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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118345 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238430 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238430 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599321 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491906 Views

581 replies

42 likes

Account
Free
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  • 581 replies
  • 42 likes

When i try to login says my account is offline

When i try to login says my account is offline gives option to connect but nothing happens can't connect

Newbie

When i try to login says my account is offline gives option to connect but nothing happens can't connect 

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
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Logged out and library deletes on device restart

Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software?

Newbie

Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software? 

434 Views

0 replies

0 likes

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Android: Offline device limit reached with one Andriod Device

Hello,I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device.However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't tell which Andriod Device it is, I am confused.Is this sti...

Gig Goer

Hello, I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device. However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't t...

717 Views

0 replies

0 likes

andriod
devices
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App doesn't play my music from memory card when offline

When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??

Casual Listener

When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??

405 Views

0 replies

0 likes

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Huawei p9. No aparece control en pantalla de bloqueo, aún con permisos

Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la aplicación, sigue sin funcionar. Saben cómo puedo solu...

Newbie

Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la apl...

1272 Views

0 replies

0 likes

control
Huawei p9
Pantalla de bloqueo
  • 1272 Views
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  • 0 likes

Manche lieder werden nicht gefunden

Hallo LeuteIch war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei es aber bei mein deutschen ACC gibt.Hat da jemand ein...

Newbie

Hallo Leute Ich war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei ...

602 Views

0 replies

0 likes

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Superuser Contribution Music stops playing once you exit app

I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the music stops playing. When I go back to the Spotify app ...

Casual Listener

I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the musi...

Sexyhazeleyes

Casual Listener

4892 Views

2 replies

1 likes

  • 4892 Views
  • 2 replies
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cant logg in on Spotify

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect. but then nothing happends after o pres connect. have workt before and now after the payment has went thrue nothing works. hel...

Newbie

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect.  but then nothing happends after o pres connect. have workt before an...

514 Views

0 replies

0 likes

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Playback stops randomly & App is unresponsive

I'm on Android 7.0 and Spotify V8.4.19.792 I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to music (either while listening normally or skipping tracks) and t...

Newbie

I'm on Android 7.0 and Spotify V8.4.19.792   I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to...

466 Views

0 replies

0 likes

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play spotify in my car

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

Newbie

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

393 Views

0 replies

0 likes

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Offline modus,all my download songs deleted

Hey Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded. Und die gespeicherten Lieder der letzten Woche sind ganz weg. Kann mir jemand helfen?

Newbie

Hey 🙂 Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded.   Und die gespeicherten Lieder der letzten Woche sind ganz weg.&nbs...

410 Views

0 replies

1 likes

  • 410 Views
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How can i refresh my welcome mix or use daily mix

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing. - I tried to use daily mix instead. But it's show up like this. So i tried to find a heart icon o...

Casual Listener

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing.   - I tried to use daily mix instead. B...

1225 Views

0 replies

0 likes

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Sound sizzling

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same part of the song again, it seems normal.

Newbie

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same...

Joe

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Spotify minimizado não conclui musica

Desde que eu atualizei o Spotify ontem, ele não permite que a música seja concluída com o app minimizado. É tocada um minuto de qualquer música e fecha o aplicativo.Se eu escuto a música com a tela do Spotify aberta, a música toca inteira.Tenho um An...

Newbie

Desde que eu atualizei o Spotify ontem, ele não permite que a música seja concluída com o app minimizado. É tocada um minuto de qualquer música e fecha o aplicativo. Se eu escuto a música com a...

625 Views

0 replies

0 likes

  • 625 Views
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Putting Playlist on Android Desktop

I am part of my wife's "Family" account. We have the same version of Spotify (8.4.19.792). She has the ability to add a Playlist to her Android desktop, however I don't. Why is this?

Newbie

I am part of my wife's "Family" account.  We have the same version of Spotify (8.4.19.792).  She has the ability to add a Playlist to her Android desktop, however I don't.   Why is t...

415 Views

0 replies

0 likes

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Solved!! How Do you Close the Spotify Android Mobile App

There use to be an obvious way to either close the mobile android app or to sign out. Now there is neither. There seems purposeful and quite unnecessarily controlling.

Casual Listener

There use to be an obvious way to either close the mobile android app or to sign out. Now there is neither. There seems purposeful and quite unnecessarily controlling.

zenerbufen

Casual Listener

33882 Views

5 replies

2 likes

  • 33882 Views
  • 5 replies
  • 2 likes

Can't edtit playlists

Hey guys,my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist nothing happens after i click on "remove song". The same...

Casual Listener

Hey guys, my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist not...

Lucamosca98

Casual Listener

620 Views

1 replies

0 likes

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  • 1 replies
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Solved!! I can't download playlists to offline!

Hi, I'm about to throw Spotify away, far, far away.. Just until now I have been able to download music in my playlist to access them offline. And now that is impossible for some reason. Some wise bird told me to change the place in witch Spotify save...

Casual Listener

Hi,    I'm about to throw Spotify away, far, far away..   Just until now I have been able to download music in my playlist to access them offline. And now that is impossible f...

danoabramo

Casual Listener

14375 Views

4 replies

0 likes

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  • 4 replies
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Spotify Downloading Entire Library Over Cellular Data

Hi, I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always turned off). The even weirder part is that the songs it's t...

Casual Listener

Hi,   I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always...

Joe

Community Legend

1011 Views

3 replies

0 likes

  • 1011 Views
  • 3 replies
  • 0 likes