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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4113 Views

0 replies

6 likes

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Solved!! Editing playlists

can i edit my spotify playlists with free version?

Casual Listener

can i edit my spotify playlists with free version?

MrDavo

Gig Goer

624 Views

4 replies

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not a premium and have the same access as your computer when playing music(on phone/tablet).

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matter what you do to fix it the music wont continue un...

Casual Listener

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matt...

SpotCreated

Roadie

449 Views

1 replies

0 likes

Help
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bye bye spotify

After a month giving spotify a last try i decided to cancel my subscription.why?Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app 6 times in a row because its frozen, when i want to li...

Newbie

After a month giving spotify a last try i decided to cancel my subscription. why? Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app...

MrDavo

Gig Goer

483 Views

1 replies

0 likes

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  • 1 replies
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Can't download more songs

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

Newbie

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

MrDavo

Gig Goer

530 Views

2 replies

0 likes

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(Android) Headset triple click does not go to previous song like most music platforms

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. This is a very basic feature missing from the Android version o...

Casual Listener

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward.   Thi...

musicamanda

Newbie

6141 Views

1 replies

35 likes

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  • 1 replies
  • 35 likes

Playback stutter continuously while playing using mobile data

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection using headphones.I have a samsung S6- I have over ...

Visitor

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection...

487 Views

0 replies

0 likes

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Can't play Everything is Alright by TheGloriousSons

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?

Newbie

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...

248 Views

0 replies

0 likes

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Opcion de almacenamiento sd desapareció

Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desaparecióTelefono: Huawei y6iiAndroid:6.0Cuenta Premium

Newbie

Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desapareció Telefono: Huawei y6ii Android:6.0 Cuenta Premium

243 Views

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Previous track buttn has never worked

How has no one noticed this in the years this app has been around? Twitter is not a support channel.This is not legitimate business practice.Spotify you make bank. Fix your software.The previous track button does not work.Historical queue does not ex...

Casual Listener

How has no one noticed this in the years this app has been around?   Twitter is not a support channel. This is not legitimate business practice. Spotify you make bank.  Fix your softwa...

charzon

Casual Listener

404 Views

2 replies

1 likes

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  • 2 replies
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Why the **bleep** do I have to press 2 buttons now to get to the playing queue?

Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.

Casual Listener

Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.

charzon

Casual Listener

585 Views

5 replies

0 likes

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  • 5 replies
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Notifation panel controls and lock screen controls not working

The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as far as fresh install, change permissions and notific...

Newbie

The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as f...

505 Views

0 replies

0 likes

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Samsung Multiroom music stops playing

Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...

Regular

Hi.    Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...

michaelgreg

Casual Listener

3304 Views

9 replies

1 likes

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  • 1 likes

App freezes but still plays music

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar will display whatever song was on previously, and I c...

Casual Listener

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar wi...

jp_onelove

Newbie

3638 Views

23 replies

5 likes

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  • 23 replies
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Persian musics

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

Casual Listener

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

333 Views

0 replies

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Superuser Contribution Use SD card for phone with Spotify preinstalled

Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. I'm saying this because my Spotify app can't see my SD card, an...

Newbie

Hello everyone,   I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. &n...

Joe

Community Legend

1427 Views

6 replies

0 likes

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Chromecast elite connectivity

Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...

Newbie

Hello there,   I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite.    Chromecast is plugged into my amplifier which I use...

365 Views

0 replies

0 likes

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Downloaded albums disappear - again!

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...

Newbie

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...

304 Views

0 replies

0 likes

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Solved!! Loccal files dont sync with phone

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Newbie

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Joe

Community Legend

445 Views

1 replies

0 likes

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Solved!! Local Music can't be played on Spotify connect

Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...

Newbie

Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...

Joe

Community Legend

1521 Views

2 replies

0 likes

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Dowloaded song dissappear

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening? Any solutions to deal with the problem?

Casual Listener

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening...

Vader2004

Casual Listener

709 Views

4 replies

0 likes

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