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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118345 Views

27 replies

4 likes

  • 118345 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238436 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238436 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599324 Views

79 replies

3 likes

  • 599324 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491908 Views

581 replies

42 likes

Account
Free
  • 491908 Views
  • 581 replies
  • 42 likes

Spotify keeps skipping on my android phone

Is there a fix for this if not I'm going to cancel

Newbie

Is there a fix for this if not I'm going to cancel

Joe

Community Legend

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Spotify Skips Like a CD

Every song goes in and out, its not my cables

Newbie

Every song goes in and out, its not my cables

Joe

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Offline songs

Guten TagIch besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen.Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile-Geschwindigkeit. Nun war es soweit und meine Offlinepla...

Newbie

Guten Tag Ich besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen. Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Music keeps shorting out for a small amount of time during songs

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd without. Please help me solve this, and i have unistal...

Newbie

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd wit...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Shuting down on samsung S8

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

Newbie

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

File d'attente disparues

Plus moyen de voir la file d'attente sur Android. 

Newbie

Plus moyen de voir la file d'attente sur Android.  

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Albums with a "\" character display incorrectly in search results

This is a bug report On my LG G5 (H860) running Android 7.0 on Spotify version 8.4.19.792 armv7If I search for "Starrah Rush" the first song result is on the album "¯\_(ツ)_ / ¯"Unfortunately his left arm is missing and it's displayed as "¯_(ツ)_ / ¯"....

Casual Listener

This is a bug report   On my LG G5 (H860) running Android 7.0 on Spotify version 8.4.19.792 armv7 If I search for "Starrah Rush" the first song result is on the album "¯\_(ツ)_ / ¯" Unfortuna...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

I cant log in !!!!

I have an log in error! when i get logged in it goes right to the first logging in page and it keep repeats so i cannot listen to music help

Newbie

I have an log in error! when i get logged in it goes right to the first logging in page and it keep repeats so i cannot listen to music 😞 help

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Android Auto - album tracks do not play in order

I recently purchased a VW equipped with Android Auto. I am a Spotify premium user.Since scrolling is limited by design in Android Auto, you generally need to select songs and albums through voice search.If I say "play the dark side of the moon album ...

Newbie

I recently purchased a VW equipped with Android Auto. I am a Spotify premium user. Since scrolling is limited by design in Android Auto, you generally need to select songs and albums through voice...

DomCMM

Casual Listener

11331 Views

30 replies

4 likes

android auto
  • 11331 Views
  • 30 replies
  • 4 likes

Songs constantly pausing.

I've had this issue since I first started using spotify, so for about a year. When playing songs on my phone, playback will randomly paus itself for no reason. Nothing I have done has fixed it and it's extemely annoying. I have: - Rebooted the phone....

Casual Listener

I've had this issue since I first started using spotify, so for about a year. When playing songs on my phone, playback will randomly paus itself for no reason. Nothing I have done has fixed it and it...

theparijat

Newbie

1013 Views

4 replies

0 likes

  • 1013 Views
  • 4 replies
  • 0 likes

ZTE Blade problems

Hi spotify. Thank you for a great product! However, I feel there is no reason for me to continue my subscription since the spotify app works very poorly on my ZTE Blade. It crashes constantly. If you get around to solving it, please contact me and i ...

Newbie

Hi spotify. Thank you for a great product! However, I feel there is no reason for me to continue my subscription since the spotify app works very poorly on my ZTE Blade. It crashes constantly. If you...

Sheebarain

Casual Listener

1720 Views

2 replies

0 likes

  • 1720 Views
  • 2 replies
  • 0 likes

New phone

I purchased a new phone yesterday and I lost all my music. Is there a way to get my music back?

Newbie

 I purchased a new phone yesterday and I lost all my music.  Is there a way to get my music back?

zam_

Regular

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

DTS Play-Fi

Cannot get Spotify to recognize DTS Play Fi (Arcam rPlay) on devices available. Will recognize Amazan Echo and Dot and Chromecast / Chromecast Audio. Am I missing anything? I have tried all the recommendations.

Casual Listener

Cannot get Spotify to recognize DTS Play Fi (Arcam rPlay) on devices available. Will recognize Amazan Echo and Dot and Chromecast / Chromecast Audio. Am I missing anything? I have tried all the recom...

sjbutler23

Casual Listener

1156 Views

2 replies

0 likes

  • 1156 Views
  • 2 replies
  • 0 likes

Spotify on my phone changes song to whatever song I last listened to from Spotify on my laptop

Is there any way to turn off Spotify Connect? That is, I'd rather the song on my phone not automatically change to what I was listening to on my computer. I tend to have very different musical moods when I'm on my laptop vs. my car, so it's kinda ann...

Newbie

Is there any way to turn off Spotify Connect? That is, I'd rather the song on my phone not automatically change to what I was listening to on my computer. I tend to have very different musical moods ...

Joe

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Help

Nevermind Problem solved

Newbie

Nevermind Problem solved

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Android Auto audio cutting out with Spotify

I currently have a 2016 Ford Escape Titanium with a Google Pixel XL (Android 8.0.0) and all associated apps are fully up to date. Lately, I notice that my music will randomly skip. For about 1-2 seconds the song will continue on the screen but I don'...

Newbie

I currently have a 2016 Ford Escape Titanium with a Google Pixel XL (Android 8.0.0) and all associated apps are fully up to date. Lately, I notice that my music will randomly skip. For about 1-2 seco...

Avenred

Newbie

1308 Views

1 replies

0 likes

  • 1308 Views
  • 1 replies
  • 0 likes

Can't play offline

I am a premium (family) user and since the last application update I can't play my songs offline.

Newbie

I am a premium (family) user and since the last application update I can't play my songs offline. 

414 Views

0 replies

1 likes

  • 414 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify songs greyed out

For some reason, Spotify was working just fine on my phone, until i started the premium trial, and when it ended, all the songs were greyed out, and it would only let me press shuffle play, and every single song on spotify was greyed out. But for som...

Casual Listener

For some reason, Spotify was working just fine on my phone, until i started the premium trial, and when it ended, all the songs were greyed out, and it would only let me press shuffle play, and every...

jadonjthomas

Casual Listener

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Notifications

I haven't been getting any notifications for when an artist I follow creates a new playlist. I also don't know how to view notifications from pop ups for new albums that I've previously dismissed because I didn't want to listen to it at that moment.

Casual Listener

I haven't been getting any notifications for when an artist I follow creates a new playlist. I also don't know how to view notifications from pop ups for new albums that I've previously dismissed bec...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

LIRE FICHIERS LOCAUX SOUS ANDROID

Bonjour, Sous Windows 10, grâce à Spotify, j'écoute de la musique extraite de mes fichiers locaux (du dossier Musique du disque C).J'ajoute cette musique dans une "play liste", que je sais écouter sur mon PC.Par contre, sur mon smartphone Android, ce...

Casual Listener

Bonjour, Sous Windows 10, grâce à Spotify, j'écoute de la musique extraite de mes fichiers locaux (du dossier Musique du disque C). J'ajoute cette musique dans une "play liste", que je sais écoute...

emmal_arnlt

Newbie

21281 Views

10 replies

3 likes

  • 21281 Views
  • 10 replies
  • 3 likes