Views

2 replies

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[Android] Equalizador Áudio FX

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que faço emparelhamento.

Newbie

Após atualização para Android 7.1.1 sumiu o menu Equalizador das configurações. Sempre utilizei o equalizador para ajustar as músicas de acordo com minha preferência e de acordo com o aparelho que fa...

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Weird behaviour, unknown sources from spotify connect plays songs on my account

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen to (currently its Chris Brown or Gloria Prince) and...

Newbie

It started happening since few days now, I'm just listening to some playlist of mine (or any track available) when suddently the track that was playing is changed by some song I don't want to listen ...

293 Views

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Beta forum acces

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum.Thanks

Newbie

I do not have access to the beta forums even though I'm enrolled in the Android beta. I am having issues with the current beta and don't with to post in the general forum. Thanks

483 Views

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Horrible update

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Newbie

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

Joe

Community Legend

436 Views

2 replies

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reporting a playlist

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have any options to do so. is there anyway i can?

Newbie

hi everyone! someone recently made a playlist which has an extremely inappropriate and disgusting title. i wanted to report it before the person it's targeted at sees it, but it seems i don't have an...

Joe

Community Legend

322 Views

1 replies

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Shuffle play wont let me play songs

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off since you need premium and when i press the shuffle...

Casual Listener

Sine im broke af, i cancelled spotify premium. But i left it on shuffle play on this device before i cancelled, so i cant play a song without pressing shuffle play in my playlist. I cant turn it off ...

Joe

Community Legend

243 Views

1 replies

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Notifications?

How come I don't get push notifications anymore when an artist I follow releases new music?

Casual Listener

How come I don't get push notifications anymore when an artist I follow releases new music?

justinewin_

Roadie

371 Views

1 replies

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Solved!! Crashing right after playing any song or even just opening radio tab

Hey, since yesterday i can not use the app anymore.It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home screen. Opening it again displays a dark screen for a second...

Casual Listener

Hey, since yesterday i can not use the app anymore. It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home scree...

Teslatradeup

Regular

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Spotify crashes on latest Android version

When I select any song, it will play for about a second. After that, the app will crash and force close.Spotify version: 8.4.9.249Device: OnePlus 3Android version: 7.1.1I have also seen other reports that the same issue has been occurring to them too...

Regular

When I select any song, it will play for about a second. After that, the app will crash and force close. Spotify version: 8.4.9.249 Device: OnePlus 3 Android version: 7.1.1 I have also seen o...

VincentJoshuaET

Regular

606 Views

3 replies

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Spotify unable to find my downloaded music

Hi This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual. The problem is that sometime, I can't access to the albums and playlists I have downoladed. When I try, it ju...

Newbie

Hi   This is an issue I am dealing with since a long time now. I'm a premium user and I have the app installed on my Sony Xperia M4 Aqua Dual.  The problem is that sometime, I can't...

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Previously downloaded songs got "undownloaded"

Hello,I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything again?Thanks.

Casual Listener

Hello, I have approximately 1.3k songs saved and today I left the premium and started premium family. All my music appears as if I had to download again. Do I really need to download everything agai...

275 Views

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music stops after 4 songs

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound and the time of the song stays the same.

Regular

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound...

ginger_415

Newbie

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Radio Stations

Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio StationsGreetings Bartieboy234

Visitor

Hello spotify i have an idea can spotify have not radiostations all over the world and the old radio feature delete for a new feature Of Real Radio Stations Greetings Bartieboy234

200 Views

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The last update

After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.

Newbie

After the last update i cant listen to music,not only using spotyfi but the whole divece with headphones. I don't know what to do.

239 Views

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Lost all saved songs

I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?

Newbie

I've lost all my saved songs on my phone. Is there any way to get it all back without individually saving each artist/song again?

294 Views

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