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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114846 Views

26 replies

4 likes

  • 114846 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230924 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230924 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590076 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484859 Views

580 replies

42 likes

Account
Free
  • 484859 Views
  • 580 replies
  • 42 likes

Songs disappeared

Hi, Launching Spotify today I realised all my music is gone. My song list is completely empty and Spotify suggest I browse for music.Any idea how to fix this? Thanks in advance

Newbie

Hi,   Launching Spotify today I realised all my music is gone. My song list is completely empty and Spotify suggest I browse for music. Any idea how to fix this?    Thanks in adva...

Joe

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Can anyone help a clueless person!!!!!!

Hi Can anyone help? If I log into Spotify on my tablets then I can play fine any songs and my playlists. If I log in via my phone Samsung S6 the songs and playlist appear but are light grey and when you click on them nothing happens. I have removed S...

Regular

Hi   Can anyone help? If I log into Spotify on my tablets then I can play fine any songs and my playlists. If I log in via my phone Samsung S6 the songs and playlist appear but are light grey ...

Joe

Community Legend

577 Views

1 replies

0 likes

Android
  • 577 Views
  • 1 replies
  • 0 likes

I cant play downloaded music offline

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Casual Listener

I can not play downloaded music when im offline. Songs appear as donwloaded with the green icon, but reproduction does not start.

Joe16

Regular

977 Views

4 replies

0 likes

  • 977 Views
  • 4 replies
  • 0 likes

App keeps downloading songs without wifi

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. What can I do?

Newbie

I don't have download over cellular enabled on my app but yet every time I open spotify when I'm not connected to Wi-Fi it still updates all of my playlists. I don't have the data to support this. Wh...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Não consigo ouvir uma música

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

Newbie

Não consigo ouvir a música "fim de semana na quebrada" do pollo, ela não abre nem toca

1041 Views

0 replies

1 likes

  • 1041 Views
  • 0 replies
  • 1 likes

I can chose the song that I want one device but I can on an other

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help

Newbie

I have just recently connected 2 devices together but I can only chose which song from one device it's saying I need premium but I can chose on my other device please help 

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Rdio wins hands down

Just dropping in to say smell ya later, spotify. I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am getting repsonses to my queries, within 24hours. The forums are f...

Regular

Just dropping in to say smell ya later, spotify.   I've gone to Rdio. They are not perfect, they have issues, and there are quirks with their android app too. But the difference is, I am get...

user-removed

Not applicable

15503 Views

30 replies

20 likes

  • 15503 Views
  • 30 replies
  • 20 likes

Tracks jump to the end without playing.

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the same to the next track. However if I 'Listen on thi...

Newbie

Recently when I try to play music on Spotify to my Sonos (be it album, playlist of mix) the track jumps straight to the end, without playing, end then stops there. Press fast forward and it does the ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Genius "Behind the Lyrics" doesn't work on my tablet

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work.In my mobile phone (Galaxy A5) this fuction works properly.I tried uninstalling the app and installin...

Casual Listener

I have Samsung Galaxy Tab A(2016) with the latest version of Spotify installed. Behind the lyrics is turned on in configuration, but it doesn't work. In my mobile phone (Galaxy A5) this fuction wo...

crocop12

Casual Listener

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
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App stops playing after a song in playlist

In the last few days, the Android app has now begun to stop playing a playlist while connected to WIFI. It eventually starts back up again (for one song) but repeats the behavior. I havent changed anything on the phone, but it is very frustrating tha...

Casual Listener

In the last few days, the Android app has now begun to stop playing a playlist while connected to WIFI. It eventually starts back up again (for one song) but repeats the behavior. I havent changed an...

Doctor_Tact

Casual Listener

664 Views

4 replies

0 likes

  • 664 Views
  • 4 replies
  • 0 likes

Solved!! Help me with my ghost playlist.

Dear folks, Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and support ;). VNNGYN

Music Fan

Dear folks,   Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and s...

VNNGYN

Music Fan

921 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Downloaded music disappears after turning into offline mode

I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that app Is using more than 1,6 GB . Nůž music isnt avail...

Newbie

I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that a...

takemehome4real

Regular

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Turn off Spotify

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I prefer to have my sound completely muted unless I am e...

Casual Listener

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I pre...

Karede

Casual Listener

6704 Views

2 replies

1 likes

  • 6704 Views
  • 2 replies
  • 1 likes

Customization of playlists (cover and description box)

I have problem with my account. I can't open it in my phone the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for whole summer I was in bulgaria) please help me asap!!

Newbie

I have problem with my account. I can't open it in my phone  the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for w...

Joe

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify Mini Player Concept

I'm on Spotify premium iv gotten a new phone but cannot log in with it .Just keeps offering me free trial.When I give my email address it's saying if logged on with Facebook all my stored music is gone I can't play music but payments are still being ...

Visitor

I'm on Spotify premium iv gotten a new phone but cannot log in with it . Just keeps offering me free trial. When I give my email address it's saying if logged on with Facebook all my stored music i...

Joe

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Spotify keeps changing to random playlists

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always music I've never heard of and wouldn't listen to oth...

Newbie

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always m...

Joe

Community Legend

2261 Views

1 replies

0 likes

  • 2261 Views
  • 1 replies
  • 0 likes

Behind the Lyrics option not showing up

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Newbie

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Tech_Genius

Newbie

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Bug of two songs in the search bar

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move and is fix but I minimize the app Android open again...

Newbie

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move a...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

[Android][Bluetooth] Metadata is not transmitted

Hello, When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection, I thought I dreamt since I saw, for a few seconds, track and title appearing on the display of the car. After a s...

Newbie

Hello,  When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection,  I thought I dreamt since I saw, for a few seconds...

746 Views

0 replies

0 likes

  • 746 Views
  • 0 replies
  • 0 likes